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Rating Information
220–240V~ 50–60Hz 1380–1650W
All parts of the Barista Touch™ that come into contact with coffee, water and milk are BPA Free.
ACCESSORIES
NOTE
If your water hardness is either 4 or 5 when tested, we strongly recommend you change to an alternate water source.
Insert bean hopper into position on-top of the machine. Turn dial to lock into place. Fill hopper with fresh beans.
To enter Drinks Menu screen, touch the Home icon . Swipe & select your drink. Touch the 'Help & Tip' icon
to see Barista Touch™ Guide.
NOTE
Please keep the touch screen dry and clean to ensure that the machine functions properly.
Selecting Your Filter Basket
Single Wall Filter Baskets
Use Single Wall filter baskets if grinding fresh whole coffee beans.
Dual Wall Filter Baskets
Use Dual Wall filter baskets if using pre‑ground coffee.
Selecting Grind Size
In the touchscreen, select the chosen filter basket by touching the toggle option under the 'Grind' button.
Automatic Dosing
Manual Dosing
Tamping the Ground Coffee
Trimming the Dose
The Razor™ precision dose trimming tool allows you to trim the puck to the right level for a consistent extraction.
Purging the Group Head
Before placing the portafilter into the group head, run a short flow of water through the group head by touching the 'Brew' button. This will stabilise the temperature prior to extraction.
Inserting the Portafilter
Insert the portafilter into the group head and rotate the handle towards the centre until resistance is felt.
Touch the 'Brew' button on the display to start extraction. You can switch between single shot, double shot or Custom by touching the 'Single', 'Double' or Custom button. The duration times are preset, but can be customised.
Press and hold the 'Brew' button (approx 2 secs) to enter manual extraction mode. Touch the Brew button to start the extraction, touch the Brew button to stop the extraction.
NOTE
Use the indicator on the screen for the correct milk jug position.
Under the 'Milk' button, temperature level and froth level are displayed. They are preset based on the drink you've chosen but you can customise by touching those options.
To start, touch the 'Milk' button. The screen will display the temperature of the milk as it heats. Milk texturing will stop automatically when the selected milk temperature is reached. Lift steam wand to remove milk jug. Wipe the wand & tip with a clean damp cloth. Lower steam wand to the down position and the wand will automatically purge.
NOTE
Prior to texturing milk, it is recommended to momentarily purge the steam wand by first touching the 'Milk' button. Touching the button again will stop steam delivery.
Auto milk texturing and auto shut‑off are disabled during manual milk texturing mode. Lift the steam wand. Start frothing by touching the button. When frothing is done, touch the Milk button to stop.
Wipe the wand & tip with a clean damp cloth. Lower steam wand to the down position and the wand will automatically purge.
Pressurised steam can still be released, even after machine has been switched off. Children must always be supervised.
NOTE
There are 3 preset Americano settings – Small (180ml), Medium (240ml), and Large (360ml). Grind dose & tamp your portafilter & insert into the group head. Position your cup underneath the portafilter spouts & the hot water spout. The hot water is delivered first, and espresso will be extracted after that.
There are 3 presets for the Café Crema setting, Small (120ml), Meduim (150ml), Large (180ml). Insert the single cup filter basket, adjust grinder to a coarse setting as prompted on screen.
The HOT WATER function can be used to pre-heat cups or add hot water manually.
To start & stop hot water, touch 'Hot Water' on the screen.
Hot water limit is approximately 90 seconds. Depending on the size of your cup, you may need to touch the 'Hot Water' button to stop pouring.
NOTE
You cannot run hot water and extract espresso at the same time.
Touch 'Add New' in the menu screen to create a customised drink. You can adjust parameters based on a standard style and save your own.
Add New
Alternatively, after manually adjusting parameters touch the small icon to save the current setting.
TIPS
Ensure the drip tray is firmly pushed in place and emptied whenever the Empty Me! indicator is displayed.
The machine automatically switches to AUTO OFF mode after 30 minutes.
To enter settings menu, touch the icon on the upper right of the screen.
CORRECT EXTRACTION
AFTER EXTRACTION
REMOVE USED GRINDS
Used grinds will form a coffee 'puck'. If the puck is wet, refer to the 'Under Extraction' section.
RINSE FILTER BASKET
Keep the filter basket clean to prevent blockages. Without ground coffee in the filter LOCK TIGHT basket, lock the portafilter into the machine and run hot water through.
UNDER EXTRACTION
SOLUTIONS
TURN Grind 15s INCREASE GRIND AMOUNT Adjust & re-test Adjust & re-test
Tamp using 15-20kgs of pressure. The top edge of metal cap on the tamper should be level with the top of the filter basket AFTER tamping.
Trim the puck to the right level using the Razor™ precision dose trimming tool.
OVER EXTRACTION
SOLUTIONS
Tamp using 15-20kgs of pressure. The top edge of metal cap on the tamper should be level with the top of the filter basket AFTER tamping.
