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Lexmark CS963 User Manual
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Lexmark CS963 User Manual

Lexmark CS963 User Manual

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CS963 Printer
User's Guide 
December 2024
 
www.lexmark.com

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Summary of Contents for Lexmark CS963

  • Page 1   CS963 Printer   User's Guide    www.lexmark.com December 2024  ...
  • Page 2 User's Guide Contents Safety information Conventions ......................12 Product statements ..................... 12 Learn about the printer Finding information about the printer ..............17 Finding the printer serial number ................ 18 Printer configurations ..................20 Basic model....................... 20 Configured model ...................... 21 Using the control panel ..................
  • Page 3 User's Guide Set up, install, and configure Selecting a location for the printer..............104 Printer ports....................... 105 Configuring apps and solutions................. 107 Using Display Customization................... 107 Configuring bookmarks ................... 108 Configuring Address Book..................109 Setting up and using the accessibility features ..........109 Activating Voice Guidance..................
  • Page 4 Print Printing from a computer................... 369 .......................... 369 Printing from a mobile device................369 Printing from a mobile device using Lexmark Print ..........369 Printing from a mobile device using Mopria™ Print Service ........370 Printing from a mobile device using AirPrint............370 Printing from a mobile device using Wi‑Fi Direct®..........370 Printing from a flash drive ................. 371 Configuring confidential jobs ................
  • Page 5 Device ....................... 377 Preferences ......................377 Eco-Mode ........................ 380 Remote Operator Panel ..................381 Notifications......................381 Power Management ....................386 Share Data with Lexmark ..................387 Accessibility......................388 Restore Factory Defaults..................389 Maintenance......................389 Configuration Menu ......................389 Out of Service Erase .......................396 Update firmware ......................
  • Page 6 User's Guide Restrict external network access................453 Security ......................455 Login Methods......................455 Manage Permissions .......................455 Local Accounts ........................456 Default Login Methods.....................457 Schedule USB Devices ................... 457 Security Audit Log ....................458 Login Restrictions....................461 Confidential Print Setup................... 462 Encryption ....................... 463 Erase Temporary Data Files..................
  • Page 7 Using genuine Lexmark parts and supplies ............478 Ordering a toner cartridge ..................478 Return Program toner cartridges for Lexmark CS963 .............479 High Yield Return Program toner cartridges for Lexmark CS963........479 High Yield Regular toner cartridges for Lexmark CS963..........479 Ordering a black imaging unit.................. 480 Ordering a color imaging kit ..................
  • Page 8 User's Guide Moving the printer to another location............... 558 Troubleshoot a problem Print quality problems..................560 Printer error codes .................... 563 Printing problems ....................581 Print quality is poor....................581 Blank or white pages .......................581 Dark print .........................582 Ghost images ........................583 Gray or colored background ....................584 Incorrect margins......................585 Light print .........................586...
  • Page 9 GOVERNMENT END USERS................. 688 Trademarks ......................688 Licensing notices..................... 688 STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS ... 689 Lexmark International, Inc., Lexington, KY..............689 Limited warranty ......................689 Limited warranty service....................689 Extent of limited warranty ....................690...
  • Page 10 WEEE (Turkey)......................697 Guide de Tri pour la France..................697 Environmental labeling for packaging ..............698 Product disposal...................... 698 Returning Lexmark cartridges for reuse or recycling ..........698 環境保護署廢乾電池回收標誌注意事項 ..............699 經濟部標準檢驗局 (BSMI) 電池聲明 ................ 699 BSMI RoHS information 限用物質含有情況標示 ............. 699 中国...
  • Page 11 User's Guide Avis de conformité aux normes de l’Innovation, Sciences et Développement économique  Canada............................708 CCC EMC 注意事项 ....................708 日本の VCCI 規定....................709 한국 KC 인증서......................709 Aviso aos usuários de produtos Classe A no Brasil ..........709 European Community (EC) directives conformity ........... 709 United Kingdom (UK) conformity................710 Radio interference notice ..................
  • Page 12 Safety information   Safety information Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. WARNING (in full capitals): A WARNING indicates a risk of death or serious injury if not avoided.
  • Page 13 CAUTION—POTENTIAL INJURY Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
  • Page 14 Safety information CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 15 Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
  • Page 16 Safety information • INGESTION HAZARD: This product contains a button cell or coin battery. • DEATH or serious injury can occur if ingested. • A swallowed button cell or coin battery can cause Internal Chemical Burns in as little as 2 hours. •...
  • Page 17 Learn about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions See the setup documentation that came with the printer. Go to www.lexmark.com/downloads. • Printer software • Print or fax driver • Printer firmware •...
  • Page 18 In other countries and regions— See the printed warranty that came with the printer. Product Information Guide—See the  documentation that came with the printer or go to https://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php. Finding the printer serial number Open the tray.
  • Page 19 Learn about the printer 2. Locate the serial number at the right side of the printer.
  • Page 20 Learn about the printer Printer configurations Note: Make sure to configure the printer on a flat, sturdy, and stable surface. Basic model Control panel USB port Multipurpose feeder Standard 550‑sheet tray Standard bin...
  • Page 21 Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury.
  • Page 22 Learn about the printer Hardware option Alternative hardware option Staple finisher • Offset stacker • Paper transport • Paper transport with folding option None 1500-sheet tray...
  • Page 23 Learn about the printer Hardware option Alternative hardware option Optional 550-sheet None tray 2000-sheet tandem • 2 x 550-sheet tray tray • Cabinet Staple, hole punch Booklet finisher finisher Cannot be installed together with a booklet finisher or staple, hole punch finisher.
  • Page 24 Learn about the printer Control panel part Function Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds. • Set the printer to Sleep mode. •...
  • Page 25 Learn about the printer Icon name Function User Show if a user is logged in to the printer. Displayed information Show a customized printer information such as the printer IP address or the date and time. Supply Show the status of supplies.
  • Page 26 Learn about the printer Color of the indicator light Printer status Solid amber The printer is in Sleep mode. Blinking amber The printer is in Deep Sleep or Hibernate mode. Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.
  • Page 27 Learn about the printer Weight Trays can feed paper of varying weights. Paper lighter than 60 g/m  (16 lb) may not be stiff  enough to feed properly, and may cause jams. For more information, see the “Supported  paper weights” topic. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures.
  • Page 28 While no official standard exists for office equipment use of paper, Lexmark uses European Standard EN 12281 as a minimum properties standard. To ensure breadth of testing, test paper includes 100% recycled papers from North America, Europe, and Asia, and tests are conducted at 8–80% relative humidity. Testing includes ...
  • Page 29 Learn about the printer Selecting preprinted forms and letterhead • Use grain long paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid paper with rough or heavily textured surfaces. • Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based  generally meet these requirements;...
  • Page 30 Learn about the printer Paper size Orientation Standard Multipurpose Two‑sided  550‑sheet  feeder printing tray ✓ ✓ Short‑edge  feed 210 x 297 mm ✓ ✓ ✓ Long‑edge  (8.27 x feed 11.7 in.) ✓ ✓ Short‑edge  feed 297 x 420 mm (11.69 x 16.54 in.) ✓ ✓ JIS B5 Short‑edge  feed 182 x 257 mm ✓...
  • Page 31 Learn about the printer Paper size Orientation Standard Multipurpose Two‑sided  550‑sheet  feeder printing tray ✓ ✓ ✓ Folio Short‑edge  feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓ ✓ ✓ Oficio Short‑edge  (Mexico) feed 215.9 x 340.4 mm (8.5 x 13.4 in.) ✓ ✓ ✓ Legal Short‑edge  feed 215.9 x 355.6 mm...
  • Page 32 Learn about the printer Paper size Orientation Standard Multipurpose Two‑sided  550‑sheet  feeder printing tray ✓ ✓ Hagaki Short‑edge  feed 100 x 148 mm (3.94 x 5.83 in.) ✓ ✓ B5 Envelope Short‑edge  feed 176 x 250 mm (6.93 x 9.84 in.) ✓ ✓ Envelope Short‑edge  (Commercial feed 98.4 x 225.4 mm (3.875 x 8.9 in.)
  • Page 33 A3 in all paper sources ◦ JIS B4 in all paper sources ◦ Ledger in all paper sources ◦ SRA3 in all paper sources ◦ 12x18 in all paper sources • The Lexmark CX961, CX962, CX963, XC9635, XC9645, and XC9655 printer models do not support Envelope (Commercial #9) in the optional 550-sheet trays.
  • Page 34 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray 4x6 Card Short‑edge  feed Long‑edge  feed ✓ ✓ Short‑edge  feed 105 x 148 mm Long‑edge  feed (4.13 x 5.83 in.) 1/3 A4 Short‑edge  feed Long‑edge  feed ✓...
  • Page 35 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray JIS B4 Short‑edge  ✓ ✓ feed 257 x 364 mm (10.12 x 14.33 in.) ✓ ✓ Statement Short‑edge  feed 139.7 x 215.9 mm Long‑edge  feed (5.5 x 8.5 in.) ✓...
  • Page 36 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray ✓ ✓ Legal Short‑edge  feed 215.9 x 355.6 mm (8.5 x 14 in.) Ledger Short‑edge  ✓ ✓ feed 279.4 x 431.8 mm (11 x 17 in.) 12x18 Short‑edge  ✓ ✓...
  • Page 37 Learn about the printer Paper size Orientation Optional 2000‑sheet  1500‑sheet  550-sheet 550‑sheet  tandem tray tray tray tray Short‑edge  Envelope feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge  ✓ (Commercial feed 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge  (Commercial feed #10) 104.8 x...
  • Page 38 ✓ ✓ Universal ✓ ✓ Not supported in the Lexmark CX833 and XC8355 printer models. Not supported in the Lexmark CX961, CX962, CX963, XC9635, XC9645, and XC9655 printer models.  Supports paper sizes ranging from 139.7 x 215.9 mm (5.5 x 8.5 in.) to 304.8 x 457.2 mm  (12 x 18 in.). Paper sizes supported by the output bins Note: Make sure that the paper transport and either of the staple, hole punch ...
  • Page 39 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ ✓ ✓ Short‑edge  feed 105 x 148 mm Long‑edge  (4.13 x feed 5.83 in.) ✓...
  • Page 40 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ ✓ ✓ Statement Short‑edge  feed 139.7 x ✓ ✓...
  • Page 41 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ ✓ ✓ 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) ✓...
  • Page 42 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ Envelope Short‑edge  (Commercial feed #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) ✓...
  • Page 43 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ ✓ ✓ 4x6 Card Short‑edge  feed ✓...
  • Page 44 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ ✓ ✓ ✓ JIS B4 Short‑edge  feed 257 x 364 mm...
  • Page 45 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ ✓ ✓ ✓ Legal Short‑edge  feed 215.9 x 355.6 mm (8.5 x...
  • Page 46 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ Short‑edge  Envelope feed 176 x 250 mm (6.93 x 9.84 in.) ✓...
  • Page 47 Learn about the printer Paper size Orientation Paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ Envelope Short‑edge  (ISO C4) feed 229 x 324 mm (9 x 12.8 in.)
  • Page 48 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ ✓ ✓ Short‑edge  feed 105 x 148 mm Long‑edge  (4.13 x feed 5.83 in.) ✓ ✓ ✓ 1/3 A4 Short‑edge ...
  • Page 49 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ ✓ ✓ Statement Short‑edge  feed 139.7 x ✓ ✓ ✓ 215.9 mm Long‑edge  feed (5.5 x 8.5 in.) ✓...
  • Page 50 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ ✓ 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) ✓ ✓ SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x...
  • Page 51 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch  finisher Standard bin Bin 1 Bin 2 (Paper (Finisher top (Finisher transport bin) bin) stapler/ punch, offset bin) ✓ Envelope Short‑edge  (Commercial feed #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) ✓ Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x...
  • Page 52 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ ✓ ✓ 4x6 Card Short‑edge  feed Long‑edge  feed ✓ ✓ ✓...
  • Page 53 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ ✓ ✓ ✓ JIS B4 Short‑edge  feed 257 x 364 mm (10.12 x 14.33 in.) ✓...
  • Page 54 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ ✓ ✓ ✓ Legal Short‑edge  feed 215.9 x 355.6 mm (8.5 x 14 in.) ✓...
  • Page 55 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ Short‑edge  Envelope feed 176 x 250 mm (6.93 x 9.84 in.) ✓ Envelope Short‑edge ...
  • Page 56 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher Standard Bin 1 Bin 2 Bin 3 (Finisher (Finisher (Paper (Finisher stapler/ booklet transport top bin) punch, bin) bin) offset bin) ✓ Envelope Short‑edge  (ISO C4) feed 229 x 324 mm (9 x 12.8 in.) ✓...
  • Page 57 Learn about the printer Paper size Orientation Staple Single Dual Dual Left Short‑edge  feed 105 x 148 mm Long‑edge  (4.13 x feed 5.83 in.) 1/3 A4 Short‑edge  feed Long‑edge  feed Short‑edge  feed 148 x 210 mm Long‑edge  (5.83 x feed 8.27 in.) ✓ ✓ ✓ Short‑edge  feed 210 x 297 mm ✓...
