Network Connection Problems; Cannot Install Software Or Drivers; Cannot Access The Shared Printer - Epson AcuLaser M4000N User Manual

Checking printer software installation
When using Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, you must
follow the steps in the Setup Guide packed with the printer to install the printer software.
Otherwise, Microsoft's Universal driver may be installed instead. To check if the Universal driver
has been installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
2. Click Printing Preferences on the shortcut menu that appears, then right-click anywhere in
the driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with the
words "Unidrv Printer Driver" appears, you must reinstall the printer software as described in
the Setup Guide. If About is not displayed, the printer software has been installed correctly.
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process,
click Yes. If you click No, you will have to install the printer software again.
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation
dialog box appears during the installation process, click Continue Anyway. If you click STOP
Installation, you will have to install the printer software again.

Network Connection Problems

Cannot install software or drivers

Cause
You are not accessing the operating system with the
administrative privilege.

Cannot access the shared printer

Cause
Inappropriate texts are used for the Share name of
the shared printer.
An additional driver cannot be installed on the client
computer, although the print server's OS and the
client OS are different.
Your network system causes this problem.
AcuLaser M4000 Series
What to do
Access the operating system with the administrative privilege.
What to do
Do not use spaces or hyphens for the Share name.
Install the printer drivers from the CD-ROM.
Ask the administrator of the network for assistance.
User's Guide
Troubleshooting 165