Wacom CINTIQ 12WX - OTHER User Manual
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Wacom CINTIQ 12WX - OTHER User Manual

Interactive pen display
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See also: Installation Manual
User's Guide
사용자 가이드
使用手冊 使用手册

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Summary of Contents for Wacom CINTIQ 12WX - OTHER

  • Page 1 User's Guide 사용자 가이드 使用手冊 使用手册...
  • Page 3 User's Guide...
  • Page 4 Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

  • Page 5: Introduction And Overview

    IMPORTANT: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. To learn about using the Wacom Tablet control panel to customize your pen display tablet and pen settings on Windows or Macintosh computers, see Customizing on page 27.

  • Page 6: Precautions

    Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.

  • Page 7: Usage

    There is a risk of electrical shock when the casings are open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product. If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking ARNING from it;...
  • Page 8 WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product. Wacom products are subject to the Directive 2002/96/EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region.

  • Page 9: Table Of Contents

    12WX_Manual.fm Page 5 Thursday, September 13, 2007 3:38 PM CONTENTS Introduction and overview ........1 Precautions .
  • Page 10 12WX_Manual.fm Page 6 Thursday, September 13, 2007 3:38 PM Troubleshooting ..........35 Testing Cintiq .

  • Page 11: Your New Cintiq

    Power supply (POW-A102) (this manual) power cable Accessory set of 4 rubber feet Wacom Pen Tablet Driver CD (PAS-A063) (contains the driver software) Note: Images not shown to scale. Some package configurations may include additional CDs or DVDs containing application software. To install these applications, review the instructions that came with those CDs or DVDs.

  • Page 12: Cintiq Pen Display Components

    12WX_Manual.fm Page 8 Thursday, September 13, 2007 3:38 PM CINTIQ PEN DISPLAY COMPONENTS Your product has many features and components with which you will want to become familiar. FRONT VIEW The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1280 x 800 pixels at 16,777,216 colors.

  • Page 13: Rear View

    12WX_Manual.fm Page 9 Thursday, September 13, 2007 3:38 PM REAR VIEW Rotation pivot Power switch Allows rotating the Cintiq. Turns power on or off. See page 26. (Located on upper edge of unit.) Kensington security slot Allows easy attachment of a security cable.

  • Page 14: Converter Unit

    12WX_Manual.fm Page 10 Thursday, September 13, 2007 3:38 PM CONVERTER UNIT The converter unit provides an interface for all video and data signals passing between the Cintiq pen display and your computer. The unit also routes input power from the supply adapter to your pen display.

  • Page 15: Installation

    12WX_Manual.fm Page 11 Thursday, September 13, 2007 3:38 PM INSTALLATION SYSTEM REQUIREMENTS Before installing Cintiq, be sure your computer meets the following minimum system requirements: • PC. Windows Vista , Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB ™...

  • Page 16: Step 1: Display Installation

    12WX_Manual.fm Page 12 Thursday, September 13, 2007 3:38 PM STEP 1: DISPLAY INSTALLATION In this step, Cintiq is installed as a display on your system. Important: Do not connect the USB data cable until instructed to do so. • Turn off your computer. Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on –...

  • Page 17: Display Cabling Diagram

    12WX_Manual.fm Page 13 Thursday, September 13, 2007 3:38 PM DISPLAY CABLING DIAGRAM AUTION Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq DVI/VGA switch for the video connection you are using. Do not attach the USB data cable until instructed to do so.
  • Page 18 ... button. An update driver dialog or RIVER PDATE RIVER Wizard will appear. 5. Insert the Wacom Pen Tablet Driver CD. If the Wacom Tablet installation menu displays, close it. Windows Vista: • Select the option B ROWSE MY COMPUTER FOR DRIVER SOFTWARE •...
  • Page 19 When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, Wacom recommends using a screen saver or other power management feature. Important: To extend the life of the backlight, set your computer’s power management to turn off the display when it is not in use for extended periods of time.

