About This Guide Text Conventions......................viii Symbols in Text......................ix Symbols on Equipment....................ix Getting Help ........................ x Compaq Technical Support .................. x Compaq Website ....................xi Compaq Authorized Reseller ................xi Chapter 1 System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition Configuring the System ....................1-2...
Page 4
Compaq ProLiant CL1850 Software User Guide Chapter 2 System Setup and Configuration for Novell NetWare Configuring the System ................... 2-2 Preconfiguration Checks................... 2-2 Configuring the Shared Storage Array ............. 2-2 Configuring Server Node 1................2-2 Configuring Server Node 2................2-3 Configuring the Cluster for NetWare 4.2..............
Page 5
Contents v Chapter 4 Integrated Management Log Multiple Ways of Viewing the Log ................4-2 Compaq Insight Manager ..................4-2 Compaq Survey Utility..................4-3 List of Events......................4-4 Chapter 5 System Management for Microsoft Windows NT Server 4.0, Enterprise Edition Cluster Management Concepts Using Microsoft Windows NT .......5-2 Managing a Cluster without Interrupting Applications or Services ....5-2...
SmartStart and Support Software CD, and the Management CD for complete reference source materials. Now you can also quickly access much of the system’s configuration and installation information by using the poster or access panel labels that shipped with your Compaq ProLiant CL1850.
Compaq ProLiant CL1850 Software User Guide Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase.
About This Guide ix Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Center. Telephone numbers for worldwide Technical Support Centers are listed on the Compaq website. Visit the Compaq website: http://www.compaq.com Be sure to have the following information available before you call Compaq: Technical support registration number (if applicable) Product serial numbers...
Third-party hardware or software Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. Visit the Compaq website: http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518.
Chapter System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition Have the following items available as you configure your Compaq ProLiant CL1850. Hardware Configuration and Installation Poster Compaq SmartStart and Support Software CD Compaq SmartStart Installation Poster...
This allows you to see all of the hardware settings. 5. Select Step 3: View or Edit Details. 6. Arrow down to Compaq 64-Bit Dual Channel Wide Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option then press Enter.
Page 13
1 setup. When configuring server node 2, the utility shows the results of the shared drives configured during the server node 1 setup. NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster information.
1-4 Compaq ProLiant CL1850 Software User Guide 21. To ensure that the latest Compaq drivers have not been overwritten by the service pack, rerun the Server Support Software. Configuring Server Node 2 1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list.
Administrator. Refer to MSCS documentation for installation steps. 17. After installing MSCS, install the latest Service Pack if applicable. 18. To ensure that the latest Compaq drivers have not been overwritten by the service pack, rerun the Server Support Software.
This allows you to see all of the hardware settings. 5. Select Step 3: View or Edit Details. 6. Arrow down to Compaq 64-Bit Dual Channel Wide Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option and press Enter.
1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch and choose server node 2 from the list. NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL1850 User Guide. 2. Boot server node 2 with the SmartStart CD in the CD-ROM drive.
12. After Windows NT, Service Pack 3, and MSCS are installed, install the latest Service Pack if applicable. 13. To ensure latest Compaq drivers have not been overwritten by the service pack, rerun the Server Support Software. Verifying Creation of the Cluster Now that the software is installed, use the following steps to verify the creation of the cluster.
System Setup and Configuration for Microsoft Windows NT S/E 4.0 1-9 3. If the cluster has been created correctly, the names of both server nodes appear on the left side of the Cluster Administrator window (see Figure 1-1). Note the cluster name. Figure 1-1.
1-10 Compaq ProLiant CL1850 Software User Guide 4. Power down one of the server nodes. 5. Within several seconds, Cluster Administrator running on the surviving server node should bring online all of the predefined resources and groups that were previously owned by the powered-down server node.
Although details of these procedures are beyond the scope of this guide, several documents are available from both Microsoft and Compaq to assist you with these final steps. The best source of information concerning the steps to configure cluster groups and cluster resources is Microsoft’s Cluster Server Administrator’s...
