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Dell Dimension 5150 Owner's Manual

Dell dimension 5150: owners manual.
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Dell™ Dimension™ 5150/E510
Service Tag
CD or DVD eject button
CD or DVD activity light
FlexBay for optional
floppy drive or Media
Card Reader
microphone connector
headphone connector
diagnostic lights
hard-drive activity light
power button/
power activity light
USB 2.0 connectors (2)
network
adapter
Model DCSM
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Owner's Manual
power connector
sound connectors (integrated) (5)
VGA video connector (integrated)
USB 2.0 connectors (5)
card slots for PCI Express x16 (1),
PCI (2), PCI Express x1 (1)
cover latch
release

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Table of Contents

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   Summary of Contents for Dell Dimension 5150

  • Page 1 Dell™ Dimension™ 5150/E510 Owner’s Manual cover latch Service Tag release CD or DVD eject button CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader microphone connector headphone connector diagnostic lights hard-drive activity light power button/ power activity light USB 2.0 connectors (2)
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation; EMC is the registered trademark of EMC Corporation.
  • Page 3: Table Of Contents

    Contents Finding Information ......Setting Up and Using Your Computer Setting Up a Printer .
  • Page 4 About RAID Configurations ......Determining If RAID Is Working ....RAID Level 1 .
  • Page 5 Using Microsoft Windows XP System Restore ... . . Using Dell PC Restore by Symantec ....
  • Page 6 System Board Components ......Memory ........DDR2 Memory Overview .
  • Page 7 ......Dell Technical Support Policy (U.S. Only) ....
  • Page 8 Contents...
  • Page 9: Finding Information

    Additional documentation may be included with your computer, depending on your country. What Are You Looking For? Find it Here • Warranty information Dell™ Product Information Guide • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement •...
  • Page 10 • Community — Online discussion with other Dell Corporate, government, and education customers customers can also use the customized Dell Premier Support website • Upgrades — Upgrade information for components, such at premier.support.dell.com. as memory, the hard drive, and the operating system •...
  • Page 11 Go to support.dell.com and click Downloads. reinstall the DSS utility. DSS provides critical updates Enter your Service Tag or product model. for your operating system and support for Dell™ In the Download Category drop-down menu, click All. ® ®...
  • Page 12 Finding Information...
  • Page 13: Setting Up And Using Your Computer

    Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers •...
  • Page 14: Connecting To The Internet

    USB connector on computer USB printer cable USB connector on printer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN.
  • Page 15: Setting Up Your Internet Connection

    Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs. ® ® 2 Double-click the MSN Explorer or AOL icon on the Microsoft Windows desktop. 3 Follow the instructions on the screen to complete the setup.
  • Page 16: Playing Cds And Dvds

    Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive.
  • Page 17: Adjusting The Volume

    A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).
  • Page 18: Copying Cds And Dvds

    Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
  • Page 19: Using Blank Cds And Dvds

    Using Blank CDs and DVDs CD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-writable drives can write to both CD and DVD recording media. Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information).
  • Page 20: Helpful Tips

    Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.
  • Page 21: Connecting Two Monitors

    xD-Picture Card and SmartMedia (SMC) CompactFlash Type I and II (CF I/II) and MicroDrive Card Memory Stick (MS/MS Pro) SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector.
  • Page 22: Connecting Two Monitors With Vga Connectors

    Connecting Two Monitors With VGA Connectors 1 Follow the procedures in "Before You Begin" on page 59. NOTE: If your computer has integrated video, do not connect either monitor to the integrated video connector. If the integrated video connector is covered by a cap, do not remove the cap to connect the monitor or the monitor will not function.
  • Page 23: Connecting A Tv

