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AudioCodes RXV200 User And Administrator Manual
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AudioCodes RXV200 User And Administrator Manual

AudioCodes RXV200 User And Administrator Manual

Mtr on android computer with meeting room controller
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User's and Administrator's Manual
Room Experience (RX) Suite
RXV200 MTR on Android™
Compute
with RX-PAD
Meeting Room Controller
Version 2.6

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Summary of Contents for AudioCodes RXV200

  • Page 1 User’s and Administrator’s Manual Room Experience (RX) Suite RXV200 MTR on Android™ Compute with RX-PAD Meeting Room Controller Version 2.6...
  • Page 3 Enabling Proximity Join ................... 31 Sharing a Whiteboard ....................32 Screen Sharing ......................35 4.10 Updating RXV200 Audio and Camera Peripherals Firmware ......... 36 4.11 About Microsoft Teams .................... 37 4.12 Signing out ....................... 38 4.13 Enrolling a Device with Intune Policies ..............38 4.13.1 Creating a Dynamic Group ..................
  • Page 4 Determining Device Status from LED Color Indications ......... 87 Performing Recovery Operations using Power Button ........... 88 Saving Logs while Device is in Recovery Mode ............. 89 Restoring RXV200 Firmware via USB Disk ............89 List of Tables Table 1-1: RXV200 Bundles ........................8 Table 1-2: RXV200 Specifications ......................
  • Page 5 Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our website at https://www.audiocodes.com/services-support/maintenance-and-support.
  • Page 6 RXV200 Canada Warning This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 7 AudioCodes RX-PAD. To meet this specific need, AudioCodes has created a range of RXV200 bundles which function as Microsoft Teams Rooms on Android devices.
  • Page 8 Bundles The RXV200 supports multiple devices for mix-and-match adaptability and simplified deployment and management. RXV200 bundles provide a reliable solution for every room layout and allow easy meeting room component upgrades. The RXV200 is available in five main bundles. Table 1-1: RXV200 Bundles...
  • Page 9 User’s and Administrator’s Manual 1. Introduction 1.3.1 RXV200-B20 Bundle The figure below illustrates the RXV200-B20 bundle. Figure 1-1: RXV200-B20 1.3.2 RXV200-B360 Bundle Figure 1-2: RXV200-B360 Version 2.6 RXV200...
  • Page 10 RXV200 1.3.3 RXV200-B40 Bundle The figure below illustrates the RXV200-B40 bundle. Figure 1-3: RXV200-B40 1.3.4 RXV200-B70 Bundle Figure 1-4: RXV200-B70 Version 2.6 Document #: LTRT-09982...
  • Page 11 RXV200 supports a single display irrespective of whether it's connected to HDMI1 or HDMI2: • When RXV200 boots up, if a single TV screen is connected to RXV200, it can be connected to either HDMI1 or to HDMI2. This TV screen will function as the primary screen irrespective of whether it is connected to HDMI1 or HDMI2.
  • Page 12 ▪ Kensington Lock for security measures ▪ DIMENSIONS (W X D X H) 170 x 170 x 41.4 mm Design ▪ WEIGHT 0.987 kg ▪ AudioCodes One Voice Operation Center (OVOC) | Device Manager Manageability Version 2.6 Document #: LTRT-09982...
  • Page 13 Layer 3 TOS and DSCP RTCP support: (RFC 1889) • IP address configuration: TCP/IP (Ipv4), DHCP/static IP; Time and date synchronization: SNTP Android 12 1.6.3 RX15 See AudioCodes website here for the RX15 specifications. 1.6.4 RXVCAM50M See AudioCodes website here for the RXVCAM50M specifications.
  • Page 14 RXV200 This page is intentionally left blank. Version 2.6 Document #: LTRT-09982...
  • Page 15 User’s and Administrator’s Manual 2. Getting Started Getting Started Note: See the RXV200 Microsoft Teams Rooms on Android Compute Unit Quick Installation Guide shipped with the product or available from AudioCodes for how to get started, including: • Package contents checklist •...
