IBM LS20 - BladeCenter - 8850 Service Manual page 38

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8850," on page 53 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
5962 IDE CD or DVD drive configuration error.
8603 Pointing-device error.
00019xxx Processor x is not functioning or failed built
in self test.
00180xxx A PCI adapter requested a resource that is
not available.
24
AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components:
a. CD or DVD drive power cable
b. CD or DVD drive IDE cable
c. CD or DVD drive
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. CD or DVD drive power cable
b. CD or DVD drive IDE cable
c. CD or DVD drive
d. (Trained service technician only) System
board assembly
e. Battery
1. Reseat the pointing device.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Pointing device
b. (Trained service technician only) System
board assembly
1. (Trained service technician only) Reseat
microprocessor x.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor x
b. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program to
verify that the interrupt resource settings are
correct.
2. Reseat the failing adapter (if installed).
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Failing adapter
b. (Trained service technician only) System
board assembly