Figure 1 - e-Support: e-Tag
To submit a new warranty claim, select the type of claim from the dropdown
list shown below and complete the required sections of the e-Tag limited
warranty claim.
Figure 2 - e-Support: e-Tag Warranty Claim Console
A copy of the e-Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address
provided on the bottom of the e-Tag limited warranty claim. The service
history log can be handwritten or computer generated and must include the
following:
•
•
•
•
•
After authorization, part and labor credits are posted on the CNA website on
the following business day.
imagePROGRAF iPF755/iPF750 Service Guide
Rev. 1
Dealer Name
Machine Installation Date
Machine Serial Number
Part Number
Work Performed (Highlight Current Service Call)
imagePROGRAF iPF755/iPF750 Service Guide
•
Part Description
•
Date Part Was Removed
•
Machine Copy Count
•
Reason For Removal
May 2009
Page 16
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