Dell PowerVault NX3500 Administrator's Manual page 181

Workaround
If the backup application cannot connect to a NAS appliance:
If the backup appliance can connect to a NAS appliance but
cannot log in, use backup_user as the user name for the NDMP
client, while setting up the NDMP backup/restore in your backup
application. The default password for NDMP client is Stor@ge!
To change the password:
If backup application can log into the NAS appliance, but if no
volumes are available for backup, verify that the NAS appliance has
NAS volumes created on it.
Log in to the NAS Manager or open a remote terminal to the
1
appliance.
On the NAS Manager, go to Data ProtectionNDMPNDMP
2
Configuration page. In NAS CLI, go to Data
ProtectionNDMPConfiguration menu.
Verify that NDMP is enabled. If NDMP is enabled, go to step 5.
3
– On the NAS Manager, the Enabled check box should be
checked.
– In the NAS CLI, type
Enabled.
If NDMP is not enabled, enable it. For more information, see
4
"Backing Up and Restoring Data" on page 100.
Verify that backup application IP address is configured in NDMP .
5
– On the NAS Manager, the DMA server list should include the
IP address of the backup application.
– In the NAS CLI, type
list includes the IP address of the DMA application trying to
access the NAS appliance.
Log in to the NAS Manager or open remote terminal to the
1
appliance
In the NAS Manager, go to Data ProtectionNDMPNDMP
2
Configuration page. In NAS CLI, go to Data
ProtectionNDMPConfiguration menu.
In the NAS Manager, click Change Password. In the NAS CLI,
3
run the
set -Password "pwd"
and ensure that State is set to
view
and ensure that the DMA Servers
view
command.
Troubleshooting
181