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Intel SMALL BUSINESS SERVER Manual

Intel SMALL BUSINESS SERVER Manual

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Solution Deployment Guide:
Mid-Level Small Business Server
with Advanced Reliability
10 to 40 users
Premium set of services
For Unsophisticated and Sophisticated small businesses
that require more advanced server-based services with
higher level of reliability
Revision 2.03
2 Oct 2006

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Summary of Contents for Intel SMALL BUSINESS SERVER

  • Page 1 Solution Deployment Guide: Mid-Level Small Business Server with Advanced Reliability 10 to 40 users Premium set of services For Unsophisticated and Sophisticated small businesses that require more advanced server-based services with higher level of reliability Revision 2.03 2 Oct 2006...
  • Page 2 No license, express, implied, by estoppel or otherwise, to any intellectual property rights of Intel or any other party is granted herein. It is your responsibility to seek licenses for such intellectual property rights from Intel and others where appropriate.

  • Page 3: Table Of Contents

    - 3 - Contents Introduction to Intel Small Business Server Solution ........ - 5 - Objective and Target Audience ................- 5 - Scope ........................- 5 - Company introductions................... - 5 - User Requirements..................- 6 - Suggested Integrated Configuration ............- 7 - Overview ........................
  • Page 4 SharePoint Service Pack 2 Install................. - 40 - Fix the Windows SharePoint Service error ............- 41 - Install Windows Small Business Server 2003 R2 ..........- 42 - SQL Server 2005....................- 43 - Migrate SharePoint to SQL Server 2005 .............. - 48 - ISA 2004 Install ....................

  • Page 5: Introduction To Intel Small Business Server Solution

    Solution Objective and Target Audience The objective of this guide is to simplify the task of building small business server solution. The guide is targeted at Intel® Channel Partner companies providing IT solutions to small businesses. By providing a single source of validated software and hardware configuration and step-by-step...

  • Page 6: User Requirements

    - 6 - User Requirements This platform is a mid-level server platform for an unsophisticated or sophisticated small business making its first server investment or updating its server due to growth of network or functional requirements. The target network size is between 10 and 40 PCs. The recipe is designed to meet the following client requirements: Centralize and improve file and printer sharing Improve backup practices...

  • Page 7: Suggested Integrated Configuration

    NOTE: It is strongly recommended that you use the components listed in this recipe, follow all steps exactly as described, and use the versions of BIOS, drivers and utilities provided on Small Business Server Hardware Deployment CD. Otherwise the system behavior may be different, and you may need extra time to set it up correctly.

  • Page 8: Software Capabilities

    - 8 - Software Capabilities Features The main architectural features of the server platform environment are: A unitary Microsoft Windows Domain environment utilizing a single domain controller Use of integrated messaging components Easily configurable, template-driven Web based collaboration Full remote connectivity utilizing both VPN and Web access Application and platform OS security via configurable security policies, with anti-virus and intrusion protection technology Mobile and handheld synchronization via the Web...

  • Page 9: Hardware Capabilities

    Performance is a critical characteristic of the server as productivity of all employees depends on how fast the server fulfills the required operations. Using two Dual-Core Intel® Xeon® processors, which are capable of running 8 independent application threads in parallel, ensures that users get quick responses to their requests even when the server is already loaded with many other tasks.

  • Page 10: Technical Specification Of The Integrated Configuration

    - 10 - Technical Specification of the Integrated Configuration Server Hardware Specification Chassis Intel® Entry Server Chassis SC5299 (Base Redundant Power) Intel order codes: SC5299BRPNA (chassis with North American power cord) APP4650WPSU ( AXX6SCSIDB (SCSI hot-swap hard drive cage) APP3HSDBKIT (hot-swap hard drive mounting kit)
  • Page 11 1 x PCI-X 64/100 slot Onboard ATI* ES1000 graphics controller More technical information: http://support.intel.com/support/motherboards/server/s5000vsa/ Processor 2 x Dual-Core Intel® Xeon® Processor 5030 with active cooling solution 2.66 GHz, FSB 667 MHz, 2 x 2 MB L2 cache Intel order code: BX805555030A Memory...
  • Page 12 AXXDVDCDR (slim-line DVD/CDR drive) or AXXSCD (slim-line CD drive). Using Intel supplied slim-line floppy and DVD/CDR drive is recommended. Note that S5000VSA board does not have regular floppy connector and USB floppy is required for Windows installation. Also note that some USB floppy drives are not compatible with Windows setup program.

