Page 1 AlphaServer 1000A Rackmount Owner’s Guide Order Number: EK–RMNOR–OG. A01 Digital Equipment Corporation Maynard, Massachusetts...
Page 2 April 1996 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
Page 3 Information - Class A FCC ID: AO9-PB70 FCC NOTICE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
Page 4 ACOUSTIC DECLARATION: ISO 7779: Product Sound Power Level Sound Pressure Level L(WAd), B L(pAm), dBA (bystander positions) AlphaServer 1000A Model 2xx Idle Operate Idle Operate (PB7RT-A9) with: 1xRZ26/8 2xRZ26/8 3xRZ26/8 Current values for specific configurations are available from Digital representatives.
Page 5: Table Of Contents
Contents 1 System Overview Introduction.......................... 1-1 System Overview ......................... 1-1 Supported Operating Systems ..................1-2 System Console Firmware ..................... 1-2 Console Firmware Tasks..................1-2 System Features......................1-4 Reliability/Availability .................. 1-4 System Expansion ..................1-4 Server Management..................1-5 System Security..................... 1-5 Front Panel Controls and Indicators................
Page 6 Contents Power Requirements...................... 2-4 System Accessories......................2-5 Optional Accessories ....................2-5 Connecting a Keyboard, a Mouse, or a Printer ..............2-6 Connecting a Monitor or a Terminal ..................2-6 Connecting to Network Hardware ..................2-7 Verifying Hardware Setup....................2-8 Locking Your System......................2-8 Recording the System Unit Key Number ...............
Page 7 Contents Systems with Digital UNIX or OpenVMS Alpha ............ 4-7 Reading the Startup Test Results ................... 4-8 If the System Passes Startup Tests ..............4-8 If the System Fails Startup Tests..............4-8 Using the Consoles....................... 4-8 Invoking Console Mode....................4-9 When to Switch Consoles ....................
Page 8 Contents Using a Diskette Drive ....................4-28 Using a CD-ROM Drive....................4-29 Caring for Your System ..................... 4-30 Cleaning Your System....................4-30 Cleaning Your Mouse....................4-30 Cleaning Your Keyboard..................... 4-31 Moving Your System ....................4-31 Installing Your System at a New Location..............4-31 5 Installing and Removing Components Introduction .........................
Page 9 Contents 6 Configuring Your System Introduction.......................... 6-1 Viewing the System Configuration..................6-1 ARC Console Configuration Options................6-2 SRM Console Configuration Commands ............... 6-4 The show config Command ..................6-5 The show device Command..................6-8 The show memory Command ................. 6-9 The set and show Commands................
Page 10 Contents Updating Firmware Using the Network ................. 7-6 Updating Firmware Using the Diskette Drive ..............7-6 8 Troubleshooting Your System Introduction ......................... 8-1 Troubleshooting Overview ....................8-2 System Diagnostics ......................8-3 Interpreting Error Beep Codes..................8-4 Reading the Console Event Log ..................8-4 The test Command ......................
Page 11 Contents Serial Port Connectors .................... 9-8 Keyboard and Mouse Port Connectors ..............9-8 SCSI Port Connector....................9-9 LEDs..........................9-10 System Board Jumper Settings ................... 9-10 SCSI ID Settings ........................ 9-13 Single-Controller Configuration Jumper Options ............9-13 Specifications........................9-14 System Architecture ......................9-16 Glossary Index Table of Figures...
Page 12 Contents Figure 5-11: Installing the Power Supply................5-20 Figure 5-12: Removing and Installing the CPU Card............5-22 Figure 6-13: Memory Banks....................6-12 Figure 6-14: EISA and ISA Cards ..................6-14 Figure 6-15: EISA, ISA, and PCI Open Slots ..............6-15 Figure 6-16: PCI Option Card ....................
Page 13 Contents Table 8–11: Troubleshooting Monitor and Terminal Problems ........... 8-16 Table 8–12: Troubleshooting Keyboard and Mouse Problems ..........8-17 Table 9–1: VGA Port Pinouts ....................9-6 Table 9–2: Parallel Port Pinouts ................... 9-7 Table 9–3: Serial Port Pinouts ....................9-8 Table 9–4: Keyboard and Mouse Port Pinouts ..............
Page 15: About This Guide
Please note that this Owner’s Guide is not contained on the CD-ROM Read Me documentation for the AlphaServer 1000A Rackmount system. Reader’s Comments Digital welcomes comments on this or any other manual. You can send your comments to Digital in the following ways: •...
Page 16 Preface Organization This guide is organized as follows: The Preface provides an overview of this guide. • Chapter 1, "System Overview," provides an overview of system features and capabilities. • Chapter 2, "Installing Your Hardware," provides instructions for installing your system hardware.
Page 17 Preface Conventions The following table lists the typographical conventions used in this guide. Convention Meaning Ctrl/x You hold down the Ctrl key while you press another key, indicated here by x. Warning: Contains information to prevent personal injury. Caution: Provides information to prevent damage to equipment or software.
Page 18: Related Documentation
Preface Related Documentation This section lists related documents that you may find helpful when you are operating your system or adding options. To Learn More About the System Document Part Number Alpha Architecture Concepts (Digital UNIX) EY-N389E Alpha Architecture Concepts (OpenVMS Alpha) EY-K725E To Install the System Document Part Number...
Page 19: System Overview
(RISC) microprocessors, based on the Alpha architecture, and provides all the power of a 64-bit computing environment. The Alpha Privileged Architecture Library code (PALcode) supports multiple operating environments that offer a choice of applications. AlphaServer 1000A Rackmount Owner’s Guide 1-1...
Page 20: Supported Operating Systems
(SRM) console. Regardless of the operating system you use, you need to access both consoles, depending on the particular task. Console Firmware Tasks The console firmware allows you to perform the tasks listed in Table 1-1 through either the ARC or the SRM console. 1-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 21: Table 1-1: Console Firmware Tasks
Set and display environment variables common to Digital UNIX, OpenVMS Alpha, and Windows NT Set console security Perform diagnostic tests Run the RAID Configuration Utility SRM command invokes ARC Run the EISA Configuration Utility SRM command invokes ARC AlphaServer 1000A Rackmount Owner’s Guide 1-3...
Page 22: System Features
Seven PCI expansion slots and two Accommodates industry-standard option EISA expansion slots cards such as Ethernet, FDDI, SCSI, and modems. Integrated Fast SCSI-2 controller Supports tape, CD-ROM, and hard disk drives without use of an expansion slot. 1-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 23: Server Management
Limits access to system components. Security loop (on rear of system Allows system to be secured in place. unit) Interlock sensor switch Automatically turns off system power if the top cover is removed while power is AlphaServer 1000A Rackmount Owner’s Guide 1-5...
Page 24: Front Panel Controls And Indicators