    Connecting a TV NOTE: You must purchase an S-video cable, available at most consumer electronics stores, to connect a TV to your computer. It is not included with your computer. 1 Follow the procedures in "Before You Begin" on page 59. 2 Connect one end of the S-video cable to the optional TV-OUT connector on the back of the computer.
  • Page 24: Network Setup Wizard

    network adapter network device connector network adapter connector on computer network cable Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→...
  • Page 25: Standby Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
  • Page 26 Power Schemes Tab Each standard power setting is called a scheme. If you want to select one of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu. The settings for each scheme appear in the fields below the scheme name. Each scheme has different settings for starting standby mode or hibernate mode, turning off the monitor, and turning off the hard drive.
  • Page 27: Hyper-threading

    The drives should be the same size to ensure that the larger drive does not contain unallocated (and therefore unusable) space. NOTE: If you purchased your Dell computer with RAID, your computer has been configured with two hard drives that are the same size. Setting Up and Using Your Computer...
  • Page 28: Determining If Raid Is Working

    Determining If RAID Is Working Your computer displays information pertaining to your RAID configuration at startup, before loading the operating system. If RAID is not configured, the message none defined will be displayed under RAID Volumes, followed by a list of the physical drives installed in your system. If a RAID volume is identified, you can then check the Status field to determine the current state of your RAID configuration.
  • Page 29: Troubleshooting Raid

    Troubleshooting RAID You can use one of two methods to troubleshoot RAID hard drive volumes. One method uses the Intel RAID Option ROM utility and is performed before you install the operating system onto the hard drive. The second method uses the Intel Matrix Storage Manager, or Intel Matrix Storage Console, and is performed after the operating system and the Intel Matrix Storage Console have been installed.
  • Page 30: Setting Your Computer To Raid-enabled Mode

    Setting Your Computer to RAID-Enabled Mode 1 Enter system setup (see "System Setup" on page 107). 2 Press the up- and down-arrow keys to highlight Drives, and press <Enter>. 3 Press the up- and down-arrow keys to highlight SATA Operation, and press <Enter>. 4 Press the left- and right-arrow keys to highlight RAID On, press <Enter>, and then press <Esc>.
  • Page 31: Solving Problems

    — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacing the Battery" on page 100). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 120).
  • Page 32: Drive Problems

    U N T H E E L L I A G N O S T I C S — See "Dell Diagnostics" on page 50. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.
  • Page 33: Hard Drive Problems

    Problems writing to a CD/DVD-RW drive L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
  • Page 34: Error Messages

    H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N — H E C K T H E T E L E P H O N E J A C K —...
  • Page 35: Media Card Reader Problems

    If so, run the program that you want to use first. P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Contacting Dell" on page 120). Media Card Reader Problems O D R I V E L E T T E R I S A S S I G N E D —...
  • Page 36: Keyboard Problems

    L E X A Y D E V I C E I S I S A B L E D — There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the FlexBay device is physically installed, but it is not running, check to see if it is enabled in the BIOS setup.
  • Page 37: The Computer Stops Responding

    The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.
  • Page 38: Other Software Problems

    (see "Installing Memory" on page 69). • Reseat the memory modules (see "Installing Memory" on page 69) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50). Solving Problems...
  • Page 39: Mouse Problems

    • Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 69). • Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Memory" on page 103. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 40: Network Problems

    Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. H E C K T H E N E T W O R K C A B L E C O N N E C T O R —...
  • Page 41: Printer Problems

    F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. •...
  • Page 42: Scanner Problems

    H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S — • See the printer documentation for cable connection information. •...
  • Page 43: Sound And Speaker Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y I C R O S O F T I N D O W S —...
  • Page 44: No Sound From Headphones

    E I N S T A L L T H E S O U N D D R I V E R — See "Manually Reinstalling Drivers" on page 53. U N T H E A R D W A R E R O U B L E S H O O T E R —...
  • Page 45: If The Screen Is Difficult To Read

    If the screen is difficult to read H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R —...
  • Page 46 Solving Problems...
  • Page 47: Troubleshooting Tools

