Konica Minolta bizhub C25 User Manual page 284

Symptom
Media is
misfeeding.
Solving Problems with Media Misfeeds
Cause
The media is not cor-
rectly positioned in
the tray.
The number of
sheets in the tray
exceeds the maxi-
mum allowed.
The media guides are
not correctly
adjusted to the media
size.
Warped or wrinkled
media is loaded in
the tray.
The media is moist
from humidity.
Envelopes are loaded
in Tray 2, 3.
Labels, postcards,
thick stock, letter-
head or glossy media
are loaded in Tray 3.
Custom-sized media
is loaded in Tray 3.
The recommended
label sheet is facing
the wrong way in Tray
1.
Solution
Remove the misfed media and reposi-
tion the media properly in the tray.
Remove the excess media and reload
the correct number of sheets in the
tray.
Adjust the media guides in the Tray 1
to match the size of the media.
Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
Remove the moist media and replace
it with new, dry media.
Envelope must be loaded in Tray 1
only.
Special media must be loaded in Tray
1 or 2.
Custom-sized media can be loaded in
Tray 1 or 2.
See "Media" on page 3-2.
Load the label sheets according to the
manufacturer's instructions.
10-25