  • Page 13: Required Software

    Recommended Additional Software It is highly recommended to use additional software for security and data protection. Software products listed below have been tested by Intel or its partners and are recommended for use as part of the Small Business Server Solution.

  • Page 14: Additional Requirements

    - 14 - Additional Requirements Using uninterruptible power supply (UPS) as a mains power source for the server is strongly recommended. Using a LAN switch with at least one Gigabit Ethernet port for connecting server is strongly recommended. It is required to use PS/2 keyboard until the system has been completely set up. If using USB keyboard, it may malfunction at certain setup stages.

  • Page 15: Server Hardware Integration

    Additional information on hardware integration can be found on the following pages: Intel® Server Board S5000VSA http://support.intel.com/support/motherboards/server/S5000VSA/howto.htm Intel® Server Chassis SC5299-E http://support.intel.com/support/motherboards/server/chassis/SC5299-E/howto.htm...

  • Page 16: Installing Hot Swap Drive Cage

    - 16 - 1. Connect IDE cable from optical drive to the mainboard IDE connector (J). 2. Connect slimline USB floppy drive to USB 6 (R) connector on the mainboard. 3. Attach cables from Front Panel cable to Front Panel header (Q) on the mainboard. 4.
  • Page 17 - 17 -...

  • Page 18: Making Hot Swap Backplane Connections

    - 18 - Making Hot Swap Backplane Connections 1. Attach SCSI cable to the RAID controller and to the hot swap backplane. 2. Connect P7 and P9 power connectors to the two power cable connectors on the backplane. 3. Connect IPMB connector on hot swap backplane to HSBP A connector (A) on the mainboard using 4-wire cable with I2C (or IPMB) sticker provided within hot swap drive cage box.

  • Page 19: Preparation For The Operating System Installation

    Intel® Channel Partners can download the ISO image file from here: http://www.intel.com/cd/channel/reseller/asmo-na/eng/319773.htm You will need your Intel® Reseller Center user id and password to download the ISO file. Intel® System Management Software 1.5 (build 1.09T) CD You can download the ISO image from here: http://downloadcenter.intel.com/scripts-df-external/download.aspx?url=/11688/eng/ISM-8-...

  • Page 20: Checking Firmware Versions

    2. While in BIOS Setup navigate to Boot Manager tab, select Primary Master CD-ROM and press <Enter> 3. In Small Business Server Hardware Deployment CD menu Select ‘Update Firmware’ and press <Enter> 4. Compare the version of BIOS, BMC, and Hot-Swap Backplane Controller (HSC) listed in the menu to the versions that are already flashed in your system.

  • Page 21: Updating Sensor Data Records

    Updating SDR provides Baseboard Management Controller with information about sensors available in your system. 1. While in Small Business Server Hardware Deployment CD menu Select ‘Update Firmware’ and press <Enter> 2. Select ‘Update SDR to ver NN’ from the menu and press <Enter>...

  • Page 22: Preparing Raid Array

    - 22 - 14. Press <F10> and then <Enter> to save settings and reset the system Preparing RAID Array Now you should create a RAID-5 array for the server. 1. During system boot up press <Ctrl>+<G> at the same time when “Press <Ctrl>+<G> to enter RAID BIOS Console”...
  • Page 23 - 23 - 8. Holding Ctrl key select all four hard-drives in the left pane and click Accept Array 9. Now you should see all four three drives listed on the right pane as a part of Array 0, click Next...
  • Page 24 - 24 - 10. Select RAID 5 for RAID Level 11. Select Adaptive for Read Policy 12. Select Write Back for Write Policy NOTE: You will be allowed to select Write Back mode only if Battery Backup Unit is properly installed and charged.

