Elo TouchSystems 1939L User Manual
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Elo TouchSystems 1939L User Manual

3000 series 19” lcd rear-mount touchmonitor
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Touchmonitor User Guide
1939L 19" LCD Rear-mount Touchmonitor
3000 Series
Revision C

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Summary of Contents for Elo TouchSystems 1939L

  • Page 1 Touchmonitor User Guide 1939L 19” LCD Rear-mount Touchmonitor 3000 Series Revision C...

  • Page 2: User Guide

    User Guide 19" LCD REAR-MOUNT TOUCHMONITOR 1939L Family 3000 Series Revision C P/N E851250...

  • Page 3: Trademark Acknowledgments

    Elo TouchSystems to notify any person of such revisions or changes. Trademark Acknowledgments IntelliTouch is a trademark of Tyco Electronics Corporation.Other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Introduction Product Description Precautions ... 7 About the Product ... 8 Chapter 2 Installation and Setup Unpacking Your Touchmonitor ... 9 Touch Interface Connection ... 10 Product Overview ... 11 Main Unit ... 11 Rear View ... 11 Installing the Driver Software ...

  • Page 5: Introduction

    Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of informa- tion between a user and your touchmonitor. This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide superior display performance.

  • Page 6: About The Product

    About the Product Your LCD rear-mount touchmonitor is a 19” SXGA TFT color display with the following features: • The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In each frequency mode, the microprocessor-based circuitry allows the monitor to function at the precision-of a fixed frequency.

  • Page 7: Installation And Setup

    C H A P T E R NSTALLATION AND ETUP This chapter discusses how to install your LCD touchmonitor and how to install the driver software. Unpacking Your Touchmonitor Check that the following 9 items are present and in good condition: LCD monitor Video cable USB cable...

  • Page 8: Touch Interface Connection

    Touch Interface Connection Before connecting the cables to your touchmonitor and PC, be sure that the computer and Note: touchmonitor are turned off. 1. Connect one end of the power adapter to the monitor and the other end to the connector of the power cord.

  • Page 9: Product Overview

    Product Overview Main Unit Rear View 2-11...

  • Page 10: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...

  • Page 11: Installing The Serial Touch Driver

    Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install NOTE: the driver. 1 Insert the Elo CD-ROM in your computer's CD-ROM drive. 2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

  • Page 12: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive.

  • Page 13: Installing The Usb Touch Driver

    Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows 98, Windows Me or Windows 2000 starts the Add New Hardware Wizard. 2 Choose Next.
  • Page 14 2-16 User Guide...

  • Page 15: Operation

    C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80k-75 Hz.

  • Page 16: Rear Panel Controls

    Rear Panel Controls Control 1 Menu/Exit 4 Select 5 Power Switch Remote OSD Buttons(option) Control 1 Menu/Exit 4 Select 3-18 User Guide MENU Function Display/exits the On Screen Display (OSD) menus. 1. Enter contrast of the OSD. 2. Increase value of the adjustment item. 3.

  • Page 17: Controls And Adjustment

    Controls and Adjustment On Screen Display (OSD) Menu Functions To Display and Select the OSD Functions: 1 Press the Menu key to activate the OSD menu. 2 Use when selected. 3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are pressed for a short time period, the OSD automatically disappears.

  • Page 18: On Screen Display (Osd) Control Options

    On Screen Display (OSD) Control Options Control Contrast Brightness V-Position H-Position Recall Defaults Exit Sharpness Phase Clock OSD H-Position OSD V-Position OSD Time Auto-Adjust OSD Language Information Description Indicates the current resolution, H-Frequency and V-Frequency. 3-20 User Guide Description Increases or decreases contrast. Increases or decreases brightness.

  • Page 19: Preset Modes

    Preset Modes To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are detected, the monitor automatically adjusts the picture size and centering. When no mode is matched, the user can store their preferred modes in the user modes.

  • Page 20: Power Management System

    Power Management System The monitor is equipped with the power management function which automatically reduces the power consumption when not in use. Mode Sleep We recommend switching the monitor off when it is not in use for a long time. The monitor automatically goes through the Power Management System (PMS) steps NOTE: when it is idle.

  • Page 21: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem The monitor does not respond after you turn on the system Characters on the screen are dim The screen is blank Screen flashes when initialized...
  • Page 22 4-24 User Guide...

