Wacom cintiq 13HD User Manual
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Wacom cintiq 13HD User Manual

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Contents
Index
1
User's manual
Cintiq 13HD (DTK-1300)
Your Cintiq: Parts and Accessories
Installation
Calibrating the Cintiq
Customizing your Cintiq
Pen features
Working with Display Toggle
Using the ExpressKeys, Rocker Ring and
Home Button
Working with multiple monitors
Troubleshooting
Technical support options
Contents
Index
1

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Summary of Contents for Wacom cintiq 13HD

  • Page 1 Contents Index User’s manual Cintiq 13HD (DTK-1300) Your Cintiq: Parts and Accessories Installation Calibrating the Cintiq Customizing your Cintiq Pen features Working with Display Toggle Using the ExpressKeys, Rocker Ring and Home Button Working with multiple monitors Troubleshooting Technical support options...

  • Page 2: Contents Index

    Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

  • Page 3: Table Of Contents

    CARE AND MAINTENANCE Working with multiple monitors Caring for Cintiq Adjusting the display Replacing the pen nib Factory presets, auto-sync, and user settings Wacom Display settings OTHER USEFUL INFORMATION Power saving Uninstalling Cintiq Managing preferences CUSTOMIZING YOUR CINTIQ Installing multiple tablets...

  • Page 4: Contents Index

    Contents Index Contents Index Warranty Service in the U.S.A. and Canada Warranty Service Outside of the U.S.A. and Canada Ordering parts and accessories GLOSSARY INDEX Wacom international offices Contents Index...

  • Page 5: About The Manual

    Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.

  • Page 6: Your Cintiq: Parts And Accessories

    Index YOUR CINTIQ: PARTS AND ACCESSORIES Your Cintiq 13HD interactive pen display can be used while lying flat on your desk or lap, or it can be placed in one of three different inclined positions to accommodate your work preferences.

  • Page 7: Cintiq Location

    Contents Index CINTIQ LOCATION Select a location on your desktop or other work surface that is level and stable. Make sure the surface is flat, clean, and dry. Note: If you place the Cintiq face-down for any reason, use a soft, clean cloth or pad under the front of the display to make sure it will not be damaged through contact with another surface.

  • Page 8: Getting To Know Your Cintiq

    Your Cintiq can be used in either one of two landscape orientations, for either right-handed or left-handed use. This manual describes how to set up and use your Cintiq. The Wacom Tablet control panel enables you to customize your pen and Cintiq settings. To learn more, see Customizing your Cintiq.

  • Page 9: Setting Up Your Cintiq

    Index SETTING UP YOUR CINTIQ Your Cintiq 13HD functions as both a display and a pen tablet. Follow the instructions below to complete the hardware and software installation. Important: You MUST install the Wacom driver software for correct pen-on-screen functionality.

  • Page 10: Installation

    2. Connect the interface and video plugs of the 3-in-1 cable to the available USB and HDMI ports on your computer. Note: Wacom recommends connecting the USB cable directly to your computer, and not to a USB hub attached to your computer.

  • Page 11: Contents Index

    Each LCD panel is produced under very stringent quality standards. Production techniques cannot guarantee an absolutely perfect display. Wacom does not allow any pixel to be always white. A small number of subpixels are allowed to show a wrong color for some parts of the color spectrum. See the IPI guide for more information.

  • Page 12: Contents Index

    Contents Index If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern. Do not apply excessive pressure on the screen surface, it may cause the appearance of a moiré or pooling pattern.

  • Page 13: Step 2: Software Installation

    User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user (either by logging on or fast user switching methods) will load the settings for that user.

  • Page 14: Cintiq Features

    Cintiq can be used as a pen display where the cursor is positioned at the pen tip location, or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system.

  • Page 15: Rocker Ringfront View

    Contents Index ROCKER RINGFRONT VIEW The features of your Cintiq are illustrated below and listed in the Pen Display Features box. See Using the ExpressKeys, Rocker Ring and Home Button for descriptions and a table of default ExpressKey functions. Your Cintiq can be rotated for use in one of two landscape orientations, which allows you to use the Cintiq with the ExpressKeys on the right or left side.

  • Page 16: Pen Features

    Cintiq’s screen. Important: • Use only the pen that came with your product, or a Wacom accessory pen specified for use with Cintiq. Other pens may not function properly. See ordering parts and accessories. Also, the Cintiq pen tip is specifically designed for use with the Cintiq.

