Troubleshooting - iDect Z1 Series User Manual

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10

TROUBLESHOOTING

If you have difficulty with your phone, please try the suggestions listed below.
Problem Cause
a. The connection cord of the base
station is not plugged in.
b. The adapter cord is not plugged in
No dialing tone when pressing <TALK
correctly in the base station.
ON> key
c. The line is busy, as another
handset is being used.
d. The line cord supplied with the
phone is not being used.
When connected to a PBX, no and/or
Dialing prefix is needed.
wrong connection after dialing.
Base station out of range.
"Searching" is displayed.
Base station not connected to mains.
Service not activated or wrong
The call does not work.
operator or wrong setting
No display.
Empty battery
Please contact the technical support of the network provider for further information.
This telephone is not equipped with a grounding function! Therefore some of the
functions may be limited when used in PBX systems.
Power Adapter Information
Z1 Z1i
Base Adapter
INPUT: AC 230V 50H
Rating
OUTPUT: DC 6V 00mA 1. VA 2 2
OUTPUT: DC 6V 200mA 1.2 VA
Battery Information
Battery Type NiMH (Rechargeable battery)
Voltage Rating 600mAh 1.2V
Size AAA
28
Solutions
a. Check the connections. Unplug
and plug back in the mains.
Check that the telephone line cord
has been plugged into the base
station and the phone socket.
b. Check the base station plug and
the 220V plug (remove and plug-
in).
c. Wait until the line is unoccupied.
d. Use the original connection cord.
Insert the dialing prefix
Reduce the range.
Connect base station to mains.
Check your Subscription with network
or change the dial mode.
Recharge battery
Charger Adapter
INPUT: AC 230V 50H