  • Page 20: Step 2: Pen Tablet Installation

    12WX_Manual.fm Page 16 Thursday, September 13, 2007 3:38 PM STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION • First plug the USB cable into the USB connector located on the converter unit. • Plug the other end of the cable into an available USB port on your computer or into a USB hub. •...

  • Page 21: Software Installation

    For Windows Vista, XP, and Macintosh OS X, user-specific preferences are supported. After logging in, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will automatically load the settings for that user.

  • Page 22: Working With Your Cintiq

    When pressure is applied to the pen tip, the pen simulates a primary mouse button click. The tip click pressure can be adjusted in the Wacom Tablet control panel. By default, the tip function is set to C LICK...

  • Page 23: Basic Pen Operations

    12WX_Manual.fm Page 19 Thursday, September 13, 2007 3:38 PM BASIC PEN OPERATIONS Pointing and selecting: Move the pen slightly above the Cintiq display screen to position the screen cursor; you do not need to touch the tablet surface. The cursor jumps to the location where you place the pen.
  • Page 24 12WX_Manual.fm Page 20 Thursday, September 13, 2007 3:38 PM Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface;...

  • Page 25: Tablet Controls

    12WX_Manual.fm Page 21 Thursday, September 13, 2007 3:38 PM TABLET CONTROLS The customizable ExpressKeys and Touch Strips enable you to speed up many common tasks in graphics or other applications. While using the pen with your dominant hand, you can simultaneously use your other hand to operate the ExpressKeys or Touch Strip.

  • Page 26: Using The Expresskeys

    12WX_Manual.fm Page 22 Thursday, September 13, 2007 3:38 PM USING THE EXPRESSKEYS As you work with your pen on the display tablet surface, press an ExpressKey to toggle between tools or change tool properties. You can work with the default settings, or choose from any of the other available functions.

  • Page 27: Using The Touch Strips

    12WX_Manual.fm Page 23 Thursday, September 13, 2007 3:38 PM USING THE TOUCH STRIPS The customizable Touch Strips can be operated in several different ways: • Standard operation: Slide your finger up or down to zoom, scroll, or issue the assigned function. You can do this with your secondary hand while using your primary hand to work with the Grip Pen.

  • Page 28: Setting Up Your Work Area

    • Alternate between different modes of use. Note: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain competent medical advice to determine the most appropriate treatment for your specific situation.

  • Page 29: Adjusting Display Incline

    12WX_Manual.fm Page 25 Thursday, September 13, 2007 3:38 PM ADJUSTING DISPLAY INCLINE • To open the display stand, locate and slide the stand latch to release the stand. Unfold the stand from the pen display casing. • To close the stand, gently fold the stand back into the closed position until the latch catches the stand.

  • Page 30: Rotating The Tablet

    12WX_Manual.fm Page 26 Thursday, September 13, 2007 3:38 PM ROTATING THE TABLET When the pen display stand is in the closed position, the unit can be rotated. As you work, position Cintiq by the main body; it will move on the rotation pivot. ATTACHING THE ACCESSORY FEET If you do not want to use the rotation pivot, you can install the optional rubber feet that came with your product at any time.

  • Page 31: Customizing

    After you master the basics of using your Grip Pen on the Cintiq pen display, you may want to customize the way the pen or pen display works. The Wacom Tablet control panel makes it easy to customize Cintiq and the pen.

  • Page 32: Calibrating Cintiq

    See Adjusting clock and phase (VGA only) on page 34, and Adjusting the display beginning on page 29. • In the Wacom Tablet control panel, select the Grip Pen from the T list and then select the tab.

  • Page 33: Adjusting The Display

    12WX_Manual.fm Page 29 Thursday, September 13, 2007 3:38 PM ADJUSTING THE DISPLAY FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION Factory presets: For optimal display quality, set your video card to Cintiq’s native resolution of 1280 x 800 pixels (WXGA). See page 53 for signal specifications. Auto-sync: The auto-sync function automatically sets the horizontal and vertical screen position, as well as clock and phase.

