Wacom CINTIQ 17SX Installation Manual And User's Manual
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Wacom CINTIQ 17SX Installation Manual And User's Manual

Wacom CINTIQ 17SX Installation Manual And User's Manual

Interactive pen display
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DTU-710
Interactive Pen Display
Installation Guide & User's Manual

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  • Page 1 DTU-710 Interactive Pen Display Installation Guide & User’s Manual...
  • Page 2 Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

  • Page 3: Introduction And Overview

    ® The basic components of the DTU-710 include a Wacom pen tablet internally mounted behind a 17.0" diagonal TFT color LCD monitor, and a cordless, battery-free Wacom pen. This combined manual for Windows and Macintosh users describes how to install the DTU-710 hardware and software.

  • Page 4: Precautions On Use And Handling

    Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product. PHYSICAL LOCATION...

  • Page 5: Handling

    There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking ARNING from it;...

  • Page 6: Table Of Contents

    CONTENTS Introduction and Overview........1 Precautions on Use and Handling.

  • Page 7: Unpacking The Dtu-710

    USB Cable (STJ-A236) Pen Stand (PST-A026-08) Installation Guide & User’s Manual (This manual.) Wacom Pen Tablet Driver CD DVI to VGA Cable (STJ-A207) (Contains the driver software.) DVI to DVI Cable (STJ-A206) Notes: Images are not shown to scale. Some package configurations may include additional CDs containing application software.

  • Page 8: Interactive Pen Display Components

    INTERACTIVE PEN DISPLAY COMPONENTS The LCD monitor and tablet sensor function as an integrated input and output device. The LCD monitor supports resolutions up to 1280 x 1024 pixels at 16.2 million colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information. FRONT VIEW Status LED Power LED...

  • Page 9: Rear View

    REAR VIEW Stand Adjustment Lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Digital/Analog (DVI/VGA) Switch Use this switch to correctly set the DTU-710 for the video connection you will be using. Connector Panel Cover To remove the cover, slide it to the right.

  • Page 10: Pen Components

    As you work with the DTU-710, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Hold the Wacom pen like you would a pencil. Make sure the side switch is in a convenient location where you can press it with your thumb or forefinger, but not...

  • Page 11: Installation

    INSTALLATION SYSTEM REQUIREMENTS Before installing the DTU-710, make sure your computer meets the following system requirements: • PC. Windows XP, 2000, Me, or 98SE. DVI or VGA video connector, available USB port, and CD-ROM drive. • Macintosh. OS X, v10.2.6 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive.

  • Page 12: Step 1: Lcd Monitor Installation

    STEP 1: LCD MONITOR INSTALLATION In the first stage of the installation process, the DTU-710 is installed as a monitor on your system. As you work through the first stage of the installation process, please refer to the LCD Monitor Cabling Diagram on the following page when making cable connections.

  • Page 13: Lcd Monitor Cabling Diagram

    LCD MONITOR CABLING DIAGRAM DTU-710, Rear View – C – Analog – A – Digital (DVI/VGA) Switch IGITAL NALOG – B – DVI to DVI Cable Or... DVI to VGA Cable Video card DVI Connector DVI or VGA Do not attach the USB data cable until instructed to do so.
  • Page 14 When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, Wacom recommends using a screen saver or other power management feature. INSTALLATION...

  • Page 15: Step 2: Pen Tablet Installation

    STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION • Plug the square end of the USB cable into the DTU-710 port labeled USB. Plug the other end into an available USB port on your computer or on a USB hub attached to your computer. See – E – in the connection diagram below.

  • Page 16: Software Installation

    Temporarily disable any virus protection programs. • Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. The software installer menu should automatically display. If you are running Macintosh OS X or the menu does not display, double-click on the I icon located on the CD.

  • Page 17: Working With The Dtu-710

    • Alternate between different modes of use. Note: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain competent medical advice to determine the most appropriate treatment for your specific situation.

  • Page 18: Using The Pen

    Important: Use only the pen that came with your DTU-710, or a Wacom pen that was specifically designed for an interactive pen display or Tablet PC. Other pens could damage the display screen.

  • Page 19: Customizing

    CUSTOMIZING After you master the basics of using your pen on the DTU-710 Interactive Pen Display, you may want to customize the way the pen works. The Tablet control panel makes it easy to customize the DTU-710 and pen. OPENING THE CONTROL PANEL To open the control panel, use the DTU-710 pen on the pen display tablet: Windows.