  • Page 16 RXV200 This page is intentionally left blank. Version 2.6 Document #: LTRT-09982...
  • Page 17 Rooms on Android Compute Unit Quick Installation Guide shipped with the product or available from AudioCodes for information about connecting the RXV200. After mounting and cabling RXV200, pair it with RX-PAD (see the guide Pairing RX-PAD with Teams Rooms on Android AudioCodes Devices). Signing in Users are provided by default with the option to sign in from any browser or smartphone with a prominent device code.
  • Page 18 RXV200 1. Sign in to the Teams admin center. 2. Expand Devices. 3. Select Provision new device from the Actions tab. In the ‘Provision new devices’ window, you can either add the MAC address manually or upload a file. Manually add a device MAC address 1.
  • Page 19 User’s and Administrator’s Manual 3. Connecting to RXV200 Once the device is powered up and connected to the network, the technician provisions the device by choosing the ‘Settings’ gear on the top right of the new ‘Sign in’ page and selecting Provision phone.
  • Page 20 RXV200 The tenant admin is expected to complete authentication on the device from any browser or smartphone. When the tenant admin is signing in from Teams Admin Center, the user interface on the device is blocked to prevent other actions on the phone.
  • Page 21 User’s and Administrator’s Manual 4. Using General RXV200 Functions Using General RXV200 Functions This section shows how to use general RXV200 functions. ➢ To get started: After signing in, view the RXV200 home page. Figure 4-1: Home Page Customizing a Background...
  • Page 22 Admin can configure the bundle via RX-PAD and/or the RXV200 UI. ➢ To configure a bundle: Open the Bundle page (Settings > Bundle). Select the bundle the enterprise acquired. The preceding figure shows RXV200 + RX-PAD + RXVCam50 + RX40 as the selected bundle. Version 2.6 Document #: LTRT-09982...
  • Page 23 User’s and Administrator’s Manual 4. Using General RXV200 Functions Managing Camera Presets You can adjust RXV200 camera presets to suit your preferences. ➢ To access RXV200 camera presets: On RX-PAD, touch the camera button. Figure 4-2: Camera Settings Note: The default Room preset enables you to capture all participants and actions in a meeting room.
  • Page 24 Users cannot. • Camera Settings can be changed during a meeting without turning off the video to remote parties. • Camera Settings can optionally be accessed from RXV200’s Device Settings though admin permissions are necessary. Version 2.6 Document #: LTRT-09982...
  • Page 25 User’s and Administrator’s Manual 4. Using General RXV200 Functions 4.3.1 Configuring a Color Mode Preset on the RXVCAM50M Camera When RXV200 is connected to the AudioCodes RXVCAM50M camera, users can configure a Color Mode preset from RX-PAD. Users can configure either: ◼...
  • Page 26 RXV200 Selecting the Default Audio Device Admin can select the default audio device if there's more than one audio device option available. ➢ To select the default audio device: Open the Sound page (Device settings > Sounds). From the ‘Default audio device’ drop-down, select the default device.
  • Page 27 User’s and Administrator’s Manual 4. Using General RXV200 Functions Starting a New Meeting ➢ To start a new meeting: In the home screen, navigate to and select the Meet Now option. Figure 4-4: New meeting – Invite someone In the ‘Invite someone’ field, enter the name of a person to invite; after entering the first letters in the name, matching contacts from directory are displayed.
  • Page 28 RXV200 Figure 4-6: New meeting – Select the name of a person Invite someone else – or others – and then select Start meeting. Note: The server allocates a meeting ID number and sends an invite message to all participant devices.
  • Page 29 User’s and Administrator’s Manual 4. Using General RXV200 Functions Version 2.6 RXV200...