  • Page 17: Working With Your Cintiq

    Index WORKING WITH YOUR CINTIQ The Cintiq 13HD is designed for a wide range of flexibility and an ergonomic work approach. The design allows you to quickly adjust Cintiq to a different height and position whenever the need arises. Experiment adjusting the display incline to determine which best fits your particular working style and tasks.

  • Page 18: Contents Index

    Do not pull the cabling from their computer connections by accidentally moving the Cintiq too far from the computer. Note regarding RSI: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary.

  • Page 19: Configuring Cintiq For Handedness

    The configuration you chose was used to determine the default settings for the ExpressKeys. You can use the Wacom Tablet control panel to reconfigure Cintiq for left-handed or right-handed users at any time. To reconfigure for left- or right-handed use: 1.

  • Page 20: Holding The Pen

    Contents Index HOLDING THE PEN Hold the pen like you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can toggle it with your thumb or forefinger. Be careful not to accidentally press the switch while drawing or positioning with the pen.

  • Page 21: Positioning

    Contents Index POSITIONING To position the screen cursor, move the pen slightly above the Cintiq screen without touching the screen surface. Press the pen tip on the screen to make a selection. Note: Calibrating the Cintiq ensures correct alignment of the screen cursor with the pen tip.

  • Page 22: Dragging

    Press gently for thin lines or softer color. Some applications require that you first select a pressure-sensitive tool from the application tool palette. To adjust tip feel, see adjusting tip feel and double-click. Visit the Wacom website to learn about applications that support pressure. See product information. Contents Index...

  • Page 23: Drawing With Tilt

    The Cintiq recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supporting applications. Visit the Wacom website to learn about applications that support tilt. See product information.

  • Page 24: Using The Expresskeys, Rocker Ring And Home Button

    Contents Index USING THE EXPRESSKEYS, ROCKER RING AND HOME BUTTON You can use the ExpressKeys, Rocker Ring and Home Button to perform frequently used functions or keystrokes, or to modify your pen or other input tool properties as you work. The four positions of the Rocker Ring (left, right, top and bottom) can be set and used just like ExpressKeys.

  • Page 25: Working With Multiple Monitors

    If you are using Cintiq with other monitors in extended monitor mode, you have several options for navigating on the other monitors: Note: If you are using more than one monitor, your Cintiq 13HD will always be a second monitor or display. •...

  • Page 26: Contents Index

    Contents Index Allows you to choose a display if you are working with more than one Cintiq 13HD. Adjusts pen display brightness and contrast. Enables you to adjust the Cintiq color temperature, in degrees Kelvin. The default is 6500K. Independently adjusts...

  • Page 27: Power Saving

    Contents Index POWER SAVING Cintiq conforms to VESA power saving guidelines. When used with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the power saving parameters shown below. COMPUTER MODE VIDEO Power STATUS LED consumption...

  • Page 28: Customizing Your Cintiq

    Index CUSTOMIZING YOUR CINTIQ After mastering the basics of using your pen and Cintiq 13HD interactive Cintiq, you may want to customize the way Cintiq works. This chapter describes how to adjust your Cintiq and input tool settings. Advanced users can learn how to further optimize Cintiq by creating application-specific settings.

  • Page 29: Manage Your Control Panel Settings

    User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will load the settings for that user. VIEWING SETTINGS AND EXPRESS VIEW You can access an interactive diagram of the current Cintiq settings by assigning the Settings function to an ExpressKey or Rocker Ring position.

  • Page 30: Control Panel Overview

    Index CONTROL PANEL OVERVIEW Use the Wacom Tablet control panel to customize your Cintiq or Grip Pen. When you open the control panel, an icon for the Grip Pen or other input tool is displayed in the T list. The appropriate tabs are displayed.
  • Page 31 Contents Index Icons represent your pen display (T ABLET Choose F UNCTIONS , and A settings. PPLICATION customize the ExpressKey and Radial Menu Display settings. Toggle options are available on multiple monitor systems. Choose G customize the pen settings. The icon is Tabs display available after you customizable...

  • Page 32: Customizing Cintiq Functions

    PPLICATION your Cintiq tool(s). CUSTOMIZING CINTIQ FUNCTIONS To customize the interactive Cintiq, open the Wacom Tablet control panel and select the F icon in UNCTIONS the T list. Select a tab to customize, and change settings using the available options.

