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W O R K S M A R T E R , W O R K F A S T E R
My Instant Communicator allows users to leverage the
power of unified communications through five main
communications functions:
• Messaging services, such as voice mail, fax and e-mail
accessible through a Microsoft
software or IBM
Lotus Notes
®
• Telephony services, available through a user's preferred
collaboration software, such as IBM Sametime
• One number services, through call routing and call
screening interfaces
• Collaboration services, such as IM and peer-to-peer
video, through a voice over IP (VoIP) channel and
point-to-point video communication
• Presence services, through telephony and IM presence
information
By unifying these services and providing access to them
through a single user interface on any device, My Instant
Communicator allows end users to work smarter and
faster. That's because it enables end users to:
• Easily manage incoming and outgoing communications
(for example, voice calls, instant messages, conference
calls, video calls).
• Easily access new events and notifications (for example,
new voice mail, missed calls, new fax)
Figure 3. My Instant Communicator "toast" desktop alert windows
Incoming voice call
A person joins the conference
4
|
Alcatel-Lucent OmniTouch 8600 My Instant Communicator
®
Outlook
®
messaging
mailbox
®
®
software
New instant message
• Quickly route incoming calls to advanced communi-
cation applications for enhanced features and controls
(for example, web softphone, routing assistant,
collaboration services, call logging)
• Quickly set preferred phone, presence status, and options
Y O U ' V E G O T T O A S T !
With My Instant Communicator, enterprise end users can
manage incoming and outgoing communications through
an intuitive user interface that is common to all devices,
including Alcatel-Lucent IP Touch™ phones, PCs and
Pocket PCs powered by Windows Mobile
As shown in Figure 3, incoming calls are managed through
non-intrusive "toast" desktop alert windows that let end
users see a caller's identity. The "toast" window allows
end users to respond to incoming communications with
multiple media.
For example:
• An incoming voice call can be immediately diverted
to a business phone (wireline or mobile), a personal
phone, IM, e-mail or to voice mail.
• E-mail, faxes and voice mail can be accessed through
e-mail clients.
For advanced voice communications, end users can also
take advantage of softphone capabilities.
A scheduled conference is starting
®
software.
A contact signs in
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