Download
Share
Print this page
AudioCodes RX-PAD User's And Administrator's Manual
  1. Manuals
  2. Brands
  3. AudioCodes Manuals
  4. Controller
  5. RX-PAD
  6. User's and administrator's manual
AudioCodes RX-PAD User's And Administrator's Manual

AudioCodes RX-PAD User's And Administrator's Manual

Meeting room controller
Hide thumbs Also See for RX-PAD:

Advertisement

Quick Links

Download this manual
RX-PAD Room Controller User's and Administrator's Manual Ver. 2.8
User's and Administrator's Manual
Room Experience (RX) Suite
AudioCodes RX-PAD
Meeting Room Controller
Version 2.8

Advertisement

loading
Need help?

Need help?

Do you have a question about the RX-PAD and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for AudioCodes RX-PAD

Summary of Contents for AudioCodes RX-PAD

  • Page 1 RX-PAD Room Controller User's and Administrator's Manual Ver. 2.8 User's and Administrator’s Manual Room Experience (RX) Suite AudioCodes RX-PAD Meeting Room Controller Version 2.8...
  • Page 3 Audio Notifications via MTRA Speakers ................9 Security Guidelines ....................... 10 Getting Started ......................11 Setting up RX-PAD ....................... 11 Signing in to RX-PAD ....................11 2.2.1 Configuring Admin Login Timeout ..................11 Pairing RX-PAD with MTR .................... 11 After Pairing ........................12 Configuring RX-PAD FQDN/IP Address ................
  • Page 4 RX-PAD Meeting Room Controller Enrolling a Device with Intune Policies ..............51 Creating a Dynamic Group .................... 51 Creating an Exclusion Group ..................51 Removing Devices from Intune admin center ..............52 Monitoring Device Software Modules Status ............57 Debugging ........................59 Log Settings | Collecting Logs ..................
  • Page 5 Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products contact...
  • Page 6 RX-PAD Meeting Room Controller Document Revision Record LTRT Description 18320 Initial document release. 18321 Reset pinhole button 18322 HDMI In | MTRA screen sharing | Audio Notifications via MTRA Speakers 18323 Application launcher. Enrolling with Intune Policies. System State page.
  • Page 7 With its proximity sensor, ergonomic design and 8-inch high-resolution display, this high-quality controller enables simple and intuitive operation with extensive customization options. RX-PAD Meeting Room Controller offers innovative features such as one-click-to join with an integrated calendar for simple collaboration initiation, smooth content sharing and easy camera adjustments, among others.
  • Page 8 PoE cable. ◼ Features functions that are readily accessible to all participants with easy access to camera settings via onscreen navigation buttons that put all AudioCodes meeting room solutions at your fingertips. ◼...
  • Page 9 User’s and Administrator’s Manual 1. Introduction Connectivity RX-PAD must be paired with the ‘main MTR unit’, for example, RXV81 or RXV200, to be active. RXV81 | RXV200 is the Front of the Room MTR main unit. ◼ RX-PAD runs the main client and MTR processing (audio, video, sharing) ◼...
  • Page 10 RX-PAD Meeting Room Controller Security Guidelines For detailed security guidelines regarding AudioCodes Native Teams Android-based devices, refer to the document Security Guidelines for AudioCodes Native Teams Android based Devices. User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 11 • The functionality works for both registered and unregistered devices. Pairing RX-PAD with MTR RX-PAD must be paired with the Microsoft Teams Room (MTR) on Android device (RXV81 | RXV200). Note: See the Pairing RX-PAD with Teams Rooms on Android AudioCodes Devices for information about how to pair RX-PAD with RXV81 | RXV200.
  • Page 12 Remote keyboard (tap to control the MTR) Configuring RX-PAD FQDN/IP Address RX-PAD features a setting enabling admin to configure FQDN/IP address. If RX-PAD is launched but the app has an invalid FQDN/IP address, admin is prompted to manually enter it.
  • Page 13 Solid green indicates the RX-PAD is online and signed in ▪ Flashing red indicates incoming invite to join a meeting Drop-down menu to make it easy to open the RX-PAD application launcher. The new launcher enables accessing an app with a single click. Version 2.8...
