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Elo TouchSystems ET1099L User Manual

10.1-inch open frame touchscreen

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USER MANUAL
Elo Touch Solutions
10.1-inch Open Frame
ET1099L Touchscreen

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Summary of Contents for Elo TouchSystems ET1099L

  • Page 1 USER MANUAL Elo Touch Solutions 10.1-inch Open Frame ET1099L Touchscreen...
  • Page 2 Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation. User Manual: ET1099L Touchscreen UM600770 Rev A, page 2 of 30...
  • Page 3: Table Of Contents

    Section 4: Operation ..............................................9 Section 5: Technical Support ..........................................14 Section 6: Safety & Maintenance ........................................... 16 Section 7: Regulatory Information .......................................... 17 Section 8: Warranty Information ..........................................21 User Manual: ET1099L Touchscreen UM600770 Rev A, page 3 of 30...
  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description This 10.1-inch ET1099L touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in full outdoor environments. It is designed to meet EN62368-1 Part 22 when properly mounted.
  • Page 5: Section 2: Installation

    10.1-inch Open Frame Touchscreen • USB cable (screw-lock type) • Quick Install Guide • Flush Mount Brackets w/Screws • HDMI cable (screw-lock type) • OSD remote • EEI label User Manual: ET1099L Touchscreen UM600770 Rev A, page 5 of 30...
  • Page 6 3. Connect a 12 to 24V DC power supply to the monitor’s input power jack. Elo offers a 12VDC power adapter with locking connector and regional power cable kits separately. 4. The touchscreen display ships in an ON state, video should be displayed on your monitor once the cables are connected. User Manual: ET1099L Touchscreen UM600770 Rev A, page 6 of 30...
  • Page 7 4. Click on the driver version required for your Non-Microsoft Windows operating system versions suggested below: Linux Ubuntu: 18.04 LTS Mac: OS BIG SUR 11.2 Chrome: 78.0.3904.106 Android: 7.10/8.10 User Manual: ET1099L Touchscreen UM600770 Rev A, page 7 of 30...
  • Page 8: Section 3: Mounting

    IP66 and NEMA4x standards. Please ensure 2” clearance behind the touch screen display for airflow. User Manual: ET1099L Touchscreen UM600770 Rev A, page 8 of 30...
  • Page 9 A four-hole mounting pattern for M4x8mm screws is provided on the rear of the monitor for 75x75mm VESA mounting. The VESA FDMI-compliant counting is coded: VESA MIS-E. Please ensure 2” clearance behind the touch screen display for ventilation. User Manual: ET1099L Touchscreen UM600770 Rev A, page 9 of 30...
  • Page 10: Section 4: Operation

    Your touchscreen display is factory-calibrated and should not need manual calibration (unless the input video is not fully scaled to the native resolution, or the touch experience needs to be calibrated to a specific user). User Manual: ET1099L Touchscreen UM600770 Rev A, page 10 of 30...
  • Page 11 Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes. User Manual: ET1099L Touchscreen UM600770 Rev A, page 11 of 30...
  • Page 12 Decrease value of selected parameter / select previous menu item Display OSD Luminance submenu Increase value of selected parameter / select next menu item Select Display Video Priority submenu Select parameter for adjustment / select submenu to enter User Manual: ET1099L Touchscreen UM600770 Rev A, page 12 of 30...
  • Page 13 Direct Output – Assuming a landscape orientation, and an input video is under the native resolution (1920x1080), will keep display center and fills the rest of the display with equal black bars on four sides. Adjust sharpness of the displayed images. Sharpness Default: no sharpness adjustment. Only applicable at non-native input video resolutions. User Manual: ET1099L Touchscreen UM600770 Rev A, page 13 of 30...
  • Page 14 User Preset option is selected, the user can change the color temperature by changing individual R, G, and B gains on a scale from 0 to 100. Default: Color User Preset with R, G, and B all set to 100. User Manual: ET1099L Touchscreen UM600770 Rev A, page 14 of 30...
  • Page 15 Switch to support two touches via RS232 (requires optional cable and installation of the latest Elo driver) The options are USB, RS232. Touch Interface Default: USB. Manage power schedule and system clock/daylight saving. Real Time Clock Default: GMT time User Manual: ET1099L Touchscreen UM600770 Rev A, page 15 of 30...
  • Page 16 ° C If the display internal temperature is not reduced below 65 , the display will automatically turn off 60 seconds to prevent permanent ° C for 5 minutes damage. User Manual: ET1099L Touchscreen UM600770 Rev A, page 16 of 30...
  • Page 17 Try to avoid mounting the product in direct sunlight if possible. Use overhangs or orient away from the sun to reduce environmental stress on the product and prolong its life. User Manual: ET1099L Touchscreen UM600770 Rev A, page 17 of 30...
  • Page 18: Section 5: Technical Support

    Perform the calibration routine provided with the latest Elo drivers Check if Touch Interface is set up correctly does not respond when pressed The OSD buttons or power button User Manual: ET1099L Touchscreen UM600770 Rev A, page 18 of 30...
  • Page 19 Check to see if the OSD touch through function is on Confirm that you are using RS232 touch or USB touch Fans do not work Check there are no loose cable connections between fans and the unit. User Manual: ET1099L Touchscreen UM600770 Rev A, page 19 of 30...
  • Page 20 Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device See this user manual’s last page for worldwide technical support phone numbers. User Manual: ET1099L Touchscreen UM600770 Rev A, page 20 of 30...
  • Page 21: Section 6: Safety & Maintenance

    Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners. • Ensure the environmental temperature and humidity are maintained within specification and do no block ventilation slots. For cleaning methods specific to COVID-19, reference: https://www.elotouch.com/support/technical-support/cleaning User Manual: ET1099L Touchscreen UM600770 Rev A, page 21 of 30...
  • Page 22: Section 7: Regulatory Information

    -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. User Manual: ET1099L Touchscreen UM600770 Rev A, page 22 of 30...
  • Page 23 Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/ EU as indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 62368-1. User Manual: ET1099L Touchscreen UM600770 Rev A, page 23 of 30...
  • Page 24 Mexico NoM Canada CUL, IC • • Taiwan BSMI China CCC • • United States FCC, UL Europe CE TUV • • International CB Japan VCCI • Russia EAC User Manual: ET1099L Touchscreen UM600770 Rev A, page 24 of 30...
  • Page 25 2. It is encouraged and recommended that this product be recycled and reused according to local laws. The product should not be thrown away casually. Power Adapter Specifications Electrical Ratings Input 100 - 240VAC, 50/60Hz 12V DC, 6.67A, LPS Output (Power adapter needs to be UL approved) User Manual: ET1099L Touchscreen UM600770 Rev A, page 25 of 30...
  • Page 26 Altitude 0 to 3,048m Storage Conditions Temperature -30 ° C to +80 ° C Humidity 10% - 95% ((38.7 Deg maximum wet bulb temperature, non-condensing) Altitude 0 to 12,192m User Manual: ET1099L Touchscreen UM600770 Rev A, page 26 of 30...
  • Page 27 User Manual: ET1099L Touchscreen UM600770 Rev A, page 27 of 30...
  • Page 28: Section 8: Warranty Information

    Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same. User Manual: ET1099L Touchscreen UM600770 Rev A, page 28 of 30...
  • Page 29 Notes User Manual: ET1099L Touchscreen UM600770 Rev A, page 29 of 30...
  • Page 30 www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Americas Europe (EMEA) Asia-Pacific...