IBM LS20 - BladeCenter - 8850 Service Manual
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IBM LS20 - BladeCenter - 8850 Service Manual

IBM LS20 - BladeCenter - 8850 Service Manual

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Summary of Contents for IBM LS20 - BladeCenter - 8850

  • Page 1 AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide...
  • Page 3 AMD Opteron LS20 Type 8850 for IBM BladeCenter Problem Determination and Service Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 93. Fifth Edition (October 2010) © Copyright IBM Corporation 2005. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...

  • Page 5: Table Of Contents

    Viewing the test log ..... . 45 Diagnostic error codes ..... 45 © Copyright IBM Corp. 2005...
  • Page 6 Solving undetermined problems....50 Calling IBM for service ..... . 51 Chapter 3.

  • Page 7: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2005...

  • Page 8: Guidelines For Trained Service Technicians

    Use the information in this section to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 9: Safety Statements

    v Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit. v Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge.
  • Page 10 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. viii AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 11 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 12 To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 14 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 15: Chapter 1. Introduction

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 16: Notices And Statements In This Document

    Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 17: Ls20 Type 8850 Specifications For Non-Nebs/Etsi Environments

    LS20 Type 8850 specifications for non-NEBS/ETSI environments The following table provides a summary of the features and specifications of the LS20 Type 8850 blade server operating in a non-NEBS/ETSI environment. Note: Power, cooling, removable-media drives, external ports, and advanced system management are provided by the BladeCenter unit. Microprocessor: Integrated functions: Electrical Input: 12 V dc...

  • Page 18: Blade Server Control Panel Buttons And Leds

    If there is no response when you press the keyboard/video/mouse select button, you can use the management-module Web interface to determine whether local control has been disabled on the blade server. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 19 The location LED on the BladeCenter unit will be lit also. The location LED can be turned off through the management-module Web interface or through IBM Director Console. Information LED: When this amber LED is lit, it indicates that information about a system error for the blade server has been placed in the Management Module Event Log.

  • Page 20: Turning On The Blade Server

    If the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the blade server. v The management module can turn off the blade server. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 21: System-Board Layouts

    System-board layouts The following illustrations show the connectors, LEDs, switches, and jumpers on the system board. The illustrations in this document might differ slightly from your hardware. System-board connectors The following illustration shows the connectors on the system board. Battery (BH1) I/O expansion option I/O expansion option connector (J10)

  • Page 22: System-Board Leds

    The following illustration shows the light path diagnostics panel on the system board. NMI error LED Microprocessor mismatch error LED SBRD System-board error LED TEMP Over temperature error LED Light path diagnostics LED Light path diagnostics switch AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 23: Chapter 2. Diagnostics

    POST has detected a problem. To determine the meaning of a beep code, see “Beep code descriptions” on page 10. If no beep code sounds, see “No-beep symptoms” on page 16. © Copyright IBM Corp. 2005...

  • Page 24: Beep Code Descriptions

    DIMMs b. (Trained service technician only) System board assembly 1-2-1 Programmable interval timer failed. (Trained service technician only) Replace the system board assembly. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 25 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 26 19 for more information on the 289 error). 2. Check the DIMM error LEDs. 3. Check the Management Module for DIMM errors (refer to the documentation for your BladeCenter Unit type). AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 27 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 28 DIMMs b. (Trained service technician only) System board assembly Two short beeps Information only, configuration has Run the Configuration/Setup Utility program. changed. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 29 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 30 See “Solving undetermined problems” on page (System error LED is OFF) No beep and no video See “Light path diagnostics” on page 40. (System Attention LED is AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 31: Error Logs

    Error logs The BMC log contains all system status messages from the blade server service processor. The management-module event log in your BladeCenter unit contains messages that were generated on each blade server during POST and status messages from the BladeCenter service processor. (See the documentation for the management module in your BladeCenter unit type.) The following illustration shows an example of a BMC log entry.
  • Page 32 4. From the top of the screen, select Hardware Info. 5. From the list, select BMC Log. For complete information about using the Configuration/Setup Utility program, see the Installation and User’s Guide. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 33: Post Error Codes

    POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,”...
  • Page 34 3. Replace the following components one at a time, in the order shown, restarting the server each time. a. Disabled DIMM b. (Trained service technician only) System board assembly AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 35 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 36 (Trained service technician only) Microprocessor 2 c. (Trained service technician only) System board assembly 1295 ECC circuit check. (Trained service technician only) Replace the system board assembly. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 37 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 38 3. Replace the following components one at a time, in the order shown, restarting the server each time. a. Failing adapter b. (Trained service technician only) System board assembly AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 39 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 40: Checkout Procedure

    If the blade server front panel shows no LEDs, verify the blade server status and errors in the BladeCenter Web interface; also see “Solving undetermined problems” on page 50. v If device errors occur, see “Troubleshooting tables” on page 27. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 41: Performing The Checkout Procedure

    Performing the checkout procedure To perform the checkout procedure, complete the following steps: 1. If the blade server is running, turn off the blade server. 2. Turn on the blade server. Make sure that the server has control of the video (the keyboard/video/mouse button is lit).

