Canon Camera Help; Can't Connect To The Database - Canon Studio Solution User Manual

Canon Camera Help

Canon cameras should be automatically detected in the software. To view detected
cameras, navigate to Manage Studio > Cameras.
If your camera does not appear below. Select Camera Type:
1. Ensure that your camera is turned on and connected to the computer.
2. Select Detect Camera.
3. If the printer is still not detected, use Canon's camera troubleshooting.
4. Select Troubleshoot Camera Issues.
5. If the problem persists, select Contact Canon Service Center.

Can't Connect to the Database

Your network will share information between stations through a database. If your client
and server station are not connected, view this help guide.
If your client station is connected to the server but cannot access the database:
1. Go to your server computer.
2. Navigate to Manage Studio > Options > Network Options.
3. Select Server Computer from the left side of the software.
4. View Database Connection and ensure it is the correct database.
a. Use Select Database to edit SQL database options.
5. Select Apply.
6. Return to the client computer.
7. Navigate to Manage Studio > Options > Network Options.
8. Select Client Computer from the left side of the software.
9. Select Test Server to reconnect to the database.
10. The Database Connection should change from Not Connected to Connected.
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Troubleshooting