5. Halt switch 6. Diskette drive activity indicator 7. Diskette drive eject button MLO-013385 8. CD-ROM emergency eject hole 9. CD-ROM eject button 10. CD-ROM activity indicator 11. CD-ROM volume control 12. Headphone jack 1-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 25: Table 1-2: Front Panel Controls And Indicators
Adjusts headphone volume CD-ROM drive activity indicator Lights when the system is accessing the CD-ROM drive CD-ROM eject button Ejects disc from the CD-ROM drive Operator control panel display Displays diagnostic and error messages AlphaServer 1000A Rackmount Owner’s Guide 1-7...
Page 26: Front Panel Switches
The On/Off, Reset, and Halt switches are located on the left side of the front panel. They are identified by the icons shown in Figure 1-2. Figure 1-2: Front Panel Switches 1. On/Off switch 2. Reset switch 3. Halt switch MLO-013386 1-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 27: Rear Panel Ports And Slots
1. Four additional SCSI port knockouts 2. VGA port 3. Keyboard port 4. Serial port/terminal port (COM1) 5. Mouse port 6. Serial port/terminal port (COM2) 7. Parallel port 8. PCI/EISA 9. Power inlet MLO-013387 AlphaServer 1000A Rackmount Owner’s Guide 1-9...
Page 28: Internal System Options
Two removable-media storage devices, typically a CD-ROM drive, a digital audio tape (DAT) drive, or a quarter-inch cartridge (QIC) tape drive • Up to three 3½-inch fixed drives Figure 1-4 shows the locations of the storage option compartments. 1-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 29: Eisa, Isa, And Pci Options
Adding more memory allows your system to run memory-intensive software more quickly. The system supports the following memory option sizes: • 16 MB • 32 MB • 64 MB • 128 MB • 256 MB AlphaServer 1000A Rackmount Owner’s Guide 1-11...
Page 30: External Options
Monitor or terminal • Expansion boxes • Printers • RAID controller Ordering Options The list of supported options is subject to change. Contact your sales representative for the current supported options and ordering information. 1-12 AlphaServer 1000A Rackmount Owner’s Guide...
Page 31: Installing Your Hardware
1. Select a system location appropriate for service access, environmental conditions, and power requirements. 2. Confirm you have all the accessories that ship with the system and any other accessories you may want to add. AlphaServer 1000A Rackmount Owner’s Guide 2-1...
Page 32: Verifying The Installation Site
The system is located in an area (see Figure 2-1) that gives 61 cm (24 in) clearance from the rear of the cabinet and 91 cm (36 in) from the front of the cabinet for ventilation and servicing. 2-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 33: Figure 2-1: Workroom Area
Installing Your Hardware Figure 2-1: Workroom Area 48.3 cm 61 cm (19 in) (24 in) 61 cm 61 cm (24 in) (24 in) 66.04 cm (26 in) 61 cm (24 in) MLO-011590 AlphaServer 1000A Rackmount Owner’s Guide 2-3...
Page 34: Environmental Conditions
100-120/220-240 VAC Frequency 50-60 Hz Current 8.5/4.0 A (one power cord) __________________________ Note _____________________________ These ratings are the maximum with a fully loaded system enclosure and do not include a monitor or a terminal. ____________________________________________________________ 2-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 35: System Accessories
Connects ac power to power supply Mouse PS/2-style MMJ serial port connector (H8571-1) Attaches Digital 423 DECconnect cables Optional Accessories Depending upon your system’s configuration, you may want to order an optional VGA or SVGA monitor or terminal. AlphaServer 1000A Rackmount Owner’s Guide 2-5...
Page 36: Connecting A Keyboard, A Mouse, Or A Printer
Connect a VGA monitor, an SVGA monitor, or a terminal to your system unit, as shown in Figure 2-3. Figure 2-3: Connecting a Monitor or a Terminal 1. Monitor port connection 2. Keyboard port connection 3. Mouse port connection 4. Terminal port (COM1) VTxxx connection MLO-013390 2-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 37: Connecting To Network Hardware
You can use network adapters to connect the EISA and PCI buses. Your system supports various network options. You can connect to ThinWire, AUI, or 10Base-T Ethernet networks as shown in Figure 2-4. Figure 2-4: Network Connections 1. AUI cable 2. 10Base-T cable 3. ThinWire cable MLO-013391 AlphaServer 1000A Rackmount Owner’s Guide 2-7...
Page 38: Verifying Hardware Setup
When the system unit is unlocked, push the top cover to open. Figure 2-6 shows the system lock in the unlocked position. To remove the top cover, pull the cover off from the rear of the system. When you remove the top cover, the system cannot be turned on. 2-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 39: Recording The System Unit Key Number
Record the number and letter of the system unit key and put it in a safe place in case you need to order a replacement key. In Figure 2-6, callout number 2 points to the location of the key number on the system unit key. AlphaServer 1000A Rackmount Owner’s Guide 2-9...
Page 41: Preparing To Install Your Operating System
If your system was shipped with preinstalled software, proceed to "Booting the Operating System" in Chapter 4 "Basic Operation," and refer to the software documentation to start your operating system for the first time. AlphaServer 1000A Rackmount Owner’s Guide 3-1...
Page 42: Preparing To Install Microsoft Windows Nt
1. Before you install the MicroSoft Windows NT operating system, make sure you have the following items: • Microsoft Windows NT ARC firmware for the AlphaServer 1000A, Version 4.44 or later. The ARC firmware is a menu-driven utility to configure your system and Version 4.44 is required to run Windows NT 3.51.
Page 43: Updating The Firmware
1. From the Boot menu, use the arrow keys to highlight the Supplementary menu. Then press the Enter key. 2. Insert the Digital AlphaServer 1000A Drivers and Firmware Update diskette for Windows NT 3.51 into the diskette drive. 3. From the Supplementary menu, select "Install new firmware" and press the Enter key.
Page 44: Setting The Eisa Configuration
5. Select "Step 5: Save and Exit" and press the Enter key. At the confirmation prompt, select "Save the configuration" and press the Enter key. When a dialog box displays, indicating that the configuration has been saved, press the Enter key. Your system will restart with the updated information. 3-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 45: Preparing Your Hard Disk
Depending on the previous disk configuration, you might be notified that no partitions exist, or you may see a list of one or more partitions. Follow the on-screen prompts to delete all partitions on the disk. AlphaServer 1000A Rackmount Owner’s Guide 3-5...
Page 46: Installing Microsoft Windows Nt
From the ARC Boot menu, select the Supplementary menu and press the Enter key. When the Supplementary menu displays, select "Install Windows NT from CD-ROM" and press the Enter key. At this point, installation of Windows NT begins. For further installation information, refer to your Windows NT documentation. 3-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 47: Preparing To Install Digital Unix
This allows you to select your operating system console. 6. Select your operating system, then select "Enter" on the Setup menu. 7. When the system displays the message, "Power-cycle the system to implement the change," press the Reset button. AlphaServer 1000A Rackmount Owner’s Guide 3-7...
Page 48: Installing Digital Unix
If you do not do this, screen messages will be lost. You may want to record a transcript of screen messages to refer to during installation. 3-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 49: Preparing Software Components
