Guarantee And Service; While The Unit Is Under Guarantee; After The Guarantee Has Expired - iDect Conference Z10 User Manual

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GUARANTEE AND SERVICE

The iDECT Z10/Z10i system is guaranteed for 12 months from the date of purchase shown on

your sales receipt. This guarantee does not cover any faults or defects caused by

accidents,misuse, fair wear and tear, neglect, faults on the telephone line, lightning,

tampering with the equipment, or any attempt at adjustment or repair other than through

approved agents.

Please keep your sales (till) receipt this is your guarantee.

You should also keep the original packaging material.

In the unlikely event that you need to return your iDECT Z10/Z10i system to our

Repair Centre while it is under guarantee, there will be a 5 handling charge.

11.1

1. Disconnect the base unit from the telephone line and the mains electricity supply.

2. Pack up all parts of your iDECT Z10/Z10i system , using the original packaging.

3. Return the unit to the shop where you bought it, making sure you take your sales receipt.

Remember to include the mains adapter.

11.2

If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee.

Then...

3. Call Helpline on 0845 345 9677 (for UK only) and ask for a quotation of the repair charge

and details of where to send your iDECT Z10/Z10i system for repair.

4. Make sure you include with your iDECT Z10/Z10i system.

Your name and address

A cheque or postal order for the value of the repair

5 Return your iDECT Z10/Z10i system to the address given by the Service Department.

* This does not affect your statutory rights.

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