  • Page 25: Setting Boot Device Order

    - 25 - 22. Now in the lower plane you should see Array 1 and logical drive LD1 in Optimal state. 23. Click Exit and Yes to exit the RAID BIOS Console 24. Press <Ctrl><Alt><Del> to restart the system. Setting Boot Device Order 1.

  • Page 26: Creating Floppy With Raid Driver

    You need to create a floppy with Embedded RAID driver, which you will have to provide during OS installation. 1. Boot the system with Small Business Server Hardware Deployment CD installed in CD- drive. 2. The system will boot from the CD and will display a menu.

  • Page 27: Operating System Installation

    - 27 - Operating System Installation NOTE: You need to create a floppy with add-on RAID driver, which you will have to provide during OS installation (you can typically copy the driver from the Driver CD). It is also required to have an external USB floppy drive connected to an USB port to the server 1.
  • Page 28 6. Windows will state that the driver is older than the Windows default driver. Press S to use it anyway NOTE: You should always use the Intel RAID driver, even though the OS states that its driver is newer 7. The next screen will ask again if you want to specify additional adaptors. Press Enter to continue setup 8.
  • Page 29 - 29 - 13. Press Enter to set Windows up on the new partition 14. Press Enter to format the drive array as an NTFS partition NOTE: Do not select quick format option if the hard disk has not been previously formatted 15.

  • Page 30: Device Drivers And Utilities Installation

    NICs. For this solution you don’t need to use those advanced features. RAID Web Console Installation 1. Browse to \4 – RAID Console folder on Small Business Server Hardware Deployment CD 2. Run setup.exe...

  • Page 31: Configure Data Drive

    - 31 - 3. Click Next in “RAID Web Console Package Setup” window 4. Read thru license agreement and make appropriate selection. 5. Click Next 6. Select StandAlone setup type and click Next 7. Leave selected components unchanged and click Next 8.
  • Page 32 - 32 - 6. Accept the default maximum size and click Next 7. At the Assign Letter or Path dialogue, choose E and click Next 8. At the Format Partition accept the default settings (file system should be NTFS) and click Next.

  • Page 33: Small Business Server Services Configuration

    1. Dbl click the Continue Setup icon on the desktop 2. Click Next at the Welcome to Microsoft Windows Small Business Server Setup dialogue 3.
  • Page 34 - 34 - 8. At the Local Network Adaptor Information screen SBS configuration requires that the only adaptor connected is the LAN adaptor. Unplug the WAN. Select the remaining adaptor and click Next 9. At the Local Network Adaptor Configuration screen accept the SBS default IP scheme of 192.168.16.x with a subnet of 255.255.255.0, or confirm that you want to change the default settings IF you use any other internal IP address scheme.

  • Page 35: Microsoft Small Business Server 2003 R2 Premium Edition Base Component Installation

    11. At the Component Summary screen, click Next 12. Change discs as required. 13. When it has finished it will display the Finishing Your Installation screen. Click Finish to allow the system to reboot back to the Small Business Server To Do List...

  • Page 36: Connect To The Internet And Configure Email Services

    - 36 - Connect to the Internet and configure email services NOTE: Ask your ISP to register two A Records on the external IP address you will use for your server: 1) remote.<company name>.com, and 2) mx1.<company name>.com It’s important that some basic configuration is done before the SBS premium software components are installed.
  • Page 37 - 37 - 5. At the Broadband Connection screen select A direct broadband connection and click Next 6. At the Network Connection screen select Use the following IP address and fill in the details for your WAN subnet. An example configuration could be, assuming your router has an IP address of 192.168.2.1 IP address: 192.168.2.2 Subnet mask: 255.255.255.0...
  • Page 38 - 38 - 15. At the E-mail Retrieval Method screen check Use Exchange and then select Email is delivered directly to my server. Click Next 16. At the E-mail Domain Name enter your e-mail domain name and click Next 17. At the Remove E-mail Attachments screen accept the defaults and click Next 18.

