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I N T E G R A T E W I T H O T H E R V E N D O R S ' P R O D U C T S
My Instant Communicator allows for further customiza-
tion through integration with other vendors' desktops.
Microsoft desktop integration:
• Telephony, messaging and one number services can be
provided within Microsoft Outlook messaging software.
• Audio conferencing and telephony services can be
provided within Microsoft Office
IBM desktop integration:
• Telephony, messaging and one number services can
be provided within IBM Lotus Notes.
• One number services and audio conferencing and
telephony services can be provided within IBM
Sametime software.
D E L I V E R T H E R I G H T T O O L S
T O T H E R I G H T E M P L O Y E E S
To help you meet the needs of the various groups within
your workforce, My Instant Communicator allows you to
select individual capabilities based on the communication
requirements of five key user profiles.
Figure 5. User profiles in action
Mr. Carlson
Executive
✔ ✔
✔
✔
✔
6
|
Alcatel-Lucent OmniTouch 8600 My Instant Communicator
®
Communicator.
✔ ✔
✔
✔
✔
User profiles address each role's requirements for
telephony services, mobility, collaboration, unified
communications, and devices, and help you tailor a
communications package for each profile. In this way,
you can match your employees' evolving needs with the
communication capabilities that will provide increased
efficiency and productivity.
As a result, you can easily adjust your communications
solutions to fit the needs of an entire user category,
rather than attempting to select product and features on
a department or individual employee basis. For example,
in Figure 5, Mr. Carlson uses the devices and applications
in the communications package assigned to executives
while Mrs. Vega benefits from the office worker package.
They both have the flexibility and the communications
capabilities they need. In this case, when Mr. Carlson calls
Mrs. Vega from his softphone, she accepts the call on her
wireless DECT phone.
✔
✔
✔
Mrs. Vega
Office Worker
✗
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