  • Page 58 Learn about the printer Paper size Orientation Staple Single Dual Dual Left ✓ Executive Short‑edge  feed 184.2 x ✓ ✓ ✓ 266.7 mm Long‑edge  feed (7.25 x 10.5 in.) ✓ ✓ Letter Short‑edge  feed 215.9 x ✓ ✓ 279.4 mm Long‑edge  feed (8.5 x 11 in.) ✓...
  • Page 59 Learn about the printer Paper size Orientation Staple Single Dual Dual Left SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge  (Choukei #3) feed 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge  feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge  feed 176 x 250 mm (6.93 x...
  • Page 60 Learn about the printer Paper size Orientation Staple Single Dual Dual Left Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope Short‑edge  (DL) feed 110 x 220 mm (4.33 x 8.66 in.) Envelope Short‑edge  (ISO C4) feed 229 x 324 mm (9 x 12.8 in.) Envelope Short‑edge  (ISO C5) feed 162 x 229 mm...
  • Page 61 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole 1/3 A4 Short‑edge  feed Long‑edge  feed ✓ Short‑edge  feed 148 x ✓ 210 mm Long‑edge  feed (5.83 x 8.27 in.) ✓ ✓ ✓...
  • Page 62 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole ✓ ✓ ✓ ✓ Executive Short‑edge  feed 184.2 x ✓ ✓ ✓ ✓ ✓ ✓ 266.7 mm Long‑edge  feed (7.25 x 10.5 in.) ✓...
  • Page 63 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge  (Choukei feed 120 x...
  • Page 64 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole Envelope Short‑edge  (Commercial feed #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope Short‑edge ...
  • Page 65 Learn about the printer Paper sizes supported by the booklet finisher Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole 4x6 Card Short‑edge  feed Long‑edge  feed Short‑edge  feed 105 x 148 mm Long‑edge  feed (4.13 x 5.83 in.) 1/3 A4...
  • Page 66 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole ✓ ✓ ✓ ✓ ✓ JIS B4 Short‑edge  feed 257 x 364 mm (10.12 x 14.33 in.) ✓ Statement Short‑edge  feed 139.7 x ✓...
  • Page 67 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole ✓ ✓ ✓ ✓ Legal Short‑edge  feed 215.9 x 355.6 mm (8.5 x 14 in.) ✓ ✓ ✓ ✓ ✓ ✓ Ledger Short‑edge ...
  • Page 68 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole Short‑edge  Envelope feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge  (Commercial feed 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge ...
  • Page 69 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Two- Three- Four- Left hole hole hole Envelope Short‑edge  (ISO C4) feed 229 x 324 mm (9 x 12.8 in.) Envelope Short‑edge  (ISO C5) feed 162 x 229 mm (6.38 x 9 in.) Paper sizes supported for fold jobs Paper sizes supported by the folding paper transport...
  • Page 70 Learn about the printer Paper size Orientation Folding paper transport only C-fold Z-fold Z-fold half V-fold sheet Standard bin Short‑edge  feed 148 x 210 mm Long‑edge  feed (5.83 x 8.27 in.) ✓ ✓ ✓ ✓ Short‑edge  feed 210 x 297 mm Long‑edge  feed (8.27 x 11.7 in.) ✓...
  • Page 71 Learn about the printer Paper size Orientation Folding paper transport only C-fold Z-fold Z-fold half V-fold sheet Standard bin Executive Short‑edge  feed 184.2 x 266.7 mm Long‑edge  feed (7.25 x 10.5 in.) ✓ ✓ ✓ ✓ Letter Short‑edge  feed 215.9 x 279.4 mm Long‑edge ...
  • Page 72 Learn about the printer Paper size Orientation Folding paper transport only C-fold Z-fold Z-fold half V-fold sheet Standard bin 12x18 Short‑edge  feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge  (Choukei feed 120 x 235 mm...
  • Page 73 Learn about the printer Paper size Orientation Folding paper transport only C-fold Z-fold Z-fold half V-fold sheet Standard bin Envelope Short‑edge  (Commercial feed #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope Short‑edge ...
  • Page 74 Learn about the printer Paper sizes supported by the paper transport and booklet finisher Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Bin 2 Standard bin, bin 1, bin 2 4x6 Card Short‑edge feed Long‑edge feed Short‑edge feed 105 x 148 mm Long‑edge feed (4.13 x 5.83 in.) 1/3 A4 Short‑edge feed...
  • Page 75 Learn about the printer Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Bin 2 Standard bin, bin 1, bin 2 Executive Short‑edge feed 184.2 x 266.7 mm Long‑edge feed (7.25 x 10.5 in.) ✓ ✓ Letter Short‑edge feed 215.9 x 279.4 mm Long‑edge feed (8.5 x 11 in.) ✓ ✓ Folio Short‑edge feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓...
  • Page 76 Learn about the printer Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Bin 2 Standard bin, bin 1, bin 2 Envelope Short‑edge feed (Choukei #3) 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge feed (Commercial #9) 98.4 x 225.4 mm (3.875 x 8.9 in.)
  • Page 77 Learn about the printer Paper size Orientation Paper transport + Booklet finisher V-fold multiple V-fold Bin 2 Standard bin, bin 1, bin 2 Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Paper sizes supported by the folding paper transport and staple, hole punch finisher Paper size Orientation...
  • Page 78 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher C-fold Z-fold Z-fold half V-fold sheet Bin 2 Standard bin, bin 2 ✓ ✓ ✓ ✓ Short‑edge  feed 210 x 297 mm Long‑edge  feed (8.27 x 11.7 in.) ✓ ✓ ✓ ✓ Short‑edge  feed 297 x 420 mm (11.69 x...
  • Page 79 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher C-fold Z-fold Z-fold half V-fold sheet Bin 2 Standard bin, bin 2 ✓ ✓ ✓ ✓ Letter Short‑edge  feed 215.9 x 279.4 mm Long‑edge  feed (8.5 x 11 in.) Folio Short‑edge  feed 215.9 x 330.2 mm (8.5 x 13 in.)
  • Page 80 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher C-fold Z-fold Z-fold half V-fold sheet Bin 2 Standard bin, bin 2 ✓ SRA3 Short‑edge  feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge  (Choukei feed 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge ...
  • Page 81 Learn about the printer Paper size Orientation Folding paper transport + Staple, hole punch finisher C-fold Z-fold Z-fold half V-fold sheet Bin 2 Standard bin, bin 2 Envelope Short‑edge  (Commercial feed #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope Short‑edge  (Monarch feed 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) Envelope Short‑edge ...
  • Page 82 Learn about the printer Paper sizes supported by the folding paper transport and booklet finisher Paper size Orientation Folding paper transport + Booklet finisher C-fold Z-fold Z-fold V-fold V-fold half multiple sheet Bin 3 Bin 3 Standard Bin 2 Standard bin, bin bin, bin 1, bin 3...
  • Page 83 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher C-fold Z-fold Z-fold V-fold V-fold half multiple sheet Bin 3 Bin 3 Standard Bin 2 Standard bin, bin bin, bin 1, bin 3 1, bin 2, bin 3 ✓...
  • Page 84 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher C-fold Z-fold Z-fold V-fold V-fold half multiple sheet Bin 3 Bin 3 Standard Bin 2 Standard bin, bin bin, bin 1, bin 3 1, bin 2, bin 3 ✓...
  • Page 85 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher C-fold Z-fold Z-fold V-fold V-fold half multiple sheet Bin 3 Bin 3 Standard Bin 2 Standard bin, bin bin, bin 1, bin 3 1, bin 2, bin 3 Hagaki Short‑edge ...
  • Page 86 Learn about the printer Paper size Orientation Folding paper transport + Booklet finisher C-fold Z-fold Z-fold V-fold V-fold half multiple sheet Bin 3 Bin 3 Standard Bin 2 Standard bin, bin bin, bin 1, bin 3 1, bin 2, bin 3 Envelope Short‑edge ...
  • Page 87 Learn about the printer Paper size Orientation Offset stacker Staple finisher Long‑edge feed ✓ ✓ Short‑edge feed ✓ ✓ 148 x 210 mm Long‑edge feed (5.83 x 8.27 in.) ✓ ✓ Short‑edge feed ✓ ✓ 210 x 297 mm Long‑edge feed (8.27 x 11.7 in.) ✓ ✓ Short‑edge feed 297 x 420 mm (11.69 x 16.54 in.) ✓ ✓ JIS B5 Short‑edge feed ✓ ✓ 182 x 257 mm Long‑edge feed (7.17 x 10.1 in.)
  • Page 88 Learn about the printer Paper size Orientation Offset stacker Staple finisher ✓ ✓ Oficio (Mexico) Short‑edge feed 215.9 x 340.4 mm (8.5 x 13.4 in.) ✓ ✓ Legal Short‑edge feed 215.9 x 355.6 mm (8.5 x 14 in.) ✓ ✓ Ledger Short‑edge feed 279.4 x 431.8 mm (11 x 17 in.) 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) ✓...
  • Page 89 Learn about the printer Paper size Orientation Offset stacker Staple finisher ✓ Envelope Short‑edge feed (Commercial #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) ✓ Envelope Short‑edge feed (Monarch 7‑3/4) 98.4 x 190.5 mm (3.875 x 7.5 in.) ✓ Envelope (DL) Short‑edge feed 110 x 220 mm (4.33 x 8.66 in.) ✓ Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) ✓ Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.)
  • Page 90 Learn about the printer Paper size Orientation Paper transport + Paper transport + Staple, hole Booklet finisher punch finisher Bin 1 Short‑edge feed 105 x 148 mm Long‑edge feed (4.13 x 5.83 in.) 1/3 A4 Short‑edge feed Long‑edge feed ✓ ✓ Short‑edge feed ✓ ✓ 148 x 210 mm Long‑edge feed (5.83 x 8.27 in.) ✓ ✓ Short‑edge feed ✓...
  • Page 91 Learn about the printer Paper size Orientation Paper transport + Paper transport + Staple, hole Booklet finisher punch finisher Bin 1 ✓ ✓ Letter Short‑edge feed ✓ ✓ 215.9 x 279.4 mm Long‑edge feed (8.5 x 11 in.) ✓ ✓ Folio Short‑edge feed 215.9 x 330.2 mm (8.5 x 13 in.) ✓ ✓ Oficio (Mexico) Short‑edge feed 215.9 x 340.4 mm (8.5 x 13.4 in.)
  • Page 92 Learn about the printer Paper size Orientation Paper transport + Paper transport + Staple, hole Booklet finisher punch finisher Bin 1 Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge feed (Commercial #9) 98.4 x 225.4 mm (3.875 x 8.9 in.) Envelope Short‑edge feed (Commercial #10) 104.8 x 241.3 mm (4.12 x 9.5 in.) Envelope...
  • Page 93 Learn about the printer  Supports paper sizes ranging from 139.7 x 148 mm (5.5 x 5.83 in.) to 304.8 x 600 mm  (12 x 23.62 in.).  Supports paper sizes ranging from 125 x 148 mm (4.93 x 5.83 in.) to 304.8 x 457.2 mm  (12 x 18 in.). Paper sizes supported by the output bins (with folding paper transport) Paper size Orientation Folding paper Folding paper transport + Staple, transport + hole punch Booklet finisher finisher Bin 1 4x6 Card Short‑edge feed Long‑edge feed Short‑edge feed...
  • Page 94 Learn about the printer Paper size Orientation Folding paper Folding paper transport + Staple, transport + hole punch Booklet finisher finisher Bin 1 ✓ ✓ JIS B4 Short‑edge feed 257 x 364 mm (10.12 x 14.33 in.) ✓ ✓ Statement Short‑edge feed ✓ ✓ 139.7 x 215.9 mm Long‑edge feed (5.5 x 8.5 in.) ✓ ✓...
  • Page 95 Learn about the printer Paper size Orientation Folding paper Folding paper transport + Staple, transport + hole punch Booklet finisher finisher Bin 1 SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge feed (Choukei #3) 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed 176 x 250 mm (6.93 x 9.84 in.)
  • Page 96 Learn about the printer Paper size Orientation Folding paper Folding paper transport + Staple, transport + hole punch Booklet finisher finisher Bin 1 Envelope (ISO C4) Short‑edge feed 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5) Short‑edge feed 162 x 229 mm (6.38 x 9 in.) Universal ✓ ✓  Supports paper sizes ranging from 139.7 x 148 mm (5.5 x 5.83 in.) to 304.8 x 600 mm  (12 x 23.62 in.).  Supports paper sizes ranging from 125 x 148 mm (4.93 x 5.83 in.) to 304.8 x 457.2 mm ...
  • Page 97 Learn about the printer Paper size Standard Multipurpose Two‑sided printing 550‑sheet tray feeder ✓ ✓ Labels ✓ ✓ Vinyl labels ✓ ✓ ✓ Bond ✓ ✓ Envelope ✓ ✓ Rough envelope ✓ ✓ ✓ Letterhead ✓ ✓ ✓ Preprinted ✓ ✓ ✓ Colored paper ✓...
  • Page 98 Learn about the printer Paper size Optional 550- 2 x 550‑sheet  2000‑sheet  1500‑sheet  sheet tray tray tandem tray tray ✓ ✓ ✓ ✓ Light paper ✓ ✓ ✓ ✓ Heavy paper ✓ ✓ ✓ ✓ Rough cotton ✓ ✓ ✓ ✓ Custom type Paper Paper transport + staple, hole Paper transport + booklet finisher...
