Wacom Cintiq 18SX Installation Manual
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Wacom Cintiq 18SX Installation Manual

Wacom Cintiq 18SX Installation Manual

Interactive pen display
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INTERACTIVE PEN DISPLAY
INSTALLATION GUIDE
AND USER'S MANUAL

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Summary of Contents for Wacom Cintiq 18SX

  • Page 1 INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL...
  • Page 2 Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual.
  • Page 3 INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL...

  • Page 4: Introduction And Overview

    This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Com- ® puter (PC), Macintosh include a Wacom tablet internally mounted behind an 18.1” diagonal TFT color LCD display, and Wacom’s Grip Pen. Your Cintiq Interactive Pen Display offers a number of significant advantages over a standard...
  • Page 5 You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help, located under the Help menu in the Wacom Tablet Control Panel. See Learning More About Cintiq on page 37.

  • Page 6: Precautions On Use And Handling

    Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
  • Page 7 WARNING Do not disassemble the Cintiq stand. Improper disassembly could result in physical injury or damage to the stand. In this case, Wacom shall have no responsibility to repair or replace the product. WARNING Prevent children from swallowing the pen tip or side switch.
  • Page 8 CAUTION Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling. CAUTION Do not store the Interactive Pen Display unit on a flat surface that would exces- sively bend or crimp the cable;...
  • Page 9 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.
  • Page 10 R A D I O A N D T E L E V I S I O N I N T E R F E R E N C E The Cintiq 18SX Interactive Pen Display has been tested and found to comply to the following...

  • Page 11: Table Of Contents

    Table of Contents UNPACKING CINTIQ Package Contents Unpacking the Cintiq Stand Unpacking and Mounting the Interactive Pen Display Interactive Pen Display Components INSTALLATION System Requirements Step 1: LCD Display Installation Step 2: Tablet Installation USING CINTIQ Adjusting the Cintiq Stand USING THE GRIP PEN Working with the Grip Pen (UP-911E) Using a Pen...
  • Page 12 APPENDICES DuoSwitch Removal and Installation Optional Display Configurations Specifications Warranty...

  • Page 14: Unpacking Cintiq

    P A C K A G E C O N T E N T S The Cintiq 18SX Interactive Pen Display and the Cintiq stand are each packed separately. You will find the other product components packed together in the accessories box. To avoid damaging your product, please review the instructions on the following pages before unpacking Cintiq or the stand.

  • Page 15: Unpacking The Cintiq Stand

    U N P A C K I N G T H E C I N T I Q S T A N D When unpacking Cintiq, first unpack the modular display stand. Place the stand on your desktop or work surface, making sure the stand is stable and will not tip or fall when the Interactive Pen Display is mounted on it.

  • Page 16: Unpacking And Mounting The Interactive Pen Display

    U N P A C K I N G A N D M O U N T I N G T H E I N T E R A C T I V E P E N D I S P L A Y When unpacking the Cintiq 18SX Interactive Pen Display, place the display unit face down on a flat, soft surface (such as on a cloth spread across a desktop) and remove any packing materials that may protect the display unit cabling.
  • Page 17 When operating the incline adjustment levers, Cintiq must be mounted on the stand with the WARNING stand feet resting on a stable, flat surface. The stand is spring-loaded and can snap back quickly, causing injury or damage if not operated properly. When moving Cintiq to a different location, use the lock brackets to fix Cintiq to the stand WARNING (see page 53 for details), or otherwise make sure that the stand does not separate from the...

  • Page 18: Interactive Pen Display Components

    I N T E R A C T I V E P E N D I S P L A Y C O M P O N E N T S Front View Once the Cintiq Interactive Pen Display is safely mounted on the Cintiq stand, take some time to familiarize yourself with its features and components.

  • Page 19: Rear View

    Rear View Digital/Analog (DVI/VGA) Switch Use this switch to correctly set Cintiq for the video connection you will be using. On Screen Display (OSD) Controls These controls enable you to adjust a variety of display settings. See Adjusting the LCD Display on page 38 for more information.