    • If available, install properly working memory of the same type into your computer (see "Installing Memory" on page 69). • If the problem persists, contact Dell (see "Contacting Dell" on page 120). Troubleshooting Tools...
  • Page 48 • If available, install properly working memory of the same type into your computer (see "Installing Memory" on page 69). • If the problem persists, contact Dell (see "Contacting Dell" on page 120). Memory modules are detected, • Ensure that no special memory...
  • Page 49 (see "System Setup" on page 107) to make sure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 120). The computer is in a normal None.
  • Page 50: Dell Diagnostics

    If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 120). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
  • Page 51: Drivers

    Parameters Allows you to customize the test by changing the test settings. 4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.
  • Page 52: Identifying Drivers

    Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
  • Page 53: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.
  • Page 54: Using Microsoft Windows Xp System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.
  • Page 55: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC Restore only if System Restore did not resolve your operating system problem.
  • Page 56 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 57: Using The Operating System Cd

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 58 Troubleshooting Tools...
  • Page 59: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" on page 59 and "Before Working Inside Your Computer" on page 60. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 60: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
  • Page 61: Front View Of The Computer

    Computer Cover" on page 65. location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. CD or DVD eject button Press to eject a disk from the CD or DVD drive.
  • Page 62 diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 47. hard-drive activity light The hard drive activity light is on when the computer reads data from or writes data to the hard drive.
  • Page 63: Back View Of The Computer

    Back View of the Computer voltage selection switch See the safety instructions in the Product Information Guide for more information. power connector Insert the power cable. back panel connectors Plug USB, audio, and other devices into the appropriate connector. card slots Access connectors for any installed PCI and PCI Express cards.
  • Page 64 link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Off — The computer is not detecting a physical connection to the network. network adapter To attach your computer to a network or broadband device, connect one end of a connector...
  • Page 65: Removing The Computer Cover

    VGA video connector If your monitor has a VGA connector, plug it into the VGA connector on the computer. USB 2.0 connectors (5) Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. It is recommended that you use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras.
  • Page 66: Inside View Of Your Computer

    4 Locate the three hinge tabs on the bottom edge of the computer. 5 Grip the sides of the computer cover and pivot the cover up, using the bottom hinges as leverage points. 6 Release the cover from the hinge tabs and set it aside in a secure location. Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the...
  • Page 67: System Board Components

    System Board Components processor connector (CPU) password jumper (PSWD) power connector (12V) processor fan connector (FAN) memory module connectors (2, 4) memory module connectors (1, 3) floppy drive battery socket connector (DSKT2) (BATTERY) RTC reset jumper (RTCRST1) PCI connectors (2) SATA connector (SATA2) PCI Express x16...
  • Page 68: Memory

    Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 103. DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology.
  • Page 69: Addressing Memory With 4-gb Configurations

    If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
  • Page 70 3 Press out the securing clip at each end of the memory module connector. memory connector closest to processor securing clips (2) connector 4 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar...
  • Page 71: Removing Memory

    5 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 6 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on.
  • Page 72: Cards

    You can do so by touching an unpainted metal surface on the computer chassis. Your Dell™ computer provides the following slots for PCI and PCI Express cards: • Two PCI card slots •...
  • Page 73 Installing a PCI Card 1 Follow the procedures in "Before You Begin" on page 59. release tab card retention door 2 Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 3 If you are installing a new card, remove the filler bracket to create a card-slot opening.
  • Page 74 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. not fully seated card fully seated bracket within slot card alignment guide bracket caught outside of slot alignment bar 7 Before you close the card retention door, ensure that: •...
  • Page 75 3 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see "Contacting Dell" on page 120). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
  • Page 76: Pci Express Cards

