Troubleshooting - Xerox Phaser 6120 Reference Manual

Troubleshooting

Symptom
When printing on both
sides of paper with a
custom size, an error
occurs.
When printing from a Web
browser, each frame is
printed on a separate
page.
Two-sided printing cannot
be selected.
Tray 2 cannot be selected.
The error was cancelled,
but the error message
appeared again.
Troubleshooting
Action
Both sides of paper with a custom size
cannot be printed on. In addition, there are
limitations on the media types that can be
selected. Refer to the User Guide (CD-ROM)
provided with the printer.
Depending on the Web browser being used,
each frame will be printed on a separate
page. Try printing from a different Web
browser. You can confirm it using the
"preview" function of the print dialog.
If the printer is connected by USB, select the
installed options with the Chooser. For details
on selecting options with the Chooser, refer
to "Selecting the Printer in the Chooser" on
page 69. In addition, there are limitations on
the media types that can be selected. Refer
to the User Guide (CD-ROM) provided with
the printer.
Occasionally, the error message appears a
few times, even though the error was
cancelled.
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