  • Page 14 RX-PAD Meeting Room Controller Operating with the Remote Keyboard After pairing RX-PAD with the MTR, scroll down in RX-PAD to the Remote Keyboard menu: ➢ To operate with the remote keyboard: Tap the menu indicated in the figure above. Enable touchscreen controls for remote control of the MTR.
  • Page 15 User’s and Administrator’s Manual 3. Operating RX-PAD If the alert is an action, you can perform the action using RX-PAD, for example, REBOOT / DO IT LATER / COLLAPSE, as shown in the figure below. Adjusting MTR Camera Settings After pairing RX-PAD with the MTR device (RXV81 | RXV200), select Camera Settings in RX-PAD: Version 2.8...
  • Page 16 Camera Settings page. In the Camera Settings page shown in the figure above, view an Auto Framing switch available when RX-PAD is used to control RXV81 MTR. In addition to RXV81, the feature is also available on RXVCam50L/M connected to RXV200.
  • Page 17 If that user leaves the meeting, the temporary presets will be erased when they later reenter Camera Settings (or another user later enters); temporary presets are only for that meeting they were configured for; new presets can be configured for the new meeting. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 18 RX-PAD Meeting Room Controller User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 19 User’s and Administrator’s Manual 3. Operating RX-PAD Configuring RXVCam70 Camera Tracking Modes Note: Applies exclusively to RX-PAD bundled with RXV200. ➢ To select a Tracking Mode: Open the Edit Preset page (Camera Settings > Room > Edit Preset). Version 2.8...
  • Page 20 Presenter Tracking ▪ Select this option to manually adjust the Zoom, Tilt or Pan. In RX-PAD’s ‘Camera Settings’ page, use the sliders to set Zoom, Tilt or ▪ Pan. ▪ Using the RC, after selecting an area to display, zoom in | out, move up | down, and move left | right.
  • Page 21 Focuses on the speaker (displays them close-up allowing participants to focus more) ▪ Effective distance: 6m Speaker Tracking ▪ Automatically detects and frames all the participants in the room. ▪ Effective distance: 8m Group Framing Version 2.8 RX-PAD Meeting Room Controller...
  • Page 22 RX-PAD Meeting Room Controller Selecting an RXVCam360 Camera Tracking Mode Note: Applies exclusively to RX-PAD bundled with RXV200. ➢ To select a Tracking Mode: Open the Edit Preset page (Camera Settings > Room > Edit Preset). Select one of the following RXVCam360 camera tracking mode options: •...
  • Page 23 Maximum: 8 frames Smart Gallery ▪ When a person moves, the camera automatically tracks and keeps their Mode head centered ▪ 360° panoramic high-definition view ▪ This mode does not have AI functions Panoramic Mode Version 2.8 RX-PAD Meeting Room Controller...
  • Page 24 RX-PAD Meeting Room Controller RXVCam360 follows the active speaker and automatically switches from the previous speaker to the next speaker within three seconds. Speaker Tracking Mode This function is available due to direction-of-arrival (DOA) sound sourcing positioning recognition and displays the person speaking in full screen. The speaker will be changed with the current speaker within three seconds automatically.
  • Page 25 Use the RC to zoom in and out (five levels) and move up, down, left and right to select a focused area. ▪ The selected area has a fixed 16:9 aspect ratio. Manual Mode* ▪ This mode does not have AI functions. Currently available only when using the RC Version 2.8 RX-PAD Meeting Room Controller...
  • Page 26 All smart camera settings tracking modes are synchronized with Teams app side. The figure below shows the Room Camera page when RX-PAD is bundled with RXV81: The figure below shows the Room Camera page when RX-PAD is bundled with RXV200: User’s and Administrator’s Manual...
  • Page 27 User’s and Administrator’s Manual 3. Operating RX-PAD 3.5.2 Configuring a Color Mode Preset on the RXVCAM50M/L Camera Users can configure a Color Mode preset from RX-PAD when RXV200 is connected to the AudioCodes RXVCAM50M/L camera. Users can configure either: ◼...
