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F-SECURE MOBILE ANTI-VIRUS FOR SERIES 60 User Manual

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  • Page 1 F-Secure Mobile Anti-Virus for Series 60 User’s Guide...
  • Page 2 Although F-Secure Corporation makes every effort to ensure that this information is accurate, F-Secure Corporation will not be liable for any errors or omission of facts contained herein. F-Secure Corporation reserves the right to modify specifications cited in this document without prior notice.

  • Page 3: Table Of Contents

    Contents About This Guide How This Guide Is Organized ..................8 Conventions Used in F-Secure Guides ..............9 Symbols ........................9 Chapter 1 Introduction F-Secure Mobile Anti-Virus................12 Key features..................... 12 Chapter 2 Installation System requirements..................16 Installing F-Secure Mobile Anti-Virus............... 16 Transferring Subscription to a New Device .............
  • Page 4 Startup and Shutdown Starting F-Secure Mobile Anti-Virus ..............34 4.1.1 Activating F-Secure Mobile Anti-Virus (First-time Start-Up)....35 4.1.2 Starting F-Secure Mobile Anti-Virus (Normal Start-Up) ...... 40 Shutting Down F-Secure Mobile Anti-Virus ............. 43 Hiding User Interface ..................43 Chapter 5 Configuration Overview ......................
  • Page 5 Chapter 8 Updating Overview ......................66 Viewing Update Information................66 Updating F-Secure Mobile Anti-Virus .............. 68 8.3.1 Updating Virus Definition Database ............ 68 8.3.2 Upgrading the Application..............69 Chapter 9 Troubleshooting No Internet Access Points Configured............. 72 Invalid Subscription Number................72 Unable to Connect to Update Server/Update Failure ........

  • Page 7: About This Guide

    BOUT UIDE How This Guide Is Organized............8 Conventions Used in F-Secure Guides ........9...

  • Page 8: How This Guide Is Organized

    How This Guide Is Organized F-Secure Mobile Anti-Virus for Series 60 User’s Guide is divided into the following chapters: Chapter 1. Introduction. Provides general information about F-Secure Mobile Anti-Virus. Chapter 2. Installation Gives instructions on installing and setting up F-Secure Mobile Anti-Virus.

  • Page 9: Conventions Used In F-Secure Guides

    About This Guide Conventions Used in F-Secure Guides This section describes the symbols, fonts, terminology used in this manual. Symbols WARNING: The warning symbol indicates a situation with a risk of irreversible destruction to data. IMPORTANT: An exclamation mark provides important information that you need to consider.
  • Page 10 In our constant attempts to improve our documentation, we would welcome your feedback. If you have any questions, comments, or suggestions about this or any other F-Secure document, please contact us at documentation@f-secure.com.

  • Page 11: Chapter 1 Introduction

    NTRODUCTION F-Secure Mobile Anti-Virus............12 Key features ................12...

  • Page 12: F-Secure Mobile Anti-Virus

    Series 60 device against malicious code attacks. This guide is intended to introduce the main features of the F-Secure Mobile Anti-Virus client for Series 60, and explain its use. In this manual, the F-Secure Mobile Anti-Virus client for Series 60 is referred to as F-Secure Mobile Anti-Virus.
  • Page 13 CHAPTER 1 Introduction Automatic updates The application automatically downloads regular updates to keep the virus definition database up to date. This enables finding and removing even the most recently found viruses.

  • Page 15: Installation

    NSTALLATION System requirements..............16 Installing F-Secure Mobile Anti-Virus ......... 16 Transferring Subscription to a New Device ........ 17 Uninstalling F-Secure Mobile Anti-Virus ........19...

  • Page 16: System Requirements

    System requirements To use F-Secure Mobile Anti-Virus, your device must meet the following requirements: Platform: Nokia Series 60 devices (Nokia 3660, Nokia 6600, Nokia 7650, Nokia 7610, Nokia 3650, N-Gage and Nokia 6670) Available memory: 650KB. If your F-Secure Mobile Anti-Virus version includes the SMS-Based Purchase functionality, an extra 300 KB of memory is needed.

  • Page 17: Transferring Subscription To A New Device

    If you have left your mobile phone number to your retailer, you receive the activation message as an SMS message. If you do not receive it, enter the subscription number when you start your F-Secure Mobile Anti-Virus for the first time.
  • Page 18 To transfer your Anti-Virus service subscription to another device: IMPORTANT: F-Secure Mobile Anti-Virus cannot be installed on a memory card. 1. Open the inbox and scroll to the message that contains the installation package. For more information, refer to the User’s Guide that came with your device.