  • Page 42: Cd Or Dvd Drive Problems

    You can now safely switch ownership of the media tray to another blade server. happens when you have not safely stopped the drives before switching ownership of the media tray [CD or DVD drive, diskette drive, and USB port].) AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 43: Diskette Drive Problems

    Diskette drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 44: Hard Disk Drive Problems

    Ensure that the SCSI bus and devices are configured correctly. 2. Check the BMC log (see “Error logs” on page 17). AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 45: Keyboard, Mouse, Or Pointing-Device Problems

    Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 46: Memory Problems

    1. (Trained service technician only) Reseat microprocessor 1. beep during POST, indicating 2. (Trained service technician only) Replace microprocessor 1. that the startup (boot) microprocessor is not working correctly. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 47: Monitor Or Video Problems

    Monitor or video problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.

  • Page 48: Network Connection Problems

    The settings in the switch module are appropriate for the blade server (settings in the switch module are blade-specific). If the problem remains, see “Solving undetermined problems” on page 50. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 49: Optional-Device Problems

    If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action An IBM optional device that was 1. Make sure that: just installed does not work. ®...
  • Page 50 System under recommended voltage for 1. Reseat the blade server. +3.3v. 2. Replace the blade server. System under recommended 5V fault. 1. Reseat the blade server. 2. Replace the blade server. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 51: Power Problems

    Local power control for the blade server is enabled (use the BladeCenter management module Web interface to verify), or the blade server was instructed through the management module (Web interface or IBM Director) to start. 2. If you just installed a device in the blade server, remove it, and restart the blade server.

  • Page 52: Serverguide Problems

    (SCSI RAID systems), or the ServerGuide System Partition available. is not present. Run the ServerGuide program and make sure that setup is complete. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 53: Service Processor Problems

    Service processor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 54: Light Path Diagnostics

    BladeCenter unit. The LEDs will remain lit for as long as you press the switch, to a maximum of 25 seconds. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 55 The following illustration shows the locations of the system board error LEDs. SCSI 0 error LED (CR51) BMC error LED (CR47) (future use) (future use) SCSI 1 error LED (CR53) Light path diagnostics panel DIMM 1 error LED (CR52) (future use) Microprocessor 1 error LED (CR54) DIMM 2 error LED (CR48)

  • Page 56: Light Path Diagnostics Leds

    1. Replace the blade server cover, reinsert board error) the blade server in the BladeCenter unit, and then restart the server. 2. (Trained service technician only) Replace the system board assembly. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 57: Diagnostic Programs, Messages, And Error Codes

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 58: Diagnostic Text Messages

    The result is followed by an error code or other additional information about the error. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 59: Viewing The Test Log

    Viewing the test log To view the test log when the tests are completed, select Utility from the top of the screen and then select View Test Log. The test-log data is maintained only while you are running the diagnostic programs. When you exit from the diagnostic programs, the test log is cleared.
  • Page 60 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor 2 b. (Trained service technician only) System board assembly AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 61 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Type 8850,” on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 62 Configuration/Setup Utility program. 2. Update the Ethernet firmware (see “Configuring the Gigabit Ethernet controllers” on page 88). 3. (Trained service technician only) Replace the system board assembly. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 63: Recovering From A Bios Update Failure

    To recover the BIOS code and restore the server operation to the primary page, complete the following steps: 1. Download the latest version of the BIOS code from http://www.ibm.com/pc/ support/. 2. Update the BIOS code, following the instructions that come with the update file that you downloaded.

  • Page 64: Service Processor (Bmc) Error Codes

    If the diagnostic tests did not diagnose the failure or if the blade server is inoperative, use the information in this section. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 65: Calling Ibm For Service

    Calling IBM for service See Appendix A, “Getting help and technical assistance,” on page 91 for information about calling IBM for service. When you call for service, have as much of the following information available as possible: v Machine type and model Chapter 2.
  • Page 66 Adapters and attachments, in the same locations v Address jumpers, terminators, and cabling v Software versions and levels v Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 67: Chapter 3. Parts Listing, Type 8850

    1. Go to http://www.ibm.com/support/ Under Search technical support, type 8850 and click Search. 3. Under Document type, select Parts information and click Go. Note: The illustrations in this document might differ slightly from your hardware. © Copyright IBM Corp. 2005...

