Tips and General Information
The procedure to maintain the image drives is described in the CSX Color Server Installation and
Printing Guides. This procedure may be required periodically to delete VI, RTP and associated
files from the Image drives, or if the drives become fragmented.
To format the Image drives, first delete all jobs in the CSX Color Server storage folder and exit the
CSX Application. Click on Start and scroll up to CSX 2000 à CSX 2000 Tools à Format Image
Drives. Follow the on-screen prompts.
After three days of running and deleting VI jobs, it is good practice to "clean up" the storage
folder by running the 3-minute "Format Image Disks" software routine. It will remove any file
fragments that remain and will also delete all jobs resident in the storage folder.
Error Reporting: If a Postscript File Fails to Process
If PS files fail to RIP, try these steps to determine where the problem is:
First, try to preview the PS file. Adobe Acrobat will open and preview the image.
If the image does not preview and Adobe displays an error, then the PS file is incorrect.
Make sure the job was sent using the correct printer drivers and PPD.
If the job previews OK but still fails in RIP, verify that there are no conflicting job
When a font substitution is performed the message appears in the job history of the specific file.
Embedded ICC Profiles
Adobe and the CSX Color Server do not support ICC profiles embedded within an RGB TIFF.
Use EPSF or PhotoShop CT file format to handle the color conversions.
To preview PS or PDF files from the CSX Color Server, use the file/import function in the CSX
Color Server workspace, once the file is imported it can be previewed and printed.
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