If You Cannot Eject The Cd Drive Tray; If You Hear An Unfamiliar Scraping Or Grinding Sound; If You Have Problems With A Hard Drive - Dell SmartStep 100N Owner's Manual

E N S U R E T H A T W I N D O W S
click the Start button and click My Computer. If the drive is not listed, perform a
full scan with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive. Insert a bootable disk
and restart the computer. Verify that the
operation.
T R Y A N O T H E R D I S C
the original disc is defective.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
C L E A N T H E D R I V E O R D I S C
Me How help file for instructions. To access the help file, see page 26.

If you cannot eject the CD drive tray

1
Ensure that the computer is turned off.
2
Straighten a paper clip and insert one end into the eject hole at the front of
the drive; push firmly until the tray is partially ejected.
3
Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disc is inserted properly.

If you have problems with a hard drive

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
hard drive may prevent the operating system from starting. Try allowing the
computer to return to room temperature before turning it on.
®
R E C O G N I Z E S T H E D R I V E
light is blinking, indicating normal
— Insert another disc to eliminate the possibility that
— See "Cleaning Your Computer" in the Tell
— In Windows XP,
— Double-click the speaker
— A hot
Solving Pr oblems 37