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NOT SHOWN
CUSTOM DESIGNED ACCESSORIES
CLEANING ACCESSORIES
BEFORE FIRST USE
Conditioning the Water Filter
NOTE
Do not clean any of the parts or accessories in the dishwasher.
FIRST USE
Initial Start Up
Flushing the Machine
It is recommended to complete a water flushing operation, without ground coffee, to ensure the machine has been conditioned.
When the machine has reached 'Standby' mode, run the following 2 steps.
FILLING THE WATER TANK
SELECTING THE FILTER BASKET
Single Wall Filter Baskets
The Single Wall filters (1 & 2 CUP) are designed to be used with freshly ground coffee and allow you to experiment with grind, dose, and tamp to create a more balanced espresso.
Dual Wall Filter Baskets
The Dual Wall filters (1 & 2 CUP) are designed to be used with pre-ground coffee and regulate the pressure to help optimise extraction and crema regardless of the grind, dose or tamp pressure.
COFFEE PREPARATION
Dosing & Tamping the Ground Coffee
Insert the correct Filter Basket into the portafilter. Fill the Filter Basket with ground coffee, tap down to collapse the coffee, then using the integrated tamper, tamp down firmly.
It's important to apply consistent pressure every time.
TRIMMING THE DOSE
The Razor™ precision dose trimming tool allows you to trim the puck to the right level for a consistent extraction.
The Razor™ precision dose trimming tool allows you to trim the puck to the right level for a consistent extraction.
Dose the Portafilter with freshly ground coffee and tamp down with between 15-20kg of pressure.
Insert the Razor™ into the coffee basket until its shoulders rest on the rim of the filter basket.
Rotate the Razor™ dosing tool back and forth while holding the portafilter on an angle over the knock box to trim off excess coffee.
EXTRACTING ESPRESSO
Insert the Portafilter into the Group Head & lock into position. Turn the Control Dial to the 'Espresso' position. After a few seconds, coffee will begin to brew into the cup.
When sufficient coffee has flowed into the cup, turn the Control Dial to 'Standby'. Sage® recommends approx. 30 sec of extraction.
The metal parts of the portafilter will be very hot.
EXTRACTION GUIDE
GRIND | DOSE | TAMP | SHOT TIME | |
OVER EXTRACTED BITTER
| TOO FINE | TOO MUCH USE RAZOR TO TRIM | 15-20KG | OVER 40 SEC |
BALANCED | OPTIMUM | 8-11g (1 CUP) 16-19g (2 CUP) | 15-20KG | 25-35 SEC |
UNDER EXTRACTED UNDERDEVELOPED
| TOO COARSE | TOO LITTLE INCREASE DOSE & USE RAZOR TO TRIM | 15-20KG | UNDER 20 SEC |
TEXTURING MILK
HOT WATER
To use the Hot Water function:
To turn the hot water off, turn the Control Dial to the 'Standby' position.
INSTALLING / REPLACING THE FILTER IN THE WATER TANK
Replace filter after 90 days or after 40L
The water filter provided helps to prevent scale build up which over time can affect the performance of your machine, potentially causing blockages and heating problems.
Replacing the water filter every three months will reduce the mineral build up in the machine.
If you live in a hard water area, we recommend you change the water filter more frequently.
PORTAFILTER CLEANING
Periodically run water through the machine with the portafilter in place, but without any ground coffee, to rinse out any residual coffee particles.
MACHINE CLEANING
After regular use, residual grinds and oil build up in the machine can affect coffee extraction. We recommend performing a cleaning cycle every 2-3 months using the cleaning tablet provided.
To perform a cleaning cycle:
DESCALING
Even if you are correctly using the water filter provided, we recommend you to descale when you see scale build-up in the water tank. Visit Sage® webpage to purchase "the Descaler".
AUTO OFF MODE
The machine automatically switches to AUTO OFF mode after 20 minutes.
CLEANING THE STEAM WAND
CLEANING FILTER BASKETS
Should the fine holes in the filters become blocked follow the steps below:
CLEANING THE OUTER HOUSING / CUP WARMING PLATE
The outer housing and cup warming plate can be cleaned with a soft, damp cloth. Then polish with a soft, dry cloth.
Do not use abrasive cleansers, pads or cloths which can scratch the surface.
CLEANING THE DRIP TRAY
The drip tray should be removed, emptied and cleaned at regular intervals.
Wash the drip tray with warm soapy water, using a non-abrasive washing liquid, rinse and dry thoroughly. The drip tray base and cover are dishwasher safe.
CLEANING THE STORAGE TRAY
The storage tray can be removed after the drip tray is removed then cleaned with a soft, damp cloth (do not use abrasive cleansers, pads or cloths which can scratch the surface).