  • Page 39: Configure Strong Passwords Policy

    - 39 - Configure Strong Passwords Policy 1. When the email configuration wizard completes, a Password Policies pop up box will ask if you want to enable password policies for user accounts. Click Yes. 2. Configure strong password security by setting the following parameters: a.

  • Page 40: Add Premium Components, Service Packs, And Upgrade Standard Components

    - 40 - Add premium components, service packs, and upgrade standard components Exchange Service Pack 2 Install NOTE: Installing Exchange Service Pack 2 gives access to an updated Intelligent Message Filter, provides several enhancements to help synchronization with mobile devices such as the Palm Treo, and increases maximum mailbox size to 75GBs 1.

  • Page 41: Fix The Windows Sharepoint Service Error

    - 41 - 1. Still on the same Windows SBS 2003 R2 Technologies disk, click Install Service Pack 2 for Windows SharePoint Services 2.0 on the splash screen 2. Click Yes on the update confirmation 3. Read through the license agreement and click Yes 4.

  • Page 42: Install Windows Small Business Server 2003 R2

    6. Click OK. Close the Registry Editor Install Windows Small Business Server 2003 R2 NOTE: Windows Small Business Server 2003 R2 will install and setup new components and updates for server and security services to support new developed applications. 1. Still on the same Windows SBS 2003 R2 Technologies disk, click Install Windows Small Business Server 2003 R2.

  • Page 43: Sql Server 2005

    - 43 - SQL Server 2005 1. Place the Windows SBS 2003 R2 Premium Technologies disc 1 in the DVD-ROM drive and click Install Microsoft SQL Server 2005 on the splash screen 2. At the End User License Agreement, read thru the agreement and check I accept the licensing…...
  • Page 44 - 44 - 8. At the Feature Selection screen, double-click on SQL Server Database Services. Select the Full-Text Search and click on the red mark icon to bring up the option. Click the Entire feature will be installed on local hard drive. NOTE: Adding the full text search component in SQL Server 2005 will allow you to activate the Full Text Search on the company SharePoint Intranet pages...
  • Page 45 - 45 - 9. Similarly, under the Client Components, select the Management Tools and click on the red mark and click Entire feature will be installed on local hard drive. 10. Click Next...
  • Page 46 - 46 - 11. At the Instance Name screen, select Default instance and click Next.
  • Page 47 - 47 - 12. At the Services Accounts screen, select the Use the built-in System account option and select Local system from the drop-down list. This avoids password change problems through using the Administrator account. Click Next. NOTE: Selecting the Local System Account for the Services Account avoids the password change problems you would have if you selected, for example, “Administrator”...

  • Page 48: Migrate Sharepoint To Sql Server 2005

    - 48 - Migrate SharePoint to SQL Server 2005 NOTE: Migrating SharePoint’s MSDE database to SQL 2005 allows the business to take advantage of SQL Server 2005’s better performance and scalability. SQL Server 2005 won’t upgrade directly the existing MSDE database of SharePoint 2.0. You have to remove the current MSDE of SharePoint and create a new instance during install SQL Server, and then attach the current SharePoint database to SQL Server 2005.
  • Page 49 - 49 - 9. Follow the procedure to install SQL Server 2005, but instead of selecting Default instance at the Instance Name screen, select the Named Instance and enter exactly this text name SHAREPOINT (must be all uppercase) in the input field. 10.
  • Page 50 - 50 - 16. Right-click on Logins and click New Login 17. At the Login-New screen, in the Login name:, enter the group name: <your domain name>\SBS SP Admins (example: If your domain name is , enter it as SBTILABS.COM ).
  • Page 51 - 51 - 19. Still at the Object Explorer, double-click on Logins, and double-click on the new added account NT Authority\Network Service 20. On the Select a page at the top of left pane, select Server Roles 21. In the Server Roles the right pane, check the dbcreator and securityadmin. Click OK Attach SharePoint Database to SQL Server 2005 22.
  • Page 52 - 52 - 23. At the Attach Databases screen, click the Add button. 24. At Locate Database File, select MSSQL$SHAREPOINT\Data\STS_<your server name>_1.mdf. Click OK 25. Click OK on the Attach Databases screen to execute. 26. Repeat the procedure above to attach the MSSQL$SHAREPOINT\Data\ STS_Config.mdf database file.
  • Page 53 - 53 - http://www.microsoft.com/downloads/details.aspx?FamilyID=cb6c71ea-d649-47ff-9176- e7cac58fd4bc&DisplayLang=en 2. Run the update from the server. 3. At Welcome Screen, keep the defaults and click Next 4. Read thru the License Agreement and check I accept the licensing terms and conditions. Click Next 5. Click Next on Feature Selection without changing the defaults selection. 6.