  • Page 20: Control Panel Overview

    CONTROL PANEL OVERVIEW Open the Tablet control panel to begin customizing your product. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately, but you can always click D to return to the factory settings. EFAULT Additionally, your keyboard tab and arrow keys can be used to navigate the control panel.
  • Page 21 CALIBRATING THE DTU-710 You will need to calibrate the pen display tablet in order to align the screen cursor position with the position of the pen on the display screen. This is required to adjust for parallax caused by the display screen cover glass.

  • Page 22: Control Panel Settings

    CONTROL PANEL SETTINGS ADJUSTING DOUBLE-CLICK Double-clicking with the pen tip can be made easier by expanding the tap area that accepts a double- click (the double-click distance), or by using the pen’s side switch (when equipped) to automatically double-click when pressed. A large double-click distance may cause a delay at the beginning of your brushstrokes in some drawing applications.
  • Page 23 ..Enables you to simulate keystrokes. Selecting this option displays the D EYSTROKE EFINE dialog box where you can enter a keystroke or keystroke sequence to play back at the press EYSTROKE of a button. You can manually enter a keystroke or keystroke combination in the K entry box.
  • Page 24 ..Toggles between the pen tracking mode (pen mode) and your computer’s mouse OGGLE settings. The tracking mode you select determines the relationship between pen movement and cursor movement. By default the entire active area of the pen tablet maps to the entire display screen. If more than one monitor is in use and you are in mirror mode, the tablet will map to the entire space on each monitor and the screen cursor will be displayed on each monitor simultaneously.

  • Page 25: Adjusting The Lcd Monitor

    ADJUSTING THE LCD MONITOR FACTORY PRESETS, MULTI-SYNC, AND USER SETTINGS Factory Presets: To display images with the best quality (based on the incoming signal), the DTU-710 comes with a number of factory default standard display modes. Refer to page 42 for input signal specifications.
  • Page 26 When you open the On Screen Display, the following menu option icons are displayed: . Select to . Select to ONTRAST RIGHTNESS increase or decrease increase or decrease image contrast. image brightness. . (VGA only.) . (VGA only.) HASE ITCH Select to reduce or Select to reduce or eliminate horizontal...
  • Page 27 . Select to . Provides color ACKLIGHT OLOR increase or decrease temperature settings for the backlight brightness 9300˚, 6500˚, and 5000˚ level. Kelvin. displays the IRECT received signal as it is without any adjustment. When D IRECT selected and a VGA connection is used, the RIGHTNESS settings are...
  • Page 28 ADJUSTING PITCH AND PHASE (VGA ONLY) Some computers and video cards may not allow the multi-sync function to fully work when the DTU-710 is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below.

  • Page 29: Power Saving

    POWER SAVING The DTU-710 conforms to VESA guidelines. When using the DTU-710 with a VESA Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters. Power Saving Mode H-sync V-sync Video Power Consumption...

  • Page 30: Troubleshooting

    TROUBLESHOOTING Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen.

  • Page 31: Display Troubleshooting

    DISPLAY TROUBLESHOOTING If you encounter problems with the DTU-710 display, refer to the following table; your problem may be described here and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. GENERAL DISPLAY PROBLEMS No display.

  • Page 32: Vga Problems

    The image appears multiple • Do not extend the video cable. Do not use an input selector switch box. times on the display. When a still image is displayed • Use a screen saver or other power management feature. for a long period of time without refreshing the screen, an after- image remains for a short period of time.

  • Page 33: Troubleshooting Tables

    Your problem may be described here, and you can try the solution offered. Be sure you refer to the Read Me file for the latest information updates. For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the links to the FAQs.
  • Page 34 Continue with Calibrating the DTU-710 on page 19. The screen cursor moves Make sure the Wacom tablet driver has loaded properly by opening but it does not jump to the the Tablet control panel. If the driver did not load you will see an error pen tip location when the message.
  • Page 35 P folder and delete the REFERENCES file. Log out, then log back in. WACOM TABLETPREFERENCES When the tablet driver loads it will create a new preferences file with the factory defaults. For multiple users, delete all tablet preferences by first opening the main A folder.
  • Page 36 WINDOWS-SPECIFIC PROBLEMS Windows 98SE or Me: On a multiple monitor system, the pen display tablet is mapped to the When working with multiple virtual desktop (a rectangular area covering all monitors). monitors, the screen cursor If your video display areas do not form a rectangle because they are positioning is incorrect after different sizes or they are not evenly aligned, the screen cursor moving into the unmapped...
  • Page 37 R from the F tab. If this does EPAIR ERMISSIONS IRST not help, contact Wacom for Technical Support. See Technical Support Options on page 37. The pen display tablet There may be a problem in the file. KEXT...
  • Page 38 , and then enable YSTEM REFERENCES handwriting recognition. 4. Test the Inkwell function using your Wacom pen display tablet and pen. If this procedure does not resolve your problem with Inkwell, contact Apple Support for further assistance. Wacom is not the software manufacturer for Inkwell and we are limited in our abilities to support a third party software application.