STORING YOUR MACHINE
Before storing, press the POWER button to off, turn the Control Dial to 'Standby' and unplug.
Insert all accessories into position or into the storage tray.
Store upright. Do not place anything on top.
Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during decalcifying.
PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
Coffee does not run through | Machine is not turned On | Ensure the machine is plugged in, switched On at the power outlet and the POWER button is pressed. |
Water tank is empty | Fill the water tank. | |
The Control Dial not in 'Espresso' position | Turn the Control Dial to the 'Espresso' position. | |
Coffee grind is too fine | Ensure you use a suitable espresso grind. Refer to 'Extraction Guide'. | |
Too much coffee in the filter basket | Refer to 'Coffee Dose & Tamping', . | |
Coffee tamped too firmly | Refer to 'Coffee Dose & Tamping'. | |
The filter is blocked | Use a pin to clear the holes. Please refer to 'Cleaning Filter'. | |
Coffee runs out too quickly | The coffee grind is too coarse | Ensure you use a suitable espresso grind. Refer to 'Extraction Guide'. |
Not enough coffee in the filter | Refer to 'Coffee Dose & Tamping'. | |
Coffee not tamped firmly enough | Refer to 'Coffee Dose & Tamping'. | |
Coffee is too cold | Cups not preheated | Preheat cups. |
When the base of the jug becomes too hot to touch this is when milk is heated at the correct temperature. Refer to 'Texturing Milk'. | ||
No crema | Coffee is not tamped firmly enough | Refer to 'Coffee Dose & Tamping'. |
Coffee grind is too coarse | Ensure you use a suitable espresso grind. Refer to 'Extraction Guide'. | |
Ground coffee is not fresh | Change to freshly roasted beans. | |
Filter holes are blocked | Use the fine pin on the cleaning tool to clear the holes. Refer to 'Cleaning The Steam Wand'. | |
Machine is making pulsing / pumping sound while extracting coffee or steaming milk | The machine is carrying out the normal operation of the 15 bar Italian pump | No action required as this is the normal operation of the machine. |
Coffee runs out around the edge of the portafilter | Portafilter is not inserted into the group head properly | Insert portafilter into the group head and align with 'LOCK' on the group head collar, until resistance is felt. |
There are coffee grounds around the filter basket rim | Clean any excess ground coffee from the rim of the filter basket to ensure a proper fit into the group head. | |
Too much ground coffee in the filter basket | Refer to 'Coffee Dose & Tamping'. | |
Ground coffee has been tamped too firmly | Refer to 'Coffee Dose & Tamping'. | |
Incorrect filter for amount of ground coffee used | Ensure you use the 1 CUP filter for 1 cup of coffee and the 2 CUP filter for 2 cups of coffee. | |
Coffee drips from the portafilter spouts | The water tank is empty or low | Fill the water tank. |
Coffee grind is too fine | Ensure you use a suitable espresso grind. Refer to 'Extraction Guide'. | |
Too much coffee in basket | Refer to 'Coffee Dose & Tamping'. | |
Machine is blocked by mineral deposits | Decalcify the machine. Refer to 'Descaling'. | |
Machine is making a loud and continuous pumping noise | Water tank is empty | Fill the water tank. |
Water tank is not securely in place | Push water tank down completely to lock into place. | |
No steam is generated | Machine is not turned on | Ensure the machine is plugged in, switched On at the power outlet and the POWER button is pressed. |
Water tank is empty | Fill the water tank. | |
Control Dial not in 'Steam' position | Turn the Control Dial to the 'Steam' position. Use the 'SELECT' button to toggle to 'Steam'. Ensure the 'Steam' LED is illuminated for steam and the 'Hot Water' LED is illuminated for hot water. | |
Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. Refer to 'Cleaning the Steam Wand'. | |
No hot water | Empty tank | Fill the water tank. |
Milk is not smooth after texturing | Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. Refer to 'Cleaning the Steam Wand'. |
Not enough steam | Steam wand may be blocked. Refer to 'Cleaning the Steam Wand'. | |
Milk is not cold enough | Use cold fresh milk, refer to 'Texturing Milk', . | |
Machine is not working | The safety thermal cut out may have activated due to the pump overheating. Turn the machine off and allow to cool for about 30-60 minutes. |
At Sage® we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.
READ ALL INSTRUCTIONS BEFORE USE AND SAVE
FOR FUTURE REFERENCE
SPECIFIC INSTRUCTIONS
FOR WATER FILTER
To protect against electric shock, do not immerse the power cord, power plug or appliance in water or any other liquid.
FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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