  • Page 19: Uninstalling F-Secure Mobile Anti-Virus

    CHAPTER 2 Installation Uninstalling F-Secure Mobile Anti-Virus IMPORTANT: If you need to uninstall F-Secure Mobile Anti-Virus from your device, make sure that you do not have any quarantined or infected files in your device. To uninstall F-Secure Mobile Anti-Virus: 1. Open F-Secure Mobile Anti-Virus.

  • Page 21: User Interface

    NTERFACE Overview..................22 Main Views ................. 22 Setting Views................28 About Anti-Virus................31 Subscription Info................. 31...

  • Page 22: Overview

    Overview The F-Secure Mobile Anti-Virus main user interface has four main views and three setting views. Additionally, there are the About Anti-Virus and Subscription Info views. You can toggle between the main views by moving the joystick or pressing the scroll key left and right. The three setting views can be accessed through the four Main views and the two additional views can be accessed through the Main view.
  • Page 23 CHAPTER 3 User Interface Options menu in the Main view has the following commands: › Scan all - scan all files on your device and on the inserted memory card for viruses › Update Anti-Virus - download the latest update; available only if activation has been completed ›...

  • Page 24: Status View

    The following table shows the Main view status indicator icons and explains their meaning: Icons Updates Subscription No infections/ One or more infections Up to date Valid None Last updated 3 Expires in 10 one or more days ago days infections detected, full scan not performed at restart...

  • Page 25: Log View

    CHAPTER 3 User Interface Options menu in the Status view has the following commands: › Scan all - scan all files on your device and on the inserted memory card for viruses › Update Anti-Virus - download the latest update; available only if activation has been completed ›...
  • Page 26 An entry is added to the log file in the following cases: › Incremental update via SMS › Failed or successful automatic or manual update › Starting, stopping or finishing of a scheduled or manual scan › Receiving of update requests ›...

  • Page 27: Infections View

    CHAPTER 3 User Interface 3.2.4 Infections View The Infections view is available only when an infection is found on your device. The Infections view displays a list of infected files detected on the device. Each entry consists of a file type dependent icon, a line indicating the state of the file, another line containing the name of the infected file.

  • Page 28: Setting Views

    Setting Views The F-Secure Mobile Anti-Virus three setting views are: › Scan settings view › Update settings view › Exclusion settings view 3.3.1 Scan Settings View The Scan settings view displays the following scanning-related information: › Mode › Time ›...

  • Page 29: Update Settings View

    Automatic Update - show the Automatic Update feature status (enabled/disabled). Updates are downloaded only when the connection to the Internet is active. F-Secure Mobile Anti-Virus does not open a connection, but it recognizes a connection being opened by, for example, a Web browser.

  • Page 30: Exclusion Settings View

    We recommend using the default exclusion settings. IMPORTANT: Do not change these settings unless advised to do so by your administrator or F-Secure Technical Support. When running a manual scan, these files and folders are included in the scan.

  • Page 31: Chapter 3 User Interface

    Scanner version › Copyright information › URL to F-Secure Corporation's international web page Subscription Info The Subscription info view provides information about how to buy more subscription service time. The provided subscription number is the unique code to identify a registered client.

  • Page 33: Chapter 4 Startup And Shutdown

    TARTUP AND HUTDOWN Starting F-Secure Mobile Anti-Virus ........... 34 Shutting Down F-Secure Mobile Anti-Virus ........ 43 Hiding User Interface..............43...

  • Page 34: Starting F-Secure Mobile Anti-Virus

    Starting F-Secure Mobile Anti-Virus There are two ways to start F-Secure Mobile Anti-Virus, depending on whether you start it for the first time: › First-time start-up (Activation) › Normal start-up Activation is performed when you start F-Secure Mobile Anti-Virus for the first time.