Alpha firmware is loaded and the system is initialized, the system displays the SRM console prompt (>>>). 8. Verify the value of the set bus_probe_algorithm environment variable. It should be set to "new. " (See "Booting the Operating System" in Chapter 4, "Basic Operation. ") AlphaServer 1000A Rackmount Owner’s Guide 3-9...
Page 50: Required Palcode
Installing OpenVMS Alpha Use the OpenVMS Alpha CD-ROM to install or upgrade the operating system, or to perform operations such as backing up the system disk. For installation information, refer to your operating system documentation. 3-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 51: Basic Operation
Booting the Operating System • Using Storage Drives • Caring for Your System This chapter assumes that you have set up the hardware and made all necessary connections, as described in Chapter 2, “Installing Your Hardware.” AlphaServer 1000A Rackmount Owner’s Guide 4-1...
Page 52: Turning The System On
5. Press the On/Off switch on the front of the unit. The green On/Off indicator on the front of the system will light. Figure 4-1 shows the location of the On/Off switch. In the On position, the switch is depressed and remains depressed. 4-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 53: Figure 4-1: Location Of The On/Off Switch
System" in this chapter for more information on each of these tasks. • Run the EISA Configuration Utility. • Check the required environment variable settings. • Change the way that your system powers up or boots. AlphaServer 1000A Rackmount Owner’s Guide 4-3...
Page 54: Turning The System Off
Turning the System Off for an Extended Period If you need to turn off your system for an extended period, first turn off power as described above. Next, unplug the power cord from the power outlet. 4-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 55: Accessing The System From A Remote Location
SRM console firmware from alternative console ports. Setting it to 0 disables. ____________________________________________________________ Interpreting Startup Messages After you turn the system on, the operator control panel and your monitor or terminal screen display the following status information: AlphaServer 1000A Rackmount Owner’s Guide 4-5...
Page 56: Systems With Windows Nt
Systems with Windows NT If you are using the Windows NT operating system, the ARC firmware displays the Windows NT Boot menu after the system startup display. The following example shows the Windows NT Boot menu. 4-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 57: Systems With Digital Unix Or Openvms Alpha
Example 4–2: Digital UNIX or OpenVMS Alpha SRM Startup Display BIOS Emulation V1.15a Copyright (c) 1993-1995 Digital Equipment Corporation All Rights Reserved Patent Pending initializing keyboard eb..ea.e9.e8.e7.e6.e5.e4.e3.e2.e1.e0. n.n-nnnn, built on Oct 1996 at 14:48:51 >>> AlphaServer 1000A Rackmount Owner’s Guide 4-7...
Page 58: Reading The Startup Test Results
(SRM) console to perform different tasks. For example, ROM-based diagnostics (such as the test command) run only from the Digital UNIX or OpenVMS Alpha console, regardless of the operating system that you are running. 4-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 59: Invoking Console Mode
Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console Depending on the command that you used to invoke the Windows NT (ARC) console, you may be able to switch to the Digital UNIX and OpenVMS Alpha (SRM) console by AlphaServer 1000A Rackmount Owner’s Guide 4-9...
Page 60: Switching To The Windows Nt (Arc) Console
As an alternate method, to switch from the SRM to the ARC console in your current session but return to the SRM console if you turn off the system, you can use the following command: >>> arc 4-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 61: Windows Nt (Arc) Console Menus
Edit the system environment variables • Reset the system to factory defaults • Set the default operating system and system firmware • Return to the Supplementary menu, with or without saving Setup menu changes AlphaServer 1000A Rackmount Owner’s Guide 4-11...
Page 62: Digital Unix Or Openvms Alpha (Srm) Console Commands
Set an environment variable. set [-default] envar val Display the value of an show show [envar][{config, device, memory, environment variable or pal, version}] display configuration information. Test the system and display test test results. 4-12 AlphaServer 1000A Rackmount Owner’s Guide...
Page 63: Comprehensive Commands
User mode allows access to all SRM console commands. __________________________ Note_____________________________ The security features work only if access to the system hardware is controlled. Be sure to keep the front panel of the system locked and the key secure. ____________________________________________________________ AlphaServer 1000A Rackmount Owner’s Guide 4-13...
Page 64: The Set Secure Command
Any characters after the 30th are not stored. ____________________________________________________________ If the validation password does not match the one previously set, the password does not change. >>> set password Please enter the password: Please enter the password again: Validation error 4-14 AlphaServer 1000A Rackmount Owner’s Guide...
Page 65: The Set Login Command
3. When the Enter Password: prompt is displayed, press the Halt switch, then press Return. 4. Press the Halt switch off. The password is now cleared, and the secure mode cannot be reinstated until you set a new password. AlphaServer 1000A Rackmount Owner’s Guide 4-15...
Page 66: The Clear Password Command
Setup menu. Choose Help menu and The system displays the Setup press Enter. menu help screen. Setup Menu Example 4-4 shows a partial Setup menu display with the help menu item selected (shown in bold). 4-16 AlphaServer 1000A Rackmount Owner’s Guide...
Page 67: Setup Menu Help
"Reset system to factory defaults" does steps 2 -- 5 for a typical system. The Escape key returns from a menu, and aborts a sequence. The firmware automatically reboots if the configuration is changed. Press any key to continue. . . AlphaServer 1000A Rackmount Owner’s Guide 4-17...
Page 68: Getting Help On The Digital Unix And Openvms Alpha (Srm) Console
_status sleep start stop true update 4-18 AlphaServer 1000A Rackmount Owner’s Guide...
Page 69: Booting The Operating System
To see a complete list of environment variables, type show * at the SRM console prompt. Operating system (set os_type) Ethernet device type (set ew*o_mode) Speed for Fast SCSI devices (set pk*0_fast) Boot device (set bootdef_dev) Boot flags (set boot_osflags) Device names (set bus_probe_algorithm) Network protocols (set ew*0_protocols) AlphaServer 1000A Rackmount Owner’s Guide 4-19...
Page 70: Changing Startup And Boot Defaults
Environment variables marked with an asterisk * in Table 4-3 require that you use the init command to initialize the firmware whenever you reset that particular variable. Example : >>> set os_type NT >>> init 4-20 AlphaServer 1000A Rackmount Owner’s Guide...
Page 71: Table 4-3: Startup And Boot Environment Variables
Alpha the specified console. You can modify the value from either the Windows NT (ARC) console or Digital UNIX or OpenVMS Alpha (SRM) console. AlphaServer 1000A Rackmount Owner’s Guide 4-21...
Page 72: Entering The Windows Nt Firmware
Windows NT (ARC) console to the Digital UNIX and OpenVMS Alpha (SRM) console. For information about switching to the Digital UNIX and OpenVMS Alpha (SRM) console, refer to "Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console" earlier in this chapter. 4-22 AlphaServer 1000A Rackmount Owner’s Guide...