  • Page 68: Server Replaceable Units

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 69: Product Recovery Cds

    CRU No. CRU No. Index Description FRU No. (Tier 1) (Tier 2) System board assembly (all models) 46C7433 Alcohol wipes (all models) 59P4739 Base, with insulator (all models) 31R3403 Battery, 3.0 volt (all models) 33F8354 Ethernet expansion card (option) 13N2306 Fibre channel expansion card (option) 26R0836 Fibre channel expansion card, SFF (option)
  • Page 70 1-8 microprocessors, Traditional Chinese Microsoft Windows Server 2003 R2 Enterprise Edition 32-bit w/SP2 44W4072 1-8 microprocessors, Japanese Microsoft Windows Server 2003 R2 Enterprise Edition 32-bit w/SP2 44W4073 1-8 microprocessors, Korean AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 71 Table 1. Recover CDs (continued) Description CRU part number Microsoft Windows Server 2003 R2 Enterprise Edition 64-bit w/SP2 44W4074 1-2 microprocessors, U.S. English Microsoft Windows Server 2003 R2 Enterprise Edition 64-bit w/SP2 44W4075 1-2 microprocessors, Japanese Microsoft Windows Server 2003 R2 Enterprise Edition 64-bit w/SP2 44W4078 1-2 microprocessors, Italian Microsoft Windows Server Enterprise 32 Embedded Software...
  • Page 72 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 73: Chapter 4. Removing And Replacing Blade Server Components

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 74: System Reliability Guidelines

    Returning a device or component If you are instructed to return a device or component, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 75: Removing And Installing The Blade Server In A Bladecenter Unit

    Removing and installing the blade server in a BladeCenter unit Attention: v To maintain proper system cooling, do not operate the BladeCenter unit without a blade server, expansion unit, or filler blade installed in each blade bay. v Note the bay number. Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences.
  • Page 76 6. Push the release levers on the front of the blade server closed. 7. Turn on the blade server (see “Turning on the blade server” on page 6 for instructions). AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 77 8. Make sure that the power-on LED on the blade control panel is lit continuously, indicating that the blade server is receiving power and is turned on. 9. (Optional) Write identifying information on one of the user labels that come with the blade servers and place the label on the BladeCenter unit bezel.

  • Page 78: Operating The Blade Server Cover

    4. Press the blade-cover release on each side of the blade server and lift the cover open. 5. Lay the cover flat, or lift it from the blade server and store it for future use. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 79 To close the blade server cover, complete the following steps. Statement 21: CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. Blade-cover release Blade-cover release Important: The blade server cannot be inserted into the BladeCenter unit until the cover is installed and closed.

  • Page 80: Removing And Replacing The Bezel Assembly

    2. Connect the control-panel cable to the control-panel connector on the system board. 3. Carefully slide the bezel assembly onto the blade server until it clicks into place. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 81: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
  • Page 82 64 for instructions). 4. Install the blade server into the BladeCenter unit. See “Removing and installing the blade server in a BladeCenter unit” on page 61 for instructions. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 83: Memory Modules (Dimms)

    Install only 2.6 V, 184-pin, DDR1, PC3200, VLP, registered SDRAM with ECC DIMMs. For a current list of supported DIMMs for the blade server, see the ServerProven list at http://www.ibm.com/pc/us/compat/. v Installing or removing DIMMs changes the configuration information for the blade server.
  • Page 84 DIMM is free from the system board connector. c. Carefully lift the DIMM out of the blade server and place it on a non-conductive surface. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 85 To install a replacement memory module (DIMM), complete the following steps: 1. Read the documentation that comes with the DIMMs. 2. Locate the DIMM connectors on the system board. Determine the connector into which the DIMM will be installed. Microprocessor 1 DIMM 2 (J30) DIMM 1 (J31) Microprocessor 2...

  • Page 86: I/O Expansion Card

    5. Gently pivot the wide end of the card out of the expansion card connectors; then, slide the notched end of the card out of the raised hook on the tray and lift the card out of the blade server. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 87 To install a replacement small-form-factor expansion card, complete the following steps: 1. Install the small-form-factor expansion card, as shown in the following illustration. Expansion card a. Orient the expansion card. b. Slide the notch in the narrow end of the card into the raised hook on the tray;...
  • Page 88 6. To remove the expansion card tray, remove the screws that secure it to the system board. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 89 To install a replacement standard-form-factor expansion card, complete the following steps. Expansion card Expansion card tray 1. If the expansion card tray was removed, secure the tray to the system board with the screws from the option kit or from the removed drive tray. 2.