  • Page 28 (RXV81 | RXV200) using RX-PAD’s Remote Keyboard to control the MTRA. • As of version 2.6, admin can configure an RXV81 | RXV200 bundle in the RX-PAD wizard ('Bundle’ page). At any point, admin can rerun the wizard and change the bundle; the newly configured bundle will override the existing bundle and also change the input device.
  • Page 29 3. Operating RX-PAD Configuring Ad Hoc Mode on RXV81 MTRA RXV81 MTRA and RX-PAD Controller support ad hoc peripheral mode. When RXV81 MTRA is connected via USB to a PC/laptop, it automatically moves to ad hoc peripheral mode and the following is displayed on RX-PAD: When a call comes in, RX-PAD displays the incoming call’s functions as follows:...
  • Page 30 Standby Mode: When the MTR is not in a meeting, the presenter can use the Teams app ‘Share’ key to share their PC screen (when their PC is connected to RX-PAD’s HDMI In port) only with in-person attendees who are physically present in the same meeting room.
  • Page 31 Admin can select the default audio device if there's more than one audio device option available. ➢ To select the default audio device: Open the Sound page (Device settings > Sounds). From the ‘Default audio device’ drop-down, select the device. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 32 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 33 It’s recommended not to enable the ‘No IR Power off’ option which exists in known TV Note: brands such as LG and Samsung, and to allow RX-PAD to put the system to sleep while it is not in use. Version 2.8...
  • Page 34 To install TLS certificate on RX-PAD: To check the .crt file use https://www.sslshopper.com/certificate-decoder.html Load the .crt file created above to the RX-PAD, using the Android Device Utility tool: Enable SSH on the RX-PAD: Device Setting > Debugging > SSH > Enable. User’s and Administrator’s Manual...
  • Page 35 In the Android Device Address field, enter the IP address, and then click SSH Connect. Click Browse by the CA Cert field to select your certificate (see #2). Click Load Certificates to load the .crt file to the RX-PAD (see #3). Verify the certificate is uploaded to the RX-PAD, using SSH:...
  • Page 36 RX-PAD Meeting Room Controller On the RX-PAD navigate to Settings> Device settings> Room control >Room control URL: The following dialog box appears: To move out of control, click the o in the middle of the screen. To reopen the control, tap the scroll down arrow.
  • Page 37 The ‘About’ screen gives you quick access to information about the deployment. ➢ To access the About screen: Under ‘User’, navigate to and select About. Navigate to and select Status. View the firmware information. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 38 RX-PAD Meeting Room Controller This page is intentionally left blank User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 39 ➢ To enable composite AI: On the RX-PAD, navigate to Device Settings > Camera Settings as an Administrator, and then tap the Composite AI Camera toggle button so that it is on: The following pop-up displays on the screen that the RXV200 is connected to: Tap Room Composite AI Layout Settings to choose the layout: Version 2.8...
  • Page 40 RX-PAD Meeting Room Controller The connected camera stream opens. On RX-PAD, the layouts are displayed as shown below: In the RXV200 screen (when RXV200 is connected to RXVCam70), the main camera is located in the center of the screen and the wide-angle camera at the lowermost left.
  • Page 41 Meeting room view accordingly. When connected to the RXVCam360 and RXVCam50 the screen below displays: Note: Changing the Composite AI settings (layout, enabling/disabling Smart Gallery, or Room View) must be done by Admin. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 42 The MTRA prompts you to connect to an input device if there is not one already connected. An Input device can be an RX-PAD or a touch screen (or RCU in case it is part of the RXV81 bundle): User’s and Administrator’s Manual...
  • Page 43 After you select the language, the AudioCodes Pairing page is displayed: Tap the selected MTRA, the following prompt is displayed: Tap OK to confirm: the RX-PAD finalizes the pairing process and assigns the appropriate bundle with the MTRA. Version 2.8...