Page 73: Digital Unix Or Openvms Alpha Systems
You can change these system default settings. For example, you can cause the system to halt at the Windows NT firmware Boot menu after the startup tests, or you can increase the countdown time limit. AlphaServer 1000A Rackmount Owner’s Guide 4-23...
Page 74: Changing Windows Nt Boot Selections
Copyright (c) 1993-1995 Microsoft Corporation Copyright (c) 1993-1995 Digital Equipment Corporation Boot menu: Boot the default operating system Boot an alternate operating system Run a program Supplementary menu... Use the arrow keys to select, then press Enter. 4-24 AlphaServer 1000A Rackmount Owner’s Guide...
Page 75: Windows Nt Boot Selection Menu
Use the Windows NT Boot selection menu to change boot selections for your system. Choose "Supplementary menu" from the Boot menu and then "Manage boot selection menu" to access the Boot selection menu. Example 4-8 shows the Windows NT Boot selection menu. AlphaServer 1000A Rackmount Owner’s Guide 4-25...
Page 76: Booting Digital Unix Or Openvms Alpha Operating Systems
You can set different default settings if, for example, you want to boot the operating system from a different device. See "set" in Table 4–1, "Basic SRM Console Commands." 4-26 AlphaServer 1000A Rackmount Owner’s Guide...
Page 77: Boot Command
Up to three 3½-inch fixed hard-disk drives The drives are located in compartments inside your system as shown in Figure 4-2. Figure 4-2: Location of Storage Devices 1. Fixed drive 2. Diskette drive 3. Tape drive 4. CD-ROM drive MLO-013388 AlphaServer 1000A Rackmount Owner’s Guide 4-27...
Page 78: Using A Diskette Drive
Figure 4-3: Diskette Drive Components 1. Write-protect switch 2. Activity indicator P r o t e c 3. Eject button MLO-011553 To remove a diskette: Press the Eject button ( in the figure) on the diskette drive. 4-28 AlphaServer 1000A Rackmount Owner’s Guide...
Page 79: Using A Cd-Rom Drive
The activity indicator (item in the figure) turns on. When the activity light turns off, the drive is ready to use. To operate the CD-ROM drive, follow the instructions provided with your system software. AlphaServer 1000A Rackmount Owner’s Guide 4-29...
Page 80: Caring For Your System
3. Clean the ball and rollers with a cotton swab lightly dampened with a mild detergent. 4. Replace the ball and plate. Use a bar less than 2.0 mm in diameter. To avoid damage to the CD-ROM drive, do not insert the bar more than 1 in (25 mm). 4-30 AlphaServer 1000A Rackmount Owner’s Guide...
Page 81: Cleaning Your Keyboard
After you move the system to a new location, perform the installation instructions that came with your system to unpack and install it. Ensure that the new location conforms to the recommendations listed in Chapter 2, “Installing Your Hardware.” AlphaServer 1000A Rackmount Owner’s Guide 4-31...
Page 83: Installing And Removing Components
_________________________ Caution ___________________________ Be sure you follow appropriate antistatic precautions whenever you handle internal components. Components listed in the "Removing/Replacing Other Options" section in this chapter should only be handled by qualified service personnel. ____________________________________________________________ AlphaServer 1000A Rackmount Owner’s Guide 5-1...
Page 84: Preparing To Install Or Remove Components
_________________________Caution____________________________ Do not disconnect the system unit power cord or unplug the power cord from the power supply socket. The power cord grounds the system unit, and prevents damage to the internal components. ____________________________________________________________ 5-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 85: Top Panel
4. Turn the lock to the left to unlock the system unit. 5. Grasp the finger groove at the rear of the top panel and pull the top panel straight back (about four inches). Lift up on the panel. AlphaServer 1000A Rackmount Owner’s Guide 5-3...
Page 86: Replacing The Top Panel
The SIMM connectors are grouped in four memory banks consisting of five memory modules, including one for ECC (Error Correction Code). Figure 5-2 shows the four memory banks and their memory module connectors. 5-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 87: Figure 5-2: Memory Banks And Connectors
SIMM 1 SIMM 3 SIMM 0 SIMM 2 3. Bank 1 SIMM 1 SIMM 3 SIMM 0 SIMM 2 4. Bank 0 SIMM 1 SIMM 3 SIMM 0 SIMM 2 5. ECC banks MLO-013401 AlphaServer 1000A Rackmount Owner’s Guide 5-5...
Page 88: Removing Memory Modules
Memory modules can only be removed and installed in successive order. For example, to remove a module at bank 0, you must first remove modules 0 and 1 for banks 3, 2, and 1. ____________________________________________________________ 5-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 89: Installing Memory Modules
3. Replace the system panels following the procedures in "Replacing the System Unit Panels." 4. Test the memory configuration using these commands: >>> show memory >>> memory For more information, refer to the section on "Memory" in Chapter 6. AlphaServer 1000A Rackmount Owner’s Guide 5-7...
Page 90: Figure 5-4: Installing A Memory Module
Installing and Removing Components Figure 5-4: Installing a Memory Module MLO-011574 5-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 91: Eisa, Isa, And Pci Option Cards
Figure 5-5 shows the option card slots on the system board. Figure 5-5: EISA, ISA, and PCI Slots on the System Board 1. EISA/ISA option slots 2. PCI primary slots 3. PCI secondary slots MLO-013399 AlphaServer 1000A Rackmount Owner’s Guide 5-9...
Page 92: Installing An Option Card
1. Select a vacant option card slot on the system board. The top three slots are reserved for PCI options; the bottom eight are for EISA or ISA options. Figure 5-6 shows the three kinds of option cards. Figure 5-6: EISA, ISA, and PCI Option Cards EISA MLO-011569 5-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 93: Figure 5-7: Installing Or Removing An Option Card
7. Test the option card installation (see the section, "Testing an Option Card Installation" later in this chapter). Figure 5-7: Installing or Removing an Option Card 1 Option card 2 Slot cover screw MLO-011585 AlphaServer 1000A Rackmount Owner’s Guide 5-11...
Page 94: Removing An Option Card
Testing an Option Card Installation To test an option card installation, perform the steps in Table 5–1 and refer to Example 5–1. _________________________Caution____________________________ Reassemble the system following the procedures listed in "Replacing the Top Panel." ____________________________________________________________ 5-12 AlphaServer 1000A Rackmount Owner’s Guide...
Page 95: Table 5-1: Testing With The Show Config Display
(>>>). If the system displays a failure message, see "Troubleshooting Your System " Example 5–1 shows the information that displays when you enter the show config command. AlphaServer 1000A Rackmount Owner’s Guide 5-13...
Page 96 SCSI Bus ID 7 dka0.0.0.2000.0 RZ29B dka400.4.0.2000.0 RRD45 Bus 02 Slot 04: DECchip 21040 Network Controller ewa0.0.0.2004.0 08-00-2B-E5-6A-41 Bus 00 Slot 11: DECchip 21040 Network Controller ewb0.0.0.11.0 08-00-2B-E1-03-19 EISA Bus Modules (installed) >>> 5-14 AlphaServer 1000A Rackmount Owner’s Guide...
Page 97: Configuring An Option Card
Otherwise, the system will not recognize the device. Depending on how many SCSI devices you are using or how you want them configured, you may need to alter the SCSI cabling to enable all of the devices (see Chapter 6, "Configuring Your System"). AlphaServer 1000A Rackmount Owner’s Guide 5-15...
Page 98: Identifying The Drive Bays
