Wacom CINTIQ 15X Installation Manual And User's Manual
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Wacom CINTIQ 15X Installation Manual And User's Manual

Wacom CINTIQ 15X Installation Manual And User's Manual

Interactive pen display
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Interactive Pen Display
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Summary of Contents for Wacom CINTIQ 15X

  • Page 1 Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL...
  • Page 2 Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
  • Page 3 Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL...

  • Page 4: Introduction And Overview

    You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help, located under the Help menu in the Wacom Tablet Control Panel. See Learning More About Cintiq on page 27.

  • Page 5: Precautions On Use And Handling

    Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
  • Page 6 High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. WARNING If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it;...
  • Page 7 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.
  • Page 8 EN 61000-3-2 (limits for harmonic current emissions) EN 61000-3-3 (limitation of voltage fluctuations and flicker) The Wacom power supplies have been tested by their manufacturers and found to comply to the following harmonized European Norms: EN 55022, EN 50082-1, EN 61000-3-2, or EN 61000-3-3 (electromagnetic emissions)

  • Page 9: Table Of Contents

    Table of Contents CHECKING PACKED COMPONENTS INTERACTIVE PEN DISPLAY COMPONENTS Front View Rear View INSTALLATION System Requirements Step 1: LCD Display Installation Step 2: Tablet Installation USING THE GRIP PEN Working with the Grip Pen (UP-911E) Using a Pen WORKING WITH CINTIQ CUSTOMIZING CINTIQ Customizing the Grip Pen Adjusting the LCD Display...

  • Page 11: Checking Packed Components

    Grip Pen and Pen Stand UP-911E-01A and PST-A026-04) USB Cable (STJ-A205) Installation Guide Serial Cable, RS-232C (STJ-A204) and User’s Manual (This manual.) Wacom Tablet CD (Contains the driver software.) *1, 2 DVI-to-VGA Cable (STJ-A207) *1, 2 DVI-to-DVI Cable (STJ-A206) Notes: Images are not shown to scale.

  • Page 12: Interactive Pen Display Components

    Interactive Pen Display Components F R O N T V I E W The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions up to 1024 x 768 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information.

  • Page 13: Rear View

    R E A R V I E W Stand Adjustment Lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Digital/Analog (DVI/VGA) Switch Use this switch to correctly set Cintiq for the video connection you will be using. Connector Panel Cover To remove the cover, slide it to the right.

  • Page 14: Installation

    USB or serial port, and CD-ROM drive. (Windows 95 and NT 4.0 (SP-3) do not support USB.) SGI and Sun workstations. Additional purchase of Wacom UNIX kit. IRIX 6.5 or later for SGI. Solaris 2.6 or later for Sun. VGA or DVI video connector, available serial port, and CD-ROM drive.
  • Page 15 S T E P 1 : L C D D I S P L A Y I N S T A L L A T I O N Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output.
  • Page 16 LCD Display Cabling Diagram Cintiq, rear view DC Input Analog Digital Digital/Analog (DVI/VGA) switch DVI to DVI cable Or... VGA to DVI cable DVI-I connector Video card DVI or VGA Do not attach the USB or serial data cable until instructed to do so.
  • Page 17 When a still image is displayed for a long period of time without refreshing the screen, an after-image may remain for a short period of time. To prevent this, Wacom recommends using a screen saver or other power management feature.
  • Page 18 See F in the connection diagram on page 17. For UNIX workstations, you may need to use an appropriate adaptor from the Wacom UNIX kit to connect the serial cable. Important: Make sure you select the correct cable and that you plug it into the correct port. If the connection is difficult to make, do not force the plug into the connector.
  • Page 19 To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connec- tion, if available. Rear panel of your computer CAUTION Do not use any cable that did not come with Cintiq; use of an improper cable may damage the unit.
  • Page 20 Disable any virus protection programs and close all open applications before installing the software. Insert the Wacom Tablet CD into your computer’s CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display (or if you are running OS X), double-click on the Install icon located on the CD.
  • Page 21 Note that the files may be located on your hard disk in the c:\windows\options\cabs folder. Insert the Wacom Tablet CD into the CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display, double-click on the Install icon (located on the CD).
  • Page 22 Plug and Play Installation. If the New Hardware Wizard displays, follow the prompts selecting the default options. When prompted for the driver files, insert the Wacom Tablet CD into your computer’s CD-ROM drive. If you are asked for the location of the driver files, select the CD-ROM drive option.
  • Page 23 Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software.

  • Page 24: Using The Grip Pen

    When pressure is applied to the pen tip, the tip switch is turned on and the pen simulates a mouse button click. The tip click pressure can be adjusted in the Wacom Tablet Control Panel. Please refer to the online Help for details.

  • Page 25: Using A Pen

    U S I N G A P E N Pointing and Selecting Move the Grip Pen above the Cintiq display screen to position the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection.

  • Page 26: Working With Cintiq

    Working with Cintiq As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Because the Cintiq drawing surface will be a little higher than your desk, consider adjusting the height of you desk or chair to assure comfortable use of the device.