Trim the puck to the right level using the Razor™ precision dose trimming tool.
OVER EXTRACTED BITTER • ASTRINGENT | Too fine | Too much Use razor to trim | Too heavy |
BALANCED | Optimum | 8–10g (1 cup) 15–18g (2 cup) | 30–40lbs (15–20kg) |
UNDER EXTRACTED UNDERDEVELOPED • SOUR | Too coarse | Too little Increase dose & use razor to trim | Too light |
COLOUR TOUCH SCREEN DISPLAY
Please keep the touch screen dry and clean to ensure that the machine functions properly.
Set current month
Soak Filter
Assemble water filter parts
Ensure parts are connected
Install filter in tank
Install water tank
Replace filter after 90 days or after 40L
The provided water filter helps prevent scale build‑up in and on many of the inner functioning components. Replacing the water filter after three months or 40L will reduce the need to descale the machine.
The limitation of 40L is based on water hardness level 4. If you are in level 2 area, you can increase this to 60L.
NOTE
To purchase water filters visit Sage® webpage.
There will be a message prompt when a cleaning cycle is required. This is a back‑flushing cycle and is separate from descaling. Follow the instruction on the screen.
After regular use, hard water can cause mineral build up in and on many of the inner functioning components, reducing the brewing flow, brewing temperature, power of the machine, and taste of the espresso. Even if you used the provided water filter, we recommend you to descale if there is scale build-up in the water tank.
Go to 'Settings' and select 'Descale cycle'. Follow the instructions on the screen.
Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during descaling.
This grinder cleaning cycle removes oil build-up on the burrs which can impede performance.
Care should be taken as the grinder burrs are extremely sharp.
NOTE
All parts should be cleaned by hand using warm water and a gentle dish washing liquid. Do not use abrasive cleansers, pads or cloths which can scratch the surface. Do not clean any of the parts or accessories in the dishwasher.
The outer housing and cup warming tray can be cleaned with a soft, damp cloth. Polish with a soft, dry cloth. Do not use abrasive cleansers, pads or cloths which can scratch the surface.
Before storing, press the POWER button to switch the machine off and remove the plug from the power outlet. Remove unused beans from the hopper, clean the grinder, empty the water tank and the drip tray. Ensure the machine is cool, clean and dry. Insert all accessories into the storage tray. Store upright. Do not place anything on top.
Do not immerse power cord, power plug or appliance in water or any other liquid.
Over time, the silicone seal surrounding the shower screen will need to be replaced to ensure optimum brewing performance.
Contact Sage Consumer Support or visit the Sage® webpage for replacement silicone seals or for advice.
Press the POWER button to switch the machine off and remove the plug from the power outlet. Remove unused beans from the hopper, clean the grinder, empty the water tank and the drip tray. Ensure the machine is cool, clean and dry. Insert all accessories into the storage tray. Store upright.
Do not place anything on top.
PROBLEM | POSSIBLE CAUSES | EASY SOLUTION |
Water does not flow from the group head. No hot water. | Water tank is empty. | Fill tank. |
Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
Machine needs to be descaled. | Perform descale cycle. | |
Coffee is ground too finely and / or too much coffee in filter basket and / or over tamping and / or filter basket is blocked. | See below, 'Espresso only drips from the portafilter spouts or not at all'. | |
Espresso only drips from the portafilter spouts or not at all. | Coffee is ground too finely. | Use slightly coarser grind. Refer to 'Setting the Grind Size', and 'Over Extraction'. |
Too much coffee in the filter basket. | Lower dose of coffee. Refer to 'Dosing' and 'Over Extraction'. After tamping, trim the coffee dose using the Razor™ dose trimming tool. | |
Coffee tamped too firmly. | Tamp between or 15–20kg of pressure. | |
Water tank is empty. | Fill tank. | |
Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
The filter basket may be blocked. | Use the pin on the end of the provided cleaning tool to unblock the hole(s). If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak filter basket and portafilter in solution for approx. 20 minutes. Rinse thoroughly. | |
Machine needs to be descaled. | Perform descale cycle. | |
Water doesn't come through (the machine makes loud noise). | Water tank is empty or water level is below MIN. | Fill tank. |
There is an error on purging setting. | Perform factory reset ('Settings' > 'Factory Reset'). | |
Espresso runs out too quickly. | Coffee is ground too coarsely. | Use slightly finer grind. Refer to 'Setting the Grind Size' and 'Under Extraction'. |
Not enough coffee in the filter basket. | Increase dose of coffee. Refer to 'Dosing' and 'Under Extraction'. Tamp then use the Razor™ dose trimming tool to trim off excess coffee. | |
Coffee tamped too lightly. | Tamp between or 15–20kg of pressure. | |
Espresso runs out around the edge of the portafilter. | Portafilter not inserted in the group head correctly. | Ensure portafilter is completely inserted and rotated until resistance is felt. |
There are coffee grounds around the filter basket rim. | Clean excess coffee from the rim of the filter basket to ensure a proper seal in group head. | |
Too much coffee in the filter basket. | Lower dose of coffee. Refer to 'Dosing. After tamping, trim the coffee dose using the Razor™ dose trimming tool. | |
