Unexpected Characters; Drive Problems; If You Cannot Play A Cd - Dell SmartStep 100N Owner's Manual

36
Solving Pr oblems
C H E C K T H E E X T E R N A L K E Y B O A R D
1
Turn off the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.
3
From the Windows® desktop, click the Start button, point to Programs, point
to Accessories, and click Notepad.
4
Type some characters on the external keyboard and verify that they appear on
the display.
If you cannot verify these steps, you may have a defective external keyboard.
T O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D
C H E C K T H E I N T E G R A T E D K E Y B O A R D
1
Turn off the computer.
2
Disconnect the external keyboard.
3
Turn on the computer.
4
From the Windows desktop, click the Start button, point to Programs, point
to Accessories, and click Notepad.
5
Type some characters on the integrated keyboard and verify that they appear
on the display.
If the characters appear now but did not with the external keyboard, you may
have a defective external keyboard. Contact Dell (see page 70).

Unexpected Characters

Press to disable the numeric keypad. Verify that the numbers lock
light is not lit.

Drive Problems

If you cannot play a CD

High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect with the drive or the CD.
,