Starting The Synchronizer - Cisco CONFERENCING EXTENSIONS - ADMINISTRATOR GUIDE FOR MICROSOFT EXCHANGE Administrator's Manual

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If one or more of the systems imported were associated with existing accounts, you will be asked if
existing meetings events from the accounts' Calendars should be imported into Cisco TMS. This
ensures the resources' calendars and Cisco TMS are in synch.
Clicking Yes will cause all existing bookings in the Resources' calendars to be booked in Cisco TMS.
Clicking No will skip this step. If there are any issues booking an existing meeting, the meeting's
organizer will receive an email detailing any actions necessary.
Note: Meetings with no end date can not be booked in Cisco TMS and will not synchronize to Cisco
TMS. After Cisco TMSXE is installed, any meetings of this type should be edited using Outlook to a
new meeting with a fixed end-date.
The configuration tool will now perform the tasks as instructed, and a status screen shows the
progress of the individual systems and the overall progress.
Note: This process can take some time depending on the number of systems you are importing and
design of your Active Directory.
When complete, click the OK button and the Operations tab will be displayed with the newly added
systems in the right-hand column.
When all systems have been enabled in Exchange, continue to the next section to start synchronizing
Cisco TMS and Exchange.

Starting the Synchronizer

The Synchronizer is an Integration component that runs on the Exchange Server that is responsible
for keeping the Exchange calendars up to date with bookings and changes made in Cisco TMS.
The synchronizer is setup by the Installer but is idled in new installations until the administrator has
enabled all the systems in Exchange using the Configuration Utility. When all systems have been
enabled in Exchange using the Configuration Utility, the Synchronizer must be started. In upgrade
situations, the Synchronizer's state is saved, but is idled until it is activated again.
You can identify if the Synchronizer has been started by checking the button in the Configuration
Utility > Operations tab. The button will be labeled Restart Synchronizer if the Synchronizer is
already running. If so, no further action is necessary and you can continue to the next section. If the
button says Start Synchronizer or Reactivate Synchronizer, the Synchronizer must be started.
For new installations, to start the Synchronizer:
1.
Open the Configuration Utility.
2.
In the Operations tab, click the button labeled Start Synchronizer or Reactivate Synchronizer.
3.
You will be prompted if with a warning regarding starting the Synchronizer before systems are
configured. Click Yes to start the synchronizer.
The Synchronizer will work in the background to update the Exchange Calendars of integrated
systems with all meetings that exist for those systems in Cisco TMS. This process can take several
hours when the Synchronizer is initialized in installations with lots of scheduling activity.
The resource account's calendars will not have complete free/busy information for all future meetings
until the Synchronizer has processed all meetings and caught up, but you do not have to wait for this
to be complete before continuing the installation and using the product. The Cisco TMSXE integration
Cisco TMSXE Administrator Guide
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