  • Page 34: On Screen Display (Osd) Settings

    12WX_Manual.fm Page 30 Thursday, September 13, 2007 3:38 PM ON SCREEN DISPLAY (OSD) SETTINGS The Cintiq OSD function enables you to adjust and optimize a variety of display settings at the touch of a button. Make adjustments using the OSD controls located on the converter unit.
  • Page 35 12WX_Manual.fm Page 31 Thursday, September 13, 2007 3:38 PM The basic process for working with the OSD is as follows: • Press the M button to open the OSD main menu. • Press the up or down buttons to toggle between the main menu icons.
  • Page 36 12WX_Manual.fm Page 32 Thursday, September 13, 2007 3:38 PM When you open the On Screen Display, the main menu icons are displayed. Main Control. Reset. Provides options (D Returns the display ISPLAY , and parameters of the current MAGE OSITION ) that enable you to mode to their factory default OLOR...
  • Page 37 12WX_Manual.fm Page 33 Thursday, September 13, 2007 5:05 PM menu options (VGA only) are as follows: OSITION • . Changes the vertical position of the image. ERTICAL To automatically adjust, use the A option. DJUST • . Changes the horizontal position of the image. ORIZONTAL To automatically adjust, use the A option.

  • Page 38: Adjusting Clock And Phase (Vga Only)

    DJUST the procedure below. For optimal display quality, set your video card to Cintiq’s native resolution of 1280 x 800 pixels. • In the Wacom Tablet control panel, select the tab. ALIBRATE • If you are working with multiple displays, be...

  • Page 39: Troubleshooting

    12WX_Manual.fm Page 35 Thursday, September 13, 2007 3:38 PM TROUBLESHOOTING Most of the time your pen display tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen.
  • Page 40 12WX_Manual.fm Page 36 Thursday, September 13, 2007 3:38 PM 2. If there is no display: • Make sure that your computer is turned on. The power LED will light blue when the proper video signal is received, and orange if there is no video signal or if the computer is in a power saving mode.

  • Page 41: Testing Controls And Input Tools

    T list with its default settings. Open the Wacom Tablet control panel and click on the A button. In the dialog box that appears,...

  • Page 42: Testing A Pen

    12WX_Manual.fm Page 38 Thursday, September 13, 2007 3:38 PM TESTING A PEN 1. While observing the P column, bring your pen within 5 mm (0.2 inch) of the OINTING EVICE display screen. A value for P , the D , and a D S/N (serial ROXIMITY EVICE...

  • Page 43: Display Troubleshooting

    12WX_Manual.fm Page 39 Thursday, September 13, 2007 3:38 PM DISPLAY TROUBLESHOOTING If you encounter problems with the Cintiq display, see the following tables; your problem may be described here and you can try the solution offered. For more information about color issues, see the documentation that came with your operating system or applications.
  • Page 44 12WX_Manual.fm Page 40 Thursday, September 13, 2007 3:38 PM An “invalid mode” message • The input signal frequency is incorrectly set or not compatible briefly appears on your display with Cintiq. Set the refresh rate (vertical frequency) to 60 Hz screen.

  • Page 45: Vga Problems

    12WX_Manual.fm Page 41 Thursday, September 13, 2007 3:38 PM VGA PROBLEMS • The display ripples or flickers. Open the OSD menu, go to the I menu, and select the MAGE option. If necessary, manually adjust the clock DJUST and phase settings. •...

