Troubleshooting - iDect Conference Z10 User Manual

10

TROUBLESHOOTING

If you have difficulty with your phone, please try the suggestions listed below.
Problem Cause
a. The connection cord of the base
station is not plugged in.
b. The adapter cord is not plugged in
No dialing tone when pressing <TALK
correctly in the base station.
ON> key
c. The line is busy, as another
handset is being used.
d. The line cord supplied with the
phone is not being used.
When connected to a PBX, no and/or
Dialing prefix is needed.
wrong connection after dialing.
Base station out of range.
"Searching" is displayed.
Base station not connected to mains.
Service not activated or wrong
The call does not work.
operator or wrong setting
No display.
Empty battery
Please contact the technical support of the network provider for further information.
This telephone is not equipped with a grounding function! Therefore some of the
functions may be limited when used in PBX systems.
Technical Support
Please read out the serial number of this telephone when calling the Help Line.
The serial number can be found in the battery compartment after removing the batteries.
For technical support, call Binatone Help Line Customer Service at 0845 345 9677
Power Adapter Information
Z10 Z10i
Base Adapter
INPUT: AC 230V 50Hz 45mA
Rating
OUTPUT: DC 6V 200mA 1.2VA
Battery Information
Battery Type NiMH (Rechargeable battery)
Voltage Rating 600mAh 1.2V
Size AAA
Solutions
a. Check the connections. Unplug
and plug back in the mains.
Check that the telephone line cord
has been plugged into the base
station and the phone socket.
b. Check the base station plug and
the 220V plug (remove and plug-
in).
c. Wait until the line is unoccupied.
d. Use the original connection cord.
Insert the dialing prefix
Reduce the range.
Connect base station to mains.
Check your Subscription with network
or change the dial mode.
Recharge battery
Charger Adapter
INPUT: AC 230V 50Hz 45mA
OUTPUT: DC 6V 200mA 1.2 VA
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