Diagnostic Error Codes - IBM 88371RU Maintenance And Troubleshooting Manual

Diagnostic error codes

Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a
Note: See "System replaceable units" on page 122 to determine which components should be replaced by a field
service technician.
Error code/symptom
001-250-000
(Failed processor board ECC)
001-XXX-000
(Failed core tests)
001-XXX-001
(Failed core tests)
001-292-000
(Failed processor board ECC)
005-XXX-000
(Failed video test)
011-XXX-000
(Failed COM1 serial port test)
011-XXX-001
(Failed COM2 serial port test)
014-XXX-000
(Failed parallel port test)
015-XXX-001
(USB interface not found, board damaged)
015-XXX-015
(Failed USB external loopback test)
015-XXX-198
(Remote Supervisor Adapter II SlimLine
installed) or (USB device connected during
USB test)
020-XXX-000
(Failed PCI interface test)
020-XXX-001
(Failed hot-swap slot 1 PCI latch test)
020-XXX-002
(Failed Hot-swap slot 2 PCI latch test)
FRU. The descriptions for these error codes are:
000 The test passed.
195 The Esc key was pressed to stop the test.
197 Warning; a hardware failure might not have occurred.
For all error codes, replace or follow the indicated FRU/action.
FRU/action
v Microprocessor board
v System board
v System board
v Load BIOS code defaults and rerun test.
1. Video adapter (if installed)
2. System board
v Check loopback plug connected to externalized serial port.
v Check cable from externalized port to system board.
v Check loopback plug connected to externalized serial port.
v Check cable from externalized port to system board.
v System board
1. System board
1. Make sure the parallel port is not disabled.
2. Run the USB external loopback test again.
3. System board.
1. If Remote Supervisor Adapter II SlimLine is installed as an option,
remove it and rerun test.
Note: If Remote Supervisor Adapter II SlimLine is present as a
standard installation, do not remove it; the test cannot be run.
2. Remove USB devices and rerun test.
3. System board.
v System board
1. PCI hot-swap latch assembly
2. System board
1. PCI hot-swap latch assembly
2. System board
Chapter 6. Symptom-to-FRU index
97