Elo TouchSystems 64 Series User Manual

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USER MANUAL
Elo Touch Solutions
64 Series Open Frame
ET0764L, ET1064L, ET1564L Touchscreen

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Summary of Contents for Elo TouchSystems 64 Series

  • Page 1 USER MANUAL Elo Touch Solutions 64 Series Open Frame ET0764L, ET1064L, ET1564L Touchscreen...
  • Page 2 Copyright © 2024 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ............................................. 4 Section 2: Installation ............................................... 4 Section 3: Mounting ..............................................7 Section 4: Operation ..............................................9 Section 5: Technical Support ..........................................14 Section 6: Safety & Maintenance ........................................... 16 Section 7: Regulatory Information .......................................... 17 Section 8: Warranty Information ..........................................
  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description This new generation of Elo touchscreen displays comes in three sizes: 7-inch, 10.1-inch, and 15.6-inch. Featuring a sleek and aesthetically pleasing design with narrow borders, it combines USB-C connectivity, including power delivery, with Elo's advanced P-CAP touch technology, engineered for durability in high-traffic environments. With its vandal resistant (IK08) anti-glare screen, this display is engineered for optimal performance in challenging field conditions.
  • Page 5: Section 2: Installation

    Section 2: Installation Unpacking the Touchscreen Display Open the carton and verify that the following items are present: • USB cable (USB Type-A to Type-C) • Open Frame Touchscreen • Flush Mount Brackets w/Screws • Quick Install Guide • HDMI cable •...
  • Page 6 Connector Panel & Interfaces ET0764L: Menu Button USB-C DisplayPort HDMI DC Jack Power Button ET1064L&ET1564L: User Manual: ET0764L/ET1064L/ET1564L Touchscreen UM600799 Rev A, page 6 of 35...
  • Page 7 Menu Button HDMI DisplayPort USB-C DC Jack Power Button Touchscreen Display Connections User Manual: ET0764L/ET1064L/ET1564L Touchscreen UM600799 Rev A, page 7 of 35...
  • Page 8 Option1 – if the video source does not have USB Type-C functionality: 1. Connect the video cable, either HDMI, DP, or USB-C from the video source to the monitor’s input connector and secure it firmly. 2. Connect the touch cable (USB Type-A to Type-C) from the USB Type-A of the video source to the USB Type-C of the monitor and secure it firmly. 3 Connect a 12V DC power supply to the monitor’s input power jack.
  • Page 9 Installing the Touch Technology Software Drivers When using USB touch, no additional drivers are required for your projected-capacitive touchscreen display with Windows 10 or later operating systems, because it uses Windows HID drivers. To download the latest touch drivers: 1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx 2.
  • Page 10: Section 3: Mounting

    Section 3: Mounting Flush Mount Flush-mount Bracket Installation Notes: See dimensional drawing for the exact details of the recommended enclosure panel opening dimensions. 1. Assemble each flush mounting bracket set top/bottom and left/right with M4x4mm screws (included). Install screws finger-tight to allow adjustment in step 2. 2.
  • Page 11 Rear VESA Mount A four-hole mounting pattern for M4x8mm screws is provided on the rear of the monitor for 75x75mm and 100x100mm VESA mounting. The VESA FDMI-compliant counting is coded: VESA MIS-D. Reference dimensional drawing on elotouch.com for detailed dimensions. Screw quantity = 4 Screw thread size = M4 Screw length = Screw length is variable depending on mounting means.
  • Page 12: Section 4: Operation

    Section 4: Operation Power The touchscreen display ships in the ON state. To turn the touchscreen display on or off, press the touchscreen display power button once. The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications on the Elo website http://www.elotouch.com.
  • Page 13: Projected Capacitive Touch Technology

    Projected Capacitive Touch Technology When connected to Windows 10 or later operating systems later operating systems computers, the touchscreen display can report 10 simultaneous touches. When connected to Windows XP computers, the touchscreen display reports single touch. No additional drivers are required for this technology to work with Windows 10 or later operating systems, it uses Windows HID drivers. Gesture Support Microsoft Windows: The Projected Capacitive Touch enables several gestures that support single and multiple touches.
  • Page 14 2. lock/unlock the OSD button function: two fingers on the top-right area and two fingers on the center-right corner at the same time for 2 seconds. 3. lock/unlock the power button function: two fingers on the center-right area and two fingers on the bottom-right corner at the same time for 2 seconds. User Manual: ET0764L/ET1064L/ET1564L Touchscreen UM600799 Rev A, page 14 of 35...
  • Page 15 Video A display’s native resolution is its width and height measured in number of pixels. Generally, for best performance, an image displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution. For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution.
  • Page 16: On-Screen Display (Osd)