  • Page 35: Activating F-Secure Mobile Anti-Virus (First-Time Start-Up)

    4.1.1 Activating F-Secure Mobile Anti-Virus (First-time Start-Up) When you start F-Secure Mobile Anti-Virus for the first time, F-Secure Mobile Anti-Virus checks all the files and version information and validates the subscription. If files are missing or corrupted, the check fails, an error message is displayed and F-Secure Mobile Anti-Virus shuts down.
  • Page 36 Press to start the activation process. The following screen is displayed: This screen is displayed in the following cases: › The application does not detect a service activation SMS › Current installation is not a device vendor case with a key file ›...
  • Page 37 CHAPTER 4 Startup and Shutdown Do one of the following: › To begin the evaluation period purchased by the device vendor, press Options Change, change the activation type to Free evaluation, and press Done, OR › To have the full version, select Subscription number as the activation type, and press Done.
  • Page 38 If you cancel the activation, a confirmation message is displayed that prompts you to confirm the cancellation. F-Secure Mobile Anti-Virus connects to the update service and submits your subscription number. During the first update, the server registers your application and downloads a new virus definition database.
  • Page 39 Automatic updates are performed once a day at most, providing there is an active connection to the Internet. F-Secure Mobile Anti-Virus does not, however, open a connection, but it recognizes a connection being opened by, for example, a Web browser.

  • Page 40: Starting F-Secure Mobile Anti-Virus (Normal Start-Up)

    You are prompted to run a full scan also if there were known infections when F-Secure Mobile Anti-Virus was last running and you chose not to disinfect or delete the infected files, next time you start F-Secure Mobile...
  • Page 41 Press to run a full scan. Pressing cancels the query and takes you back to the Main view. F-Secure Mobile Anti-Virus runs a full scan displaying a progress bar and the number of files that have been scanned.
  • Page 42 When the scan is finished or stopped, the scan results display the number of: › Infected files that were detected › Files that were not scanned › Scanned files A number of icons appear in the Scan results screen. The following table lists the icons and their meaning in each category.

  • Page 43: Shutting Down F-Secure Mobile Anti-Virus

    “Viewing Details of Infected Files”, 60. Shutting Down F-Secure Mobile Anti-Virus WARNING: If you shut down F-Secure Mobile Anti-Virus, the infected files are not quarantined and the system is not protected against viruses. To shut down F-Secure Mobile Anti-Virus: ⇒...

  • Page 45: Configuration

    ONFIGURATION Overview..................46 Scan Settings ................46 Update Settings ................48 Exclusion Settings ..............50...

  • Page 46: Overview

    Configuring F-Secure Mobile Anti-Virus involves setting up the configuration options that help you protect your device against viruses and harmful content in all file types. Correctly configured, F-Secure Mobile Anti-Virus detects and deletes all malware that enters the device through wireless IP connectivity, infrared connections and removable memory cards.
  • Page 47 CHAPTER 5 Configuration Go to Mode and press Options Change to edit the scanning mode. Select the desired scanning mode and press OK. For an explanation of the available scanning modes, see “Scanning Modes”, 54. If you set the scanning mode to ‘Once per day’ or ‘Once per week’, you need to set the scanning time as follows: a.

  • Page 48: Update Settings

    Select the desired scanning day, and press Ok. Update Settings The Update settings view allows you to configure the update mode and the connection for the F-Secure Mobile Anti-Virus to connect to the Anti-Virus update service. To set the connection: 1.

  • Page 49: Chapter 5 Configuration

    CHAPTER 5 Configuration Go to Internet Access point and press Options Change. Select the connection you want to use as an access point to connect to the Anti-Virus update service and press Options Select. The Internet access point settings are operator specific. To enable automatic updates: 1.

  • Page 50: Exclusion Settings

    Internet is active, F-Secure Mobile Anti-Virus checks for updates once a day at most. F-Secure Mobile Anti-Virus does not, however, open a connection, but it recognizes a connection being opened by, for example, a Web browser. If you want to check for updates more often, you can run a manual check.
  • Page 51 CHAPTER 5 Configuration Select the desired file or folder and press to add it to the exclusion list. To remove items from the exclusion list: 1. In any of the main views, press Options Settings. Go to the Exclusion view. Select the file or folder you wish to remove from the exclusion list.
  • Page 52 Press Back to return to the Exclusion view. To restore the default exclusion settings: 1. In any of the main views, select Options Settings. Go to the Exclusion view. Press Options Default and press to confirm restoring the default exclusion settings.

  • Page 53: Virus Scan

    IRUS Overview..................54 Scanning Modes................. 54 Running a Manual Scan ............. 55 Viewing Scan Results..............56...