  • Page 20: Installation

    PC. Windows 98, Me, 2000, or XP. DVI or VGA video connector, available USB or serial port, and CD-ROM drive. SGI and Sun workstations. Additional purchase of Wacom UNIX kit. IRIX 6.5 or later for SGI. Solaris 2.6 or later for Sun. DVI or VGA video connector, available serial port, and CD-ROM drive.
  • Page 21 S T E P 1 : L C D D I S P L A Y I N S T A L L A T I O N Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output.
  • Page 22 LCD Display Cabling Diagram Cintiq, rear view Analog Digital Power Supply CAUTION Make sure that you correctly set the Cintiq Digital/Analog (DVI/VGA) switch for the video card you are using. Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on –...
  • Page 23 When a still image is displayed for a long period of time without refreshing the screen, an after-image may remain for a short period of time. To prevent this, Wacom recommends using a screen saver or other power management feature.
  • Page 24 When installing the tablet portion of Cintiq, refer to the Tablet Cabling Diagram on the following page. First, shut down and power off your computer and Cintiq. If a USB port is available, Wacom recommends installing Cintiq as a USB device.
  • Page 25 Or... To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connection, if available. Rear panel of your computer CAUTION Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on —this can damage the LCD...
  • Page 26 To activate this color profile for use with Cintiq, you may need to select the Cintiq 18SX profile in the system’s ColorSync control panel. For more details, refer to the color management information in your operating system and application documentation.
  • Page 27 Note that the files may be located on your hard disk in the c:\windows\options\cabs folder. Insert the Wacom Tablet CD into the CD-ROM drive. The Cintiq menu should automatically display. If the menu does not display, double-click on the Install icon (located on the CD).
  • Page 28 Plug and Play Installation. If the New Hardware Wizard displays, follow the prompts selecting the default options. When prompted for the driver files, insert the Wacom Tablet CD into your computer’s CD-ROM drive. If you are asked for the location of the driver files, select the CD-ROM drive option.
  • Page 29 Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software.

  • Page 30: Using Cintiq

    Using Cintiq A D J U S T I N G T H E C I N T I Q S T A N D The stand allows Cintiq’s incline to be adjusted to any angle between 13 and 70 degrees. You can also rotate Cintiq from landscape to portrait orientation, or to any angle between +180 and -180 degrees.
  • Page 31 Removing Cintiq from the Display Stand To remove Cintiq from the display stand: If the lock brackets are attached, remove them from the back of Cintiq. Position the display to landscape orientation before removing Cintiq from the display stand. The stand will not release unless Cintiq is in landscape orientation. Next, raise the stand incline to the highest position.

  • Page 32: Using The Grip Pen

    When pressure is applied to the pen tip, the tip switch is turned on and the pen simulates a mouse button click. The tip click pressure can be adjusted in the Wacom Tablet Control Panel. Please refer to the online Help for details.

  • Page 33: Using A Pen

    U S I N G A P E N Pointing and Selecting Move the Grip Pen above the Cintiq display screen to position the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection.

  • Page 34: Working With Cintiq

    Working with Cintiq The Cintiq 18SX Interactive Pen Display and stand were designed to provide you with the widest possible range of flexibility and ergonomic work approach. The design allows for fast, easy transitions between three basic modes of use, enabling you to quickly adjust Cintiq to a different position whenever the need arises.

  • Page 35: Lap Mode

    L A P M O D E When working in lap mode, you can freely position Cintiq without the use of the stand. If you are not familiar with how to remove Cintiq from the display stand, refer to page 29 for details.
  • Page 36 To minimize fatigue, organize your work area so you can work comfortably. Position Cintiq, the Grip Pen, and your keyboard so they are easily accessible without unnecessary reaching. The Interactive Pen Display should be positioned so you can view it comfortably with a minimum of eyestrain.

  • Page 37: Customizing Cintiq

    C U S T O M I Z I N G T H E G R I P P E N The Basics The Wacom Tablet Control Panel makes it easy to customize Cintiq and the Grip Pen. Be sure to see the online Help for detailed information on working with the Wacom Tablet Control Panel and customizing Cintiq.
  • Page 38 Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay. After setting Cintiq in its working position, follow the procedure below to calibrate the tablet and pen. In the Wacom Tablet Control Panel, select the Calibra- tion tab.
  • Page 39 Sun workstations: To view Help, at the command prompt enter </usr/sbin/wacomcpl&> In the Wacom Tablet Control Panel, click on the Help... button. To read the Help before installing Cintiq, first insert the Wacom Tablet CD into your computer’s CD-ROM drive.