  • Page 99 Learn about the printer Paper Paper transport + staple, hole Paper transport + booklet finisher size punch finisher Standard Bin 1 Bin 2 Standard Bin 1 Bin 2 Bin 3 (staple, (paper (staple, (finisher (paper (finisher hole transport (finisher hole booklet transport top bin...
  • Page 100 Learn about the printer Paper Paper Transport with folding Paper transport with folding option + size option + staple, hole punch booklet finisher finisher Standard Bin 1 Bin 2 Standard Bin 1 Bin 2 Bin 3 (staple, (paper (staple, (finisher (paper (finisher hole...
  • Page 101 Learn about the printer Paper size Paper transport Offset stacker Staple finisher with folding option only ✓ ✓ ✓ Colored paper ✓ ✓ ✓ Light paper ✓ ✓ ✓ Heavy paper ✓ ✓ ✓ Rough cotton ✓ ✓ ✓ Custom type Paper Finisher top bin (standard bin) Finisher stapler bin (bin 1)
  • Page 102 Simplified Chinese ▪ Traditional Chinese ▪ Japanese ▪ Korean ▪ Arabic ◦ Mass storage • Hard disk • Licensed features ◦ IPDS ◦ Bar Code • Lexmark™ Internal solutions port (ISP) ◦ RS‑232C Serial Card ◦ MarkNet™ N8230 Fiber Ethernet 100BASE-FX(LC), 1000BASE-SX(LC)
  • Page 103 Learn about the printer Note: An ISD or a hard disk is required to activate Forms Merge and some IPDS features.
  • Page 104 Set up, install, and configure   Set up, install, and configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 105 Set up, install, and configure 305 mm (12 in.) Rear 203 mm (8 in.) Right side 574 mm (22.6 in) Front 338 mm (13.3 in) Left side 152 mm (6 in) Printer ports CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
  • Page 106 Set up, install, and configure CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
  • Page 107 Set up, install, and configure Printer port Function Ethernet port Connect the printer to a network. Power cord socket Connect the printer to a properly grounded electrical outlet. Configuring apps and solutions Using Display Customization Note: Make sure that the Screen Saver, Slideshow, and Wallpaper settings are enabled from the Embedded Web Server.
  • Page 108 Set up, install, and configure Configuring bookmarks Creating bookmarks Open a web browser, and then type the printer IP address in the address field. Notes ◦ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 109 Set up, install, and configure Note: To limit access to the folder, enter a PIN. Click Save. Configuring Address Book Adding contacts Open a web browser, and then type the printer IP address in the address field. Notes ◦ View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 110 Set up, install, and configure In one motion and using one finger, slowly swipe left then up on the display until you hear a voice message. Using two fingers, select OK. Note: If the gesture does not work, then apply more pressure. From the keyboard Press and hold the 5 key until you hear a voice message.
  • Page 111 Set up, install, and configure Gesture Function Swipe left then up using one finger Launch or exit Accessibility mode. Note: This gesture is also applicable when the printer is in normal mode. Double‑tap using one finger Select an option or item on the screen. Double‑tap the home icon using two fingers Deactivate the Accessibility mode.
  • Page 112 Set up, install, and configure Gesture Function Triple‑tap using one finger Zoom in or zoom out text and images. Note: Enable Magnification mode to use the zoom feature. Swipe right or swipe down using one finger Move to the next item on the screen.
  • Page 113 Set up, install, and configure Gesture Function Swipe left or swipe up using one finger Move to the previous item on the screen. Swipe up then down using one finger Move to the first item on the screen.
  • Page 114 Set up, install, and configure Gesture Function Access parts of the zoomed image that are beyond the limit of the screen. Notes • Use two fingers to drag a zoomed image. • Enable Magnification mode to use the pan gesture. Swipe up then right using one finger Increase the volume.
  • Page 115 Set up, install, and configure Gesture Function Swipe up then left using one finger Exit an application and return to the home screen. Swipe down then left using one finger Go back to the previous setting. Using the on‑screen keyboard When the on‑screen keyboard appears, do one or more of the following: • Touch a key to announce and type the character in the field. •...
  • Page 116 Set up, install, and configure Note: For printer models without built-in speakers, use headphones to hear the message. Using two fingers, do the following: Note: If the gesture does not work, then apply more pressure. Touch Magnification mode. Touch OK. Note: If the gesture does not work, then apply more pressure.
  • Page 117 Set up, install, and configure Notes • If Quiet Mode is enabled, then the audible alerts are turned off. This setting also slows the printer performance. • The volume resets to the default value after the user exits the Accessibility mode or when the printer wakes from Sleep or Hibernate mode.
  • Page 118 Set up, install, and configure Open the tray. Note: To avoid jams, do not open trays while the printer is busy. Adjust the guides to match the size of the paper that you are loading. Notes ◦ Use the indicators on the bottom of the tray to position the guides. ◦...
  • Page 119 Set up, install, and configure Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. Notes ◦ Do not slide paper into the tray. ◦ Make sure that the side guides fit snugly against the paper. ◦...
  • Page 120 Set up, install, and configure 5. Insert the tray. If necessary, set the paper size and paper type to match the paper loaded in the tray. Note: When a finisher is installed, the pages are rotated to 180° when printed. When loading letterhead, do any of the following: Without an optional finisher With an optional finisher...
  • Page 121 Set up, install, and configure Without an optional finisher With an optional finisher One‑sided, short‑edge printing One‑sided, short‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, short‑edge printing Two‑sided, short‑edge printing When loading prepunched paper, do any of the following: Without an optional finisher With an optional finisher One‑sided, long‑edge printing One‑sided, long‑edge printing One‑sided, short‑edge printing One‑sided, short‑edge printing...
  • Page 122 Set up, install, and configure Without an optional finisher With an optional finisher Two‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, short‑edge printing Two‑sided, short‑edge printing Loading the 2000-sheet tandem tray CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Open the tray.
  • Page 123 Set up, install, and configure Flex, fan, and align the paper edges before loading. Load the paper stack to the right tray insert with the printable side faceup. Notes ◦ Do not slide paper into the tray. ◦ Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause paper jams.
  • Page 124 Set up, install, and configure Insert the right tray insert into the printer. Load the paper stack to the left tray insert with the printable side faceup. Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray.
  • Page 125 Set up, install, and configure Note: When a finisher is installed, the pages are rotated to 180° when printed. When loading letterhead for one-sided printing, load it faceup with the header toward the front of the tray. When loading letterhead for two-sided printing, load it facedown with the header toward the front of the tray.
  • Page 126 Set up, install, and configure Loading the 1500-sheet tray CAUTION—TIPPING HAZARD To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Open door K. Note: To avoid jams, do not open trays while the printer is busy. Flex, fan, and align the paper edges before loading.
  • Page 127 Set up, install, and configure 4. Close door K. If necessary, set the paper size and type to match the paper loaded in the tray. When loading letterhead for one-sided printing, load it facedown with the header toward the rear of the printer.
  • Page 128 Set up, install, and configure When loading letterhead for two-sided printing, load it faceup with the header toward the rear of the printer. When loading a different paper size, make sure to adjust the guides. Do the following: Using a flat‑head screwdriver, remove the screws from the paper guides. Remove the paper guides.
  • Page 129 Set up, install, and configure 3. Align the paper guides to match the size of the paper that you are loading.
  • Page 130 Set up, install, and configure 4. Install the screws on the paper guides.
  • Page 131 Set up, install, and configure Loading the multipurpose feeder Open the multipurpose feeder.
  • Page 132 Set up, install, and configure Adjust the side guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading.
  • Page 133 Set up, install, and configure Load the paper. Note: Make sure that the side guides fit snugly against the paper. ◦ When loading letterhead, do either of the following: Without a finisher With a finisher One‑sided, long‑edge printing One‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing ◦ When loading prepunched paper, do either of the following: Without a finisher With a finisher...
  • Page 134 Set up, install, and configure Without a finisher With a finisher Two‑sided, long‑edge printing Two‑sided, long‑edge printing For envelopes Load envelope with the flap faceup toward the rear of the printer. Load European envelope with the flap faceup entering the multipurpose feeder first.
  • Page 135 Set up, install, and configure Note: When a finisher is installed, the pages are rotated to 180° when printed. Linking trays Open a web browser, and then type the printer IP address in the address field.
  • Page 136 Obtain a copy of the software installer package. ◦ From the software CD that came with your printer. ◦ Go to www.lexmark.com/downloads. Run the installer, and then follow the instructions on the computer screen.
  • Page 137 Set up, install, and configure Adding printers to a computer Before you begin, do one of the following: • Connect the printer and the computer to the same network. For more information on connecting the printer to a network, see Connecting the printer to a Wi‑Fi network on page 362.
  • Page 138 Notes ◦ To use the Macintosh print driver, select either AirPrint or Secure AirPrint. ◦ If you want custom printing features, then select the Lexmark print driver. To install the driver, see Installing the printer software on page 136. Add the printer.
  • Page 139 Set up, install, and configure Note: The files are either saved in a ZIP or CSV format. Click Import. Adding available options in the print driver For Windows users Open the printers folder. Select the printer that you want to update, and then do either of the following: ◦...
  • Page 140 Set up, install, and configure Look for Base. Note: The firmware version appears as sets of letters and numbers separated by periods. For example, ABCDE.123.123. Using the control panel Navigate to Settings › Device › About this printer. Look for Firmware Version. Note: The firmware version appears as sets of letters and numbers separated by periods.
  • Page 141 Set up, install, and configure Select Install now. The printer restarts automatically after the update. Using the Settings menu From the control panel, navigate to Settings › Device. Depending on your printer model, select Update firmware or Firmware Update. Depending on your printer model, select Check for updates or Check for updates now. If an update is available, then select Install now.
  • Page 142 Set up, install, and configure Updating the firmware using the Embedded Web Server Notes • Before you begin, make sure that you have downloaded the firmware and saved it on your computer or flash drive. For more information, see Downloading the printer firmware on page 140.
  • Page 143 Set up, install, and configure Updating the firmware using a flash drive Notes • Before you begin, make sure that you have downloaded the firmware and saved it on your computer or flash drive. For more information, see Downloading the printer firmware on page 140.
  • Page 144 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional 550‑sheet tray. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it.
  • Page 145 Set up, install, and configure Attach the right tray cover. Pull out the 550‑sheet tray insert. Remove the upper tray cover.
  • Page 146 Set up, install, and configure Remove the screws. Attach the lower tray cover. Install the screws.
  • Page 147 Set up, install, and configure Attach the upper tray cover. Insert the 550‑sheet tray insert. Remove the cover under the right side of the printer.
  • Page 148 Set up, install, and configure 13. Align the printer with the 550‑sheet tray, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or  more people to lift it safely.
  • Page 149 Set up, install, and configure 14. Pull out the standard tray insert.
  • Page 150 Set up, install, and configure Secure the 550‑sheet tray to the printer. Insert the standard tray insert.
  • Page 151 Set up, install, and configure 17. Secure the rear part of the 550‑sheet tray to the printer.
  • Page 152 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 153 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the 2 x 550‑sheet tray. Lock the caster to keep the 2 x 550‑sheet tray from moving.
  • Page 154 Set up, install, and configure 5. Align the 550‑sheet tray with the 2 x 550‑sheet tray, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it.
  • Page 155 Set up, install, and configure 6. Pull out the 550‑sheet tray insert.
  • Page 156 Set up, install, and configure 7. Secure the 550‑sheet tray to the 2 x 550‑sheet tray.
  • Page 157 Set up, install, and configure Insert the 550‑sheet tray insert. Secure the rear part of the 550‑sheet tray to the 2 x 550‑sheet tray.
  • Page 158 Set up, install, and configure 10. Remove the cover under the right side of the printer.
  • Page 159 Set up, install, and configure Align the printer with the optional trays, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Pull out the standard tray insert.
  • Page 160 Set up, install, and configure 13. Secure the 550‑sheet tray to the printer.
  • Page 161 Set up, install, and configure Insert the standard tray insert. Secure the rear part of the 550‑sheet tray to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet.
  • Page 162 Set up, install, and configure CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. Turn on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see Adding available options in the print driver on page 139.
  • Page 163 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the tandem tray, and then remove all the packing material. Lock the caster to keep the tandem tray from moving.
  • Page 164 Set up, install, and configure 5. Align the 550‑sheet tray with the tandem tray, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it.
  • Page 165 Set up, install, and configure 6. Pull out the 550‑sheet tray insert.
  • Page 166 Set up, install, and configure 7. Secure the 550‑sheet tray to the tandem tray.
  • Page 167 Set up, install, and configure Insert the tray insert. Secure the rear part of the 550‑sheet tray to the tandem tray.
  • Page 168 Set up, install, and configure 10. Remove the cover under the right side of the printer.
  • Page 169 Set up, install, and configure Align the printer with the optional trays, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Pull out the standard tray.
  • Page 170 Set up, install, and configure 13. Secure the 550‑sheet tray to the printer.
  • Page 171 Set up, install, and configure Insert the tray. Secure the rear part of the 550‑sheet tray to the printer.
  • Page 172 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 173 Set up, install, and configure Installing the cabinet CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 174 Set up, install, and configure Lock the caster to keep the cabinet from moving. Attach the side cover of the 550‑sheet tray.
  • Page 175 Set up, install, and configure 6. Align the tray with the cabinet, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it.
