Introduction; F-Secure Online Support Resources - F-SECURE ANTI-VIRUS LINUX SERVER SECURITY Administrator's Manual

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Introduction

F-Secure Online Support Resources

F-Secure Technical Support is available through F-Secure support web
pages, e-mail and by phone. Support requests can be submitted through
a form on F-Secure support web pages directly to F-Secure support.
F-Secure support web pages for any F-Secure product can be accessed
at http://support.f-secure.com/. All support issues, frequently asked
questions and hotfixes can be found under the support pages.
If you have questions about F-Secure Anti-Virus Linux Server Security not
covered in this manual or on the F-Secure support web pages, you can
contact your local F-Secure distributor or F-Secure Corporation directly.
For technical assistance, please contact your local F-Secure Business
Partner. Send your e-mail to:
Anti-Virus-<country>@f-secure.com
Example: Anti-Virus-Norway@f-secure.com
If there is no authorized F-Secure Anti-Virus Business Partner in your
country, you can submit a support request directly to F-Secure. There is
an online "Web submit form" accessible through F-Secure support web
pages under the "Contact Support" page. Fill in all the fields and describe
the problem as accurately as possible.Please include the following
information with your support request:
›
Version numbers of F-Secure Anti-Virus Linux Server Security,
and possibly the version numbers of F-Secure Policy Manager
Server and F-Secure Policy Manager Console if you use
centralized administration. Include the build number if available.
›
Description how F-Secure components are configured.
›
The name and the version number of the operating system on
which F-Secure products and protected systems are running.
›
The version number and the configuration of your servers. If
possible, describe your network configuration and topology.