The system contains six storage drive bays, shown in Figure 5-8. Figure 5-8: System Drive Bays 1. 3½-inch fixed disk drives (3) 2. 3½-inch diskette drive bay 3. 5¼-inch SCSI tape drive bay 4. 5¼-inch SCSI CD-ROM drive bay MLO-013388 5-16 AlphaServer 1000A Rackmount Owner’s Guide...
Page 99: Installing Externally Accessible Devices
7. Tighten the retaining screws. 8. Connect the power cable and the data cable to the back of the drive. Figure 5-9: Installing a Tape Drive 1. Tape drive screws 2. Data cable 3. Power cable MLO-013396 AlphaServer 1000A Rackmount Owner’s Guide 5-17...
Page 100: Removing Externally Accessible Devices
5. Connect the power cable and the data cable to the diskette drive. Figure 5-10: Replacing or Installing a Diskette Drive 1. Screws (2) 2. Data cable 3. Power cable MLO-013397 5-18 AlphaServer 1000A Rackmount Owner’s Guide...
Page 101: Removing A Diskette Drive
12. Using a short Phillips-head screwdriver, remove the two screws on the power supply mounting bracket located on the left front side of the power supply. 13. Remove the power supply mounting bracket and slide the power supply out about 2 inches. AlphaServer 1000A Rackmount Owner’s Guide 5-19...
Page 102 To ensure that the power supply is seated properly, slide it until it rests up against the center brace of the workstation. ____________________________________________________________ Figure 5-11: Installing the Power Supply 1. Protective shield screws 2. Internal screws (2) 3. Ground screw 4. Power supply position MLO-011560 5-20 AlphaServer 1000A Rackmount Owner’s Guide...
Page 103: Cpu Card
2. Lift up on the other end of the bar. Release the card by extending the handle clip on each end outward. 3. Hold the outer edge of the card and gently pull it out of its system board slot. AlphaServer 1000A Rackmount Owner’s Guide 5-21...
Page 104 Installing and Removing Components Figure 5-12: Removing and Installing the CPU Card MLO-011561 1. Crossbar retaining screw 2. Crossbar 3. Handle clips 5-22 AlphaServer 1000A Rackmount Owner’s Guide...
Page 105: Installing The Cpu Card
The following components should be installed by a qualified service representative only: • System board • System fan • Interlocking sensor switch • Operator control panel For assistance in removing or installing these components, contact your authorized service representative. AlphaServer 1000A Rackmount Owner’s Guide 5-23...
Page 107: Configuring Your System
To use these commands or menu options, you need to invoke console mode. For information about invoking console mode, refer to, "Using the Consoles," in Chapter 4, "Basic Operation." AlphaServer 1000A Rackmount Owner’s Guide 6-1...
Page 108: Arc Console Configuration Options
Processor Speed 266.02 MHz Physical Memory 64 MB Backup Cache Size 2 MB Extended Firmware Information: Version: 4.45 (Proto) 951212.0949 NVRAM Environment Usage: (744 of 1024 bytes) Video Option detected: BIOS controlled video card 6-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 109 9:06:23 AM Tuesday PCI slot information: Device Function Vendor Device Revision Interrupt Device Number Number Number Vector Type 8986 EISA bridge 1011 PCI bridge 1011 Ethernet 1000 SCSI Press any key to continue. . . AlphaServer 1000A Rackmount Owner’s Guide 6-3...
Page 110: Srm Console Configuration Commands
Displays the buses on the system show config and the devices found on those buses. Displays the devices and show device controllers in the system. Displays main memory show memory configuration. set and show Set and display environment variables. 6-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 111: The Show Config Command
In the case of storage controllers, the attached devices are also displayed. 4. EISA bus information: Slot numbers correspond to EISA option module slots (1 and 2). For storage controllers, the attached devices are also displayed. AlphaServer 1000A Rackmount Owner’s Guide 6-5...
Page 112 SCSI Bus ID 7 dka0.0.0.2000.0 RZ29B dka400.4.0.2000.0 RRD45 Bus 02 Slot 04: DECchip 21040 Network Controller ewa0.0.0.2004.0 08-00-2B-E5-6A-41 Bus 00 Slot 11: DECchip 21040 Network Controller ewb0.0.0.11.0 08-00-2B-E1-03-19 EISA Bus Modules (installed) >>> 6-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 113 16. Lower fan connector 17. TOY/NVRAM chip (E78 on board) 18. NVRAM chip (E14 on board) MLO-013402 19. Internal SCSI connector (narrow) (not used) 20. Speaker connector 21. Internal SCSI connector (wide) 22. OCP connector AlphaServer 1000A Rackmount Owner’s Guide 6-7...
Page 114: The Show Device Command
Figure 6-2. Example 6–3: The show device Command >>> show device dka400.4.0.6.0 DKA400 RRD45 2893 dva0.0.0.0.1 DVA0 ewa0.0.0.2004.0 EWA0 08-00-2B-E5-6A-41 ewb0.0.0.11.0 EWB0 08-00-2B-E1-03-19 pka0.7.0.6.0 PKA0 SCSI Bus ID 2.10 6-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 115: The Show Memory Command
(4 MB Per SIMM) Starting at 0x00000000 Bank 1 = 16 Mbytes (4 MB Per SIMM) Starting at 0x01000000 Bank 2 = 16 Mbytes (4 MB Per SIMM) Starting at 0x02000000 Bank 3 = No Memory Detected AlphaServer 1000A Rackmount Owner’s Guide 6-9...
Page 116: The Set And Show Commands
Creates variable as a string (default). __________________________ Note _____________________________ Use the init command to initialize the firmware whenever you reset the following environment variables: auto_action, console, language, os_type, bus_probe_algorithm. Example: >>> set os_type NT >>> init ____________________________________________________________ 6-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 117: Memory
A minimum of one memory bank (five modules) is required. _________________________Warning ___________________________ Before installing a memory module, turn off all power to the system. Refer to "Turning the System Off" in Chapter 4, "Basic Operation" for information about turning off power. ____________________________________________________________ AlphaServer 1000A Rackmount Owner’s Guide 6-11...
Page 118: Network Connections
Your system supports various network options. You can connect to ThinWire, AUI, or 10Base-T Ethernet networks as shown in Figure 2-4. With the correct option, you can also connect to FDDI and token-ring networks. 6-12 AlphaServer 1000A Rackmount Owner’s Guide...
Page 119: Setting Network Configuration
Note that some European language keyboards have 102 keys. Use the ARC console Setup menu to change the keyboard configuration. Refer to your operating system or application software documentation for software- specific key functions. AlphaServer 1000A Rackmount Owner’s Guide 6-13...
Page 120: Eisa And Isa Options
Figure 6-15 shows the location of EISA and ISA option slots on the system board. To access the slots, you will need to remove the top and left panels of the system enclosure. Be sure to replace the panels before attempting to start the system again. 6-14 AlphaServer 1000A Rackmount Owner’s Guide...
Page 121 For information about installing a specific option, refer to the documentation for that option. For information about configuring an EISA option, refer to the sections, "EISA Configuration Utility (ECU)" and "Configuring EISA Options" later in this chapter. AlphaServer 1000A Rackmount Owner’s Guide 6-15...
Page 122: Isa Bus
EISA Configuration Utility (ECU) Whenever you add, remove, or move an EISA or ISA card to your system, the EISA Configuration Utility (ECU) must be run. The ECU is a menu-based utility, run from the 6-16 AlphaServer 1000A Rackmount Owner’s Guide...
Page 123: Before You Run The Ecu
1. Refer to the documentation that comes with your option card to determine if it is an EISA or ISA option. 2. Install EISA option card(s). (Install ISA option cards after you run the ECU.) AlphaServer 1000A Rackmount Owner’s Guide 6-17...
