Resolving Other Technical Problems; Reinstalling Drivers And Utilities - Dell SmartStep 100N Owner's Manual

Resolving Other Technical Problems

G O T O T H E D E L L | S U P P O R T W E B S I T E
with general usage, installation, and troubleshooting questions.
E - M A I L D E L L — Go to support.dell.com and then click E-Mail Dell in the
Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours.
O N T A C T E L L
C D — If you cannot solve your problem using the Dell | Support
website or e-mail service, call Dell for technical assistance (see page 70).

Reinstalling Drivers and Utilities

Dell ships your computer to you with required drivers and utilities already
installed—no further installation or configuration is needed.
NOTICE: The Drivers and Utilities CD may contain drivers for operating
systems that are not on your computer. Ensure that you are installing software
appropriate for your operating system.
To reinstall drivers for optional devices you may need the CD and
documentation that came with those devices.
To reinstall a driver or utility from your Drivers and Utilities CD.
NOTICE: The Dell|Support website, support.dell.com, and the Drivers and
Utilities CD provide approved drivers for Dell™ computers. If you install
drivers from other sources, your computer might not work correctly.
Save and close any open files, and exit any open programs.
1
Insert the Drivers and Utilities CD.
2
In most cases, the CD starts running automatically. If it does not, start
®
Microsoft Windows
display the CD contents, and then double-click the autocd.exe file.
The first time that you run the CD, it might prompt you to install
setup files. Click OK, and follow the instructions on the screen to
continue.
— Go to support.dell.com for help
®
Explorer, click your CD drive directory to
Solving Pr oblems 41