Page 22
Microsoft IIS 3.0 Resource Failover Using MSCS The following Integration TechNotes are available on the Compaq website: http://www.compaq.com Visit the Compaq website to download the most current versions of these and other technical documents: Microsoft SQL Server Service Failover Using MSCS Oracle Service Failover Using MSCS Resource Failover Using Oracle FailSafe 2.0x and MSCS...
Chapter System Setup and Configuration for Novell NetWare Have the following items available as you configure your Compaq ProLiant CL1850. Hardware Configuration and Installation Poster Compaq SmartStart and Server Management CD Compaq SmartStart Installation Poster Compaq Insight Manager Installation Poster Operating system documentation Novell NetWare 4.2 or NetWare 5...
2-2 Compaq ProLiant CL1850 Software User Guide Configuring the System The sections below provide instructions for configuring your ProLiant CL1850 system. Preconfiguration Checks 1. Be sure you have sufficient software rights to install the operating system and software applications on each server.
NetWare disk partitions and to create or modify the volumes that the system will use. NOTE: The Compaq 53c876 is the local controller for the internal hard disk drives on the server nodes. The Compaq 53c896 is the controller device for the shared array controller.
Page 26
This allows you to see all of the hardware settings. 6. Select Step 3: View or Edit Details. 7. Arrow down to Compaq 64-Bit Dual Channel Wide Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option then press Enter.
System Setup and Configuration for Novell NetWare 2-5 Configuring the Cluster for NetWare 4.2 Novell High Availability Server (NHAS) is the software needed to run the clustering aspect of the ProLiant CL1850 when running NetWare 4.2. This software must be installed after each server node has NetWare 4.2 loaded and at least one volume from the shared storage array has been mounted to each server node.
2-6 Compaq ProLiant CL1850 Software User Guide NetWare volumes can span multiple drives. When a volume spans more than one drive, all of the drives that it spans must be shared or all of them must be not shared. Otherwise if one drive fails, there will be no access to the volume from either cluster server.
System Setup and Configuration for Novell NetWare 2-7 Verifying Functionality of the Cluster Now that the software is installed, you can verify the creation of the cluster from the NHAS Console. All three links under Connection Status will show Connected. See Figure 2-1. Figure 2-1.
2-8 Compaq ProLiant CL1850 Software User Guide To test NetWare Link Disconnect: 1. Remove the network cable from the server’s network card to which NetWare Link is dedicated. The NetWare Link status should change from Connected to Not Connected. 2. Reconnect the network cable to the network card. The NetWare Link status should change from Not Connected to Connected.
System Setup and Configuration for Novell NetWare 2-9 5. Enter the name of the server node you want to add to the cluster, or browse and select one from the list, and then click Add to Cluster. Repeat this step for the second server node to add to the cluster. When you add a server node to a cluster, Novell Cluster Services automatically detects the server node’s IP address.
Chapter CR3500 Configuration Utility This chapter provides instructions for using the Compaq CR3500 Configuration Utility and describes methods to configure your CR3500 controller quickly and easily. The CR3500 Configuration Utility is located on the Compaq SmartStart and Support Software CD.
Install a redundant CR3500 controller (optional). To install a redundant CR3500 controller, refer to the Compaq ProLiant CL1850 User Guide. Determine which fault tolerance method and logical drive configuration you want to use. For more information on RAID levels, refer to the...
SmartStart CD and run SETUP.EXE. This will install the CR3500 Configuration Utility to the server node. 3. Go to Start, Compaq System Tools, CR3500 Utility to run the utility. 4. A connection window appears (Figure 3-1). Figure 3-1. CR3500 Configuration Utility SCSI connection 5.
2. Insert the SmartStart CD into the system running Windows 95/NT. 3. From Windows Explorer, go to the CR3500 directory on the SmartStart CD and run SETUP.EXE. This will install the CR3500 Configuration Utility. 4. Go to Start, Compaq System Tools, CR3500 Utility to run the utility.
