Scanner Problems; Pc Card Problems - Dell SmartStep 100N Owner's Manual

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Solving Pr oblems

Scanner Problems

C H E C K T H E P O W E R C A B L E C O N N E C T I O N
power cable is firmly connected to a working electrical power source and that the
scanner is turned on. If the device is plugged into a surge protector, try plugging it
directly into an electrical outlet.
C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N
cable is firmly connected to the computer and to the scanner.
U N L O C K T H E S C A N N E R
locking tab or button.
R E I N S T A L L T H E S C A N N E R D R I V E R
instructions.

PC Card Problems

H E C K T H E A R D
C P C C
the connector.
E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y
click the Unplug or Eject Hardware icon in the Windows taskbar. Ensure that
the card is listed.
F Y O U H A V E P R O B L E M S W I T H A
I
Contact Dell (see page 70).
I F Y O U H A V E P R O B L E M S W I T H A
D E L L — Contact the PC Card manufacturer.
— Ensure that the scanner
— Ensure that the scanner
— Ensure that your scanner is unlocked if it has a
— See the scanner documentation for
— Ensure that the PC Card is properly inserted into
E L L P R O V I D E D
D -
P C C A R D N O T P R O V I D E D B Y
®
W I N D O W S — Double-
A R D
P C C —