  • Page 30 RXV200 Dialing a Number You can manually dial someone’s phone number. ➢ To dial a phone number: In the home screen, navigate to and select the Dial pad option. Figure 4-7: Dial pad Enter the digits of the destination to call and select Call.
  • Page 31 The feature functions in combination with Bluetooth and ‘Bluetooth Beaconing’, an integral feature in Microsoft Teams Rooms (MTRs). The MTR device is RXV200. If you bring a laptop or a Teams Mobile Client near the RXV200, it’ll offer the RXV200 as the room audio device. The figure below shows how to select the room audio device.
  • Page 32 RXV200 Sharing a Whiteboard Teams meetings on the RXV200 allow participants to open a virtual whiteboard – a digital canvas - on which they can sketch, illustrate, collaborate, brainstorm, plan, and share perspectives with one another in real time. The focus switches away from the presenting participant to the whiteboard. For more information about this Microsoft feature, see here.
  • Page 33 User’s and Administrator’s Manual 4. Using General RXV200 Functions View the following Microsoft Whiteboard initializing indication: View the Whiteboard in the Teams desktop application or in Teams client: Edit the Whiteboard; every participant with privileges can edit it. Version 2.6...
  • Page 34 RXV200 Version 2.6 Document #: LTRT-09982...
  • Page 35 User’s and Administrator’s Manual 4. Using General RXV200 Functions Screen Sharing RXV200 enables users to share their PC/laptop screen via the RX-PAD HDMI In port, to be shared on the screen in IDLE mode and peripheral mode. Note: • A short HDMI cable connects the PC/laptop to the RX-PAD HDMI In port.
  • Page 36 • RXV200 firmware update includes RX15 speaker firmware upgrade. Updating RXV200 audio and camera peripherals firmware is a safe and streamlined process. Peripherals’ update packages are included in the RXV200 firmware update and executed according to the currently connected peripheral. Here’s the user experience: View 'Device is updating...'...
  • Page 37 User’s and Administrator’s Manual 4. Using General RXV200 Functions 4.11 About Microsoft Teams Information about the Microsoft Teams application can be viewed by navigating to and selecting the Settings screen’s About option shown in the preceding figure. Version 2.6 RXV200...
  • Page 38 Navigate to and select Sign out in the Settings screen shown in the preceding figure. Optionally, remote sign-out can be performed from Microsoft Teams admin center (TAC). Network administrators can provision the RXV200 from the TAC, remotely sign in, and also sign out. ➢...
  • Page 39 User’s and Administrator’s Manual 4. Using General RXV200 Functions • the device from Intune policies and replace displayName -contains Exclude RXVxx RXVxx where is the name of the device model (device.model). 4.14 Removing Devices from Intune admin center You can remove devices from Intune admin center when the maximum capacity of signed-in devices is reached.
  • Page 40 RXV200 From the 'OS' drop-down under the Basics tab, select Android (device administrator). From the 'Device action' drop-down, select Delete. Click Next. Version 2.6 Document #: LTRT-09982...
  • Page 41 User’s and Administrator’s Manual 4. Using General RXV200 Functions Version 2.6 RXV200...
  • Page 42 RXV200 Select the devices to delete (i.e., to remove from Intune admin center), and then click Select. Version 2.6 Document #: LTRT-09982...
  • Page 43 User’s and Administrator’s Manual 4. Using General RXV200 Functions Under the Devices tab, click Next. Under the Review + Create tab, make sure your definitions are correct and then click Create; admin receives a notification that a delete action from Intune was successfully initiated on all devices and that n devices were removed.
  • Page 44 RXV200 This page is intentionally left blank. Version 2.6 Document #: LTRT-09982...
  • Page 45 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings Getting Familiar with RXV200 Settings The section familiarizes you with the RXV200’s settings. RXV200s are delivered configured with their default settings. Customers can customize them to suit enterprise requirements. ➢...