Page 36
CR3500 Configuration Utility 3-5 5. A connection window appears (Figure 3-3). Figure 3-3. CR3500 Configuration Utility Serial connection 6. Select Serial, then click OK. 7. Next you will see the Serial Connection window (Figure 3-4). Choose the COM port (usually COM1) used to make the connection to the shared storage array.
3-6 Compaq ProLiant CL1850 Software User Guide Configuration Utility Features Main Window The CR3500 Configuration Utility main window (Figure 3-5) has four areas: The menu bar The tool bar The logical drives window The physical drives window Figure 3-5. CR3500 Utility main window Drop-Down Menus The main window has menu bars and drop-down menus.
CR3500 Configuration Utility 3-7 Shortcut Menus Frequently used commands can also be accessed by clicking the right mouse button on the system, logical drive, device, or folder icon. Main Window Menu Bar The menu bar (Figure 3-6) provides cascading menu selections for most of the functions you can perform in the configuration utility.
3-8 Compaq ProLiant CL1850 Software User Guide Each tool bar icon is described in Table 3-2. Table 3-2 Storage Window Tool Bar Icons Icon Icon Name Description Add logical drive button Enables you to add a new logical drive to your storage subsystem...
Page 40
CR3500 Configuration Utility 3-9 Large Icons, Small Icons, and List Views If you choose the Large Icons, Small Icons, or List options in the Logical Drives View menu, the program uses icons to indicate the underlying structure of the logical drives in the Logical Drives window. The logical drive types and their corresponding icons are shown in Table 3-3.
Page 41
3-10 Compaq ProLiant CL1850 Software User Guide Table 3-4 Logical Drive Status continued Logical Drives State Icon State Description Reduced One physical drive in a logical drive has failed. Initializing The program is creating a starting parity for a logical drive that has parity, or is starting data for a logical drive that does not have parity.
CR3500 Configuration Utility 3-11 Physical Drives Window The Physical Drives window (Figure 3-9) provides detailed information about the physical drives you have configured in your storage subsystem. Figure 3-9. Physical Drives window...
Page 43
3-12 Compaq ProLiant CL1850 Software User Guide The CR3500 Configuration Utility uses icons to indicate the status of the disks in the disk window. The physical drive states and corresponding icons are shown in Table 3-5. Table 3-5 Physical Drive States...
Configuration Procedures Adding a Controller A second CR3500 controller may be added for redundancy of the shared storage array. To install a second controller, refer to the Compaq ProLiant CL1850 User Guide. Configuring the CR3500 Controller Each installed controller has configuration properties that can be modified using the CR3500 Configuration Utility.
Page 45
3-14 Compaq ProLiant CL1850 Software User Guide Figure 3-10. Controller Properties window, General tab The General tab has the following properties. System Name—Shows the system name as it is known by the operating system. Failover Mode—Shows the failover mode selected: high performance (active/active), high availability (active/passive), or stand-alone (single controller).
Page 46
CR3500 Configuration Utility 3-15 Create rate—Enter the desired create rate, which ranges from 1 to 100. The controller creates RAID sets while it handles I/O activity. A rate below 50 emphasizes I/O response over the RAID set creation. A rate above 50 puts a higher priority on the RAID set creation at the expense of I/O activity.
Page 47
0 and 7 for an 8-bit module. Make sure the ID you select does not conflict with other IDs. Target IDs are also referred to as the SCSI NOTE: Compaq recommends using the default values for the Channel 0 Target ID. Bus width—Enter the desired bus width, 8 bit or 16 bit.
Page 48
CR3500 Configuration Utility 3-17 SCSI transfer rate—Enter the desired SCSI transfer rate. You can choose from 5 MB to 40 MB. Tag queuing—If your host adapter supports tag queuing check here. Tag queuing permits each initiator to have multiple commands outstanding and each target to optimize the commands it receives.