  • Page 27: Customizing Cintiq

    C U S T O M I Z I N G T H E G R I P P E N The Basics The Wacom Tablet Control Panel makes it easy to customize Cintiq and the Grip Pen. Be sure to see the online Help for detailed information on working with the Wacom Tablet Control Panel and customizing Cintiq.
  • Page 28 Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay. After setting Cintiq in its working position, follow the procedure below to calibrate the tablet and pen. In the Wacom Tablet Control Panel, select the Calibration tab.
  • Page 29 Sun workstations: To view Help, at the command prompt enter </usr/sbin/wacomcpl&> In the Wacom Tablet Control Panel, click on the Help... button. To read the Help before installing Cintiq, first insert the Wacom Tablet CD into your computer’s CD-ROM drive.

  • Page 30: Adjusting The Lcd Display

    A D J U S T I N G T H E L C D D I S P L A Y Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes.
  • Page 31 The basic process for working with the OSD is as follows: Press the Menu button to open the OSD main menu. Use the + or – buttons to select an option. When the option you want to adjust is highlighted, press the Enter button.
  • Page 32 Horizontal Center Vertical Center (VGA only) Select to (VGA only) Select to move the screen move the screen image image left or right. up or down. To automatically To automatically adjust, use the Reset adjust, use the Reset option. option. Menu Position Reset Provides two Select to move the...
  • Page 33 If some portion of text appears blurred, adjust pitch and phase by following the procedure below. For crisp images, set the Cintiq resolution of you video card to 1024 x 768. In the Wacom Tablet Control Panel, select the Calibration tab.
  • Page 34 Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters. Power Saving H-sync V-sync Video...

  • Page 35: Caring For Cintiq

    Caring for Cintiq Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq and the Grip Pen in a clean, dry place and avoid extremes in temperature.

  • Page 36: Troubleshooting

    Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information.

  • Page 37: Display Troubleshooting

    D I S P L A Y T R O U B L E S H O O T I N G If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications.
  • Page 38 General Problems (cont.) Solutions The image appears multiple times Do not extend the video cable. Do not use an input selector on the display. switch box. When a still image is displayed for Use a screen saver or other power management feature. a long period of time without re- freshing the screen, an after-image remains for a short period of time.

  • Page 39: Obtaining Technical Support

    If you cannot find the answer in this guide or in the online Help, you may find updated informa- tion about your problem in the appropriate Read Me file for your platform (located on the Wacom Tablet CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site.
  • Page 40 Support Staff If you think your Cintiq Interactive Pen Display is not working properly, contact the Wacom support staff in your area. USA, Canada, Central and South America Contact your local distributor, or: Worldwide Web: http://www.wacom.com/productsupport 24-hour Technical Support information: FAQs—Frequently Asked Questions...
  • Page 41 Technical Support. (English) To purchase parts and accessories, call toll-free: 1-888-884-1870 (USA and Canada only) or visit Wacom’s web site at http://www.wacom.com/wacomdirect/ (USA only). Outside of the USA and Canada, please contact your local dealer or distributor, or contact Technical Support.

  • Page 42: Appendices

    Appendices D U O S W I T C H R E M O V A L A N D I N S T A L L A T I O N Some users prefer to remove the DuoSwitch when working with the Grip Pen. For example, you may want to remove the switch in order to focus on a drawing and eliminate any accidental clicks that would occur if you unintentionally pressed on the switch.
  • Page 43 To Install the DuoSwitch: 1. Remove the pen tip cone by turning it counterclockwise. Then pull the grip forward over the pen tip. 2. Install the original grip (the one with the DuoSwitch access slot) by aligning the pen case rails with the grooves inside the grip and pushing the grip over the pen tip.

  • Page 44: Using An Alternate Mount Or Stand

    U S I N G A N A L T E R N A T E M O U N T O R S T A N D If you will be using Cintiq in an installa- tion that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto a VESA con-...

  • Page 45: Specifications

    Wacom quality standards are based on internationally accepted standards for LCD displays. Wacom requires 99.999% of the 786,432 pixels on each Cintiq to function perfectly, and does not allow any pixel to be always white or always black.

  • Page 46: Power Supply

    Tablet Reading technology: Electromagnetic give and receive method Active area: 304.1 x 228.1 mm (11.98 x 8.99 in) Resolution: 20 lpmm (0.05 mm) (508 lpi (0.002 in)), max Accuracy: 0.5 mm ( 0.02 in), average Maximum reading height: 5 mm (0.2 in) Maximum report rate: 185 points/sec., max (RS-232C) 93 points/sec., max (USB)
  • Page 47 (ii) any loss or damage to the product resulting from such transporta- tion. WACOM shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with WACOM’s storage instructions.
  • Page 48 QUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. In the event that any of the above limitations are held unenforceable, WACOM’s liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.
  • Page 49 INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. UE-0248 (A) 0X1075229 (A)

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