  • Page 39: Technical Support Options

    If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

  • Page 40: Obtaining Driver Downloads

    OBTAINING DRIVER DOWNLOADS Wacom periodically updates the pen tablet software driver to maintain compatibility with new products, and recommends that you regularly update the driver for best functionality. A new Wacom tablet software driver (when available) can be downloaded from the Internet.

  • Page 41: Appendices

    APPENDICES CARING FOR THE DTU-710 Keep the pen and the DTU-710 LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen.

  • Page 42: Using An Alternate Mount Or Stand

    USING AN ALTERNATE MOUNT OR STAND If you will be using the DTU-710 in an installation that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto a VESA conforming mount arm or stand.

  • Page 43: Uninstalling The Dtu-710

    UNINSTALLING THE DTU-710 Follow the appropriate procedure below to remove the Wacom tablet software and the DTU-710 from your system. Important: When you remove the Wacom tablet driver software from your system, any other Wacom tablet connected to your computer will no longer operate with full Wacom tablet functionality.

  • Page 44: Product Specifications

    Wacom quality standards are based on internationally accepted standards for LCD monitors. Wacom requires 99.999% of the pixels on each DTU-710 are required to function perfectly, and no pixel is allowed to be always white or always black. A small number of pixels (10 or less) are allowed to show a wrong color for some parts of the color spectrum.

  • Page 45: Pen Tablet

    To purchase parts and accessories, refer to the product Read Me file and see who to call for your region. You can also do the following: To purchase parts and accessories in the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s web site at http://www.wacomdirect.com (USA only).

  • Page 46: Radio And Television Interference

    The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly – that is, in strict accordance with Wacom instructions – it may cause interference with radio and television reception.
  • Page 47 • EN 60950: 2000 (safety) Based on the results of these tests, Wacom declares that the above mentioned device conforms to the European Council Directives 89/336/EEC and 73/23/EEC, and their amendment Directive 93/68/EEC and indicates this conformity by the CE-sign on each device.

  • Page 48: Warranty

    (2) years, from the date of original retail purchase, as evidenced by a copy of the receipt or a registration card that has been returned to Wacom within 30 days of purchase.
  • Page 49 Software, within the Warranty Period you should contact your local dealer or distributor. In all other respects the terms of the warranty as set forth above apply to such sales. Should you have any questions about this Agreement, or if you desire to contact Wacom for any reason, please contact in writing: In North and South America contact: In Asia and Asia Pacific contact:...

  • Page 50: Warranty (Europe, Africa And Middle East)

    Warranty Period. WACOM shall have no responsibility to repair or replace the product if (a), in the opinion of WACOM, the failure of the product has resulted from accident, abuse, misuse, negligence, misapplication, or unauthorized modification or repair, or (b) the product has been handled or stored other than in accordance with WACOM's storage instructions, or (c) the failure is due to normal wear and tear, or (d) you fail to fulfill your obligations as described above.
  • Page 51 Wacom Technology Corporation 1311 SE Cardinal Court Vancouver, WA 98683 U.S.A. Telephone General: +1.360.896.9833 Fax: +1.360.896.9724 WACOM Europe GmbH Europark Fichtenhain A9 47807 Krefeld Germany Telephone General: +49.(0)2151.3614.0 Fax: +49.(0)2151.3614.111 WACOM Co., Ltd. 2-510-1 Toyonodai Otone-Machi, Kitasaitama-Gun Saitama, 349-1148 Japan Telephone General: +81.(0)480.78.1213...
  • Page 52 DTU-710 Interactive Pen Display Installation Guide & User’s Manual WACOM Co., Ltd. Watch for the Penabled logo to ensure you are getting the natural feel and superior performance of Wacom’s patented cordless and battery-free pen technology. UE-0292...

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