  • Page 23: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 19 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
  • Page 24 As an example, a SXGA resolution LCD panel has 1280 pixels horizontally by 1024 pixels vertically. Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels horizontally by 1024 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.

  • Page 25: Appendix B Touchmonitor Safety

    This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.

  • Page 26: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 27 A P P E N D I X ECHNICAL PECIFICATIONS C-29...

  • Page 28: Touchmonitor Specifications

    Storage Conditions Temperature Humidity Dimensions (HxWxD) Weight (Net) Certifications C-30 User Guide 1939L 19” TFT Active Matrix Panel 376(H) x 301(V) mm 0.294(H) x 0.294(V) mm CGA 512 x 247 (60Hz) CGA 512 x 256 (60Hz VGA 640 x 350 (70Hz)

  • Page 29: Intellitouch Touchscreen Specification

    IntelliTouch Touchscreen Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60-degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) Standard deviation of error is less than 0.080 in.

  • Page 30: Carrolltouch Infrared Touchscreen Specification

    CarrollTouch Infrared Touchscreen Specifications MECHANICAL Input Method ELECTRICAL Positional Accuracy Resolution Touch Activation Force Controller OPTICAL Light Transmission ENVIRONMENTAL Temperature Relative Humidity Altitude Chemical Resistance Electrostatic Protection Agency Approvals Sealability DURABILITY Surface Durability C-32 User Guide Finger or gloved hand activation Typical centroid accuracy: 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required...

  • Page 31: Surface Capacitive Touchscreen Specification

    Surface Capacitive Touchscreen Specifications MECHANICAL Input method Finger Glass Thickness 0.118" / 3.0 mm nominal. (Glass only, not including tape, wires and/or solder if used) ELECTRICAL Positional Accuracy Reported touch coordinates are within 1.5% of true position (based on viewing area dimensions) Resolution Touchpoint density is based on controller resolution of 4096 x 4096...

  • Page 32: Securetouch Touchscreen Specification

    MECHANICAL Input Method ELECTRICAL Positional Accuracy Resolution Touch Activation Force Controller OPTICAL Light Transmission ENVIRONMENTAL Temperature Relative Humidity Altitude Chemical Resistance Electrostatic Protection Agency Approvals Sealability DURABILITY Surface Durability Expected Life Impact Resistance C-34 User Guide SecureTouch Touchscreen Specifications Finger or gloved hand (cloth, leather, or rubber) activation Standard deviation of error is less than 0.080 in.

  • Page 33: Accutouch Touchscreen Specification

    AccuTouch (resistive) Touchscreen Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing dust. Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using...

  • Page 34: 19" Lcd Touchmonitor (Et1939L-Xcwa-X-G) Dimensions

    19” LCD Touchmonitor (ET1939L-XCWA-X-G) Dimensions C-36 User Guide...

  • Page 35: Regulatory Information

    I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 36 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60950.
  • Page 37 TÜV RheinLand Product Safety E141667 TÜV Rheinland Argentina S.A. Tested To Comply With FCC Standards FOR HOME OR OFFICE USE BAUART GEPR FT TYPE APPROVED MPR II N10051...
  • Page 38 40 User Guide...

  • Page 39: Warranty

    ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is regional; please contact your regional office. Seller makes no warranty regarding the model life of components.
  • Page 40 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARD- ING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.

  • Page 41: Chapter 2 Installation And Setup

    Numerics 19" LCD Touchmonitor (ET1939L-XCWA-X-G) Dimensions, 36 About the Product, 8 About Touchmonitor Adjustments, 17 AccuTouch Touchscreen Specifications, 35 Brightness, 30 Care and Handling of Your Touchmonitor, 28 CarrollTouch Infrared Touchscreen Specifications, 32 Certifications, 30 Cleaning Your Touchmonitor, 28 Contrast Ratio, 30 Controls and Adjustment, 19 Dimensions (HxWxD), 30 Display Color, 30...
  • Page 42 SecureTouch Touchscreen Specifications, 34 Signal Connector, 30 Solutions to Common Problems, 23 Storage Conditions, 30 Surface Capacitive Touchscrren Specifications, 33 SVGA, 25 SXGA, 25 Technical Specifications, 29 Touch Interface Connection, 11 Touch not working, 23 Touch Panel (optional), 30 Touchmonitor Safety, 27 Touchmonitor Specifications, 30 Troubleshooting, 23 Unpacking Your Touchmonitor, 9...

  • Page 44: Product Information

    Check out Elo’s Web site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: USA &...

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