  • Page 54: Overview

    Overview F-Secure Mobile Anti-Virus is configured to provide you with complete protection against malicious code attacks. If real-time scanning is enabled, when the data on your device is accessed or modified, the F-Secure Mobile Anti-Virus automatically scans it for malicious content.

  • Page 55: Running A Manual Scan

    During manual and scheduled scans, the F-Secure Mobile Anti-Virus scans all the data on your device, including installed memory card(s). The F-Secure Mobile Anti-Virus prompts you to scan your device for viruses in the following cases: › After completing the activation ›...

  • Page 56: Viewing Scan Results

    Viewing Scan Results Scan results are always displayed after a manual and scheduled scan, if viruses were detected during scanning. The Scan results view displays the following statistics: Infected: The number of infections found. For more information about removing infected files, see ”Processing Infected Files”, 59.

  • Page 57: Chapter 6 Virus Scan

    CHAPTER 6 Virus Scan A number of icons appear in the Scan results view. The following table lists the icons and their meaning in each category. Infected Not scanned Scanned None All files were The number of scanned files scanned The number of files that could not be opened for...
  • Page 58 To view the details of not scanned files: 1. In the Not scanned files view, go to the file the details of which you wish to view. Press Options Details. The following information is displayed on the not scanned file: ›...

  • Page 59: Processing Infected Files

    ROCESSING NFECTED ILES Overview..................60 Viewing Details of Infected Files..........60 Processing Infected File(s)............62 Viewing Disinfection Results ............63...

  • Page 60: Overview

    F-Secure Mobile Anti-Virus works in the background and scans your files automatically. When F-Secure Mobile Anti-Virus finds a virus in a file, you can delete or quarantine the infected file. If you decide to delete the file, it is removed completely;...

  • Page 61: Chapter 7 Processing Infected Files

    You can find in-depth virus descriptions in the F-Secure web site: http://www.F-Secure.com/v-descs/. To view more details about an infected file, select the desired file,...

  • Page 62: Processing Infected File(S)

    › Quarantine - quarantine the infected file, after which the file cannot be accessed when F-Secure Mobile Anti-Virus is running in the background. › Delete - delete the infected file, after which you can reinstall it or restore it from the backup copy.

  • Page 63: Viewing Disinfection Results

    CHAPTER 7 Processing Infected Files From the Select action menu, select the desired action, and press › If you select to delete the infected file, a confirmation message prompts you to confirm the deletion. › If you select to release the infected file, a warning message warns you that after releasing the file, it is not quarantined any more and can be accessed.
  • Page 64 The following explains the meaning of the icons on the Disinfection results screen: Icon Explanation File successfully disinfected. If the file contained multiple infections, all infections were successfully removed. File was not processed. The user stopped the disinfection process before the disinfection was completed. File was not disinfected.

  • Page 65: Chapter 8 Updating

    PDATING Overview..................66 Viewing Update Information ............66 Updating F-Secure Mobile Anti-Virus ......... 68...

  • Page 66: Overview

    Overview F-Secure Mobile Anti-Virus includes an update service, which means that F-Secure Mobile Anti-Virus can be updated regularly to keep the virus definition database up to date. An up-to-date virus definition database is needed for proper functioning of F-Secure Mobile Anti-Virus: only an up-to-date virus definition database enables finding and removing even the most recently found viruses.
  • Page 67 Last full scan The date of a last full scan. Your copy of F-Secure Mobile Anti-Virus includes a license. During this time, you can freely update your F-Secure Mobile Anti-Virus. When your license expires, you can update your copy only after...

  • Page 68: Updating F-Secure Mobile Anti-Virus

    Updating F-Secure Mobile Anti-Virus You can manually update F-Secure Mobile Anti-Virus whenever you want, or you can configure it automatically to download updates every time there is an active connection to the Internet. F-Secure Mobile Anti-Virus does not open a connection, but it recognizes a connection being opened by, for example, a Web browser.

  • Page 69: Upgrading The Application

    Updating 8.3.2 Upgrading the Application When a new F-Secure Mobile Anti-Virus version is available, a message is displayed prompting you to download the application upgrade. The upgrade is downloaded automatically only if the virus definition database version requires it to work properly.

  • Page 71: Troubleshooting

    ROUBLESHOOTING No Internet Access Points Configured........72 Invalid Subscription Number............72 Unable to Connect to Update Server/Update Failure ....72 Update Service Could Not Authenticate Device ......73 Service Has Expired or About to Expire ........73 Virus Definition Database Corrupted or Missing and Virus Protection Not Updated ..............