  • Page 46 RXV200 Navigate to and select Device Administration. Log in as administrator. Logging in as Administrator is required for debugging options. It’s password protected. Note: Default: 1234. After logging in as Admin, you can log out | change password. Select Login.
  • Page 47 • The default password can be changed per device from the GUI, or via bulk configuration of multiple devices using Microsoft’s TAC or AudioCodes’ Device Manager. Enter a password; you’re prompted to verify the password you entered. Criteria required for a strong password are provided (for strengthened security) in order to Log in as Administrator: •...
  • Page 48 RXV200 Device Admin Settings After logging in as Device Administration as shown in the previous section, you can configure Device Administration settings: Display, Date & Time, Wi-Fi, Camera. 5.1.1 Configuring Admin Login Timeout Admin login timeout can be configured using the following cfg configuration file parameter: settings/admin_logout_timeout,values=3 ◼...
  • Page 49 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings Navigate to and select the time to lapse before the interface ‘goes to sleep’. Default: 10 minutes. It’s recommended not to enable the ‘No IR Power off’ option which exists in known TV...
  • Page 50 RXV200 5.1.3 Configuring Date & Time Date and time are automatically retrieved from the deployed Network Time Protocol (NTP) server. ➢ To configure Date & Time: Under ‘Device admin settings’, navigate to and select Date & Time. Navigate to and select Use 24-hour format [Allows you to select the Time format].
  • Page 51 Configuring Wi-Fi The RXV200 can connect to an Access Point via Wi-Fi. Network administrators can configure Wi-Fi parameters for the RXV200. The parameters are concealed from the user's view. Users can enable | disable Wi-Fi in the device’s user interface.
  • Page 52 RXV200 5.1.4.2 Manually Connecting to a Wi-Fi Network ➢ To manually connect to a Wi-Fi network: Note: Make sure to first disconnect your Ethernet cable. If it's connected, the device will not be able to connect to a Wi-Fi network.
  • Page 53 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings Optionally meter the selected network. Leave the setting at its default value of Detect automatically if you don't want to meter the network. Select a Metered option to meter Note: •...
  • Page 54 RXV200 Parameter Description network/wireless/adavanced_ Defines the list of IP addresses that will be blocked. options/proxy/manual/exclusion_list network/wireless/adavanced_ Defines the name of the proxy host. options/proxy/manual/proxy_ hostname network/wireless/adavanced_ Defines the proxy port. options/proxy/manual/proxy_port Defines the anonymous wireless users who won’t be seen.
  • Page 55 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings 5.1.5 Configuring Camera Settings Settings controlling the look and feel of the video UI can be set to suit individual preferences. ➢ To configure Camera settings: In RX-PAD under ‘Device admin settings’, navigate to and select Camera.
  • Page 56 RXV200 5.1.6 Selecting RXVCam70 PTZ Camera Tracking Mode Note: Applies exclusively to RX-PAD bundled with RXV200. ➢ To select a Tracking Mode: Open the Edit Preset page (Camera Settings > Room > Edit Preset). Select one of the following RXVCam70 camera tracking mode options: •...
  • Page 57 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings Use the following descriptions as a reference when configuring a tracking mode: ▪ Automatically identifies 1-8 people ▪ Automatically lays out the display ▪ When a person moves, the camera automatically tracks them and keeps them centered ▪...
  • Page 58 RXV200 ▪ Automatically tracks speakers who speak continuously for 3-5 seconds ▪ Focuses on the speaker (displays them close-up allowing participants to focus more) Speaker ▪ Effective distance: 6m Tracking [Supported by RX-PAD Camera Settings] [Same as ‘Auto Framing’] ▪...
  • Page 59 5. Getting Familiar with RXV200 Settings 5.1.7 Selecting RXVCam360 Camera Tracking Mode Note: Applies exclusively to RX-PAD bundled with RXV200. ➢ To select a Tracking Mode: Open the Edit Preset page (Camera Settings > Presets > Room > Edit Preset).
