AudioCodes RXV100 Deployment Manual
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AudioCodes RXV100 Deployment Manual

Meeting room solution for microsoft teams
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Deployment Guide
AudioCodes RX Suite of Meeting Room Solutions
RXV100 Meeting Room Solution
for Microsoft Teams

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Summary of Contents for AudioCodes RXV100

  • Page 1 Deployment Guide AudioCodes RX Suite of Meeting Room Solutions RXV100 Meeting Room Solution for Microsoft Teams...

  • Page 3: Table Of Contents

    No audio from the speakers ..................37 Microphone is not working ..................... 38 Reset MTR credentials ....................38 RXV100 does not present automatically when connected to a laptop/client device ..38 5.10 Customer Support ......................39 Specifications ......................41 RXV100Hub ........................41 RX50 Conference Phone ....................
  • Page 4 RXV100 List of Tables Table 2-1: B05 | B20 | B40 | B40 Bundles ......................10 Table 2-2: RXV100Hub............................. 11 Table 6-1: RXV100Hub Specifications ......................41 Table 6-2: RX50 Specifications ........................42 Table 6-3: RXVCam50M/L Specifications ......................43 Deployment Guide...
  • Page 5 Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our Web site at https://www.audiocodes.com/services-support/maintenance-and-support.
  • Page 6 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18195...

  • Page 7: Before Getting Started

    Deployment Guide 1. Before Getting Started Before Getting Started Before you connect the RXV100, make sure: A Microsoft Teams Rooms (MTR) account is created and licensed. Before installation,  everything must be synchronized. The account is used to access the calendar as well as to accept or decline calendar invites for the Meeting Room.
  • Page 8 RXV100 A 10-meter long USB cable available from AudioCodes (recommended) if you need • a longer cable than the supplied 3m USB cable to connect the RXV50Cam (bundle- dependent) to the RXV100Hub Deployment Guide Document #: LTRT-18195...

  • Page 9: Rxv100 Components

    Windows) on Windows devices to bring meetings to life and deliver an optimal collaboration experience for everyone. RXV100 bundles are scalable and can be mixed and matched to various options per room requirements. For detailed information, contact AudioCodes. The core of the suite includes the RXV100Hub which offers smart control, share and...

  • Page 10: Table 2-1: B05 | B20 | B40 | B40 Bundles

    RXV100 Make sure you receive the following RXV100 components: RXV100Hub  RXVCam50M/L (bundle-dependent, see the next table)  RX50 (bundle-dependent, see the next table)  Lenovo ThinkSm  art One Cable 6ft  ThinkSmart Cable Management Security Box (black block) ...

  • Page 11: Rxv100Hub

    Deployment Guide 2. RXV100 Components RXV100Hub The core of the RXV100 is the RXV100Hub, shown in the figure below. Use the table as reference. Table 2-2: RXV100Hub Legend Description RGBW LED Lens Microphone (four) 10.1” Display Speaker Column Motion Sensor RGBW LED Lens 3.5 mm audio jack...

  • Page 12: Assembling The Rxv100Hub

    RXV100 2.1.1 Assembling the RXV100Hub The RXV100Hub delivers a custom single cable management solution designed to cleanly run the cables off the tabletop while keeping all connections secure. Once connected, the back of the device will consist of the One Cable and the HDMI input cable (HDMI ingest).

  • Page 13: Getting Familiar With The Rxv100Hub Ports

    Deployment Guide 2. RXV100 Components 2.1.1.1 Getting Familiar with the RXV100Hub Ports Use the figure below to familiarize yourself with the ports located on the RXV100Hub. 2.1.1.2 Connecting with One Cable the Red Side to the Hub Base  To connect the red side to the Hub base with One Cable: Lay the device on its side with the ports facing upward.
  • Page 14 RXV100 On the red side of the One Cable, slide the plastic cover down to reveal the block of connectors. Align the connectors labeled ‘Step 1’ and ‘Step 2’ to the ports on the base shown in the figure below. Gently push the connectors into the corresponding ports, moving from right to left.

