Konica Minolta bizhub 20 User Manual page 127

Examples of poor print
quality
F G H
A B C D E
h i j k
a b c d e f g
A B C D
a b c d e
0 1 2 3 4
Page skewed
Ghost
B DEFGH
abc efghijk
A C D
b c d e
1 3 4
Wrinkles or creases
118
Recommendation
 Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
 Set the paper guides correctly. (See Loading paper in the standard
paper tray on page 8.)
 If you are using the MP tray, see Loading paper in the multi-purpose
tray (MP tray) on page 9.
The paper tray may be too full.

 Check the paper type and quality. (See Acceptable paper and other
print media on page 12.)
 Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media on page 12.)
 Make sure that you choose the correct media type in the printer driver
'
or in the machine s Paper Type menu setting. (See Acceptable paper
and other print media on page 12 and Basic tab in the Software
User's Guide on the CD/DVD-ROM.)
 The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 145.)
The fuser unit may be contaminated. Call your KONICA MINOLTA

dealer for service.
Check the paper type and quality. (See Acceptable paper and other

print media on page 12.)
 Make sure that paper is loaded correctly. (See Loading paper in the
standard paper tray on page 8.)
 Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.