  • Page 40: Adjusting The Lcd Display

    A D J U S T I N G T H E L C D D I S P L A Y Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes.
  • Page 41 The basic process for working with the OSD is as follows: Press the Menu button to open the OSD main menu. Use the + or – buttons to select an option. When the option you want to adjust is highlighted, press the Enter button.
  • Page 42 Horizontal Center (VGA only) Select to move the screen image left or right. To automatically adjust, use the Reset option. Menu Position Select to move the OSD menu around the display screen. Color Provides settings for 9300 , 6500 , and 5000 Kelvin.
  • Page 43 Monitor menu. (The descrip- tion may vary depending on the platform you are working with. For example, on a Macintosh sys- tem the option is Cintiq 18SX.) Click on the Calibrate... button to display the calibration screen. Using the OSD controls, open the OSD Menu and select the Pitch icon.
  • Page 44 Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or video card, the dis- play will automatically comply with the power saving parameters below. Power Saving H-sync Mode...

  • Page 45: Caring For Cintiq

    Caring for Cintiq Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq, the Cintiq stand, and the Grip Pen in a clean, dry place and avoid extremes in temperature.

  • Page 46: Maintaining The Cintiq Stand

    M A I N T A I N I N G T H E C I N T I Q S T A N D If the stand’s felt ring or the rear foot pads become worn, you may want to replace them to prevent damage to the back of the Interactive Pen Display or to your work surface.

  • Page 47: Troubleshooting

    Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information.

  • Page 48: Display Troubleshooting

    D I S P L A Y T R O U B L E S H O O T I N G If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications.
  • Page 49 General Problems (cont.) The image appears multiple times on the display. When a still image is displayed for a long period of time without refreshing the screen, an after-image remains for a short period of time. The color white does not display as white.

  • Page 50: Obtaining Technical Support

    If you cannot find the answer in this guide or in the online Help, you may find updated informa- tion about your problem in the appropriate Read Me file for your platform (located on the Wacom Tablet CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site.
  • Page 51 Support Staff If you think your Cintiq 18SX Interactive Pen Display is not working properly, contact the Wacom support staff in your area. USA, Canada, Central and South America Contact your local distributor, or: Worldwide Web: http://www.wacom.com/productsupport Anonymous FTP Site: ftp.wacom.com/pub/drivers...
  • Page 52 To purchase parts and accessories, call toll-free: 1-888-884-1870 (USA and Canada only) or visit Wacom’s web site at http://www.wacom.com/wacomdirect/ (USA only). Outside of the USA and Canada, please contact your local dealer or distributor, or contact Technical Support. Software updates and information.
  • Page 53 Appendices D U O S W I T C H R E M O V A L A N D I N S T A L L A T I O N Some users prefer to remove the DuoSwitch when working with the Grip Pen. For example, you may want to remove the switch in order to focus on a drawing and eliminate any accidental clicks that would occur if you unintentionally pressed on the switch.
  • Page 54 To Install the DuoSwitch: 1. Remove the pen tip cone by turning it counterclockwise. Then pull the grip forward over the pen tip. 2. Install the original grip (the one with the DuoSwitch ac- cess slot) by aligning the pen case rails with the grooves in- side the grip and pushing the grip...
  • Page 55 O P T I O N A L D I S P L A Y C O N F I G U R A T I O N S Using the lock brackets, you can lock the Interactive Pen Display in either a landscape or portrait orientation when mounted on the Cintiq stand.
  • Page 56 Using an Alternate Mount or Stand If you plan to use Cintiq in an installation that requires the use of an alternate mounting plat- form, you can mount the Interactive Pen Dis- play onto a VESA conforming mount arm or stand.

  • Page 57: General Specifications

    S P E C I F I C A T I O N S General Specifications Physical dimensions (W x D x H ): Weight: Input voltage: Power consumption: Operating temperature and humidity: Storage temperature and humidity: LCD Display Display: Screen size: Signal inputs: Resolution:...

  • Page 58: Display Stand

    Rotation: Incline: Primary orientation: Each Cintiq 18SX LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color.

  • Page 59: Power Supply

    Notes: Use of this adaptor requires setting the Cintiq Digital/Analog (DVI/VGA) switch to the DVI position. Using a 3rd party ADC to DVI-D adaptor requires the use of this adaptor as a secondary adaptor for the Cintiq 18SX Interactive Pen Display. PSI-A007 PST-A026-03...
  • Page 60 (ii) any loss or damage to the product resulting from such transporta- tion. WACOM shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with WACOM’s storage instructions.
  • Page 61 QUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. In the event that any of the above limitations are held unenforceable, WACOM’s liability for any damages to you or any party shall not exceed the purchase price you paid, regardless of the form of any claim.
  • Page 62 INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. UE-0249 0X1075230...

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