  • Page 176 Set up, install, and configure 7. Pull out the tray insert.
  • Page 177 Set up, install, and configure 8. Secure the tray to the cabinet.
  • Page 178 Set up, install, and configure Insert the tray insert. Secure the rear part of the tray to the cabinet.
  • Page 179 Set up, install, and configure 11. Remove the cover under the right side of the printer.
  • Page 180 Set up, install, and configure Align the printer with the cabinet and the tray, and then lower it into place. CAUTION—POTENTIAL INJURY If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Pull out the standard tray insert.
  • Page 181 Set up, install, and configure Insert the standard tray insert. Secure the rear part of the 550‑sheet tray to the printer.
  • Page 182 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 183 Set up, install, and configure Notes • Before installing this option, make sure that an optional 550-sheet tray and either of the 2 x 500-sheet tray or 2000-sheet tray are already installed. • This task requires a flat‑head screwdriver. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
  • Page 184 Set up, install, and configure Remove the connection cover. Note: Do not throw away the cover. Remove the port cover. Note: Do not throw away the cover.
  • Page 185 Set up, install, and configure Remove the screw caps from the printer. Note: Do not throw away the screw caps. Unpack the 1500‑sheet tray. Install the screws for the mounting bracket.
  • Page 186 Set up, install, and configure 8. Attach the mounting bracket to the printer. Note: Use the mounting bracket and screws that came with the 1500‑sheet tray.
  • Page 187 Set up, install, and configure 9. Install the remaining screws.
  • Page 188 Set up, install, and configure Install the 1500‑sheet tray. Connect the tray cable to the printer.
  • Page 189 Set up, install, and configure 12. Attach the tray cable cover.
  • Page 190 Set up, install, and configure...
  • Page 191 Set up, install, and configure Slide the 1500‑sheet tray toward the printer. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 192 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the staple finisher, and then remove all the packing material. Install the feed guide.
  • Page 193 Set up, install, and configure Remove the standard bin. Note: Do not throw away the bin. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position.
  • Page 194 Set up, install, and configure 7. Remove the backup roller. Note: Do not throw away the roller.
  • Page 195 Set up, install, and configure 8. Insert the feed roller that came with the staple finisher until it clicks into place.
  • Page 196 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the roller cover until it clicks into place.
  • Page 197 Set up, install, and configure 10. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 198 Set up, install, and configure 11. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 199 Set up, install, and configure 12. Remove the inner bin cover. Note: Do not throw away the cover.
  • Page 200 Set up, install, and configure 13. Align, and then insert the inner bin cover that came with the staple finisher.
  • Page 201 Set up, install, and configure 14. Install the screws to the inner bin cover.
  • Page 202 Set up, install, and configure 15. Attach the staple finisher slider.
  • Page 203 Set up, install, and configure 16. Insert the staple finisher.
  • Page 204 Set up, install, and configure Install the mounting bracket to secure the finisher to the printer. Note: Use the screw that came with the finisher. Attach the left rear cover, and then slide the staple finisher to the left.
  • Page 205 Set up, install, and configure 19. Attach the left upper trim cover that came with the finisher.
  • Page 206 Set up, install, and configure Insert the staple cartridge into the finisher until it clicks into place. Close the front door, and then slide the finisher toward the printer. Connect the option cable to the printer.
  • Page 207 Set up, install, and configure Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 208 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the offset stacker, and then remove all the packing material. Attach the inner rear cover to the offset stacker.
  • Page 209 Set up, install, and configure 5. Remove the standard bin.
  • Page 210 Set up, install, and configure Note: Do not throw away the bin. Remove the paper transport connector cover. Note: Do not throw away the cover.
  • Page 211 Set up, install, and configure 7. Before installing the option, place the exit bin flag into the closed position.
  • Page 212 Set up, install, and configure 8. Align, and then install the offset stacker to the printer. Note: Make sure that the parts are securely attached and aligned to the printer.
  • Page 213 Set up, install, and configure Attach the protective strips of the offset stacker to the printer. Place the exit bin flag into the open position.
  • Page 214 Set up, install, and configure Attach the bin flag cover until it clicks into place. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet.
  • Page 215 Set up, install, and configure CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. Turn on the printer. Add the offset stacker in the print driver to make it available for print jobs. For more information, see Adding available options in the print driver on page 139.
  • Page 216 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the folding paper transport, and then remove all the packing material. Remove the standard bin. Note: Do not throw away the bin.
  • Page 217 Set up, install, and configure 5. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position.
  • Page 218 Set up, install, and configure 6. Remove the backup roller. Note: Do not throw away the roller.
  • Page 219 Set up, install, and configure 7. Insert the feed roller that came with the option until it clicks into place.
  • Page 220 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the roller cover until it clicks into place.
  • Page 221 Set up, install, and configure 9. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 222 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover.
  • Page 223 Set up, install, and configure 12. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 224 Set up, install, and configure 13. Remove the inner bin cover. Note: Do not throw away the screw and cover.
  • Page 225 Set up, install, and configure Align, and then insert the inner bin cover that came with the option. Install the screws to the inner bin cover.
  • Page 226 Set up, install, and configure 16. Attach the pieces of foam tape to the option.
  • Page 227 Set up, install, and configure 17. Open door F, and then tighten the screws.
  • Page 228 Set up, install, and configure Close door F. Attach the metal bracket to the option.
  • Page 229 Set up, install, and configure Insert the option. Note: Make sure that the metal bracket is in front of the printer. Open door F, and then using the screwdriver that came with the option, install the screw.
  • Page 230 Set up, install, and configure Close door F. Install the screws into the option. Attach the left rear cover.
  • Page 231 Set up, install, and configure Open the front door, and then attach the cover to the left side of the printer. Close the front door. Raise the bin flap, and then align and attach the option bin.
  • Page 232 Set up, install, and configure 28. Install the screws to the option bin.
  • Page 233 Set up, install, and configure 29. Attach the trim cover.
  • Page 234 Set up, install, and configure Connect the option cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 235 Set up, install, and configure Installing the staple, hole punch finisher and paper transport option CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 236 Set up, install, and configure Unpack the paper transport. Remove the standard bin. Note: Do not throw away the bin.
  • Page 237 Set up, install, and configure Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller. Note: Do not throw away the roller.
  • Page 238 Set up, install, and configure 7. Insert the feed roller that came with the paper transport until it clicks into place.
  • Page 239 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the cover until it clicks into place.
  • Page 240 Set up, install, and configure 9. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 241 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover.
  • Page 242 Set up, install, and configure 12. Remove the cover. Note: Do not throw away the cover.
  • Page 243 Set up, install, and configure Attach the metal bracket. Insert the paper transport.
  • Page 244 Set up, install, and configure 15. Open handle G, and then install the screw into the front of the paper transport.
  • Page 245 Set up, install, and configure Close handle G. Install the screw into the rear of the paper transport. Open the front door, and then attach the cover that came with the paper transport to the left side of the printer.
  • Page 246 Set up, install, and configure Close the front door. Unpack the staple, hole punch finisher. Install the stabilizer. Remove the pieces of tape around the finisher.
  • Page 247 Set up, install, and configure Attach the bracket to the finisher. Attach the foam tape to the finisher.
  • Page 248 Set up, install, and configure 25. Attach the feed guide to the finisher.
  • Page 249 Set up, install, and configure 26. Attach the bin to the finisher.
  • Page 250 Set up, install, and configure 27. Open the finisher door, and then insert the hole punch box.
  • Page 251 Set up, install, and configure Place the bin extender into the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used.
  • Page 252 Set up, install, and configure Close the finisher door. Attach the mounting bracket to the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 253 Set up, install, and configure 31. Attach the metal bracket that came with the paper transport to the printer.
  • Page 254 Set up, install, and configure 32. Open the finisher door, remove the screw, and then pull the finisher lock.
  • Page 255 Set up, install, and configure Attach the finisher to the printer. Lock the finisher to the printer, and then install the screw.
  • Page 256 Set up, install, and configure Connect the finisher cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet.
  • Page 257 Set up, install, and configure CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. Turn on the printer. Installing the staple, hole punch finisher and folding paper transport CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after...
  • Page 258 Set up, install, and configure Unpack the folding paper transport, and then remove all the packing material. Remove the standard bin. Note: Do not throw away the bin.
  • Page 259 Set up, install, and configure Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller. Note: Do not throw away the roller.
  • Page 260 Set up, install, and configure 7. Insert the feed roller that came with the option until it clicks into place.
  • Page 261 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the cover until it clicks into place.
  • Page 262 Set up, install, and configure 9. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 263 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover.
  • Page 264 Set up, install, and configure 12. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 265 Set up, install, and configure 13. Remove the inner bin cover. Note: Do not throw away the screw and cover.
  • Page 266 Set up, install, and configure Align, and then insert the inner bin cover that came with the folding paper transport. Install the screws to the inner bin cover.
  • Page 267 Set up, install, and configure 16. Attach the pieces of foam tape to the option.
  • Page 268 Set up, install, and configure 17. Open door F, and then tighten the screws.
  • Page 269 Set up, install, and configure Close door F. Attach the bracket to the option.
  • Page 270 Set up, install, and configure Insert the option. Note: Make sure that the metal bracket is in front of the printer. Open door F, and then using the screwdriver that came with the option, install the screw.
  • Page 271 Set up, install, and configure Close door F. Install the screws into the option. Attach the left rear cover.
  • Page 272 Set up, install, and configure Unpack the staple, hole punch finisher. Install the stabilizer. Remove the pieces of tape around the finisher. Attach the bracket to the finisher.
  • Page 273 Set up, install, and configure 29. Attach the foam tape to the finisher.
  • Page 274 Set up, install, and configure Note: Remove the small portion of foam on the right side of the finisher. Attach the feed guide to the finisher.
  • Page 275 Set up, install, and configure 31. Attach the bin to the finisher.
  • Page 276 Set up, install, and configure 32. Open the finisher door, and then insert the hole punch box.
  • Page 277 Set up, install, and configure Place the bin extender into the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used.
  • Page 278 Set up, install, and configure Close the finisher door. Raise the bin flap, and then align and attach the cover to the option.
  • Page 279 Set up, install, and configure 36. Install the screws.
  • Page 280 Set up, install, and configure Open the front door, and then attach the trim cover that came with the option. Loosely attach a screw to the printer. Align the mounting bracket to the screw.
  • Page 281 Set up, install, and configure Loosely attach screws into the mounting bracket. Tighten the screws to secure the mounting bracket onto the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 282 Set up, install, and configure Open the finisher door, remove the screw, and then pull the finisher lock. Connect the option cable to the printer.
  • Page 283 Set up, install, and configure 44. Connect the finisher cable to the option.
  • Page 284 Set up, install, and configure Attach the finisher to the printer. Lock the finisher to the printer, and then install the screw.
  • Page 285 Set up, install, and configure Close the finisher door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 286 Set up, install, and configure Installing the booklet finisher and paper transport option CAUTION—SHOCK HAZARD To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 287 Set up, install, and configure Unpack the paper transport. Remove the standard bin. Note: Do not throw away the bin.
  • Page 288 Set up, install, and configure Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position. Remove the backup roller. Note: Do not throw away the roller.
  • Page 289 Set up, install, and configure 7. Insert the feed roller that came with the paper transport until it clicks into place.
  • Page 290 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the roller cover until it clicks into place.
  • Page 291 Set up, install, and configure 9. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 292 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover.
  • Page 293 Set up, install, and configure 12. Remove the cover. Note: Do not throw away the cover.
  • Page 294 Set up, install, and configure Attach the metal bracket. Insert the paper transport.
  • Page 295 Set up, install, and configure 15. Open handle G, and then install the screw into the front of the paper transport.
  • Page 296 Set up, install, and configure Close handle G. Install the screw into the rear of the paper transport. Open the front door, and then attach the cover that came with the paper transport to the left side of the printer.
  • Page 297 Set up, install, and configure Close the front door. Unpack the booklet finisher, and then remove all the packing material. Attach the bracket to the finisher.
  • Page 298 Set up, install, and configure 22. Attach the foam tape to the finisher.
  • Page 299 Set up, install, and configure 23. Attach the feed guide to the finisher.
  • Page 300 Set up, install, and configure 24. Attach the upper bin to the finisher.
  • Page 301 Set up, install, and configure 25. Raise the bin flap, and then attach the lower bin to the finisher.
  • Page 302 Set up, install, and configure Open the finisher door. Remove the packing material from the hole punch box, and then insert it into the finisher.
  • Page 303 Set up, install, and configure Place the bin extender on the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used.
  • Page 304 Set up, install, and configure 29. Attach the basket to the rear of the finisher.
  • Page 305 Set up, install, and configure Close the finisher door. Loosely attach a screw to the printer.
  • Page 306 Set up, install, and configure Align the mounting bracket to the screw. Loosely attach screws to the mounting bracket.
  • Page 307 Set up, install, and configure Attach the bracket that came with the paper transport to the printer. Tighten the screws to secure the mounting bracket onto the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 308 Set up, install, and configure Open the finisher door, remove the screw, and then pull the finisher lock. Attach the finisher to the printer.
  • Page 309 Set up, install, and configure 38. Lock the finisher to the printer, and then install the screw.
  • Page 310 Set up, install, and configure Close the finisher door. Connect the finisher cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 311 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the folding paper transport. Remove the standard bin. Note: Do not throw away the bin.