  • Page 33: Calibrating The Cintiq

    This is required to compensate for viewing angle, and to adjust for parallax. Set Cintiq in its working position, then follow the below procedure. 1. Open the Wacom Tablet control panel. If more than one tablet or pen display is...

  • Page 34: Customizing The Pen

    See the documentation that came with your application for details. To learn more about these and other optional tools that can be used with Cintiq, visit the Wacom web site for your region. You can also learn about applications that currently support the advanced features of these tools, and find out how to order additional pens.

  • Page 35: Adjusting Tip Feel And Double-Click

    Contents Index ADJUSTING TIP FEEL AND DOUBLE-CLICK To adjust the tip sensitivity of your pen, select the P tab. Customizes the amount of pressure needed to click, draw, or ink. To create broad brush strokes or to click with a light touch, use a S tip setting.

  • Page 36: Adjusting Eraser Feel

    Contents Index ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen, select the E tab. RASER function Select the to perform when using the eraser. Customizes the amount of pressure needed to erase. further customize Click to the eraser sensitivity. With your screen cursor positioned over an empty area of the control panel, press down on the Cintiq’s screen with your pen eraser.

  • Page 37: Customizing Pen Buttons

    Contents Index CUSTOMIZING PEN BUTTONS Select the P tab to change the functions assigned to the side switches and tip of your pen. Drag to increase or decrease T . Test the new setting in an ENSITIVITY application that supports tilt. The tilt setting applies to both the tip and eraser of your tool.

  • Page 38: Customizing Tilt Sensitivity

    The tilt setting applies to both the tip and eraser of your tool. Tilt is direction sensitive and can be used in some applications to control brush orientation or other characteristics. Visit the Wacom web site to learn about applications that currently support tilt. Contents Index...

  • Page 39: Customizing The Expresskeys

    Contents Index CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys, select the E tab. Each key can be customized to perform a XPRESS Display Toggle, modifier, keystroke, or other function. The default ExpressKey settings are shown below. function Choose a to perform when the key is pressed.

  • Page 40: Customizing The Rocker Ring And Home Button

    Contents Index CUSTOMIZING THE ROCKER RING AND HOME BUTTON To customize the Rocker Ring or Home Button, select the R tab. Each position on the Rocker OCKER Ring, as well as the Home Button, can be customized to perform a Display Toggle, modifier, keystroke, or other function.

  • Page 41: Button Functions

    Index BUTTON FUNCTIONS Customize Cintiq for the way you like to work. Simply use the Wacom Tablet control panel to change the button function that is assigned to a pen tool button, ExpressKey, or Radial Menu setting. Button function options may vary, depending on your Cintiq model. Not all options are available for all controls or Cintiq models.
  • Page 42 Contents Index FUNCTION NAME DESCRIPTION Enables you to simulate keystrokes. Select this option to display the D EYSTROKE EFINE dialog box. EYSTROKE Enter a keystroke or keystroke combination in the K entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as S , or C for Windows, or...
  • Page 43 Contents Index FUNCTION NAME DESCRIPTION Radial Menu Displays the on your screen. Each level of the hierarchical menu ADIAL consists of eight menu slices which may contain various features and options to choose from. Simulates the B command in browser applications. Simulates the F command in browser applications.
  • Page 44 Contents Index FUNCTION NAME DESCRIPTION Opens a dialog box where you can select a specific application, file, or script to launch. Click B ... to locate an ROWSE application, file, or script to launch. The selection you make appears in the N box.
  • Page 45 Cintiq’s screen surface. Toggle enables you to cycle between pen control for Cintiq and your other displays. This is like using Cintiq as a standard Wacom Tablet where the screen cursor can be moved across the entire desktop or additional displays. Contents...
  • Page 46 The mouse mode settings are independent of system settings. Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings. However, changes made to similar system settings may affect your pen display settings.
  • Page 47 Click on any section of the diagram to change the settings or to open the appropriate Wacom Tablet control panel tab to adjust the settings. Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned, or by clicking anywhere outside of the diagram.

  • Page 48: Using And Customizing The Radial Menu

    • To make a selection without closing the Radial Menu, hold down the button that opens the Radial Menu. In the Wacom Tablet control panel, use the R tab to customize the available Radial Menu ADIAL functions.

  • Page 49: Working With Display Toggle

    For example, Cintiq can be used as a pen display where the cursor is positioned at the pen tip location, or toggled for use as a standard Wacom Tablet where the cursor can be moved across the entire desktop or any display on your system.