  • Page 54: Isa 2004 Install

    Services. Close any warning box regarding Remote Access. Click Next 9. In the Web Services Configuration screen check all boxes but Business Web Site and Server Performance Reports. Click Next. NOTE: Although it’s possible to run your business’s Web Site from Small Business Server, this is highly inadvisable...

  • Page 55: Install Microsoft Isa Server 2004 Service Pack 2

    - 55 - 10. Accept all other defaults and click Finish to complete the wizard. 11. You may receive an error message while installing the Secure Website Configuration Component. Click OK to close the error and continue install (this error is related to ISA running on multiple Dual Core processors.

  • Page 56: Configure Server Monitoring

    - 56 - Configure Server Monitoring 1. Click Start\Server Management and click To Do List under the Standard Management directory tree on the left pane 2. Run the Monitoring wizard from the To Do List by clicking on Configure Monitoring 3.

  • Page 57: Configure Exchange Email Filters

    - 57 - Configure Exchange Email Filters Add all the counters under Exchange Intelligent Message filter. The filter allows you to set SCL (Spam Content Level 0-9) dynamically. Set the Blocking level in the Exchange Administration console at 6 or 7. 1.
  • Page 58 - 58 - 1. With Exchange System Manager still open navigate to Recipients\Recipient Policies 2. Double click the Default Policy and select the E-mail Addresses (Policy) tab from the Default Policy Properties box 3. Click New 4. Select SMTP Address and click OK...
  • Page 59 - 59 - 5. Enter a preferred address format: a. %g (given name)@<CompanyName>.com e.g John@newcompany.com b. %g%s (first name and surname) @<CompanyName>.com e.g. JohnSmith@newcompany.com c. %s (surname) @<CompanyName>.com e.g. Smith@newcompany.com 6. Click OK 7. Click Set As Primary 8. Click OK and confirm to update all recipients 9.

  • Page 60: Add A User And Computer To The Domain

    - 60 - Add a User and Computer to the Domain 1. From the To Do List, click on Add Users and Computers 2. Choose a template at the Template Selection screen and click Next 3. Click Add at the User Information screen and fill in the details. Click OK 4.

  • Page 61: Turn On Full Text Search In Sharepoint Company Web

    - 61 - Turn On Full Text Search In SharePoint Company Web NOTE: Refer to Microsoft Knowledgebase Article No: 837367 for full instructions 1. Click Start\All Programs\Administrative Tools\SharePoint Central Administration 2. Select Component Configuration\Configure Full Text Search 3. Check the Enable full-text search and index component box and click OK 4.
  • Page 62 - 62 - 4. At Backup or Restore Wizard, click Advanced Mode 5. At Welcome tab, click Automated System Recovery Wizard 6. At Welcome to the Automated System Recovery Preparation Wizard, click Next.
  • Page 63 - 63 - 7. On the Backup Destination page, in the Backup Media or file name select the removable media backup drive. Click Next 8. It may take about 10-30 minutes to complete. 9. When finish, it will ask to insert a diskette in drive A: for creating an Emergency boot disk. Insert the diskette and click OK 10.