  • Page 15: Connecting Peripherals To The Block Side Of One Cable

    Deployment Guide 2. RXV100 Components 2.1.1.3 Connecting Peripherals to the Block Side of One Cable  To connect peripherals to the block side of One Cable: Power, Internet Connections, in-room Displays, and Peripherals are connected to the Hub by using the ports on the Block Side of One Cable.

  • Page 16: Connecting The Tv Screen To The Rxv100Hub

    RXV100 2.1.1.6 Connecting the TV Screen to the RXV100Hub The RXV100Hub features two HDMI ports located on the One Cable that can drive two external screens of up to 4k resolutions. Plan to connect at least one external display. Single External Screen When the RXV100Hub is connected to a single external screen, both remote participants and remote content share the screen space.

  • Page 17: Activating The Rxv100

    Deployment Guide 2. RXV100 Components 2.1.2 Activating the RXV100 Two Windows accounts are by default built into the out-of-the-box RXV100: Skype user account  Skype is the default account from which the MTR app runs. It’s limited to running the MTR app.

  • Page 18: Logging In To Rxv100 As Windows Administrator

    2.1.2.3 Replacing Windows Administrator Password  To change the Windows Administrator password: Log in to the RXV100 as Windows Administrator (as shown in Section 2.1.2.2). Choose the Settings menu > Sign-in Options > Password. Change the password. Deployment Guide Document #: LTRT-18195...

  • Page 19: Signing Out And Resetting The Mtr Application

    If you need to sign out from the current MTR account, perform a device reset. Resetting the RXV100 is required to clear the MTR account credentials and peripheral settings. This only affects the Skype/MTR account. It doesn’t affect the Windows Operating System.

  • Page 20: Pairing The Rx50 With The Rxv100Hub

     To connect the RX50: Connect the RX50 to the network. Note that the RXV100 and the RX50 must be on the same subnet. After connecting to the network, the RX50 automatically powers up via Power over Ethernet (PoE) and establishes itself on the network.

  • Page 21: Optional] Connecting An External Satellite Microphone

    Note: • It may take up to 90 seconds for the RXV100 and RX50 to show as paired after the RXV100 or RX50 is rebooted. If the devices are not paired, the audio will come from the RXV100Hub, not the RX50.
  • Page 22 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18195...

  • Page 23: Setting Up The Rxv100Hub

    After turning on the Hub for the first time, you’ll need to provide appropriate Teams rooms (MTR device) account credentials for signing in and using the device; the License Terms page opens. Microsoft Software License Terms Agree to the terms and click Next. Version N/A RXV100...
  • Page 24 RXV100 Enter the Teams credentials and make sure Skype for Business and Microsoft Teams (default) is selected for ‘Supported meeting mode’. If you have an advanced sign-in or domain configuration, enter the details, select Next and then Finish; the device restarts; the MTR app attempts to sign-in with the credentials; once successfully authenticated, the app displays the signed-in state.

  • Page 25: Configuring Rxv100Hub

    Deployment Guide 3. Setting up the RXV100Hub Configuring RXV100Hub This section shows how to configure RXV100Hub.  To configure RXV100Hub: Log in as administrator as described in Section 2.1.2.2. Click More. Click the Settings icon. Version N/A RXV100...
  • Page 26 RXV100 Enter the Admin password (default is RXV100MTR) and then click Yes. Under the About setting, view and verify the information about the device and then exit. Click the Account setting. Deployment Guide Document #: LTRT-18195...
  • Page 27 Deployment Guide 3. Setting up the RXV100Hub Configure your Account and then exit. Click the Advanced setting. Configure the Advanced settings and then exit. Click the Meetings setting. Version N/A RXV100...
  • Page 28 RXV100 Configure the meetings settings and then exit. Click the Device setting. Configure device settings and then exit. Click the Coordinated meetings setting. Deployment Guide Document #: LTRT-18195...
  • Page 29 Deployment Guide 3. Setting up the RXV100Hub Select the Coordinated meeting option if applicable (it’s used only when you have a Microsoft Surface in the same room as the RXV100), and then exit. Click the Peripherals setting. Version N/A RXV100...
  • Page 30 RXV100 Use the figure below as reference to the Peripherals setting. Note: The RXVCAM50M/L is not a Content Camera and should not be selected as one. Click Save and exit. Click the Select a theme setting. Select the theme of your choice and then click Save and exit.
  • Page 31 3. Setting up the RXV100Hub Click the Administrator option as shown in the preceding figure and then log in as Admin. The administrator account provides system-wide administration capabilities and is password protected. After successful validation, the administrator can manage the device. Version N/A RXV100...
  • Page 32 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18195...