  • Page 50: Application-Specific Settings

    Contents Index APPLICATION-SPECIFIC SETTINGS You can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The A list enables PPLICATION you to add an individual application to the list and then customize your tool settings for that application.

  • Page 51: Creating An Application-Specific Setting

    Contents Index CREATING AN APPLICATION-SPECIFIC SETTING First choose the product and input tool for which you want to create an application-specific setting. Click on the A list [ + ] button. PPLICATION Choose a method to select an application: • Open the application for which you want to create custom settings, and then select that application from the C URRENTLY...

  • Page 52: Changing Application-Specific Settings

    WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Cintiq tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed.

  • Page 53: Renaming The Tablet In The Tablet List

    Contents Index RENAMING THE TABLET IN THE TABLET LIST Within the control panel T list, double-click on the pen display icon. ABLET If desired, enter a new name to be used for the pen display icon. Contents Index...

  • Page 54: Troubleshooting

    If you are having trouble, Wacom recommends you do the following: 1. If the Wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter.

  • Page 55: Testing Cintiq

    If you are still having problems, you may have a defective pen or Cintiq. After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using. Contents...

  • Page 56: Testing Controls And Input Tools

    The pen will be added back to the T list with its default settings. • Open the Wacom Tablet control panel and click on the A button. In the dialog box that appears, BOUT click D ..

  • Page 57: Testing The Expresskeys, Rocker Ring And Home Button

    LOSE Important: Some applications can override and control the ExpressKey or Rocker Ring functions. Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys or Rocker Ring. For details, see using applications integrated for tablet control.
  • Page 58 Contents Index 4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X T value should change from approximately 0 to +60. Now move the tool to the left of vertical; the X T value should change from approximately 0 to - 60.

  • Page 59: Troubleshooting

    • Verify that the AC power cable is connected, and that the Cintiq is does not light. turned on. • In the Wacom Display Settings dialog, adjust the contrast and brightness controls, or choose A and then F DVANCED ACTORY ESET to return the Cintiq to its original settings.
  • Page 60 Contents Index Color quality is inaccurate. • In the Wacom Display Settings dialog, choose A and then DVANCED to return the display to its original settings. ACTORY ESET • Check the color profile settings that you are using with Cintiq.

  • Page 61: Pen Tablet Troubleshooting

    Verify also that your application supports pressure sensitivity. Clicking is difficult. Open the Wacom Tablet control panel and go to the P tab. Try using a lighter T The pen selects everything or Open the Wacom Tablet control panel and go to the P tab.
  • Page 62 The pen tip does not function. • Be sure you are using only the pen that came with your product, or a Wacom accessory pen specified for use with the Cintiq 13HD. Other pens may not function properly on the Cintiq. •...
  • Page 63 • Be sure you are using only the pen that came with your product, work. or a Wacom accessory pen specified for use with the Cintiq 13HD. Other pens may not function properly on the Cintiq. • Be sure to press the side switch when the pen tip is within 5 mm (0.2 inch) of the Cintiq active area.
  • Page 64 • If you are using application-specific settings, be sure you have than what is set in the Wacom updated the settings for the application you are working with. Tablet control panel. The ExpressKeys, Rocker Check to be sure that Cintiq is correctly configured for your preferred Ring or Home Button do not handedness.

  • Page 65: Windows-Specific Problems

    Contents Index WINDOWS-SPECIFIC PROBLEMS You suspect the Cintiq Use the Wacom Tablet Preference File Utility to work with preferences. preferences may be Close any open applications. Click the icon and select A START corrupted, or want to make . Then select W...

  • Page 66: Mac-Specific Problems

    If this does not help, contact Wacom for Technical Support. technical support options. You suspect the Cintiq Use the Wacom Tablet Utility to work with preferences. Close any open preferences may be applications. Open the main A folder. Then open the...
  • Page 67 YSTEM REFERENCES handwriting recognition. 4. Test the Ink function using your Cintiq and Wacom pen. If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application.

  • Page 68: Technical Support Options

    Check the Customer Care options on the Wacom website for your region. You may find answers to your questions without having to make a phone call. If you cannot solve the problem and you think your Wacom product is not working properly, contact the Wacom support staff for the area where your product was purchased.