3-18 Compaq ProLiant CL1850 Software User Guide The Cache tab (Figure 3-13) indicates the cache memory size for each occupied slot in a controller’s memory. Figure 3-13. Controller Properties window, Cache tab Adding Physical Drives The system’s CR3500 RAID Controllers must recognize the physical drives in the shared storage area before you can create logical drives from them.
CR3500 Configuration Utility 3-19 3. From the Main window, click Physical Drive, then click New. 4. The Add New Physical Drive Window appears. Enter the channel number and Target ID for the new physical drive. The Target ID is displayed on the grid. NOTE: An alternate method for adding drives is to click on an empty cell in the grid, then right click and select New.
Page 51
3-20 Compaq ProLiant CL1850 Software User Guide 2. Select the physical drives for the new logical drive (Figure 3-15). The number of physical drives you choose will determine the amount of storage that will be available for the new logical drive. To select a physical drive, click on an available physical drive and it will be added to the selected physical drive list.
Page 52
CR3500 Configuration Utility 3-21 3. Add the capacity for the logical drive (Figure 3-16). Figure 3-16. Add Logical Drive: Step 3 To create a single logical drive using the total capacity available, click Add. The capacity remaining changes to 0. The new logical drive will appear in the bottom window, along with its capacity size.
Page 53
3-22 Compaq ProLiant CL1850 Software User Guide 4. Define the strip size and the host port for the new logical drives (Figure 3-17). Click Next to continue. For more information on strip size and host ports, refer to the Online Help.
Page 54
CR3500 Configuration Utility 3-23 5. Select a Logical Unit Number (LUN) for the logical drive (Figure 3-18). The Step 5 screen also gives you the option of enabling the Writeback Cache to improve host performance. For more information on LUNs and Writeback Cache, refer to the Online Help.
3-24 Compaq ProLiant CL1850 Software User Guide 6. View a summary of the new logical drives (Figure 3-19). In this summary you will find the RAID level, capacity, cache options, and member physical drives that you selected for each new logical drive. If you are not satisfied with these characteristics, you can go back and make changes by clicking on the Back Button.
CR3500 Configuration Utility 3-25 Replacing a Failed Controller in a Redundant Controller Environment A failed controller can be replaced without powering down the shared storage array. To replace a failed controller: 1. Remove the failed controller. 2. Insert the new controller. Replacing a Failed Drive A failed drive can be replaced without powering down the shared storage array.
3-26 Compaq ProLiant CL1850 Software User Guide Setting a Physical Drive as a Spare NOTE: Spare drives serve as spares to all logical drives. They are not grouped with a particular logical drive. How a Spare Works If a physical drive fails in a RAID 1, RAID 0+1, RAID 4, or RAID 5...
CR3500 Configuration Utility 3-27 Deleting Logical Drives CAUTION: If you delete a logical drive, all of your data on that logical drive will be lost. The logical drives in your storage subsystem are logical units that contain your user data. Although they do not exist in a physical sense, it is their logical structure that ties together the physical pieces of your data spread across their members.
Updating Firmware At some time, new firmware may be released for the CR3500 RAID Controller. This firmware can be obtained from the Compaq website. To update the firmware on the controller, select Update Firmware from the Storage pull–down menu from the main screen. Enter the new firmware file location and click Update.
IMPORTANT: If a warning message indicates “ Internal Error Has Been Detected” and cites an error code number, the problem requires assistance from Compaq technical support. See the “ About This Guide” section at the beginning of this book for technical support phone numbers.
Chapter Integrated Management Log NOTE: The Compaq Integrated Management Log (IML) only records events for the server nodes. The IML does not record events in the shared storage array. The Compaq Integrated Management Log (IML) records events and stores them in an easily viewable form. The Compaq Integrated Management Log records hundreds of events and then marks each event with a time-stamp with one-minute granularity.