  • Page 60 RXV200 Use the following as reference: ▪ Recommended ▪ Automatically identifies 1-8 people ▪ Puts each in a dedicated frame ▪ Maximum: 8 frames Smart Gallery ▪ When a person moves, the camera automatically tracks and keeps Mode their head centered ▪...
  • Page 61 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings RXVCam360 follows the active speaker and automatically switches from the previous speaker to the next speaker within three seconds. Speaker Tracking Mode ▪ The lowermost panel displays a 360° panoramic view.
  • Page 62 RXV200 ▪ Select an area to focus on ▪ Use the RC to zoom in and out (five levels) and move up, down, left and right to select a focused area. ▪ The selected area has a fixed 16:9 aspect ratio.
  • Page 63 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings 5.1.8 Limiting Resolution Admin can limit HDMI resolution and Frames per Second (FPS) for debugging purposes. ➢ To limit HDMI resolution and FPS: ◼ Open the Display page as shown in the figure below and perform the configuration: Version 2.6...
  • Page 64 Configuring Teams Admin Settings Camera Settings adjustment is now supported via Device Settings > Teams Admin Settings. AudioCodes Camera Settings are synced with Teams Room Camera Settings. The figure below shows how to control camera settings via the Teams Admin Settings. Version 2.6...
  • Page 65 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings 5.1.10 Configuring Camera Frequency The Camera frequency (under Device settings) must be set per the power supply as follows: ◼ 110V – 60Hz ◼ 220V – 50Hz Version 2.6 RXV200...
  • Page 66 RXV200 5.1.11 Configuring UI Language & Input This setting allows users to customize inputting to suit personal requirements. ➢ To set language and input: Under ‘Device admin settings’, navigate to and select Languages & input. Navigate to and select Physical keyboard.
  • Page 67 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings 5.1.12 Modifying IP Network Settings This setting enables the Admin user to determine IP network information and to modify IP network settings. ➢ To modify network settings: Under ‘Device admin settings’, navigate to and select Modify network.
  • Page 68 RXV200  Manually (from the screen shown in the preceding figure). Allows you to configure the RXV200 with an HTTP proxy server. Configure the proxy hostname and proxy port and then navigate to and select Done.  DHCP Option 252 (recommended). Option 252 provides a DHCP client with...
  • Page 69 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings Cisco Discovery Protocol (CDP) is a Cisco proprietary Data Link Layer protocol Link Layer Discovery Protocol (LLDP) is a standard, layer two discovery protocol Note: The VLAN configuration is by default data VLAN rather than voice VLAN, in compliance...
  • Page 70 RXV200 5.1.13 Configuring Call Settings This setting enables the user to configure call-associated functionalities to suit personal preferences. ➢ To configure call settings: From the home page, navigate to and select More and then navigate to and select Settings. Navigate to and select Calling.
  • Page 71 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings This page is intentionally left blank. Version 2.6 RXV200...
  • Page 72 RXV200 User Settings In the ‘Settings’ screen you can optionally configure the following User settings: Sound, Accessibility, Reboot and About (read-only). 5.2.1 Setting the Volume You can customize phone volume for a friendlier user experience. ➢ To configure sound settings: ◼...
  • Page 73 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings 5.2.4 Enabling Display of Meeting Name using Exchange Online PowerShell here for information about how to access the exchange instance (the tenant). Admin must set the two parameters indicated in the figure below to ‘False’: ‘Identity’...
  • Page 74 To reboot: ◼ Under ‘User’, navigate to and select Reboot. 5.2.7 Viewing About RXV200 The ‘About’ screen gives you quick access to information about the RXV200 deployment. ➢ To access the About screen: Navigate to and select About device. Version 2.6...
  • Page 75 User’s and Administrator’s Manual 5. Getting Familiar with RXV200 Settings Navigate to and select Status. View the RXV200’s firmware information. Admins can monitor the status of the device’s software modules from the System State page. Version 2.6 RXV200...