  • Page 312 Set up, install, and configure 5. Before installing the option, place the exit bin flag into the closed position. Note: When the option is removed, place the exit bin flag into the open position.
  • Page 313 Set up, install, and configure 6. Remove the backup roller. Note: Do not throw away the roller.
  • Page 314 Set up, install, and configure 7. Insert the feed roller that came with the option until it clicks into place.
  • Page 315 Set up, install, and configure Note: Make sure that the metal spring is in front of the feed roller. Attach the roller cover until it clicks into place.
  • Page 316 Set up, install, and configure 9. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover.
  • Page 317 Set up, install, and configure Close the front door. Remove the paper transport connector cover. Note: Do not throw away the cover.
  • Page 318 Set up, install, and configure 12. Remove the left rear cover. Note: Do not throw away the screw and cover.
  • Page 319 Set up, install, and configure 13. Remove the inner bin cover. Note: Do not throw away the screw and cover.
  • Page 320 Set up, install, and configure Align, and then insert the inner bin cover that came with the option. Install the screws to the inner bin cover.
  • Page 321 Set up, install, and configure 16. Attach the pieces of foam tape to the option.
  • Page 322 Set up, install, and configure 17. Open door F, and then tighten the screws.
  • Page 323 Set up, install, and configure Close door F. Attach the bracket to the option.
  • Page 324 Set up, install, and configure Insert the option. Note: Make sure that the metal bracket is in front of the printer. Open door F, and then using the screwdriver that came with the option, install the screw.
  • Page 325 Set up, install, and configure Close door F. Install the screws into the option. Attach the left rear cover.
  • Page 326 Set up, install, and configure Unpack the booklet finisher, and then remove all the packing material. Attach the bracket to the finisher.
  • Page 327 Set up, install, and configure 27. Attach the foam tape to the finisher.
  • Page 328 Set up, install, and configure 28. Attach the feed guide to the finisher.
  • Page 329 Set up, install, and configure 29. Attach the upper bin to the finisher.
  • Page 330 Set up, install, and configure 30. Raise the bin flap, and then attach the lower bin to the finisher.
  • Page 331 Set up, install, and configure Open the finisher door. Remove the packing material from the hole punch box, and then insert it into the finisher.
  • Page 332 Set up, install, and configure Place the bin extender on the finisher bin. Notes ◦ The bin extender is used for A3‑size paper or longer and in high humidity  conditions to help in stacking the paper. ◦ The bin capacity is reduced when the bin extender is used.
  • Page 333 Set up, install, and configure 34. Attach the basket to the rear of the finisher.
  • Page 334 Set up, install, and configure Close the finisher door. Raise the bin flap, and then align and attach the cover to the option.
  • Page 335 Set up, install, and configure 37. Install the screws.
  • Page 336 Set up, install, and configure Open the front door, and then attach the trim cover that came with the option. Loosely attach a screw to the printer. Align the mounting bracket to the screw.
  • Page 337 Set up, install, and configure Loosely attach screws into the mounting bracket. Tighten the screws to secure the mounting bracket onto the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
  • Page 338 Set up, install, and configure Open the finisher door, remove the screw, and then pull the finisher lock. Connect the option cable to the printer.
  • Page 339 Set up, install, and configure 45. Connect the finisher cable to the option.
  • Page 340 Set up, install, and configure Attach the finisher to the printer. Lock the finisher to the printer, and then install the screw.
  • Page 341 Set up, install, and configure Close the finisher door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the ...
  • Page 342 Set up, install, and configure Note: This task requires a flat‑head screwdriver. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Open the controller board access cover.
  • Page 343 Set up, install, and configure Warning—Potential Damage Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the intelligent storage drive (ISD).
  • Page 344 Set up, install, and configure Warning—Potential Damage Avoid touching the connection points along the edge of the storage drive. Locate the ISD connector. Insert the ISD to its connector.
  • Page 345 Set up, install, and configure 7. Close the controller board access cover.
  • Page 346 Set up, install, and configure...
  • Page 347 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 348 Set up, install, and configure Unplug the power cord from the electrical outlet, and then from the printer. Open the controller board access cover. Warning—Potential Damage Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
  • Page 349 Set up, install, and configure 4. Remove the internal solutions port (ISP) cover. Note: Do not throw away the screw and cover.
  • Page 350 Set up, install, and configure 5. Unpack the ISP kit. ISP extended cable...
  • Page 351 Set up, install, and configure Mounting bracket Thumbscrews Attach the mounting bracket to the controller board until it clicks into place. Attach the ISP to the mounting bracket, and then connect the ISP extended cable to its connector on the controller board.
  • Page 352 Set up, install, and configure...
  • Page 353 Set up, install, and configure Secure the ISP to the printer. Close the controller board access cover.
  • Page 354 Set up, install, and configure...
  • Page 355 Set up, install, and configure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 356 Set up, install, and configure Open the front USB port cover. Remove the lower cover of the front USB port. Note: If your printer does not have this part, then proceed to the next step.
  • Page 357 Set up, install, and configure Remove the protective cover from the card reader. Insert the card reader.
  • Page 358 Set up, install, and configure Attach the lower cover until it clicks into place. Attach the sticker guide to front USB port cover.
  • Page 359 Set up, install, and configure 9. Attach the front USB port cover until it clicks into place.
  • Page 360 Set up, install, and configure 10. Close door B until it clicks into place.
  • Page 361 Set up, install, and configure 11. Turn on the printer.
  • Page 362 Set up, install, and configure Changing the printer port settings after installing an internal solutions port Notes • If the printer has a static IP address, then do not change the configuration. • If the computers are configured to use the network name instead of an IP address, then do not change the configuration.
  • Page 363 Set up, install, and configure Note: For printers with built‑in Wi‑Fi capability, a prompt for setting up the Wi‑Fi  network appears during initial setup. Connecting the printer to a wireless network using Wi‑Fi  Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certified or WPS‑compatible. For more  information, see the documentation that came with your access point. • A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter.
  • Page 364 Set up, install, and configure ◦ Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network. ◦ Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network. ◦ Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security  when using the peer‑to-peer connection. ◦ Show Password on Setup Page—Shows the password on the Network Setup Page. ◦ Preferred Channel Number—Assigns the preferred channel of the Wi‑Fi Direct  network. ◦ Group Owner IP Address—Assigns the IP address of the group owner. ◦ Auto-Accept Push Button Requests—Lets the printer accept connection requests  automatically. Note: Accepting push‑button requests automatically is not secured. Notes • By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon.
  • Page 365 Set up, install, and configure Using Wi‑Fi From the mobile device, go to the Settings menu. Tap Wi‑Fi, and then select the printer Wi-Fi Direct name. Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name. Enter the Wi-Fi Direct password.
  • Page 366 Set up, install, and configure Checking the printer connectivity From the control panel, navigate to Settings > Reports > Network > Network Setup Page. Check the first section of the page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive or the network cable may be malfunctioning.
  • Page 367 Secure the printer   Secure the printer Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer. To erase nonvolatile memory, device and network settings, security settings, and embedded solutions, do the following: From the control panel, navigate to Settings › Device › Maintenance › Out of Service Erase.
  • Page 368 Secure the printer Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory (RAM) to buffer temporarily user data during simple print and copy jobs. Nonvolatile memory The printer may use two forms of nonvolatile memory: EEPROM and NAND (flash memory).
  • Page 369 Printing from a mobile device Printing from a mobile device using Lexmark Print Lexmark™ Print is a mobile printing solution for mobile devices running on Android™ platform version 6.0 or later. It lets you send documents and images to network-connected printers and print management servers.
  • Page 370 Print If necessary, adjust the settings. Print the document. Printing from a mobile device using Mopria™ Print  Service Mopria Print Service is a mobile printing solution for mobile devices running on Android™ version 5.0 or later. It lets you print directly to any Mopria™ certified printer. Note: Make sure that you download Mopria Print Service from the Google Play™ store and enable it on your mobile device. From your mobile device, launch a compatible application or select a document from the file manager.
  • Page 371 Print Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see Connecting a mobile device to the printer on page 364. From your mobile device, launch a compatible application or select a document from your file manager.
  • Page 372 Print From the control panel, select Print. Select USB Drive, and then select the document that you want to print. If necessary, configure the settings. Print the document. Warning—Potential Damage To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.
  • Page 373 Print Setting Description Confidential Job Expiration Set an individual expiration time for each held job before it is automatically deleted from the printer memory, hard disk, or intelligent storage drive. Note: A held job is either Confidential, Repeat, Reserve, or Verify.
  • Page 374 Print From the printer control panel, release the print job. Select Print. Select Held jobs, and then select your username. Note: For confidential print jobs, select Confidential, enter the PIN, and then select OK. Select the print job, and then select Print. For Macintosh users With a document open, choose File >...
  • Page 375 Print Note: If a document is already printing, then select Cancel job in the lower‑right  corner of the display to stop printing. Adjusting toner darkness From the control panel, navigate to Settings > Print > Quality. Adjust the setting for Toner Darkness.
  • Page 376 • Remote Operator Defaults Panel • Maintenance • Notifications • Update Firmware • Power Management • About this Printer • Share Data with Lexmark Print • Layout • • PostScript • Finishing • • Setup • Image • Quality •...
  • Page 377 Printer menus Reports • Menu Settings Page • Print • Device • Network Troubleshooting Print Quality Test Pages Forms Merge Forms Merge Appears only when a finisher is installed. Appears only when a storage drive is installed. Device Preferences Menu item Submenu item Settings Description...
  • Page 378 Printer menus Menu item Submenu item Settings Description Date and Time Configure Current Date and Configure the Time printer date and time and network Manually Set Date time protocol. and Time Date Format Notes (MM‑DD‑YYYY*) • MM‑DD‑YYYY Time Format (12 is the hour A.M./P.M.*) U.S.
  • Page 379 Printer menus Menu item Submenu item Settings Description Paper Sizes U.S.* Specify the unit of measurement for Metric paper sizes. Note: The country or region selected in the initial setup wizard determines the initial paper size setting. Screen Brightness 20–100% (100*) Adjust the brightness of the display.
  • Page 380 Printer menus Menu item Submenu item Settings Description Screen Timeout 5–300 seconds Set the idle time in (60*) seconds before the display shows the home screen, or before the printer logs out a user account automatically. Note: An asterisk (*) next to a value indicates the factory default setting. Eco-Mode Menu item Submenu item...
  • Page 381 Printer menus Remote Operator Panel Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description External VNC Don’t Allow* Connect an external Virtual Network Connection Computing (VNC) client to the remote Allow control panel. Authentication None* Set the authentication type when accessing...
  • Page 382 Printer menus Menu item Submenu item Settings Description Staple Alarm Off* Set the number of times that the alarm Single sounds when the staple cartridge is Continuous empty. Note: This menu item appears only when a staple finisher is installed. Hole Punch Alarm Off* Set the number of...
  • Page 383 Printer menus Menu item Submenu item Settings Description Secondary SMTP 1–65535 (25*) Enter the server Gateway Port port number of the secondary SMTP server. SMTP Timeout 5–30 seconds Specify the time (30*) that the SMTP server waits before it stops trying to send an email.
  • Page 384 Printer menus Menu item Submenu item Settings Description User‑Initiated  None* Set whether Email credentials are Use Device SMTP required for Credentials user‑initiated  emails. Use Session User ID & Password Use Session Email address and Password Prompt user Use Active Enable user Directory Device credentials and Off*...
  • Page 385 Printer menus Menu item Submenu item Settings Description Setup Email Lists The setting is Specify the email and Alerts user‑defined. addresses and enable the email alert. Note: This menu item appears only in the Embedded Server. Error Prevention Auto Continue Let the printer continue processing or...
  • Page 386 Printer menus Menu item Submenu item Settings Description Auto Reboot The setting is a Show the number Counter read‑only  of automatic information. reboots that the printer has performed. Display Short Set the printer to Paper Error show a message Auto‑clear* when a short paper error occurs.
  • Page 387 Sleep Mode or Hibernate mode. Note: An asterisk (*) next to a value indicates the factory default setting. Share Data with Lexmark Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings...
  • Page 388 Select the time window for data collection Time and transmission. Stop Time Note: Share Data Send Time appears only when you select Yes in Share Data with Lexmark. Accessibility Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Duplicate Key 0.00 to 5.00 (0.00*)
  • Page 389 Printer menus Menu item Settings Description Speech Rate Very Slow Set the Voice Guidance speech rate. Slow Normal* Fast Faster Very Fast Rapid Very Rapid Fastest Restore Factory Defaults Menu item Settings Description Restore Settings Restore all settings Restore the printer factory default settings.
  • Page 390 Printer menus Menu item Submenu item Settings Description Tray Size Sensing Tray [x] Sensing Set the tray to Configuration (On*) sense automatically the paper size loaded into it. Tray Linking Automatic* Set the printer to link the trays that have the same paper type and paper size settings.
  • Page 391 Printer menus Menu item Submenu item Settings Description Action for Prompt user* Set the printer to Prompts resolve paper- or Continue envelope-related change prompts. Use current Multiple Universal Off* Set the tray to Sizes support multiple universal paper sizes. Reports Menu Settings Print reports about Page...
  • Page 392 Printer menus Menu item Submenu item Settings Description Tiered Coverage Tiered Coverage Show the Tiered Ranges Metrics (Show*) Coverage Billing section on the Tiered Coverage Device Statistics Ranges report. Large Media Off* Allow adjustments Adjustments when printing for large or thick paper. Printer PPDS Emulation Off*...