  • Page 90: Battery

    Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 91 Battery (BH1) 5. Remove the battery: a. Use one fingernail to press the top of the battery clip away from the battery. The battery pops up when released. b. Use your thumb and index finger to lift the battery from the socket. To install the replacement battery, complete the following steps: 1.

  • Page 92: Removing And Replacing Frus

    4. Open the blade server cover (see “Operating the blade server cover” on page 64 for instructions). 5. Remove the bezel assembly (see “Removing and replacing the bezel assembly” on page 66 for instructions). AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 93 6. Identify the microprocessor to be removed. Note: If you are replacing a failed microprocessor, verify that you have selected the correct microprocessor for replacement (see “Light path diagnostics” on page 40). Heat sink Microprocessor 7. Remove the heat sink: a.
  • Page 94 Microprocessor Microprocessor- locking lever Microprocessor socket v Avoid touching the components and gold pins on the microprocessor. 9. Pull the microprocessor out of the socket. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 95 To install a replacement microprocessor, complete the following steps Heat sink Microprocessor Attention: Do not use any tools or sharp objects to lift the locking lever on the microprocessor socket. Doing so might result in permanent damage to the system board.
  • Page 96 4. Carefully close the lever to secure the microprocessor in the socket. Note: A new microprocessor comes in a kit with a heat sink. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 97 5. Install a heat sink on the microprocessor. Attention: v Do not set down the heat sink after you remove the plastic cover. v Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease will contaminate it. If the thermal grease on the microprocessor or heat sink becomes contaminated, contact your service technician.

  • Page 98: System Board Assembly

    64 for instructions). 4. Install the blade server into the BladeCenter unit. See “Removing and installing the blade server in a BladeCenter unit” on page 61 for instructions. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 99: Chapter 5. Configuration Information And Instructions

    This chapter provides information about updating the firmware and using the configuration utilities. Updating the firmware IBM will periodically make firmware updates available for the blade server. Use the following table to determine the methods you can use to install these firmware updates.

  • Page 100: Configuring The Blade Server

    The IBM Remote Deployment Manager (RDM) Version 4.20 program is available for purchase. You can use IBM RDM Version 4.20 (or later) to install a BIOS code update onto a blade server by following the instructions in the documentation that comes with the RDM program.

  • Page 101: Starting The Configuration/Setup Utility Program

    If you are managing the blade server using the BladeCenter system console, press the KVM select button on the blade server. v If you are managing the blade server from a remote location, see the IBM Eserver BladeCenter Management Module User’s Guide, IBM Eserver...

  • Page 102: Configuring The Gigabit Ethernet Controllers

    Ethernet controllers, see the Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the blade server. For updated information about configuring the controllers, go to the IBM Support Web site at http://www.ibm.com/pc/support/. The Ethernet controllers support failover, which provides automatic redundancy for the Ethernet controllers.

  • Page 103: Blade Server Ethernet Controller Enumeration

    Two SCSI hard disk drives in the blade server can be used to implement and manage a RAID level-1 (mirror) array under operating systems that are listed on the ServerProven list at http://www.ibm.com/pc/compat/. For information about this function, see the Installation and User’s Guide.
  • Page 104 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 105: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.

  • Page 106: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

  • Page 107: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 108: Trademarks

    Red Hat, Inc., in the United States and other countries. Other company, product, or service names may be trademarks or service marks of others. AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...

  • Page 109: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 110: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 111: Index

    Configuration/Setup Utility program 85, 86 viewing 18 configuring the blade server 86 error symptoms configuring your server 85 CD drive, DVD drive 28 connectors general 29 battery 7 hard disk drive 30 I/O expansion card 7 © Copyright IBM Corp. 2005...
  • Page 112 30 network connection problems 34 no beep symptoms 16 notes 2 jumpers, system board 7 notes, important 95 notices and statements 2 keyboard problems 31 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 113 online documentation 1 SCSI error messages 50 opening the blade server cover 64 SCSI hard disk drive optional device problems 35 installing 68 removing 67 SCSI RAID configure an array 89 ServerGuide parts listing 54 problems 38 password Setup and Installation CD 85 power-on 87 service processor error codes 50 pointing device problems 31...
  • Page 114 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide...
  • Page 116 Part Number: 49Y0167 Printed in USA (1P) P/N: 49Y0167...

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