Page 124: Configuring Eisa Options
Removing Components".) Use the instructions provided with the EISA option. 2. Invoke the console firmware. • • For systems running Windows NT: Shut down the operating system or power up to the console Boot menu. 6-18 AlphaServer 1000A Rackmount Owner’s Guide...
Page 125 It is not necessary to run step 2 of the ECU, "Add or remove boards." (EISA boards are recognized and configured automatically.) ____________________________________________________________ 4. Change settings or resources (optional). This step is not required when you are using the card's default settings. AlphaServer 1000A Rackmount Owner’s Guide 6-19...
Page 126 When the message "Power-cycle the system to implement the change" is displayed, press the Reset button. (Do not press the On/Off switch.) Once the console firmware is loaded and device drivers are initialized, you can boot the operating system. 6-20 AlphaServer 1000A Rackmount Owner’s Guide...
Page 127: Configuring Isa Options
2. Add the ISA card configuration file to the configuration list. Use the "Add or Remove Boards" ECU option to add the configuration (CFG) file for the ISA option and to select an acceptable slot for the option. AlphaServer 1000A Rackmount Owner’s Guide 6-21...
Page 128 From the Setup menu, select "Switch to OpenVMS Alpha or Digital UNIX console." This option allows you to select your operating system console. Select your operating system; then press Enter on the Setup menu. 6-22 AlphaServer 1000A Rackmount Owner’s Guide...
Page 129: Pci Option Cards
Storage Devices Configuring the storage devices on your system requires assigning the correct SCSI IDs according to the type of configuration you choose: single-controller, single-controller with jumper, dual-controller, or triple controller. AlphaServer 1000A Rackmount Owner’s Guide 6-23...
Page 130: Determining Scsi Storage Device Ids
Write down the list of unused SCSI IDs. Example 6–6: The show device Display >>> show device dka400.4.0.6.0 DKA400 RRD45 2893 dva0.0.0.0.1 DVA0 ewa0.0.0.2004.0 EWA0 08-00-2B-E5-6A-41 ewb0.0.0.11.0 EWB0 08-00-2B-E1-03-19 pka0.7.0.2001.0 PKA0 SCSI Bus ID 7 2.10 6-24 AlphaServer 1000A Rackmount Owner’s Guide...
Page 131: On-Board Scsi Bus Configuration
Configuring the Backplane with One Controller The following procedure describes how to connect the three fixed drives to the on-board controller, which is the same controller that runs the CD-ROM drive and the tape drive, if one is installed. AlphaServer 1000A Rackmount Owner’s Guide 6-25...
Page 132: Single-Controller Scsi Configuration
SCSI controller. The system reserves SCSI ID numbers for the CD-ROM drive (ID 4) and the tape drive (ID 5). Figure 6-17: Single-Controller SCSI Configuration Active Terminator 12-44753-01 17-04009-01 17-04378-01 MLO-013398 6-26 AlphaServer 1000A Rackmount Owner’s Guide...
Page 133 Tape Drive Slot 0 Slot 1 Slot 2 __________________________ Note_____________________________ The system does not recognize two drives with the same ID number. Five drives is the maximum number that this configuration can recognize. ____________________________________________________________ AlphaServer 1000A Rackmount Owner’s Guide 6-27...
Page 135: Upgrading Your System
The following list of tasks will help you plan an upgrade: • Determine your current configuration • Determine your new configuration • Determine whether you can install the new option yourself • Order the option • Install the option • Configure the option AlphaServer 1000A Rackmount Owner’s Guide 7-1...
Page 136 To install an option, refer to the documentation that is shipped with the option, and to Chapter 5, "Installing and Removing Components." 6. Configure the option. To configure an option, refer to Chapter 6, "Configuring Your System." 7-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 137: Access From The Internet
Users of the Windows NT operating system can access the Microsoft hardware compatibility list (HCL) of officially supported devices: http://www.windowsnt.digital.com/support/hcl/hcl.htm When searching for information, be sure to note that your AlphaServer 1000A is the rackmount version. AlphaServer 1000A Rackmount Owner’s Guide 7-3...
Page 138: Upgrade Options
Flash ROM ever becomes corrupted. To do this, you use a different procedure. (See "Using the Fail-Safe Loader" in Chapter 8, "Troubleshooting Your System"). You can load firmware into the Flash ROM from any of these sources: • CD-ROM • Network • Diskette 7-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 139: Updating Firmware Using The Cd-Rom Drive
A successful update will produce the following display: ARC Rom Verify Successful SRM Rom Verify Successful 6. Exit from the Firmware Update utility by pressing the Reset button or turning the system off and on. AlphaServer 1000A Rackmount Owner’s Guide 7-5...
Page 140: To Update A Windows Nt System
2. Enter this command at the SRM console prompt: >>> boot dva0 3. Load and execute the Update utility: APU-> update 4. Turn the system off and on. 5. Confirm the update: >>> show version 7-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 141 Upgrading Your System __________________________ Note_____________________________ To update your system using the SRM console, use a diskette formatted with the Alpha boot block. To update using the ARC console, use an FAT formatted diskette. ____________________________________________________________ AlphaServer 1000A Rackmount Owner’s Guide 7-7...
Page 143: Troubleshooting Your System
Boot Problems • Problems Detected by the Operating System • Storage Problems • Option Card Problems • Monitor and Terminal Problems • Keyboard, Mouse, and Printer Problems • Overheating Problems • Using the Fail-Safe Loader AlphaServer 1000A Rackmount Owner’s Guide 8-1...
Page 144: Troubleshooting Overview
If you plan to maintain the system yourself, use the information in this guide to help identify and resolve the problem. • If you have a service agreement with a service provider, contact your representative for assistance. Table 8–1 lists possible problems and the relevant sections in this chapter. 8-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 145: System Diagnostics
The console event log is a record of startup status messages which may contain helpful diagnostic information. Console command displays, such as the test command display, are another source of diagnostic information. AlphaServer 1000A Rackmount Owner’s Guide 8-3...
Page 146: Interpreting Error Beep Codes
If problems occur during startup, standard error messages may be embedded in the console event log. To display the console event log, use the cat el command or, to display the log screen by screen, use the more el command. 8-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 147: The Test Command
By default, no write tests are performed on disk and tape drives. Media must be installed to test the diskette drive and tape drives. ____________________________________________________________ Example 8–1 shows a sample of the test command display. AlphaServer 1000A Rackmount Owner’s Guide 8-5...
Page 148: The Kill And Kill_Diags Commands
The kill and kill_diags Commands The kill and kill_diags commands terminate diagnostics that are currently executing. The kill command terminates a specified process. The kill_diags command terminates all diagnostics. 8-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 149: The Show_Status Command