By being able to view the events that occur, you can take immediate action. You can view and print the event list from within Compaq Insight Manager by following the instructions below. You can also mark a critical or caution event as repaired after the affected component has been replaced, for example, if a fan that has failed has been replaced.
Compaq website. Refer to the Compaq Management CD for information on installing and running the Survey Utility. After you have run the Survey Utility, you can view the Compaq Integrated Management Log by loading the output of the utility (typically called SURVEY.TXT) into a text viewer such as Microsoft Notepad.
Although the same basic information is displayed, the format of the list may be different depending on how you are viewing it from within Compaq Insight Manager or the Compaq Survey Utility. The following table identifies the event types (affected components) and associated event messages.
Page 65
Integrated Management Log 4-5 Table 4-1 Event Messages continued Event Type Event Message Power Subsystem Power Supply Failure System Power Supply Failure (Power Supply X) Power Supply Inserted System Power Supply Inserted (Power Supply X) Power Supply Removed System Power Supply Removed (Power Supply X) Power Supply Not Redundant System Power Supplies Not Redundant System Configuration...
Page 66
System Management for Microsoft Windows NT Server 4.0, Enterprise Edition Throughout the life of your Compaq ProLiant CL1850 you will encounter the need to improve performance, upgrade hardware components, upgrade software, increase storage capacity, restructure cluster groups, back up cluster data, or merely monitor ongoing activities.
Managing Hardware Components of Individual Server Nodes Compaq Insight Manager has been enhanced to operate with the Compaq ProLiant CL1850. While Compaq Insight Manager maintains its current features of viewing and managing servers and their components, it now allows you to view two server nodes as a single cluster entity.
While only one server node can own the logical drive at any given time, ownership can switch from one server node to another. Compaq Insight Manager reports the current owner of a logical drive and updates this information dynamically if a failover occurs.
Manager 4.50 or greater has been updated to recognize and monitor the Compaq ProLiant CL1850. The following is an overview of the cluster- specific features found in Compaq Insight Manager. NOTE: The term cluster group used in this section refers to Compaq Insight Manager, not to Microsoft Cluster Server.
System Management for Microsoft Windows NT Server 4.0, Enterprise Edition 5-5 Explorer Device List Screen When Compaq Insight Manager discovers a cluster, a cluster group is automatically created and added to the Group window of Insight Manager’s Explorer Device List screen (Figure 5-1). The cluster protocol and address are also displayed.
Double-click on the Cluster Software item. Figure 5-3. Cluster Management screen If Microsoft Cluster Administrator is installed on the Compaq Insight Manager console, you can launch Cluster Administrator by clicking on the Cluster Administrator button near the upper-right corner of the screen, or by selecting an option from the right-mouse menu of the Cluster Software item.
The Cluster Shared Resources screen (Figure 5-4) contains specific information about the cluster interconnect and all cluster resources running on the server node. From the Compaq Insight Manager Cluster Shared Resources screen you can: View address, transport protocol, and physical ID of all cluster interconnects...
5-8 Compaq ProLiant CL1850 Software User Guide Cluster Group Hierarchy You can manage cluster groups at an appropriate level in the group hierarchy. Cluster groups are always displayed at the All Devices level (Figure 5-5), but cluster group shortcuts can be added to other groups.
Cluster Address A cluster address acts as a proxy, communicating with different servers in the cluster depending on the state of the cluster. A Compaq Insight Manager device using a cluster address may switch communication from one physical device to another, which may result in erroneous information being delivered.
Administrator is installed remotely, the remote node must be in the same domain as the server node. When running Cluster Administrator remotely, you should connect to the cluster via Compaq Insight Manager or by using the cluster IP address or cluster name.
System Management for Microsoft Windows NT Server 4.0, Enterprise Edition 5-11 Adding Shared Storage A ProLiant storage system cannot be added while the cluster is running. Follow these steps to add another shared storage system to an existing cluster. 1. Use Microsoft Cluster Administrator to bring all cluster groups and resources offline.