The silicone seal surrounding the shower screen needs to be replaced to ensure the portafiler is properly secured into the group head. | Refer to 'Replacing the Silicone Seal'. | |
No steam. | Machine has not reached operating temperature. | Allow time for the machine to reach operating temperature. |
Water tank is empty. | Fill tank. | |
Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
Machine needs to be decalcified. | Perform descale cycle. | |
Steam wand is blocked. | Refer to 'Cleaning the Steam Wand'. | |
Pulsing / pumping sound while extracting espresso or steaming milk. | The machine is carrying out the normal operation of the pump. | No action required as this is the normal operation of the machine. |
Water tank is empty. | Fill tank. | |
Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
The silicone seal surrounding the shower screen needs to be replaced to ensure the portafiler is properly secured into the group head. | Refer to 'Replacing the Silicone Seal'. | |
Coffee not hot enough. | Cups not pre-heated. | Rinse cups under hot water outlet and place on cup warming tray. |
Portafilter not pre‑heated. | Rinse portafilter under hot water outlet. Dry thoroughly. | |
Milk not hot enough (if making a cappuccino or latté etc). | Make sure sensor is in contact. Adjust milk temperature setting on screen. | |
Water temperature needs to be adjusted. | Increase the brew temperature in 'Settings' menu. | |
No crema. | Coffee tamped too lightly. | Tamp betweens or 15–20kg of pressure. |
Coffee is ground too coarsely. | Use slightly finer grind. Refer to 'Setting the Grind Size' and 'Under Extraction'. | |
Coffee beans or pre‑ground coffee are not fresh. | If grinding fresh whole coffee beans, use freshly roasted coffee beans with a 'Roasted On' date and consume between 5–20 days after that date. If using pre‑ground coffee, use within a week of grinding. | |
The filter basket may be blocked. | Use the pin on the end of the provided cleaning tool to unblock the hole(s). If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak filter basket and portafilter in solution for approx. 20 minutes. Rinse thoroughly. | |
Single Wall filter baskets are being used with pre‑ground coffee. | Ensure you use Dual Wall filter baskets with pre‑ground coffee. | |
Water leaking. | Auto purge feature. Immediately after the espresso, hot water and steam functions, the machine will purge water into the drip tray. This ensures the thermocoil is at the optimal temperature. | Ensure the drip tray is firmly pushed in place and emptied whenever the Empty Me! indicator is displayed. |
Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
The silicone seal surrounding the shower screen needs to be replaced to ensure the portafiler is properly secured into the group head. | Refer to 'Replacing the Silicone Seal'. | |
Machine is on but ceases to operate. | The safety thermal-cut out may have activated due to the pump or grinder overheating. | Press the POWER button to switch the machine off and unplug from the power outlet. Allow to cool for about 30–60 minutes. If problem persists, call Sage Support. |
No ground coffee coming from grinder. | No coffee beans in hopper. | Filler hopper with fresh coffee beans. |
Blocked grinder chamber or chute. | Clean and clear grinder chamber and chute. Refer to 'Cleaning the Conical Burr Grinder'. | |
Water / moisture in grinder chamber and chute. | Clean and clear grinder chamber and chute. Refer to 'Cleaning the Conical Burr Grinder'. Ensure burrs are thoroughly dry before re-assembling. It is possible to use a hair dryer to blow air into the grinder chamber. | |
Too much / too little ground coffee is being delivered to the filter basket. | Grind amount settings are incorrect for particular grind size. | Use the grind duration button to increase or decrease the grind amount. Refer to 'Dosing' and 'Extraction Guide'. |
Too much / too little espresso is being delivered to the cup. | Grind amount and / or grind size settings and / or shot volumes require adjustment. | Adjust the grind amount and / or grind size settings. Refer to 'Setting the Grind Size', 'Dosing', and 'Extraction Guide'. |
Grinder is making a loud noise. | Blockage or foreign object in grinder. | Remove hopper, check for debris or blockage. If necessary, clean and clear grinder chamber and chute. Refer to 'Cleaning the Conical Burr Grinder'. |
At Sage® we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.
READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE
Please note that in order to better serve our customers, internal memory storage has been imbedded into your appliance. This memory storage consists of a small chip to collect certain information about your appliance including the frequency of use of the appliance and the manner in which your appliance is being used. In the event your appliance is returned for service, the information collected from the chip enables us to quickly and efficiently service your appliance.
The information collected also serves as a valuable resource in developing future appliances to better serve the needs of our consumers. The chip does not collect any information regarding the individuals who use the product or the household where the product is used. If you have any questions regarding the memory storage chip please contact us at privacy@sageappliances.com
The symbol shown indicates that this appliance should not be disposed of in normal household waste. It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service. For more information, please contact your local council office.
To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.
FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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