  • Page 76 RXV200 This page is intentionally left blank. Version 2.6 Document #: LTRT-09982...
  • Page 77 6. Monitoring Modules Operational States Monitoring Modules Operational States AudioCodes provides out-of-the-box troubleshooting capability: Admins can monitor the state of the device’s modules from the System State page. If initial provisioning is unsuccessful or if admin encounters an issue related to the network / connection to Device Manager, the feature gives admin an indication as to why.
  • Page 78 RXV200 Note: • Each state displays its operational result - successful or failed. • For some states, the reason of failure will be displayed as well. Version 2.6 Document #: LTRT-09982...
  • Page 79 Company Portal Login) • Launch mobile teams (see under Launch Mobile Teams) • Debug Recording (see under Debug Recording) • Erase all data (see under Erase all data (factory reset) • Screen Capture (see under Screen Capture) Version 2.6 RXV200...
  • Page 80 RXV200 7.1.1.1 Log Settings | Collecting Logs Device diagnostics (Logcat) can be collected using the Microsoft Admin Portal. For support purposes, general logs can be collected also using the Microsoft Admin Portal. The logs can help debug Teams application issues and also for issues related to the device.
  • Page 81 User’s and Administrator’s Manual 7. Debugging Note: The preceding figure is for illustrative purposes. It shows an AudioCodes phone. The same screen is displayed for the RXV200. Click the icon. Diagnostics Version 2.6 RXV200...
  • Page 82 RXV200 Click Proceed; the logs are uploaded to the server. Click the History tab. Click Download to download the logs. 7.1.1.2 Remote Logging Remote Logging via Syslog provides the same log level as Device Diagnostics (performed via the Microsoft Admin Portal) with some additional information that may be relevant to device issues (not Teams application issues).
  • Page 83 To use the tool: Navigate to and select Diagnostic Data. Navigate to and select OK to confirm ‘Copy logs to sdcard’; the RXV200 creates all necessary logs and copies them to the its SD Card / Logs folder. Get the logs using SCP notation as follows: scp -r admin@host_IP:/sdcard/logs/ .
  • Page 84 RXV200 7.1.1.4 Reset configuration Admin users can opt to ‘clean up’ their configuration history and return the RXV200 to an Out of Box Experience (OOBE). If the Teams app isn't running well, this might help. ➢ To reset the configuration: Navigate to and select Reset configuration.
  • Page 85 This feature enables Admin users to perform media/DSP debugging. Note: DSP recording can be activated on the fly without requiring the network administrator to reset the phone. ➢ To reset the configuration: Navigate to and select Debug Recording. Version 2.6 RXV200...
  • Page 86 RXV200 Navigate to and select Voice record to enable the feature. Navigate to and select Remote IP address to input the IP address of the device whose traffic you want to record. Navigate to and select Remote port and input it (Default: 5000).
  • Page 87 User’s and Administrator’s Manual 7. Debugging Determining Device Status from LED Color Indications Users and admins can determine the status of the RXV200 from its LED color indications. Use the following table as reference to determine status. Table 7-1: RXV200 Status Color Indication...
  • Page 88 The following figure shows the power button. ➢ To perform recovery operations: Disconnect the power cord from the RXV200 while long-pressing the power button shown in the preceding figure. Reconnect the power cord and continue pressing the power button. Table 7-2: Recovery Operations...
  • Page 89 USB stick, providing a convenient and reliable method for log management during recovery procedures. Restoring RXV200 Firmware via USB Disk For recovery purposes, firmware can be applied to the RXV200 from a USB disk. ➢ To apply the firmware from the USB disk: Enter recovery mode by pressing for 2-4 seconds the power button (Action: ENTER_RECOVERY);...
  • Page 90 Website: https://www.audiocodes.com/ ©2024 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, and AudioCodes Room Experience are trademarks or registered trademarks of AudioCodes Limited.

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