  • Page 393 Printer menus Menu item Submenu item Settings Description Emulator Security Page Timeout Set the page (60*) timeout during emulation. Reset Emulator Reset the emulator After Job (Off*) after a print job. Disable Printer Determine whether Message Access the emulator can (On*) access the initial printer setup or not.
  • Page 394 Printer menus Menu item Submenu item Settings Description Use Native ISD Let the user choose Fonts whether to use the free fonts that are in the intelligent storage drive (ISD). Note: This menu item appears only when an ISD is installed.
  • Page 395 Printer menus Menu item Submenu item Settings Description Safe Mode Off* Set the printer to operate in a special mode where it offers as much functionality as possible despite known issues. For example, when set to On and the duplex motor is nonfunctional, one‑sided printing ...
  • Page 396 App Configuration LES Applications Enable Lexmark Embedded Solutions (LES) applications. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item...
  • Page 397 Printer menus Menu item Submenu item Settings Description Hard Disk Last The setting is a Show when hard Sanitized read‑only  disk was last information. erased. Note: This menu item appears only when a hard disk is installed. ISD last erased The setting is a Show when the read‑only ...
  • Page 398 Printer menus Menu item Submenu item Settings Description Erase Intelligent Cryptographically Clear all Storage Drive erase all user data information on the on ISD ISD. Note: This menu item appears only when an ISD is installed. Update firmware Menu item Settings Description Current Version...
  • Page 399 Description Export Compressed Logs to USB Export the compressed log files to a flash drive. Send Logs Send printer log information to Lexmark. Print Layout Note: An asterisk (*) next to a value indicates the factory default setting. Menu item...
  • Page 400 Printer menus Menu item Settings Description Pages per Side Off* Print multiple page images on one side of a sheet of paper. 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side...
  • Page 401 Printer menus Menu item Settings Description Staple Job Off* Specify the staple position for all print jobs. 1 staple, top left corner Note: This menu item appears only when a staple finisher is installed. 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom...
  • Page 402 Printer menus Menu item Settings Description Hole Punch Mode 2 holes Set the hole punch mode for the printed output. 3 holes 4 holes Notes • 3 holes is the U.S. factory default setting. 4 holes is the international factory default setting.
  • Page 403 Printer menus Setup Menu item Settings Description Printer Language PCL Emulation Set the printer language. PS Emulation* Note: Setting a printer language default does not prevent a software program from sending print jobs that use another printer language. Job Waiting Off* Preserve print jobs requiring supplies so that jobs not...
  • Page 404 Printer menus Menu item Settings Description Download Target RAM* Specify where to save all permanent resources that Flash have been downloaded to the printer. Disk Note: This menu item appears only when a storage drive is installed. Printer Usage Max Speed Determine if the retraction hardware disengages or Max Yield*...
  • Page 405 Printer menus Menu item Settings Description Low‑Speed Printer Usage Max Yield* Determine if the retraction hardware disengages or Max Speed engages the color developer units during printing at low speed. Note: This setting only changes printer behavior when the print engine is running at a 25 pages‑per‑minute ...
  • Page 406 Printer menus Menu item Settings Description Resource Save Off* Determine what the printer does with downloaded resources when it receives a job that requires more than the available memory. Notes • When set to Off, the printer retains downloaded resources only until memory is needed.
  • Page 407 Printer menus Menu item Settings Description Automatic Deletion of Off* Set the printer to cancel Suspended Print Jobs automatically the queued print jobs that are interrupted by errors such as paper jams and missing supplies. Note: An asterisk (*) next to a value indicates the factory default setting. Quality Note: An asterisk (*) next to a value indicates the factory default setting.
  • Page 408 Printer menus Menu item Submenu item Settings Description ‑6 to 6 (0*) Adjust the brightness of every RGB Brightness and gray object on the page. Note: This setting does not affect files where CMYK color specifications are used. 0 to 5 (0*) Adjust the contrast of every RGB Contrast and gray object on the page.
  • Page 409 Printer menus Menu item Submenu item Settings Description Color Correction Modify the color settings that are used to print documents. Auto* Manual Notes • Off—Sets the printer  to receive the color correction from the software. • Auto—Sets the  printer to apply different color profiles to each object on the printed page.
  • Page 410 Printer menus Menu item Settings Description Log Action at End None* Specify how the printer responds when the of Frequency frequency threshold expires. Email Current Log Email & Delete Note: The value defined in Current Log Accounting Log Frequency determines when this action is Post Current Log triggered.
  • Page 411 Printer menus Menu item Settings Description Log Action at Full None* Specify how the printer responds when a storage drive usage reaches the maximum Email & Delete limit (100MB). Current Log Email & Delete Oldest Log Post & Delete Current Log Post &...
  • Page 412 Printer menus Menu item Settings Description Print PDF Error Enable the printing of PDF error. PostScript Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Print PS Error Off* Print a page that describes the PostScript® emulation error.
  • Page 413 Printer menus Menu item Settings Description Font Priority Resident* Establish the font search order. Flash/Disk Notes • Resident—Sets the printer to  search its memory for the requested font before searching the storage drive. • Flash/Disk—Sets the printer  to search the storage drive for the requested font before searching the printer memory.
  • Page 414 Printer menus Menu item Settings Description Font Source Resident* Select the source which contains the default font Disk selection. Download Notes Flash • Disk— Font Card appears only and if a non‑defective,  non‑read/ write protected hard disk that contains fonts is installed.
  • Page 415 Printer menus Menu item Settings Description Symbol Set [List of available symbol Specify the symbol set for sets] (10U PC‑8*) each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs...
  • Page 416 Printer menus Menu item Settings Description Lines per Page 1–255 Specify the number of lines of text for each page printed through the PCL® data stream. Notes • This menu item activates vertical escapement that causes the  selected number of requested lines to print between the default...
  • Page 417 Printer menus Menu item Settings Description Auto CR after LF Set the printer to perform a carriage return after a line Off* feed control command. Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line.
  • Page 418 Printer menus Note: An asterisk (*) next to a value indicates the factory default setting. Image Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Auto Fit Select the best available paper size and orientation setting for an image.
  • Page 419 Printer menus Paper Tray Configuration Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu item Settings Description Default Tray [x] Set the default paper source for all Source (1*) print jobs. Multipurpose Feeder Manual Paper Manual...
  • Page 420 Printer menus Menu item Submenu item Settings Description Configure Cassette* Determine the behavior of the multipurpose feeder. Manual First Notes • Cassette— Configures the multipurpose feeder as the automatic paper source. • Manual—Sets the  multipurpose feeder only for manual-feed print jobs. •...
  • Page 421 Printer menus Menu item Submenu item Settings Description Portrait Height Set the portrait height of the universal paper. Feed Direction Set the printer to (Short Edge*) pick paper from the short edge or long edge direction. Note: Long Edge appears only when the longest edge is...
  • Page 422 Printer menus Menu item Settings Description Configure Bins Mailbox* Configure the mode of operation for the output bins. Link Link Optional Notes Type Assignment • Mailbox—Allows the standard  bin and any optional bin to be selected individually. • Link—Allows all output bins to  be linked together as though they were one large bin.
  • Page 423 Printer menus Menu item Settings Description Collate Off [1,1,1,2,2,2] Keep the pages of a print job stacked in sequence, particularly when printing multiple On [1,2,1,2,1,2]* copies of the job. Sides 1‑Sided* Specify whether to print on one side or both sides of the paper.
  • Page 424 Printer menus Menu item Settings Description Offset Pages None* Offset the output of each print job or each copy of a print job. Between Copies Between Jobs Notes • Between Copies—Offsets  each copy of a print job if Collate is set to On [1,2,1,2,1,2].
  • Page 425 Printer menus Menu item Settings Description Pages per Side None* Print a border around each page image Border when using the Pages per Side menu. Solid Separator Sheets Off* Insert blank separator sheets when printing. Between Copies Between Jobs Between Pages Separator Sheet Tray [x] (1*) Specify the paper source for the separator...
  • Page 426 Printer menus Menu item Settings Description All IPv6 Addresses The setting is a read‑only  Show all the IPv6 information. addresses. Reset Print Server Start Reset all active network connections to the printer. Note: This setting removes all network configuration settings. Network Job Timeout Set the time before the printer cancels a network On* (90 seconds) print job.
  • Page 427 Printer menus Menu item Submenu item Settings Description Add Wi‑Fi  Network Name Manually enter a Network network name and Network Mode network type. (Infrastructure*) Wireless Security Mode (Disabled*)
  • Page 428 Printer menus Menu item Submenu item Settings Description Wi‑Fi Protected  Start Push Button Establish a Wi‑Fi  Setup Method network and enable network security. Start PIN Method...
  • Page 429 Printer menus Menu item Submenu item Settings Description Notes • Start Push- Button Method connects printer to a Wi‑Fi  network when buttons both printer access point (wireless router) pressed within given time.
  • Page 430 Printer menus Menu item Submenu item Settings Description • Start Method connects printer to a Wi‑Fi  network when a PIN printer entered into wireless settings of the access point. Network Mode BSS Type Specify the network mode. Infrastructure* Compatibility 802.11b/g/n Specify the (2.4GHz)* standard for the...
  • Page 431 Printer menus Menu item Submenu item Settings Description Wireless Security Disabled* Set the security Mode mode for WPA2/WPA- connecting the Personal printer to Wi‑Fi  devices. WPA2-Personal WPA3/WPA- Personal WPA3-Personal 802.1x - RADIUS WPA2/WPA Enable Wi‑Fi  Personal security through Wi-Fi Protected Access (WPA). Note: This menu item appears only when...
  • Page 432 Printer menus Menu item Submenu item Settings Description 802.1x Encryption WPA+ Enable Wi‑Fi  Mode security through the WPA2* 802.1x standard. Notes • This menu item appears only when Wireless Security Mode is set 802.1x RADIUS. • 802.1x RADIUS configured only from Embedded Server.
  • Page 433 Printer menus Menu item Submenu item Settings Description Stateless Address Autoconfiguration DNS Server The setting is Address user‑defined. Manually The setting is Assigned IPv6 user‑defined. Address Manually The setting is Assigned IPv6 user‑defined. Router Address Prefix The setting is user‑defined. All IPv6 The setting is Addresses...
  • Page 434 Printer menus Menu item Submenu item Settings Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: If SmartSwitch is set to Off, then the printer does not examine incoming...
  • Page 435 Printer menus Menu item Submenu item Settings Description PS SmartSwitch Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. Note: If PS SmartSwitch is set to Offoff, then the printer does not examine...
  • Page 436 Printer menus Menu item Submenu item Settings Description Mac Binary PS Auto* Set the printer to process Macintosh binary PostScript emulation print jobs. Notes • processes binary PostScript emulation print jobs. • filters print jobs using standard protocol. Wi‑Fi Direct Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description...
  • Page 437 Printer menus Menu item Settings Description Preferred Channel 1 to 11 Set the preferred channel of the Wi‑Fi  Number network. Auto* Group Owner IP The setting is Specify the IP address of the group owner. Address user‑defined. Auto‑Accept Push  Off* Accept requests to connect to the network Button Requests automatically.
  • Page 438 Printer menus Menu item Submenu item Settings Description IPv4 Enable DHCP Configure the IPv4 settings. Set Static IP IP Address Note: The Address settings are Netmask user‑defined. Gateway IPv6 Enable IPv6 Configure the IPv6 settings. Enable DHCPv6 Off* Stateless Address Autoconfiguration DNS Server The setting is user-...
  • Page 439 Printer menus Menu item Submenu item Settings Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and...
  • Page 440 Printer menus Menu item Submenu item Settings Description PS SmartSwitch Set the printer to switch automatically to PostScript emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and...
  • Page 441 Printer menus Menu item Submenu item Settings Description Mac Binary PS Auto* Set the printer to process Macintosh binary PostScript emulation print jobs. Notes • Auto processes print jobs from computers using either Windows Macintosh operating systems. • filters PostScript emulation print jobs...
  • Page 442 Printer menus TCP/IP Notes • This menu appears only in network printers or printers attached to print servers. • An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Set Hostname The setting is Set the current TCP/IP host name.
  • Page 443 Printer menus Menu item Settings Description DDNS Refresh Time Enable mDNS Update the multicast DNS settings. WINS Server The setting is Specify a server address for Windows Address user‑defined. Internet Name Service (WINS). Enable BOOTP Off* Allow the BOOTP to assign a printer IP address.
  • Page 444 Printer menus Menu item Settings Description TLS Support Enable TLSv1.0 Enable the Transport Layer Security (Off*) protocol. Enable TLSv1.1 (Off*) Enable TLSv1.2 (On*) SSL Cipher List The setting is user- Specify the cipher algorithms to use for the defined. SSL or the TLS connections. TLSv1.3 SSL Cipher List SNMP...
  • Page 445 Printer menus Menu item Submenu Item Settings Description Set Read/Write Username Enter the read and write Credentials credentials for SNMP version Authentication Password Privacy Password Set Read‑only  Username Enter the read‑only  Credentials credentials for SNMP version Authentication Password Privacy Password Authentication Set the applicable Hash authentication hash.