  • Page 33: Mtr Application And Windows Upgrade

    Devices that run the MTR app automatically update to an appropriate Windows 10 release during the nightly maintenance reboot. For more information about MTR application version support and Windows10 release support, go to: https://docs.microsoft.com/en-us/microsoftteams/rooms/rooms-lifecycle-support Version N/A RXV100...
  • Page 34 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18195...

  • Page 35: Troubleshooting

    If Yes, there is no display hardware problem. Turn off the Hub by pressing the power button and turn it back on normally. If there is still no display, follow the steps outlined in to restore Windows. (ii) If No, contact support or representative. Version N/A RXV100...

  • Page 36: No Display On The External Display

    RXV100 No display on the external display Ensure an HDMI cable is properly connected to one of the HDMI OUT ports on the back of the Hub Ensure the HDMI cable is not faulty or loose Ensure the external display Video source is set to the correct source HDMI port...

  • Page 37: No Content Shown On The Second Display

    Make sure the correct speaker is selected in the MTR Setup page.  To set the RX50 as the default audio device: Under Peripherals, select AudioCodes RX50 as ‘Microphone for Conferencing’. Select AudioCodes RX50 as ‘Conferencing’ and ‘Default Speaker’. Click Save and Exit.

  • Page 38: Microphone Is Not Working

    Make sure the correct microphone is selected in MTR Setup page.  Reset MTR credentials Refer to Section 2.1.2.4. RXV100 does not present automatically when connected to a laptop/client device Make sure the HDMI ingest port is properly connected inside the Hub with a compliant HDMI Cable Deployment Guide...

  • Page 39: Customer Support

    5.10 Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit AudioCodes website at https://www.audiocodes.com/services-...
  • Page 40 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18195...

  • Page 41: Specifications

    10.1” touch screen (1920 x 1080 resolution, 320 nits) with 16:10 aspect Design display  ratio, 360-degree rotatable, anti-glare and smudge resistant 240.0 x 200.0 x 185.3 mm Dimensions (w x d x h)  9.45 x 7.87 x 7.30 in 2.47 kg/5.45 lbs Weight  Version N/A RXV100...

  • Page 42: Rx50 Conference Phone

    RXV100 RX50 Conference Phone The following table shows the RX50 specifications. Table 6-2: RX50 Specifications Feature Details G.711μ/a, G.729A/B, G.722, AEC, wideband acoustic EC, PLC, silence Audio features  suppression, VAD, adaptive jitter, 20 ft (6.1m) microphone pickup range,360 degrees audio capture, full duplex, noise suppression, IPv4, TCP, UDP, ICMP, ARP, RTP, SRTP, RTCP-XR, 802.1x, static...

  • Page 43: Rxvcam50M/L

    Auto framing On/Off/Sensitivity Backlight On/Off compensation Dual stream On/Off USB Feature Operation Windows 7 (1080p maximum), Windows 8.1, Windows 10; macOS™ 10.10 or Systems higher, Linux (required for UVC support) Video Compression YUY2, NV12, MJPG, H.264 format Version N/A RXV100...
  • Page 44 RXV100 Parameter RXVCam50L RXVCam50M communication UVC, UAC protocol PTZ control Supports EPTZ Hardware 2.4 GHz Intel@ Core 2 Duo processor or higher  requirement 2GB RAM or more USB 2.0/USB3.0 port (USB 3.0 is needed for 4K video)  Other Parameters...
  • Page 45 Contact us: https://www.audiocodes.com/corporate/offices-worldwide Website: https://www.audiocodes.com/ ©2023 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, and AudioCodes Room Experience are trademarks or registered trademarks of AudioCodes Limited.

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Rx40Rx50Rxvcam50Rxvcam50mRxvcam50lRxv100hub ... Show all

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