C
H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see page 13).
T
E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3
Click Properties and click the Ports tab. For a USB printer, ensure that the Print to the following
port(s): setting is USB.
R
E I N S T A L L T H E P R I N T E R D R I V E R
Scanner Problems
CAUTION:
located in the Product Information Guide.
NOTE:
H E C K T H E S C A N N E R D O C U M E N T A T I O N
C
troubleshooting information.
U
N L O C K T H E S C A N N E R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
R
C
H E C K T H E C A B L E C O N N E C T I O N S
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
40
Solving Problems
— Ensure that the electrical outlet is working by testing it with another
— See the printer documentation for instructions.
Before you begin any of the procedures in this section, follow the safety instructions
If you need technical assistance for your scanner, contact the scanner's manufacturer.
— Ensure that your scanner is unlocked if it has a locking tab or button.
—
—
W
I N D O W S
—
— See the scanner documentation for setup and