  • Page 446 Printer menus Menu item Settings Description Base Configuration Default* Set the IPSec base configuration. Compatibility Secure Note: This menu item appears only when Enable IPSec is set to On. DH (Diffie‑Hellman) Group  modp2048 (14)* Set the IPSec base Proposal configuration. modp3072 (15) modp4096 (16) Note: This menu item appears only...
  • Page 447 Printer menus Menu item Settings Description IKE SA Lifetime (Hours) Specify the IKE SA expiry period. Note: This menu item appears only when Base Configuration is set to Secure. IPSec SA Lifetime (Hours) Specify the IPSec SA expiry period. Note: This menu item appears only when Base Configuration is...
  • Page 448 Printer menus 802.1x Notes • This menu appears only in network printers or printers attached to print servers. • An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu Settings Description Items Active Off* Let the printer join networks that require authentication before allowing access.
  • Page 449 Printer menus Menu item Submenu Settings Description Items LEAP Enable Lightweight Extensible Authentication Protocol (LEAP), a modified version of MSCHAP. PEAP Enable Protected Extensible Authentication Protocol (PEAP), a method that provides more secure authentication for 802.11 WLANs. PEAP supports 802.1x port access control. EAP - TLS Enable EAP Transport Layer Security (TLS), a protocol in...
  • Page 450 Printer menus Menu item Settings Description LPD Banner Page Off* Print a banner page for all LPD print jobs. Note: A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request.
  • Page 451 Printer menus Menu item Submenu Item Settings Description FTP Proxy IP The setting Configure the FTP settings. Address is user- defined. FTP Default IP The setting Configure the FTP default IP port Port is user- address. defined. Note: The factory default port for HTTP is 21.
  • Page 452 Printer menus Menu item Submenu Item Settings Description Timeout for HTTP/ 1 to Specify the amount of time before FTP Requests 299 seconds the server connection stops. (30*) Retries for HTTP/ 1 to Set the number of retries to connect FTP Requests 299 seconds to the HTTP/FTP server.
  • Page 453 Printer menus Menu item Settings Description PS SmartSwitch Set the printer to switch to PostScript emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
  • Page 454 Printer menus Menu item Settings Description External network address The setting is user-defined. Specify the network addresses with restricted access. Email address for The setting is user-defined. Specify an email address to notification send a notification of logged events. Ping frequency 1–300 (10*) Specify the network query interval in seconds.
  • Page 455 Printer menus Security Login Methods Manage Permissions Menu item Settings Description Function Access Access Address Book in Specify the printer functions Apps that the user can access. Modify Address Book Note: Some menu Manage Shortcuts items appear only when a storage Create Profiles drive is installed.
  • Page 456 Printer menus Menu item Settings Description Administrative Menus Security Menu Control access to the printer menu settings. Network/Ports Menu Paper Menu Reports Menu Function Configuration Menus Supplies Menu Option Card Menu SE Menu Device Menu Device Management Remote Management Specify the Device Management functions that Firmware Updates the user can access.
  • Page 457 Printer menus Menu item Submenu Item Settings Description All Users Import Import access controls from Access accounts enrolled in the printer. Controls Add User Username/ The setting Add a user and specify the login Password is user- method to the printer. defined.
  • Page 458 Printer menus Security Audit Log Menu item Settings Description Enable Audit Off* Set the printer to record the events in the secure audit log and remote syslog. Enable Remote Syslog Off* Set the printer to send audit logs to a remote server. Remote Syslog Server The setting is user-defined.
  • Page 459 Printer menus Menu item Settings Description Remote Syslog Facility 0 ‑ Kernel Messages Specify a Facility value that the printer uses when 1 ‑ User‑Level Messages sending log events to the remote syslog server. 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization  Messages* 5 ‑ Messages Generated  Internally by Syslogs 6 ‑ Line Printer  Subsystem 7 ‑ Network News  Subsystem 8 ‑ UUCP Subsystem 9 ‑ Clock Daemon 10 ‑ Security/...
  • Page 460 Printer menus Menu item Settings Description Severity of Events to Log 0 ‑ Emergency Specify the severity value of each event. 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑ Debug Remote Syslog Off* Set the printer to send any Non‑Logged Events applicable events. Admin’s Email Address The setting is user-defined. Specify the email address of the printer administrator that are notified of certain...
  • Page 461 Printer menus Menu item Settings Description Email Log Settings Off* Set the printer to send an Changed Alert email to the administrator when the value of the Enable Audit menu is changed. Log Line Endings LF (\n)* Determine how the printer handles line endings in the CR (\r) log file, depending on the...
  • Page 462 Printer menus Confidential Print Setup Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Settings Description Max Invalid PIN 2 to 10 Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that username are deleted.
  • Page 463 Printer menus Menu item Settings Description Verify Job Off* Set the expiration time for printing a copy of Expiration a job for you to check its quality before 1 Hour printing the remaining copies. 4 Hours 24 Hours 72 Hours 1 Week Reserve Job Off*...
  • Page 464 Printer menus Menu item Settings Description Intelligent Storage The setting is a Show the encryption status of the intelligent Drive read‑only  storage drive (ISD). information. Note: This menu item appears only when an ISD is installed. Erase Temporary Data Files Note: An asterisk (*) next to a value indicates the factory default setting.
  • Page 465 Printer menus Miscellaneous Menu item Settings Description Protected Features Show* Show all the features that Function Access Control Hide (FAC) protects regardless of the security permission that the user has. Note: Hide displays only FAC‑protected  features that the user has access. Print Permission Off* Require the user to log in...
  • Page 466 Note: An asterisk (*) next to a value indicates the factory default setting. Cloud Services Cloud Services Enrollment Menu item Settings Description View More Information The setting is a read-only View more information on information. the usage of Lexmark Cloud Services.
  • Page 467 Printer menus Menu item Settings Description Enable communication Off* Enable the printer to with Lexmark Cloud communicate with Lexmark Services Cloud Services. View Current Status The setting is a read-only View the connection status information. between the printer and Lexmark Cloud Services.
  • Page 468 Printer menus Print Menu item Settings Description Print Fonts PCL Fonts Print samples and information about the fonts that are available in each printer PS Fonts language. Print Demo Demo Page Print a diagnostic tool for print problems. Notes • To avoid clipping the content, print the report on letter‑ or ...
  • Page 469 Printer menus Troubleshooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects. Forms Merge Notes • This menu item appears only when a storage drive is installed. • An asterisk (*) next to a value indicates the factory default setting. Menu item Submenu item Settings...
  • Page 470 Printer menus Menu item Submenu item Settings Description Network Filter Disabled* Specify the network filter for all data that are sent to the NULL printer. OFIS OFIS+NULL OFIS+AS400 AS400 ZPLF USB Port Enable Forms Merge to process all data that are sent to the USB port.
  • Page 471 Printer menus Printing the Menu Settings Page From the control panel, navigate to Settings > Reports. Select Menu Settings Page.
  • Page 472 Printer finisher options   Printer finisher options Using the staple finisher Stapling using the print driver For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Paper/Finishing, and then configure the Paper settings. In the Staple menu, select a setting.
  • Page 473 Printer finisher options Click OK, and then click Print. For Macintosh users With a document open, click File > Print. Select a printer. From the Finishing Options menu, select Apply Finishings > Printer Options. Click Staple or Punch, and then select a setting. Click Print.
  • Page 474 Printer finisher options Note: To avoid a cropped image, make sure that the original document and output have the same paper size. From the control panel, select Copy, and then specify the number of copies. Select More Settings, and then select Offset Pages. Enable the menu, and then select a setting.
  • Page 475 Printer finisher options Copy the document. Using the paper transport with folding option Folding paper using the print driver For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Paper/Finishing, and then configure the paper settings.
  • Page 476 Maintain the printer   Maintain the printer Checking the status of parts and supplies From the upper‑right corner of the control panel, select  View the status of the printer parts and supplies. Note: You can also select to check notifications that require user intervention. Configuring supply notifications Open a web browser, and then type the printer IP address in the address field. Notes ◦...
  • Page 477 Maintain the printer Note: For more information on SMTP settings, contact your email provider. Apply the changes. Click Setup Email Lists and Alerts, and then configure the settings. Apply the changes. Generating reports and logs From the control panel, navigate to Settings > Reports. Select the report or log that you want to print.
  • Page 478 Contact information and precaution To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer.
  • Page 479 77L20Y0 77L30Y0 77L40Y0 77L50Y0 Black 77L10K0 77L20K0 77L30K0 77L40K0 77L50K0 For more information on countries in each region, go to www.lexmark.com/regions. High Yield Return Program toner cartridges for Lexmark CS963 Item United European Rest of Latin Rest of States, Union,...
  • Page 480 Item Worldwide Magenta 77L0H30 Yellow 77L0H40 Black 77L0H10 For more information on countries in each region, go to www.lexmark.com/regions. Ordering a black imaging unit Item Part number Return Program black imaging unit 77L0ZK0 Black imaging unit 77L0Z10 Ordering a color imaging kit...
  • Page 481 Maintain the printer Notes • Using certain types of paper may require more frequent replacement of the maintenance kit. • The maintenance kit includes a fuser and pick tires. These parts may be individually ordered and replaced if necessary. Item Part number 100 V Return Program fuser maintenance ...
  • Page 482 Maintain the printer 2. Remove the used toner cartridge.
  • Page 483 Maintain the printer Unpack the new toner cartridge. Insert the new toner cartridge until it clicks into place.
  • Page 484 Maintain the printer Close the door. Replacing the black imaging unit Open the front door.
  • Page 485 Maintain the printer 2. Remove the toner cartridges.
  • Page 486 Maintain the printer 3. Remove the waste toner bottle.
  • Page 487 Maintain the printer Note: To avoid spilling the toner, place the bottle in an upright position. Remove the imaging kit.
  • Page 488 Maintain the printer...
  • Page 489 Maintain the printer Warning—Potential Damage Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. Note: Place the imaging kit on a clean, flat surface and in an upright position to avoid scratching or damaging the photoconductor drum.
  • Page 490 Maintain the printer 5. Unlock the used black imaging unit.
  • Page 491 Maintain the printer 6. Remove the used black imaging unit.
  • Page 492 Maintain the printer Unpack the new black imaging unit. Insert the new black imaging unit. Lock the new black imaging unit in place.
  • Page 493 Maintain the printer 10. Insert the imaging kit until it is fully seated.
  • Page 494 Maintain the printer Insert the waste toner bottle until it clicks into place. Gently pull out the printhead wipers, and then clean the printhead lenses.
  • Page 495 Maintain the printer For more information on cleaning the printhead lenses, see Cleaning the printhead lenses on page 551. Insert the toner cartridges. Close the door. Replacing the color imaging kit Open the front door.
  • Page 496 Maintain the printer 2. Remove the toner cartridges.
  • Page 497 Maintain the printer 3. Remove the waste toner bottle.
  • Page 498 Maintain the printer Note: To avoid spilling the toner, place the bottle in an upright position. Remove the used imaging kit.
  • Page 499 Maintain the printer Note: Place the imaging kit on a clean, flat surface and in an upright position to avoid scratching or damaging the photoconductor drum.
  • Page 500 Maintain the printer 5. Unlock the black imaging unit.
  • Page 501 Maintain the printer 6. Remove the black imaging unit.
  • Page 502 Maintain the printer Note: Do not throw away the black imaging unit. It will be installed on the new imaging kit. Unpack the new imaging kit. Note: The imaging kit includes the imaging basket and the cyan, magenta, and yellow developer units. Warning—Potential Damage Do not expose the imaging kit to direct light.
  • Page 503 Maintain the printer Insert the black imaging unit into the new imaging kit. Lock the black imaging unit in place.
  • Page 504 Maintain the printer 10. Insert the new imaging kit until it is fully seated.
  • Page 505 Maintain the printer Insert the waste toner bottle until it clicks into place. Gently pull out the printhead wipers, and then clean the printhead lenses.
  • Page 506 Maintain the printer For more information on cleaning the printhead lenses, see Cleaning the printhead lenses on page 551. Insert the toner cartridges. Close the door. Replacing the waste toner bottle Open the front door.
  • Page 507 Maintain the printer 2. Remove the used waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 508 Maintain the printer Unpack the new waste toner bottle. Insert the new waste toner bottle until it clicks into place, and then close the door.
  • Page 509 Maintain the printer Replacing the fuser Turn off the printer.
  • Page 510 Maintain the printer Unplug the power cord from the electrical outlet, and then from the printer. Open door B. CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 511 Maintain the printer Unlock, and then remove the used fuser. Unpack the new fuser. Insert the new fuser until it clicks into place, and then lock it.
  • Page 512 Maintain the printer Close the door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 513 Maintain the printer Replacing the tray insert Pull out the used tray insert. Unpack the new tray insert. Insert the new tray insert.
  • Page 514 Maintain the printer Replacing the size guides in the optional 550‑sheet tray Pull out the tray.
  • Page 515 Maintain the printer 2. Remove the used size guides.
  • Page 516 Maintain the printer Unpack the new size guides. Insert the new size guides until they click into place.
  • Page 517 Maintain the printer Insert the tray. Replacing the cover in the optional 550‑sheet tray Remove the used tray cover.
  • Page 518 Maintain the printer Unpack the new tray cover. Insert the new tray cover until it clicks into place.
  • Page 519 Maintain the printer Replacing the booklet finisher top bin extension Remove the used top bin extension.