5-12 Compaq ProLiant CL1850 Software User Guide 12. On server node 2, go into the Service Control Panel applet and start the cluster service. Start Cluster Administrator and verify that the added drives are visible as unassigned physical disk resources.
Page 78
System Management for Microsoft Windows NT Server 4.0, Enterprise Edition 5-13 Adding a Drive to Increase Storage Capacity It is foreseeable that during the life of your ProLiant CL1850 you will need to expand the capacity of your storage system. The following steps describe how to add a drive to the system and to allocate it to Cluster Server.
Backing up a cluster’s data will increase the overall level of data availability. Compaq currently suggests the use of one of the following solutions: The first solution uses two tape backup subsystems, one tape backup subsystem attached to each server node.
System Management for Microsoft Windows NT Server 4.0, Enterprise Edition 5-15 Managing Cluster Performance As applications or resources transfer from one server to another, the performance of the clustered servers will likely change. The extent of the performance change depends greatly on how well equipped the other server node is to handle the increase in workload.
Page 82
2 Compaq ProLiant CL1850 Software User Guide Microsoft Windows NT Technical Phone Support Enterprise Edition 1-3, 1-5 Center x SmartStart 1-1, 1-2 website x, xi, 1-12, 3-28 SmartStart and Support configuration Software vii logical drive 3-2 Systems Reference Library vii...
Page 83
Index 3 redundant 3-2, 3-13 logical 1-3, 1-7, 2-3, 2-4, 3-8 installing 3-29 adding 3-19 serial connection 3-3 creating 3-1 serial number 3-15 defined 3-1 setting up 2-3, 2-4 deleting 3-27 shared storage 1-6 locating members 3-10 single 3-14 property sheets 3-10 status 3-12 RAID 0+1 3-26 unavailable 3-14...
Page 84
4 Compaq ProLiant CL1850 Software User Guide PCI bus 4-4 firmware uncorrectable 4-4 updating 3-28 unrecoverable 4-4 firmware revision 3-15 event Flash ROM xi messages associated 4-4 log 4-4 getting help x table 4-4 severity levels graphical user interface 3-1...
Page 85
Index 5 high performance 3-14 information http://www.compaq.com x, xi, 1-12 capacity 3-10 name 3-10 RAID level 3-10 setup 1-11 sources 1-11 activity 3-14 state 3-10 channel mode 3-16 storing 1-3 technical vii host 3-16 installation response 3-14 final screen 2-9...
Page 86
6 Compaq ProLiant CL1850 Software User Guide increasing capacity 3-18 Microsoft locating members 3-10 Cluster Administrator 1-8, name 3-10 1-9, 1-10 reconstructing 3-25 Cluster Server 3-28 reduced state 3-25 Administrator 1-3, 1-5 setting up 2-3, 2-4 administrator’s guide 1-1, 1-11...
Page 87
Index 7 network cable 2-8 partition 2-9 card 2-7 physical drives client available 3-12, 3-20 failover 1-10 failed 3-12 connection type good 3-12 SCSI 3-15 recognizing 3-18 serial 3-15 reconstructing 3-12 machine 1-10 spare 3-12 nodes See server nodes states 3-12 Novell PING command 1-10 Cluster Services 2-8, 2-9...
Page 89
Index 9 SmartStart CD vii tables manual installation 1-5 controller status 3-12 SmartStart and Support Software event messages 4-4 CD 1-2 logical drive software status 3-9 applications 2-2 logical drive types 3-9 cluster 1-5 physical drive states 3-12 installing 1-2, 2-2 shared storage area NCS 2-8 connection 3-4...
Page 90
10 Compaq ProLiant CL1850 Software User Guide verifying warnings client failover 1-10 electrical shock x cluster creation 2-7 website 1-12 direct links 2-7 Compaq x, xi NetWare 2-7 Windows NT volumes installing 1-4 creating 1-3 logging on 1-5 formatting 1-3...