Can't Send Orders To Print - Canon Studio Solution User Manual

1. Select the Photo Library tab from the bottom of the software.
2. If you created the session through the Manage Studio tab, it will automatically
be saved in the Portraits tree.
a. Select Portrait from the Catalog Menu.
b. Search for your event by customer name, listed last name first.
3. To search for a catalog, select Find above the catalog list. Enter the text and
type to search for, and select whether to search archived photos.
4. If the photo event is not in the Catalog Menu or archived, it is possible that it has
been deleted.

Can't Send Orders to Print

If an order in the Orders workspace will not print:
1. Ensure that the target printer is turned on and connected to the network.
a. Click here to troubleshoot printer and network options.
2. It is possible that you have created an order containing print items or sizes that
your printer cannot produce.
3. It is possible that your print job has been suspended.
a. Select Print Queue from the top of the Orders workspace.
b. Select the Pending Jobs tab.
c. Select the job you want to print.
d. Select Resume Print Job from the left side of the window.
e. Select return to the order page.
4. If the order has not resumed printing, select Refresh from the top of the Orders
Workspace.
5. Select your job and select print order.
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Troubleshooting