    7 If you removed a sound card: Enter system setup (see "System Setup" on page 107), select Audio Controller, and then change the setting to On. Connect external audio devices to the audio connectors on the back panel of the computer. 8 If you removed an add-in network connector: Enter system setup (see "System Setup"...
  • Page 77 3 If your computer includes a card retention mechanism, to secure the x16 card in place from the top: Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from the two tab slots holding it in place. Set the retention mechanism aside in a secure location.
  • Page 78 8 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. not fully seated card fully seated bracket within slot card alignment guide bracket caught outside of slot alignment bar 9 If you replaced a card that was already installed in the computer and you removed the retention mechanism, you may reinstall the retention mechanism.
  • Page 79 Set the retention mechanism aside in a secure location. 4 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see "Contacting Dell" on page 120). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
  • Page 80: Drive Panel

    9 If you removed a sound card: Enter system setup (see "System Setup" on page 107), select Audio Controller, and then change the setting to On. Connect external audio devices to the audio connectors on the back panel of the computer. 10 If you removed an add-in network connector: Enter system setup (see "System Setup"...
  • Page 81: Removing The Drive-panel Insert

    2 Grasping the lever on the sliding plate, pull the sliding plate to the right until it snaps into the open position. NOTE: This sliding plate secures and releases the drive panel and helps to secure the drives. 3 By pushing from the inside and pivoting the drive panel to the left, you can release the drive panel from its side hinges.
  • Page 82: Replacing The Drive-panel Insert

    Replacing the Drive-Panel Insert drive panel drive panel insert tab center drive drive panel insert panel tab 1 Slide the tab on the left side of the drive-panel insert under the center drive panel tab. 2 Rotate the drive panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive panel.
  • Page 83: Drives

    2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until it snaps into place on the front panel. Drives Your computer supports a combination of these devices: • Up to two serial ATA hard drives •...
  • Page 84: Connecting Drive Cables

    Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the system board. Drive Interface Connectors Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
  • Page 85: Connecting And Disconnecting Drive Cables

    Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, disconnect the cable using the pull-tab. Like IDE connectors, the serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector.
  • Page 86: Installing A Hard Drive

    serial ATA data cable power cable 3 Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer. tabs (2) hard drive Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer.
  • Page 87 drive hard drive bracket 3 Gently slide the drive into place until you feel a click or feel the drive securely installed. 4 Connect the power and hard-drive cables to the drive. serial ATA data cable power cable 5 Check all connectors to be certain that they are properly cabled and firmly seated. 6 Replace the computer cover (see "Replacing the Computer Cover"...
  • Page 88: Adding A Second Hard Drive

    Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.
  • Page 89: Floppy Drive

    Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive"...
  • Page 90 3 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you are installing a PCI Express x16 card, this card may cover the floppy-drive connectors. Remove this card before connecting the floppy-drive cables. 4 Slide the drive latch release toward the bottom of the computer and, without releasing the drive latch release, slide the floppy drive out through the front of the computer.
  • Page 91: Installing A Floppy Drive

    Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert. drive screws (4) 1 Follow the procedures in "Before You Begin" on page 59. 2 Remove the drive panel (see "Removing the Drive Panel"...
  • Page 92 11 Enter system setup (see "System Setup" on page 107) and select the appropriate Diskette Drive option. 12 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 50). Removing and Installing Parts...
  • Page 93: Media Card Reader

    Media Card Reader For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 20. Removing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 94 5 Disconnect the FlexBay USB cable on the back of the Media Card Reader from the Media Card Reader connector on the system board (see "System Board Components" on page 67) and route the cable through the cable routing clip. drive latch release sliding plate Media Card Reader...
  • Page 95: Installing A Media Card Reader

    Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.
  • Page 96: Cd/dvd Drive

    FlexBay USB cable Media Card Reader 8 Insert the Media Card Reader and slide it into place until it is fully seated. 9 Route the FlexBay USB cable through the cable routing clip. 10 Replace the computer cover (see "Replacing the Computer Cover" on page 101). CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the...
  • Page 97 4 Disconnect the power and data cables from the back of the drive. power cable data cable Removing and Installing Parts...
  • Page 98: Installing A Cd/dvd Drive

