If You Cannot Eject The Cd, Cd-Rw, Dvd, Or Dvd+Rw Drive Tray; If You Hear An Unfamiliar Scraping Or Grinding Sound; Hard Drive Problems; E-Mail, Modem, And Internet Problems - Dell Latitude 131L User Manual

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3 Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.

Hard drive problems

L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N
A
system from starting. Try allowing the computer to return to room temperature before turning it on.
R U N C H E C K D I S K —
1 Click the Start button and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties.
4 Click the Tools tab.
5 Under Error-checking, click Check Now.
6 Click Scan for and attempt recovery of bad sectors.
7 Click Start.

E-Mail, Modem, and Internet Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to
a digital telephone network.
C H E C K T H E M I C R O S O F T
attachments:
1 In Outlook Express, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to remove the checkmark.
C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N
H E C K T H E T E L E P H O N E J A C K
C
C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K
U T L O O K ®
O E X P R E S S S E C U R I T Y
A hot hard drive may prevent the operating
—
If you cannot open your e-mail
S E T T I N G S —
67
Solving Problems