  • Page 69: Frequently Asked Questions

    Can I have Cintiq and a mouse connected to my computer at the same time? Yes. You can use your system mouse in conjunction with your Wacom product. Only one device at a time can control the screen cursor. You can change back and forth between your Cintiq input tools and a system mouse at your convenience.
  • Page 70 Can I use older Wacom input tools with Cintiq? Pens and accessories are generally specific to the product model they come with, so they may not be interchangeable. Visit the Wacom website for your region and check the Customer Care Knowledge Base for details.

  • Page 71: Care And Maintenance

    Contents Index CARE AND MAINTENANCE This section provides tips for the care and maintenance of your Cintiq 13HD. Caring for Cintiq Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the screen surface.

  • Page 72: Replacing The Pen Nib

    Contents Index REPLACING THE PEN NIB To protect your Cintiq from damage and for best performance, periodically replace your pen nibs. Important: Replace the pen nib before or when it looks like this:. The pen nib (tip) will wear with normal use. Excessive pressure will cause it to wear more quickly.

  • Page 73: Other Useful Information

    Contents Index OTHER USEFUL INFORMATION This section includes instructions on how to manage your Cintiq preferences, uninstall the product software, and more. Uninstalling Cintiq Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Contents...

  • Page 74: Uninstalling Cintiq

    Contents Index UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq from your system. Important: When you remove the Wacom driver software, your Cintiq will no longer operate with full tablet functionality but will continue to function as a mouse device.

  • Page 75: Managing Preferences

    Contents Index MANAGING PREFERENCES Use the Wacom Tablet preferences utility to manage your Cintiq preferences for single or multiple users. Close any open applications. Windows 8: From the Windows 8 Start screen, click the W tile. If you ACOM ABLET...

  • Page 76: Installing Multiple Tablets

    Contents Index INSTALLING MULTIPLE TABLETS Any Cintiq or tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel T list. ABLET Select a pen display or tablet icon for which to customize tool and application settings.

  • Page 77: Using Applications Integrated For Tablet Control

    An integrated application will control the ExpressKeys, Rocker Ring or Home Button only when that application is active and in the foreground. When you close the application or select a new application pane to work in, your Wacom Tablet control panel settings are returned to their previous state. •...

  • Page 78: Importing Expert Settings

    Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications. • Visit the Wacom website for your region to choose from a variety of custom settings files that may be available for your product. •...

  • Page 79: Pen And Digital Ink Capabilities In Windows

    Microsoft Windows 8 and Windows 7 provide extensive support for pen input. Pen features are supported in all versions of Windows 8 and Windows 7 except Windows 7 Starter and Home Basic. Use Cintiq and your Wacom pen for quick, intuitive results. •...

  • Page 80: Product Information

    Photoshop. PRODUCT INFORMATION To learn more about your Cintiq, visit the Wacom website for your region. You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your Cintiq by searching software applications.
  • Page 81 For products purchased or used outside the United States and Canada, the warranty period may be determined by regional requirements. The warranty period for your pen display is described on the Support page of the Wacom web site for your region, or contact Wacom Technical Support.

  • Page 82: Ordering Parts And Accessories

    Contents Index ORDERING PARTS AND ACCESSORIES For a list of available parts and accessories, visit the Wacom website for your region. You can also do the following: • In the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s website at http://direct.wacom.com (USA only).
  • Page 83 Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.
  • Page 84 Pixel. The smallest unit of measure on your screen. Pressure sensitive. A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.
  • Page 85 Contents Index INDEX About the manual manage settings Accessories opening ordering overview Adding a new tool tabs Applications, integrated for tablet control Controls, testing Application-specific settings Customizing changing settings eraser feel creating ExpressKeys removing working with pen display functions Auto-sync Radial Menu Button functions Rocker Ring and Home Button...
  • Page 86 Using Pen nib, replacing ExpressKeys, Rocker Ring and Pens, optional Home Button Positioning, with pen Power saving Wacom display settings Preferences, managing Warranty Pressure sensitivity, working with Windows-specific problems, troubleshooting Product information Work area, setting up Radial Menu...
  • Page 87 NSW 2116 Australia Singapore 038985 Telephone: +61.2.9422.6700 Telephone: +65.6258.8640 Fax: +61.2.9420.2272 Fax: +65.6258.8697 WACOM TAIWAN INFORMATION CO., LTD. WACOM HONG KONG LIMITED Suite 605, 6th floor, No. 205 Tun-Hwa North Road Room 1201, Tai Tung Building Taipei, 105 Taiwan 8 Fleming Road Telephone: +886.2.2712.2675...

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