  • Page 64: Installing Intel® Active System Console

    Intel® Active System Console, which is a part of Intel® System Management Package, provides server health monitoring and alerting capabilities. NOTE: When opening Intel® Active System Console for the first time, it will automatically download Adobe* Flash Player from the Internet. Adobe Flash Player (formerly named Macromedia* Flash Player) is required for Intel®...
  • Page 65 - 65 - You need to allow prompting when trying to download signed ActiveX controls to allow installation of Adobe Flash Player when you open Intel® Active System Management Console for the first time. 5. Switch to Security tab. 6. Select Internet zone...
  • Page 66 - 66 - 7. Click Custom Level tab 8. Select “Prompt” for “Download signed ActiveX controls”. 9. Click OK 10. Click Yes to confirm changing security setting 11. Click OK...

  • Page 67: Configuring Hardware Alerts

    1. Launch Active System Console: click Start -> All Programs -> Intel -> Intel® Active System Console 2. Click Settings in the left pane 3.
  • Page 68 - 68 -...

  • Page 69: Acceptance Testing

    3. Wait for 30 seconds 4. Plug AC power cord back in and boot the system 5. Open Intel® Active System Console 6. Click System Information and then Alert Log 7. Check that no error alerts have been logged since you had applied AC power Functional Testing 1.

  • Page 70: Checking Os And Applications For Errors

    - 70 - Checking OS and Applications for Errors 1. Click Start, then Administrative Tools, then Event Viewer 2. Check that no critical errors have been logged in any of the available logs since last boot started Running Hardware Burn-In Test Running burn-in test helps to identify potential reliability issues with major hardware subsystems such as CPU, memory, and hard-drives by providing stress load on them during a prolonged period of time.
  • Page 71 - 71 - Running the Test 1. Run bit.exe from BurnInTest folder on your USB drive. 2. Select Configuration -> Test duty cycles from menu 3. Set time in minutes that you want the test to run for 4. Set the following check-boxes with corresponding duty cycle values and uncheck all others: CPU Math: 50 CPU SIMD: 50...
  • Page 72 - 72 - 6. Select Configuration -> Test preferences from menu 7. On Disk tab select disk C: and uncheck Test this drive check-box. Then select disk E: and set Test this drive check-box. 8. On RAM tab select Multi-Process Torture Test, enter 2 in Number of processes field, and enter 30 in % of RAM field.
  • Page 73 - 73 - NOTE: If you enter higher numbers in Number of processes or % of RAM fields, this may have negative impact on efficiency of testing other parts of the system. 9. Click OK to close BurnInTest Preferences window 10.
  • Page 74 Then run burn-in test again. C. If errors persist, replace failing component with similar part of another model or vendor. Then run burn-in test again. 2. Check Alerts Log in Intel® Active System Console for any alerts that might appear during the test.

  • Page 75: Troubleshooting

    - 75 - Troubleshooting In addition to problems and solutions listed below, see release notes.txt file provided on Small Business Server Hardware Deployment CD for a list of known issues and workarounds. Problem Suggested Solution Booting the System Check that processor and DIMMs are fully seated in their sockets Check that DIMMs are correctly populated.
  • Page 76 - 76 - Windows Small Business Server 2003 See Microsoft troubleshooting FAQ here: http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec- 4d2d38f61aa3/TSHT_SBS.htm...

  • Page 77: Documentation

    The following information and documents are available at the link provided below: Tested Hardware List Software Installation and User’s Guide Hardware Installation and User’s Guide http://support.intel.com/support/motherboards/server/srcsu41l/index.htm Microsoft Windows Small Business Server 2003 Getting Started http://go.microsoft.com/fwlink/?LinkId=46574 Frequently Asked Questions http://www.microsoft.com/windowsserver2003/sbs/evaluation/faq/default.mspx Troubleshooting Windows Small Business Server 2003 http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec-...

  • Page 78: Getting Technical Support

    Intel Channel Partners in North America region can get technical support for system configuration described in this guide and for Intel parts referenced in the guide by contacting Intel Customer Support. Please tell technical support representative that you are using this solution guide.

  • Page 79: Is This Guide Useful To You

    - 79 - Is This Guide Useful To You? Dear Partner, it depends on you whether Intel continues developing and supporting this type of guides. After reviewing this guide please provide us with your feedback. This will take just a couple of minutes of your time.

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