  • Page 46: Pen Tablet Troubleshooting

    Clicking is difficult. Open the Wacom Tablet control panel and go to the P tab. Try using a lighter T The pen selects everything Open the Wacom Tablet control panel and go to the P tab.
  • Page 47 Be sure you are quickly tapping the display screen twice in the same place on the pen display tablet’s active area. Wacom recommends using the side switch to double-click. Open the Wacom Tablet control panel and go to the P tab. Try increasing the T...
  • Page 48 Make sure the Wacom tablet driver has loaded properly by opening but does not jump to the the Wacom Tablet control panel. If the driver did not load you will see pen tip location on the an error message. If an error message appears, reboot your display screen, and does computer.
  • Page 49 IBRARY IBRARY folder and delete the REFERENCES WACOM WACOMTABLET PREFS file. Log out, then log back in. When the tablet driver loads, it will create a new preferences file with the factory defaults. For multiple users, delete all tablet preferences by first opening the main A folder.

  • Page 50: Windows-Specific Problems

    ROFILER ARDWARE ONTENTS list. A Wacom USB pen display tablet model should be listed. If a pen display tablet model is not listed, check the pen display’s USB cable connection or try plugging the pen display into a different USB port.

  • Page 51: Technical Support Options

    If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

  • Page 52: Obtaining Driver Downloads

    Wacom periodically updates the pen tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between your Cintiq pen display and a new hardware or software product, it may be helpful to download a new Wacom tablet software driver (when available) from the Internet.

  • Page 53: Appendix

    12WX_Manual.fm Page 49 Thursday, September 13, 2007 3:38 PM APPENDIX CARING FOR CINTIQ Keep the Grip Pen and your Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface. Regular cleaning will help to prolong the life of your LCD screen surface and pen.

  • Page 54: Replacing The Pen Tip

    To remove the old nib: To insert a new nib: Clasp it with a Wacom nib extractor, pair of Slide it straight into the barrel of the pen. tweezers, needle-nosed plier, or similar Firmly push the nib until it stops. The new nib instrument and pull the old nib straight out of will slide into the correct position.

  • Page 55: Using A Mounting Fixture

    12WX_Manual.fm Page 51 Thursday, September 13, 2007 3:38 PM USING A MOUNTING FIXTURE Cintiq can be attached to any mounting fixture conforming to the VESA 75 standard. This requires four M4 Regular screws (4 mm diameter with 0.7 mm pitch) with a clearance depth of no more than 6 mm.

  • Page 56: Uninstalling Cintiq

    12WX_Manual.fm Page 52 Thursday, September 13, 2007 3:38 PM UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom tablet software and Cintiq pen display from your system. Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no longer operate with full tablet functionality but will continue to function as a mouse device.

  • Page 57: Product Specifications

    Each Cintiq LCD panel is produced under stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display. Wacom does not allow any pixel to be always white or always black. A small number of sub-pixels (7 or less) can be partially on or partially off –...

  • Page 58: Pen Tablet

    12WX_Manual.fm Page 54 Thursday, September 13, 2007 3:38 PM PEN TABLET Reading technology Electromagnetic resonance technology Active area 261.1 x 163.2 mm (10.3 x 6.4 in) Resolution 0.005 mm/point (5080 lpi) Accuracy ±0.5 mm (±0.02 in), average Tilt range (all pens) ±60 degrees Reading height 5 mm (0.2 in)

  • Page 59: Warranty(Worldwide, Except For Europe, Africa And Middle East)

    (ii) any loss or damage to the product resulting from such transportation. Wacom shall have no responsibility to repair or replace the product if the failure of the product has resulted from accident, abuse, misuse, negligence, or unauthorized modification or repair, or if it has been handled or stored other than in accordance with Wacom’s storage instructions.
  • Page 60 Wacom repair center. In all other respects the terms of the warranty as set forth above apply to such sales.
  • Page 61 Internet: http://tablet.wacom.co.jp Telephone General: +81.3.5309.1513 Fax: +81.3.5309.1514 Wacom China Corporation Wacom Digital Solutions Co., Ltd. 1108 Block One, Kuntai International Bldg, Gangnam Telepia B/D 9th Fl, 662-18 12 Chao Wai Street, Chao Yang District Yeoksam-dong, Gangnam-gu, Seoul, 135-080 Beijing, China 100020...

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