  • Page 44 RX-PAD Meeting Room Controller If you need to choose a bundle (for example, RXV200 with RXVCam360), the RX-PAD displays the Bundle screen: After this process is completed, the following screen is displayed showing the code you need to sign into your Microsoft account. The sign-in displays on both devices: Sign in to your Microsoft account.
  • Page 45 User’s and Administrator’s Manual 5. Advanced Features Pairing Devices You can control your paired MTRA devices with the current RX-PAD and decide which MTRA you wish to pair, or unpair with on a current connection. Note: Teams unpairing must occur prior to pairing with a new MTRA device.
  • Page 46 RX-PAD Meeting Room Controller Tap the i icon to view the information of the paired device from RX-PAD). For example, the IP address, device model, MAC address: Navigate to Teams Admin Settings > Devices menu to break a currently paired set and pair a new MTRA.
  • Page 47 Modify RXV81 Connection to BYOD Bundles Connect your RXV81 to BYOD bundles which is MTR-ready. ➢ To modify RXV81 to new BYOD bundles: Navigate to Settings > Bundle. Tap the Bundle you want to connect to: Version 2.8 RX-PAD Meeting Room Controller...
  • Page 48 RX-PAD Meeting Room Controller The Select bundle confirmation window is displayed. Tap OK to confirm. Using the ad-hoc option under Teams mode is still possible when connecting the RXV81 with USB- C cable to a laptop. Important note: Changing this setup 'on the fly' triggers a factory reset on the MTRA.
  • Page 49 Dual Display Mode and Swap Screens Admin Controls Note: This feature is for RX-PAD paired with RXV200 only, and for a Pro room account, as described below. The devices must run the following Teams app version or later - 1449/1.0.96.2024110701 (November 2024).
  • Page 50 RX-PAD Meeting Room Controller Monitoring Wireless HDMI In Service You can monitor the HDMI In source. ➢ To monitor HDMI In: Navigate to Settings > Debugging > System State. Check the status of the Wireless HDMI In service. The following shows a Connected status: User’s and Administrator’s Manual...
  • Page 51 User’s and Administrator’s Manual 6. Enrolling a Device with Intune Policies Enrolling a Device with Intune Policies Two ways are available to enroll an AudioCodes Teams Android-based device in Intune: ◼ Create a dynamic group - see here ◼ Create an exclusion group - see...
  • Page 52 RX-PAD Meeting Room Controller Removing Devices from Intune admin center You can remove devices from Intune admin center when the maximum capacity of signed-in devices is reached. ➢ To remove devices from Intune admin center: Go to Microsoft 365 admin center [portal.office.com] and log in with an Administration account.
  • Page 53 User’s and Administrator’s Manual 6. Enrolling a Device with Intune Policies Click Bulk device actions. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 54 RX-PAD Meeting Room Controller From the 'OS' drop-down under the Basics tab, select Android (device administrator). From the 'Device action' drop-down, select Delete. Click Next. User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 55 User’s and Administrator’s Manual 6. Enrolling a Device with Intune Policies Select the devices to delete (i.e., to remove from Intune admin center), and then click Select. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 56 RX-PAD Meeting Room Controller Under the Devices tab, click Next. Under the Review + Create tab, make sure your definitions are correct and then click Create; admin receives a notification that a delete action from Intune was successfully initiated on all devices and that n devices were removed.
  • Page 57 7. Monitoring Device Software Modules Status Monitoring Device Software Modules Status AudioCodes provides out-of-the-box troubleshooting capability: Admins can monitor the status of the device’s various software modules from the System State page. If initial provisioning is unsuccessful or if admin encounters an issue related to the network / connection to Device Manager, the feature gives admin an indication as to why.
