If ZB is not operating correctly, refer to the items below.
Installation could not be completed correctly
You cannot install the software if a user setting other than [Computer
administrator] privilege or [Administrator] privilege is selected. Select
the [Computer administrator] privilege user setting in Windows XP or
the [Administrator] privilege user setting in Windows 2000. For
detailed information on selecting the user setting, refer to your
computer User's Manual.
ZB does not work
ZB does not operate correctly on a computer if its system
requirements does not meet. Use ZB on a computer with compatible
system requirements (p.2).
Even if your computer has the RAM capacity (memory) described in
the system requirements (p.2), if other applications are running at the
same time as ZB, you may not have sufficient RAM (memory). Exit
any applications other than ZB.
Images do not display properly
Images that are not supported by ZB
various types of JPEG and TIFF images, so JPEG images other than
Exif 2.2 and 2.21 compatible images and TIFF images other than Exif
compatible images may not display properly.
With initial settings, the color of images that have been shot in Adobe
RGB appear weak. In this case, check the [General] tab sheet in
preferences and checkmark [Adjust color of images using monitor
profile] (p.64). Color management is performed and the color of the
image shot with an Adobe RGB setting and the image shot with an
sRGB setting are matched.
do not display. There are
Deleting the Software (Uninstalling)
Exit any applications before uninstalling the software.
Log in under the Computer administrator/Administrator privileges
when uninstalling the software.
To prevent computer malfunctions, always restart your computer after
you have uninstalled the software. Re-installing the software without
first restarting your computer is particularly likely to result in computer
Select the [Start] button
([Programs] in Windows 2000)
[ZoomBrowser EX Uninstall].
Proceed with the uninstallation as directed by the
The software is uninstalled.