    On-Screen Display (OSD) The Power and Menu buttons on the back of the monitor whose functions are as follows: Button Features Menu button Open/Exit OSD menu Power key Power on/off display The OSD menu of the 64L series allows you to adjust the parameters of the monitor by single touch interaction. Press the Menu button or use the corresponding touch gesture to display the OSD main menu on the screen.
  • Page 17 Menu Options Available Adjustment Brightness Increase/decrease monitor brightness. Default: 100. Contrast Increase/decrease monitor contrast. Default: best gray-shade performance. Luminance Switch the scaling method between fill screen and original ratio settings. Default: Full Screen Full Screen: Scales the X and Y dimensions of the input video (up or down as needed) to the display’s native resolution.
  • Page 18 Adjust how long a period of OSD inactivity the touch monitor will wait before closing the OSD. The adjustable range is between 5 and 60 seconds. OSD Timeout Default: 15 seconds Select which language the OSD is displayed in. The available languages are English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, and Japanese.
  • Page 19 All touchscreen display adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the touchscreen display is unplugged or powered off and on. If there is a power failure, the touchscreen display settings will not default to the factory specifications.
  • Page 20 ENERGY STAR Certification The ET1564L Touch Monitor meets Energy Star 8.0 requirements. ENERGY STAR is a program run by the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE) that promotes energy efficiency. This product qualifies for ENERGY STAR in the “factory default” settings and this is the setting in which power savings will be achieved. Changing the factory default picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for an ENERGY STAR rating.
  • Page 21 Software solutions typically reduce blue light by reducing emissions from the blue light channel or applying blue light filters. achieves low blue light by reducing emissions from the blue light channel. The 64L Open frame Touch Monitor TUV Rheinland tested the product and determined it to be effective in reducing harmful blue light. The keyword "Low Blue Light (Software Solution)"...
  • Page 22 Turn your head to the left side and hold for 5 seconds. Repeat on the other side. User Manual: ET0764L/ET1064L/ET1564L Touchscreen UM600799 Rev A, page 22 of 35...
  • Page 23: Section 5: Technical Support

    Section 5: Technical Support If you are experiencing trouble with your touchscreen display, refer to the following suggestions. If the problem persists, please contact your local dealer, or contact Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this use manual.
  • Page 24 Neither the OSD buttons nor power Check to see if the OSD lock or power lock functions is on. button respond when pressed Wake on touch doesn’t work Ensure “Touch on sleep” in the Miscellaneous is set on. Secure the USB cable firmly. Only have two touches Check to see if the OSD touch through function is on Confirm that you are using RS232 touch or USB touch...
  • Page 25: Technical Assistance

    Image Sticking What is Image Sticking? What Causes Image Sticking? Image persistence, image burn-in, and image sticking are terms used to describe LCD image retention. LCD image retention occurs when a fixed pattern is displayed over a prolonged period of time. The fixed pattern causes a parasitic capacitance to build up within the LCD component, which prevents the liquid crystal molecules from returning to their normal relaxed state.
  • Page 26: Section 6: Safety & Maintenance

    Section 6: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchscreen display. They are not user-serviceable. • The slots located on the back of the touchscreen display case are for ventilation. Do not block or insert anything inside the ventilation slots. •...
  • Page 27: Section 7: Regulatory Information

    Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Elo has put in place recycling arrangements in certain parts of the world. For information on how you can access these arrangements, please visit E-Waste Recycling Program | Elo®...
  • Page 28 This device complies with Part 15C of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada.
  • Page 29: Agency Certifications

    General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors. 1.
  • Page 30: Explanation Of Markings

    Explanation of Markings 1. In accordance with the SJ/T11364-2014 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 31 Monitor Specifications Electrical Ratings Input 12V DC, 3A Operating Conditions Temperature 0 °C to 40 °C Humidity 20% - 80% (non-condensing) Altitude 0 to 3,048m Storage Conditions Temperature -20 °C to +60 °C Humidity 10% - 95% ((38.7 Deg maximum wet bulb temperature, non-condensing) Altitude 0 to 12,192m User Manual: ET0764L/ET1064L/ET1564L Touchscreen...
  • Page 32 User Manual: ET0764L/ET1064L/ET1564L Touchscreen UM600799 Rev A, page 32 of 35...
  • Page 33: Section 8: Warranty Information

    Section 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchscreen display and their components is three years. Seller makes no warranty regarding the model life of components.
  • Page 34 Notes User Manual: ET0764L/ET1064L/ET1564L Touchscreen UM600799 Rev A, page 34 of 35...
  • Page 35 www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Americas Europe (EMEA) Asia-Pacific...

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Et0764lEt1064lEt1564l

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