If the replacement fan does not spin, replace the power supply. Console Problems Table 8–4 describes how to troubleshoot the system when, at startup, the console terminal does not display the startup screen, or the startup screen displays error messages. AlphaServer 1000A Rackmount Owner’s Guide 8-7...
Page 150: Table 8-4: Troubleshooting Console Problems
If startup screens or the console event log indicate problems with EISA or PCI devices, or if EISA or PCI devices are missing from the show config display, use the troubleshooting table in the section, "Option Card Problems" to determine the problem. 8-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 151: Boot Problems
Systems booting from a Digital UNIX server should be set to bootp; systems booting from an OpenVMS Alpha server should be set to mop. For Windows NT, examine the FWSEARCHPATH, AUTOLOAD, and COUNTDOWN environment variables. AlphaServer 1000A Rackmount Owner’s Guide 8-9...
Page 152: Problems Detected By The Operating System
Verify that you have the correct firmware revision for correctly. your system. See Chapter 3, "Preparing to Install Your Operating System." Problems Detected by the Operating System Table 8–6 describes possible operating system problems and their solutions. 8-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 153: Storage Problems
Use the following tables to diagnose the likely cause of the problem. • Table 8–7 provides information about troubleshooting fixed-media mass storage problems indicated at startup. • Table 8–8 provides information about troubleshooting removable-media storage problems indicated at startup. AlphaServer 1000A Rackmount Owner’s Guide 8-11...
Page 154: Table 8-7: Troubleshooting Fixed-Media Problems
Drive is missing from the show Drive is not properly seated. Reseat drive. config display. Table 8–8 lists suggestions for troubleshooting fixed-media mass storage problems at startup or when storage devices are missing from the show config display. 8-12 AlphaServer 1000A Rackmount Owner’s Guide...
Page 155: Table 8-8: Troubleshooting Removable-Media Problems
SCSI terminator. (See adapter port failure. Chapter 6, "Configuring Your System)" Extra terminator Devices produce errors or Check that SCSI bus is device IDs are dropped. terminated only at beginning and end. Remove unnecessary terminators. AlphaServer 1000A Rackmount Owner’s Guide 8-13...
Page 156: Option Card Problems
Call the option manufacturer or your service representative for help. PCI Bus Problems PCI bus problems at startup are usually indicated when the system cannot detect the PCI device. Use Table 8–10 to diagnose the likely cause of the problem. 8-14 AlphaServer 1000A Rackmount Owner’s Guide...
Page 157: Pci Parity
Confirm that the PCI module and any cabling are properly seated. Check for a bad slot by moving the last installed controller to a different slot. Call the option manufacturer or your service representative for help. AlphaServer 1000A Rackmount Owner’s Guide 8-15...
Page 158: Monitor And Terminal Problems
VGA controllers is not recommended or supported. The terminal or monitor fuse may Replace the blown terminal or monitor fuse. have blown. Refer to the terminal or monitor documentation. 8-16 AlphaServer 1000A Rackmount Owner’s Guide...
Page 159: Keyboard And Mouse Problems
The mouse ball is dirty. Remove the ball from the mouse and clean it in a lukewarm, mild-soap solution. Dry the ball and replace it in the mouse. AlphaServer 1000A Rackmount Owner’s Guide 8-17...
Page 160: Printer Problems
Flash ROMs on the system board. Use the FSL only when a failure at startup prevents you from accessing the console mode and you have checked the operator control panel for progress messages. 8-18 AlphaServer 1000A Rackmount Owner’s Guide...
Page 161: Using The Update Utility
9. Disable the FSL and set the SROM jumpers to their normal operating position. 10. Replace the top panel and turn the system back on. 11. Check to make sure that the appropriate console prompt appears. Figure 8-1: Fail-Safe Jumper on the CPU Card (Normal Position) MA00926 AlphaServer 1000A Rackmount Owner’s Guide 8-19...
Page 163: Quick Reference
If problems occur during startup, standard error messages may be embedded in the console event log. To display the messages in the console event log, use the cat el command, or to display the log screen by screen, use the more el command. AlphaServer 1000A Rackmount Owner’s Guide 9-1...
Page 164: Hardware Overview
5. Halt switch 6. Diskette drive activity indicator 7. Diskette drive eject button MLO-013385 8. CD-ROM emergency eject hole 9. CD-ROM eject button 10. CD-ROM activity indicator 11. CD-ROM volume control 12. Headphone jack 9-2 AlphaServer 1000A Rackmount Owner’s Guide...
Page 165: System Rear View
Figure 9-2: System Rear View 1. Four additional SCSI port knockouts 2. VGA port 3. Keyboard port 4. Serial port/terminal (COM1) 5. Mouse port 6. Serial port/terminal (COM2) 7. Parallel port 8. PCI/EISA slots MLO-013387 9. Power inlet AlphaServer 1000A Rackmount Owner’s Guide 9-3...
Page 166: System Top View
Figure 9-3: System Top View 1. CD-ROM drive 2. Tape drive 3. Diskette drive 4. OCP panel 5. Power supply 6. Hard drives 7. System board 8. PCI card 9. CPU card 10. Fan MLO-013400 9-4 AlphaServer 1000A Rackmount Owner’s Guide...
Page 167: System Board Connectors, Chips, And Slots
16. Lower fan connector 17. TOY/NVRAM chip (E78 on board) 18. NVRAM chip (E14 on board) MLO-013402 19. Internal SCSI connector (narrow) (not used) 20. Speaker connector 21. Internal SCSI connector (wide) 22. OCP Connector AlphaServer 1000A Rackmount Owner’s Guide 9-5...
Page 168: Port Pinouts
Blue color driver Not connected GNDB Video ground GNDB Video ground GNDB Video ground GNDB Video ground Not connected GNDB Video ground Not connected Not connected HSYNC Horizontal synch VSYNC Vertical synch Not connected 9-6 AlphaServer 1000A Rackmount Owner’s Guide...
Page 169: Parallel Port Connector
PRTD6 Printer data bit 6 PRTD7 Printer data bit 7 ACK* Acknowledge BUSY Busy Paper end SLCT Select AUTOFDXT* Autofeed ERR* Error INIT* Initialize printer SLCTIN* Select input 18 to 25 CHAS Chassis ground AlphaServer 1000A Rackmount Owner’s Guide 9-7...
Page 170: Serial Port Connectors
Keyboard and Mouse Port Connectors The keyboard and mouse connectors consist of two 6-pin mini-DIN connectors. Table 9–4 lists their pin assignments. Table 9–4: Keyboard and Mouse Port Pinouts Signal Data Reserved Ground +5 VDC (fused) Clock Reserved 9-8 AlphaServer 1000A Rackmount Owner’s Guide...
Page 171: Scsi Port Connector
Signal Signal -DB (0) -DB (1) -DB (2) -DB (3) -DB (4) -DB (5) -DB (6) -DB (7) -DB (P) RESERVED RESERVED OPEN TERMPWR RESERVED RESERVED -ATN -BSY -ACK -RST -MSG -SEL -REQ -I/O AlphaServer 1000A Rackmount Owner’s Guide 9-9...
Page 172: Leds
Disabled. Fan fault Allows hardware to detect a fan fault and shut down the system in an orderly sequence. Enabled. Set to disable if testing the system board or CPU card outside the enclosure. 9-10 AlphaServer 1000A Rackmount Owner’s Guide...
Page 173 J1 jumper on the CPU card activates the SROM tests and the fail-safe loader. The J3 and J4 settings affect the clock speed and other critical settings for the AlphaServer 1000A system. The J3 and J4 settings differ according to model.
Page 174 Quick Reference Figure 9-6: CPU Card Jumper Positions for Normal Operation MA00926 Model 4/266 MA00951 Model 4/233 MA00791 9-12 AlphaServer 1000A Rackmount Owner’s Guide...
Page 175: Scsi Id Settings
For each configuration, the CD-ROM drive and tape drive IDs are manually set at address 4 and 5, respectively. Fixed-drive IDs are set automatically by the backplane. Single-Controller Configuration Jumper Options Table 9–8 shows the SCSI ID settings for a system with a single-controller configuration. AlphaServer 1000A Rackmount Owner’s Guide 9-13...
