Canon imagePROGRAF iPF755 Service Manual page 27

D. Internet Support
1. Canon USA e-Support Center Website
Canon USA's Systems and Technical Support Division provides high quality
e-Support via the Internet and is only available for Canon USA Authorized
Servicing Dealers or Authorized Service Provider's.
Canon USA's e-Support is designed to give dealer Systems Engineers and
Technicians access to technical support information via the Worldwide Web.
The following functions and information can be accessed:
o Proactive notification of new releases, patches, Technical Publications,
and other information via e-mail
o Search for Technical Solutions with the Integrated Knowledge
Management System through natural language query
o Read or download on-line documentation
o Download patches and their Readme files
o Track and Modify logged Cases
o Review all open Cases
In order to access e-Support, you must first register for a Support ID. To
register for a Support ID, go on-line to the Canon USA Systems and
Technical
http://www.support.cusa.canon.com. Click on the "Register" button and
follow the instructions for registration. This service is available at no
additional charge to all authorized dealers.
Figure 6 - eSupport Center
imagePROGRAF iPF755/iPF750 Service Guide
Rev. 1
Support Division's
imagePROGRAF iPF755/iPF750 Service Guide
e-Support Center website at
May 2009
Page 22