    5 Slide the drive latch release toward the bottom of the computer and, without releasing the drive latch release, slide the CD/DVD drive out through the front of the computer. drive latch release sliding plate CD/DVD drive Installing a CD/DVD Drive 1 Follow the procedures in "Before You Begin"...
  • Page 99 CD/DVD drive screws (4) 4 Connect the power and data cables to the drive. power cable data cable Removing and Installing Parts...
  • Page 100: Battery

    See the documentation that came with the drive for instructions on installing any software required for drive operation. 9 Enter system setup (see "System Setup" on page 107) and select the appropriate Drive option. 10 Verify that your computer works correctly by running the Dell Diagnostics (see "Dell Diagnostics" on page 50). Battery...
  • Page 101: Replacing The Computer Cover

    5 Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place. battery (positive side) battery release lever 6 Replace the computer cover (see "Replacing the Computer Cover" on page 101). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
  • Page 102 4 Using the tabs as leverage, rotate the cover downward and press down to close it. computer cover back of computer bottom hinges 5 Ensure that the cover is seated correctly before moving it to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 6 Connect your computer and devices to electrical outlets, and turn them on.
  • Page 103: Appendix

    Appendix Specifications Processor ® ® Processor type Intel Pentium 4 5XXX and 6XXX processors with Hyper- Threading technology NOTE: Not all Pentium 4 processors support Hyper-Threading technology. Level 1 (L1) cache 16 KB Level 2 (L2) cache 1 MB for Pentium 5XXX processors 2 MB for Pentium 6XXX processors (depending on your computer configuration) pipelined-burst, eight-way set associative, write-back SRAM...
  • Page 104 Computer Information Chipset Intel 945G Express RAID Support RAID 1 (Mirroring) DMA channels eight Interrupt levels BIOS chip (NVRAM) 4 Mb Integrated network interface capable of 10/100 communication System clock 800- or 1066-MHz data rate Video Type Integrated Intel Graphics Media Accelerator 950 (GMA950) Audio Type Sigmatel STAC9220...
  • Page 105 Drives Externally accessible: one 3.5-inch drive bay (FlexBay) two 5.25-inch drive bays Available devices Serial ATA drives (2), floppy drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, DVD and CD-RW combo drive, and Media Card Reader Internally accessible: two bays for 1-inch high serial ATA hard drives Connectors...
  • Page 106 Controls and Lights Power button push button Power light green light — Blinking green in sleep state; solid green for power-on state. amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see "Power Problems"...
  • Page 107: System Setup

    Environmental Temperature: Operating 10° to 35°C (50° to 95°F) NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock:...
  • Page 108: Entering System Setup

    Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>.
  • Page 109: System Setup Options

    System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Displays the System name, BIOS Version number, BIOS Date, Service System Info Tag, Express Service Code, and Asset Tag.
  • Page 110 Enables or disables an ATA or SATA device (such as hard-drive, CD drive, Drives 0 through 3 or DVD drive). On enables the interface so that the device can be used. (On default) Displays the Controller type (ATA or SATA), Port number the drive is using, Drive ID number, Capacity, and whether the drive is controlled by the BIOS.
  • Page 111 Performance Determines whether the physical processor appears as one or two logical Hyper-Threading processors. The performance of some applications improve with additional (On default) logical processors installed. Allows the BIOS to modify the processor fan and speed based on processor SpeedStep temperature readings.
  • Page 112 Power Management Determines how the system responds when AC power is re-applied after a AC Recovery power loss. (Off default) • Off — The system remains off when power is re-applied. You must press the front-panel power button before the system turns on. •...
  • Page 113: Boot Sequence