  • Page 58 RX-PAD Meeting Room Controller User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 59 • An enhanced bug report is available for efficient debugging. • Information such as pack up time, ps, top, meminfo and df commands (information about file system disk space usage) is reflected in it. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 60 RX-PAD Meeting Room Controller Log Settings | Collecting Logs Device diagnostics (Logcat) can be collected using the Microsoft Admin Portal. For support purposes, general logs can be collected also using the Microsoft Admin Portal. The logs can help debug Teams application issues and also for issues related to the device.
  • Page 61 User’s and Administrator’s Manual 8. Debugging Note: The preceding figure is for illustrative purposes. It shows an AudioCodes phone. The same screen is displayed for the MTR. Click the icon. Diagnostics Version 2.8 RX-PAD Meeting Room Controller...
  • Page 62 RX-PAD Meeting Room Controller Click Proceed; the logs are uploaded to the server. Click the History tab. Click Download to download the logs. Remote Logging Remote Logging via Syslog provides the same log level as Device Diagnostics (performed via the Microsoft Admin Portal) with some additional information that may be relevant to device issues (not Teams application issues).
  • Page 63 Get the logs using SCP notation as follows: scp -r admin@host_IP:/sdcard/logs/ . Following are the relevant logs (version and ID may be different to those shown here): ◼ dmesg.log ◼ dumpstate-TEAMS_1.3.16-undated.txt ◼ dumpstate_log-undated-2569.txt ◼ logcat.log Version 2.8 RX-PAD Meeting Room Controller...
  • Page 64 RX-PAD Meeting Room Controller Reset configuration Admin users can opt to ‘clean up’ their configuration history and return the MTR to an Out of Box Experience (OOBE). If the Teams app isn't running well, this might help. ➢ To reset the configuration: Navigate to and select Reset configuration.
  • Page 65 This feature enables Admin users to perform media/DSP debugging. Note: DSP recording can be activated on the fly without requiring the network administrator to reset the device. ➢ To reset the configuration: Navigate to and select Debug Recording. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 66 Navigate to and select Remote port and input it (Default: 5000). Start Wireshark on your PC to capture audio traffic. 8.10 Restoring to Defaults RX-PAD can be restored to defaults by pressing 15 seconds on the bottom key (dedicated button on RX-PAD). 8.11 Erase all data (factory reset) This option is the equivalent of restoring to defaults shown in the preceding section;...
  • Page 67 8.13 Performing Recovery Operations While RX-PAD is powering up, admin can perform recovery operations by inserting a sharp pointed object, for example, a paper clip or pin, into the pinhole button shown below and pressing for the length of time shown in the table below.
  • Page 68 RX-PAD Meeting Room Controller 8.14 Restoring Device Firmware via USB Disk For recovery purposes, firmware can be applied to RX-PAD from a USB disk. ➢ To apply the firmware from the USB disk: Enter recovery mode by pressing for 2-4 seconds the power button as shown in the preceding table (Action: ENTER_RECOVERY);...
  • Page 69 Limiting HDMI Resolution and FPS Admin can limit HDMI Resolution and Frames per Second (FPS) for debugging purposes. ➢ To limit HDMI Resolution and FPS: Open the Display page (Settings > Display). Set ‘HDMI CEC’. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 70 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 71 USB stick. By simply clicking the Export logs to USB disk option, all logs are efficiently copied to the USB stick, providing a convenient and reliable method for log management during recovery procedures. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 72 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 73 If they are, the user is notified and given an option to delay the update or apply it, nonetheless. The feature avoids disrupting users’ ongoing activities on their devices, such as calls. Version 2.8 RX-PAD Meeting Room Controller...
  • Page 74 RX-PAD Meeting Room Controller This page is intentionally left blank. User’s and Administrator’s Manual Document #: LTRT-18326...
  • Page 75 Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.