  • Page 72: No Internet Access Points Configured

    No Internet Access Points Configured Q. When trying to connect to the update server, I get a notification that no Internet access points are configured. What causes this? A. You may have deleted the Internet access point that you selected during the activation.

  • Page 73: Chapter 9 Troubleshooting

    Service Has Expired or About to Expire § Q. What should I do when one of the following messages appear on my device screen? A. If your subscription has expired or is about to expire, F-Secure Anti-Virus notifies you by showing one of the above messages.

  • Page 74: Virus Definition Database Corrupted Or Missing And Virus Protection Not Updated

    If your subscription has expired and you want to renew it, press to purchase more subscription service time. For more information, Appendix A. Purchasing Subscription Service Time. The other message simply reminds you that your subscription is going to expire in a number of days.

  • Page 75: Theme Files On Memory Card

    CHAPTER 9 Troubleshooting Theme Files on Memory Card Q. Since I started using themes, my phone performs quite slowly. What can I do to improve its performance? A. To improve the performance, we recommend transferring the theme in use from the memory card and storing it on the device memory. Multiple Messages When Purchasing Subscription Q.

  • Page 76: Automatic Updates Generating Data Traffic

    10 cents to your phone bill. If an updated application is also available, because of the large amount of data, F-Secure Mobile Anti-Virus displays the amount of data to be downloaded and prompts you for confirmation before starting to download the updated application.

  • Page 77: Technical Support

    ECHNICAL UPPORT Overview..................78 Web Club..................78 Virus Descriptions on the Web ........... 78 Electronic Mail Support............... 78...

  • Page 78: Overview

    10.1 Overview F-Secure Technical Support is available by e-mail and from our Web site. You can access our Web site from within F-Secure Mobile Anti-Virus or from your Web browser. For Technical Support of all F-Secure products, go to F-Secure Support Center at: http://support.f-secure.com/enu/home/.
  • Page 79 Partner. Send your e-mail to: Anti-Virus-<country>@F-Secure.com Example: Anti-Virus-Norway@F-Secure.com If there is no authorized F-Secure Anti-Virus Business Partner in your country, you can request basic technical assistance from: Anti-Virus-Support@F-Secure.com When contacting support, prepare and include the following information in your support request: ›...

  • Page 81: Appendix A Purchasing Subscription Service Time

    APPENDIX: Purchasing Subscription Service Time Overview..................82 SMS-Based Purchase ..............82 Purchasing Through PC Browser..........84...

  • Page 82: Overview

    Overview You can purchase more subscription service time in one of the following ways (depending on your software version): › SMS-based purchase › Purchasing through PC browser The additional service time purchased is either added to the time remaining in your previous order or to your free evaluation period. To keep your device continuously protected, we recommend purchasing additional service time well before the expiration date.
  • Page 83 APPENDIX A Purchasing Subscription Service Time Press Purchase. The Select Method screen is displayed. Press Options Select to select the Phone bill payment method. When prompted to accept payment, press to complete your subscription service time purchase. In the response SMS, you receive a confirmation of your purchase and a code for activating the service.

  • Page 84: Purchasing Through Pc Browser

    To purchase more service subscription time through your PC browser: Open http://www.f-secure.com/estore/ in your web browser and enter your subscription number in the Subscription Number field to identify your subscription. F-Secure eStore accepts the most commonly used credit cards and wire/bank transfers. Follow the instructions on the screen.

  • Page 85: About F-Secure Corporation

    About F-Secure Corporation F-Secure Corporation ..............93 The F-Secure Product Family............ 95...

  • Page 86: F-Secure Corporation

    Helsinki, Finland with North American main office in San Jose, California, as well as offices in Germany, Sweden, Japan and the United Kingdom and regional offices in the USA. F-Secure is supported by a network of value added resellers and distributors in over 90 countries around the...
  • Page 87 Nokia and Compaq. F-Secure's customers include many of the world's largest industrial corporations and best-known telecommunications companies; major international airlines; European governments, post offices and defense forces;...

  • Page 88: The F-Secure Product Family

    F-Secure SSH provides numerous features to make secure administration and remote access connections easy to use, in a user-friendly, terminal-based application running on a wide variety of platforms.
  • Page 90 www.f-secure.com...

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