Page 176: Specifications
System board RAM Expandable up to 1 GB Table 9–10: System Dimensions Dimension Specification Width 442 mm (17.4 in) Length 645.2 mm (25.4 in) Height 238.8 mm (9.4 in) Weight 32 kg (70 lbs) 9-14 AlphaServer 1000A Rackmount Owner’s Guide...
Page 177: Table 9–11: System Environmental Specifications
LwAd, B LpAm, dBA (bystander positions) AlphaServer 1000A Model 2xx Idle Operate Idle Operate (PB7RT-A9) with: 1xRZ26/8 2xRZ26/8 3xRZ26/8 Current values for specific configurations are available from Digital representatives. 1 B = 10 dBA. AlphaServer 1000A Rackmount Owner’s Guide 9-15...
Page 178: System Architecture
PCI Slots Keybd & Mouse Buffers PCI Slots Memory Keyboard (16MB-1GB) EISA Slots X-Bus Mouse EISA Slots SVGA Cirrus PCI-EISA 5428 Bridge Serial Ports Floppy Port 87332 Parallel Port Primary EISA Bus PCI Bus MA00946 9-16 AlphaServer 1000A Rackmount Owner’s Guide...
Page 179: Glossary
Glossary 10Base-T Ethernet network IEEE standard 802.3-compliant Ethernet products used for local distribution of data. These networking products characteristically use twisted-pair cable. AlphaGeneration Identifies products and services that take advantage of Digital's Alpha 64-bit computing environments. AlphaServer Digital's new generation of server systems based on the Alpha 64-bit computing architecture User interface to the console firmware for operating systems that expect firmware compliance with the Windows NT Portable Boot Loader Specification.
Page 180 Glossary availability The amount of scheduled time that a computing system provides application service during the year. Availability is typically measured as a percentage of up time per year; or, if measured as system unavailability, as the number of hours of down time per year. backplane The main board or panel that connects all of the modules in a computer system.
Page 181 Glossary cache memory A small, high-speed memory placed between slower main memory and the processor. A cache increases effective memory transfer rates and processor speed. It contains copies of data recently used by the processor and fetches several bytes of data from memory in anticipation that the processor will access the next sequential series of bytes.
Page 182 Glossary data cache A high-speed cache memory reserved for data storage. DEC VET Digital Verifier and Exerciser Tool. A multipurpose system diagnostic tool that performs exerciser-oriented maintenance testing. DECchip 21064 processor The CMOS, single-chip processor based on the Alpha architecture and used on many AlphaGeneration computers.
Page 183 Glossary EISA bus Extended Industry Standard Architecture bus. A 32-bit industry-standard I/O bus used primarily in high-end PCs and servers. EISA Configuration Utility (ECU) A feature of the EISA bus that helps you select a conflict-free system configuration and perform other system services. The ECU must be run whenever you change, add, or remove an EISA or ISA controller.
Page 184 Glossary full-height device Standard form factor for 5 1/4-inch storage devices. half-height device Standard form factor for storage devices that are not the height of full-height devices. halt The action of transferring control of the computer system to the console program. hot swap The process of removing a device from the system without shutting down the operating system or powering down the hardware.
Page 185 Glossary mass storage device An input/output device on which data is stored. Typical mass storage devices include disks, magnetic tapes, and CD-ROM. Medium attachment unit. On an Ethernet LAN, a device that converts the encoded data signals from various cabling media (for example, fiber optic, coaxial, or ThinWire) to permit connection to a networking station.
Page 186 Glossary See operator control panel. OpenVMS Alpha operating system A general-purpose multiuser operating system that supports AlphaGeneration computers in both production and development environments. OpenVMS Alpha software supports industry standards, facilitating application portability and interoperability. operating system mode The state in which the system console terminal is under the control of the operating system.
Page 187 Glossary • The user's data is distributed across the physical set of drives in a defined manner. • Redundant disk capacity is added so that the user's data can be recovered even if a drive fails. redundant Describes duplicate or extra computing components that protect a computing system from failure.
Page 188 Glossary User interface to console firmware for operating systems that expect firmware compliance with the Alpha System Reference Manual (SRM). StorageWorks Digital's modular storage subsystem (MSS), which is the core technology of the Alpha SCSI-2 mass storage solution. Consists of a family of low-cost mass storage products that can be configured to meet current and future storage needs.
Page 189 Glossary write-enabled Describes a device onto which data can be written. write-protected Describes a device onto which data cannot be written. Glossary - 11...
Page 191: Index
Index Boot problems troubleshooting, 8-9 Boot selection menu (ARC console), 4-25 Accessories Boot selections identifying, 2-5 changing, 4-25 Acoustics-declared values, 9-15 Windows NT, 4-24 Anti-static precautions, 5-2 ARC console, 1-2 help, 4-16 menus, 4-11 Cabling switching to, 4-10 external, 2-8 verifying configuration, 6-2 cat el command, 4-7 Architecture...
Page 192 Console problems error messages, 8-14 troubleshooting, 8-7 running from serial line, 4-5 Console subsystem, 1-2 using with Digital UNIX, 6-19 Console tests, 8-5 using with OpenVMS Alpha, 6-19 Consoles using with Windows NT, 3-4 switching between, 4-9 when to use, 4-19 Controls EISA option card front panel, 1-6...
Page 193 setting default, 4-11 tasks, 1-2 Jumper settings, 9-13 updating, 7-4 single controller configuration, 9-13 updating for Windows NT, 3-3 system board, 9-10 verifying version, 3-3 Fixed drive, 5-15 Fixed drives, 6-25 Key, 2-8 identification number, 2-9 Keyboard, 6-13 Graphics option cleaning, 4-31 cabling, 2-8 configuring, 4-11...
Page 194 Mouse installation, 3-1 cleaning, 4-30 memory requirements, 6-12 connecting, 2-6 pre-boot tasks, 4-19 connector, 9-8 setting default, 4-11 Mouse port supported, 1-2 pin assignments, 9-8 Operator control panel (OCP) Mouse problems display, 4-5 troubleshooting, 8-17 Option card problems troubleshooting, 8-14 Option cards configuring, 5-15 Network...
Page 195 parallel port, 9-7 example, 6-10 SCSI port, 9-9 set console graphics command, 3-2 serial port, 9-8 Setup VGA port, 9-6 overview, 2-1 Port pinouts verifying, 2-8 rear panel, 9-6 Setup menu (ARC console) Power supply example, 4-16 installing, 5-19 functions, 4-11 Power supply problems help display, 4-17 troubleshooting, 8-7...
Page 196 location, 4-27, 5-16 script, 8-5 types, 4-27 Tests Storage options, 1-10 halting, 8-6 Supplementary menu (ARC console) startup, 4-8 functions, 4-11 Time SVGA jumper setting system, 4-11 disabling, 5-10 Top cover SVGA monitor interlock switch, 5-3 connecting, 2-6 removing, 5-3 System replacing, 5-4 architecture, 9-16...

Compaq AlphaServer 1000A Owner's Manual

1 System Overview

2 Installing Your Hardware

3 Preparing to Install Your Operating System

4 Basic Operation

5 Installing and Removing Components

6 Configuring Your System

7 Upgrading Your System

8 Troubleshooting Your System

9 Quick Reference

Glossary

Index

Quick Links

Troubleshooting

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Summary of Contents for Compaq AlphaServer 1000A