Troubleshooting; Common Status Bar Errors; Print Queue Problem; File Server Problem - Canon Studio Solution User Manual

Troubleshooting

Troubleshooting
If you are having problems with the network or software, read on for help. Click a link to
jump directly to the help for a problem.

Common status bar errors

Can't connect to a server or client station
Can't detect a printer or camera
Can't connect to the database
Can't access the photos folder
Can't find a portrait session
Can't send orders to print
Common Status Bar Errors
The status bar is located at the very bottom left of the software and will display to
update you of any errors in the software.

Print Queue Problem

The print queue could not be started. It is possible that your print server is not set up, or
that this client cannot connect to it. Click here to troubleshoot server connections.

File Server Problem

An error occurred while connecting to the file server. You may not be able to access
pictures and customers until the conditions are corrected. It is possible that your data
server is not set up, or that the client cannot connect to it to send and retrieve
information. Click here to troubleshoot database connections.
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