    POST Behavior When enabled, this feature reduces computer startup time by bypassing some Fastboot compatibility steps. (On default) • Off — does not skip any steps during computer startup • On — starts the system more quickly Determines the functionality of the numeric keys on the right side of your keyboard. Numlock Key •...
  • Page 114 Changing Boot Sequence for the Current Boot You can use this feature, for example, to restart your computer to a USB device such as a floppy drive, memory key, or CD-RW drive. NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup (see "System Setup"...
  • Page 115: Clearing Forgotten Passwords

    Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 59. 2 Locate the 3-pin password jumper (PSWD) on the system board (see "System Board Components" on page 67), and attach the jumper plug to pins 2 and 3 to clear the password.
  • Page 116: Clearing Cmos Settings

    7 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 8 Open the computer cover (see "Replacing the Computer Cover" on page 101). 9 Locate the 3-pin password jumper (PSWD) on the system board (see "System Board Components" on page 67) and attach the jumper to pins 1 and 2 to reenable the password feature.
  • Page 117: Mouse

    • To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating. • Wipe the keyboard, computer, and plastic part of the monitor with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent.
  • Page 118: Dell Technical Support Policy (u.s. Only)

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.
  • Page 119: Fcc Notices (u.s. Only)

    Once you have determined your system’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 120: Fcc Identification Information

    In certain countries, technical support specific to Dell XPS portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
  • Page 121 Tech Support Services toll-free: 0-800-444-0724 Sales 0-810-444-3355 Aruba General Support toll-free: 800-1578 Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2...
  • Page 122 Country Code: 32 Technical Support for XPS portable computers only 02 481 92 96 City Code: 2 Technical Support for all other Dell computers 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 65...
  • Page 123 Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government)
  • Page 124 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2969 Inspiron™) Technical Support (OptiPlex™, Latitude™, and toll-free: 800 858 0950 Dell Precision™)
  • Page 125 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for XPS portable computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505...
  • Page 126 Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for XPS portable computers only 0825 387 129 Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
  • Page 127 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
  • Page 128 Country Code: 353 Technical Support for XPS portable computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care...
  • Page 129 Technical Support outside of Japan (Dimension 81-44-520-1435 and Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
  • Page 130 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 880 193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 881 306...
  • Page 131 Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66...
  • Page 132 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support for XPS portable computers only 815 35 043 Technical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298...
  • Page 133 International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
  • Page 134 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue 011 709 7713 Country Code: 27 Technical Support 011 709 7710...
  • Page 135 E-mail: support.euro.dell.com/se/sv/emaildell/ Country Code: 46 Technical Support for XPS portable computers only 0771 340 340 City Code: 8 Technical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care...
  • Page 136 Local Numbers, and Country Code Toll-Free Numbers City Code Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
  • Page 137 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...
  • Page 138 Appendix...
  • Page 139: Index

    Index CD-RW drive problems, 33 audio. See sound Dell CDs, 18 contacting, 120 playing, 16 Dell Diagnostics, 50 support policy, 118 Check Disk, 33 support site, 10 battery CMOS settings problems, 31 diagnostic lights, 47 clearing, 116 replacing, 100 diagnostics...
  • Page 140 DVD drive cover, 61 removing, 85 problems, 32 lights hardware DVDs, 18 back of computer, 47 Dell Diagnostics, 50 playing, 16 diagnostic, 47, 62 Hardware Troubleshooter, 53 hard drive activity, 62 headphone connector, 61 Help and Support Center, 11 e-mail...
  • Page 141 Microsoft Windows label, 10 PC Restore, 55 problems (continued) Dell Diagnostics, 50 modem PCI cards diagnostic lights, 47 problems, 33 installing, 73 drives, 32 removing, 75 monitor DVD drive, 32 blank, 44 PCI Express cards e-mail, 33 clone mode, 23...
  • Page 142 62 Windows XP , 54 technical, 103 video, 104 standby mode, 25 support vents, 62 safety instructions, 9 contacting Dell, 120 front panel, 62 SATA. See serial ATA policy, 118 volume scanner support website, 10 adjusting, 43 problems, 42...

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