  • Page 520 Maintain the printer Unpack the new top bin extension. Insert the new top bin extension.
  • Page 521 Maintain the printer Replacing the hole punch box Note: Depending on the finisher installed, the appearance of the hole punch box may vary. Open the finisher door.
  • Page 522 Maintain the printer 2. Remove the used hole punch box.
  • Page 523 Maintain the printer Unpack the new hole punch box. Insert the new hole punch box.
  • Page 524 Maintain the printer Close the finisher door. Replacing the standard bin Remove the used standard bin.
  • Page 525 Maintain the printer Unpack the new standard bin. Attach the new standard bin.
  • Page 526 Maintain the printer Replacing the fan cover Remove the used fan cover.
  • Page 527 Maintain the printer Unpack the new cover. Insert the new cover until it clicks into place.
  • Page 528 Maintain the printer Replacing the right cover Remove the used right cover.
  • Page 529 Maintain the printer Unpack the new cover. Insert the new cover until it clicks into place.
  • Page 530 Maintain the printer Replacing the paper transport connector cover Remove the standard bin.
  • Page 531 Maintain the printer Remove the used paper transport connector cover. Unpack the new connector cover. Attach the new connector cover until it clicks into place.
  • Page 532 Maintain the printer 5. Attach the standard bin.
  • Page 533 Maintain the printer Replacing the staple cartridge unit Replacing the staple cartridge in the staple finisher Grab handle F, and then slide the staple finisher to the left.
  • Page 534 Maintain the printer Remove the staple cartridge holder. Remove the empty staple cartridge.
  • Page 535 Maintain the printer 4. Insert the new staple cartridge until it clicks into place.
  • Page 536 Maintain the printer Insert the staple cartridge holder until it clicks into place. Slide the staple finisher to the right. Replacing the staple cartridge in the staple, hole punch finisher Open door H.
  • Page 537 Maintain the printer 2. Pull out the green handle, and then remove the staple cartridge holder.
  • Page 538 Maintain the printer 3. Remove the empty staple cartridge.
  • Page 539 Maintain the printer Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place.
  • Page 540 Maintain the printer 6. Insert the staple cartridge holder until it clicks into place.
  • Page 541 Maintain the printer Close door H. Replacing the staple cartridge in the booklet finisher Open door H.
  • Page 542 Maintain the printer 2. Pull out the green handle, and then remove the staple cartridge holder.
  • Page 543 Maintain the printer 3. Remove the empty staple cartridge.
  • Page 544 Maintain the printer Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place.
  • Page 545 Maintain the printer 6. Insert the staple cartridge holder until it clicks into place.
  • Page 546 Maintain the printer Close door H. Replacing the staple cartridge holders in the booklet finisher Open the finisher door.
  • Page 547 Maintain the printer 2. Pull out the booklet maker, and then remove the used staple cartridge holders.
  • Page 548 Maintain the printer Unpack the new staple cartridge holders. Insert the new staple cartridge holders.
  • Page 549 Maintain the printer Insert the booklet maker, and then close the finisher door. Resetting the supply usage counters From the control panel, navigate to Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters. Select the counter that you want to reset. Warning—Potential Damage Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any ...
  • Page 550 Maintain the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Notes •...
  • Page 551 Maintain the printer Cleaning the touch screen CAUTION—SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Turn off the printer, and then unplug the power cord from the electrical outlet. Using a damp, soft, lint‑free cloth, wipe the touch screen.
  • Page 552 Maintain the printer Remove the toner cartridges. Gently pull out the wiper until it stops.
  • Page 553 Maintain the printer Note: The wiper does not detach from the printer. Push the wiper back into the printhead until it stops. Repeat step 3 step 4 three times for each printhead. Insert the toner cartridges.
  • Page 554 Maintain the printer Close the front door. Emptying the hole punch box Note: Depending on the finisher installed, the appearance of the hole punch box may vary. Open the finisher door.
  • Page 555 Maintain the printer 2. Remove, and then empty the hole punch box.
  • Page 556 Maintain the printer 3. Insert the hole punch box.
  • Page 557 Maintain the printer Close the finisher door. Saving energy and paper Configuring the power save mode settings Sleep mode From the control panel, navigate to Settings > Device > Power Management > Timeouts > Sleep Mode. Set the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode From the control panel, navigate to Settings >...
  • Page 558 Maintain the printer Notes • For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate. • The Embedded Web Server is disabled when the printer is in hibernate mode. Adjusting the brightness of the display From the control panel, navigate to Settings > Device > Preferences. In the Screen Brightness menu, adjust the setting.
  • Page 559 Maintain the printer • If the printer has separate floor-standing optional trays or output options attached to it, then  disconnect them before moving the printer. • If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring. • If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays.
  • Page 560 Troubleshoot a problem   Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. Blank or white pages on Dark print on page 582 Ghost images on page 583 page 581 Gray or colored background...
  • Page 561 Troubleshoot a problem Mottled print and dots on Paper curl on page 681 Missing colors on page 587 page 588 Print crooked or skewed on Solid color or black images Text or images cut off on page 590 on page 591 page 592...
  • Page 562 Troubleshoot a problem Toner easily rubs off on Uneven print density on Horizontal dark lines on page 593 page 594 page 595 Horizontal white lines on Vertical white lines on page page 597...
  • Page 563 Troubleshoot a problem Repeating defects on page Printer error codes Error codes Error message Solution 2.01 Supply needed. Select Cancel Job and order the needed supply. For more information, see "Ordering parts and supplies" section. 3.01 The standard output bin is Remove the paper from the full.
  • Page 564 Troubleshoot a problem Error codes Error message Solution 8.07 Reattach staple finisher. Make sure that the finisher is properly attached to the printer. 8.08 Close paper transport cover Keep the cover closed unless performing maintenance. 8.09 Close paper transport cover Printer had to restart.
  • Page 565 Troubleshoot a problem Error codes Error message Solution 31.35, 31.35A, 31.35B Reinstall the missing or Open the front door. unresponsive waste toner Remove the waste bottle. toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 566 Troubleshoot a problem Error codes Error message Solution 31.60z Reinstall missing or Open the front door. unresponsive black imaging Remove the toner unit. cartridges. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 567 Troubleshoot a problem Error codes Error message Solution Insert the black imaging unit, and then lock it in place. Insert the imaging kit until it is fully seated. Insert the waste toner bottle. Insert the toner cartridges. Close the front door.
  • Page 568 Troubleshoot a problem Error codes Error message Solution 31.64z Reinstall missing, Open the front door. unplugged, or unresponsive Remove the toner color imaging kit. cartridges. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
  • Page 569 Troubleshoot a problem Error codes Error message Solution Insert the waste toner bottle. Insert the toner cartridges. Close the front door. 31.80z Reinstall missing or Open door B. unresponsive fuser. CAUTION — SURFACE inside printer might hot. reduce risk injury from a hot component,...
  • Page 570 Refilled regular [color] cartridge on page 680. 33.60z Non-genuine black imaging For more information, see unit, see User's Guide. Non‑Lexmark supply on page 680. 33.64z Non-genuine color imaging kit, see User's Guide. 34.00 Paper too short. Set the paper size setting to match the paper loaded in the tray.
  • Page 571 Troubleshoot a problem Error codes Error message Solution 38.1 Memory full. Try one or more of the following: • Select Continue to clear the message and continue printing. • Cancel the current print job. • Install more printer memory. • Reduce the number of pages in the print job.
  • Page 572 Troubleshoot a problem Error codes Error message Solution 43.40Y, 43.41Y, 43.42Y, Reinstall [color] toner Open the front door. 43.43Y cartridge. Remove the cartridge. Insert the cartridge. Close the front door. 43.40Z, 43.41Z, 43.42Z, Replace [color] toner For more information, see 43.43Z cartridge.
  • Page 573 Troubleshoot a problem Error codes Error message Solution 58.4 Incorrect output option Turn off the printer, and configuration. then install the correct bin or finisher. Remove defective disk. Replace the defective storage drive. Disk full. Try one or more of the following: •...
  • Page 574 Troubleshoot a problem Error codes Error message Solution 75.01 Secure Element detected. Do either of the following: • Use the installed Secure Element. Note: The printer erases all existing certificates and may also erase and reformat the storage drive. • Turn off the printer, and then remove the Secure Element.
  • Page 575 Troubleshoot a problem Error codes Error message Solution 75.11 Secure Element update Do either of the following: failed. • Try the update again. • Cancel the update. Note: The printer may erase all existing certificates and storage drive contents. 75.12 Secure Element update Do either of the following: incomplete.
  • Page 576 Troubleshoot a problem Error codes Error message Solution 81.11 1500-sheet tray roller kit Select Continue to clear low. the message. 81.31 Replace 1500-sheet tray For more information, roller kit, recommended life contact customer support. exceeded. 82.00, 82.02, 82.09 Waste toner bottle is nearly For more information, see full.
  • Page 577 Troubleshoot a problem Error codes Error message Solution 83.30 Staple cartridge S1 empty Try either of the following: or missing. • Remove, and then insert the staple cartridge. • Replace the staple cartridge. For more information, see Replacing the staple cartridge in the booklet finisher on page...
  • Page 578 Troubleshoot a problem Error codes Error message Solution 88.00[x], 88.07[x], 88.08[x], [Color] toner cartridge is Select Continue to clear 88.09[x] nearly low. the message. 88.10[x], 88.17[x], 88.18[x], [Color] toner cartridge is 88.19[x] low. 88.20[x], 88.27[x], 88.28[x], [Color] toner cartridge is 88.29[x] very low.
  • Page 579 Troubleshoot a problem Error codes Error message Solution 240.06 Paper jam in [LOCATION/]. For more information, see Paper jam in the multipurpose feeder on page 613. 241.16, 241.82, 241.83, Paper loading error in Open tray 1. 241.84, 661.13, 661.84 [LOCATION/]. Remove, and then readjust the paper stack.
  • Page 580 Troubleshoot a problem Error codes Error message Solution 400.11, 400.13, 400.15, Paper jam in [LOCATION/]. For more information, see 401.11, 401.13, 401.15, Paper jam in the booklet 404.19, 438.11, 438.21, finisher on page 651. 442.66, 444.66, 445.66, 450.21, 450.23, 450.25, 451.21, 451.23, 451.25, 451.98, 451.99, 452.66, 453.21, 453.23, 453.25,...
  • Page 581 Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges. • Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. •...
  • Page 582 Troubleshoot a problem Warning—Potential Damage Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit.
  • Page 583 Troubleshoot a problem • Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray. Note: You can also change the setting on the printer control panel. Navigate to Settings >...
  • Page 584 Troubleshoot a problem Note: You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. If the problem persists, then contact customer support. Gray or colored background Notes Before solving the problem, do the following: Perform Color Adjust.
  • Page 585 Troubleshoot a problem Warning—Potential Damage Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit.
  • Page 586 Troubleshoot a problem Note: You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. If the problem persists, then contact customer support. Light print Notes Before solving the problem, do the following: Perform Color Adjust.
  • Page 587 Troubleshoot a problem Note: You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type. • Make sure that the paper does not have a texture or rough finish. •...
  • Page 588 Troubleshoot a problem Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 589 Troubleshoot a problem Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 590 Troubleshoot a problem Print crooked or skewed Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 591 Troubleshoot a problem Solid color or black images Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages.
  • Page 592 Troubleshoot a problem Text or images cut off Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages.
  • Page 593 Troubleshoot a problem Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit. Doing so may affect the quality of future print jobs. Insert the black imaging unit, and then insert the imaging kit. If the problem persists, then contact customer support.
  • Page 594 Troubleshoot a problem Uneven print density Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 595 Troubleshoot a problem Horizontal dark lines Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 596 Troubleshoot a problem Warning—Potential Damage Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage Do not touch the photoconductor drum under the imaging kit and black imaging unit.
  • Page 597 Troubleshoot a problem Note: Paper absorbs moisture due to high humidity. Store the paper in its original wrapper until you are ready to use it. • Make sure that the imaging kit and black imaging unit are properly installed. Remove the imaging kit, and then remove the black imaging unit. Warning—Potential Damage Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes.
  • Page 598 Troubleshoot a problem Try one or more of the following: • Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Make sure that the setting matches the paper loaded in the tray. Note: You can also change the setting on the printer control panel. Navigate to Settings >...
  • Page 599 Troubleshoot a problem Notes Before solving the problem, do the following: Perform Color Adjust. From the control panel, navigate to Settings › Print › Quality › Advanced Imaging › Color Adjust. Print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 600 Troubleshoot a problem Repeating defects Notes • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings › Troubleshooting › Print Quality Test Pages. • Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
  • Page 601 Troubleshoot a problem • Remove, and then reinstall the print driver. If the problem persists, then contact customer support. Confidential and other held documents do not print Try one or more of the following: • From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
  • Page 602 Troubleshoot a problem • Make sure that the printer is not in Quiet Mode. From the control panel, navigate to Settings > Device > Maintenance > Config Menu > Device Operations > Quiet Mode. • Specify the resolution of the document that you want to print. Depending on your operating system, access the Printing Preferences or Print dialog.
  • Page 603 Troubleshoot a problem CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the  product and easily accessible. • Make sure that the electrical outlet is not turned off by a switch or breaker. •...
  • Page 604 Troubleshoot a problem Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
  • Page 605 Troubleshoot a problem • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel.
  • Page 606 Troubleshoot a problem Jam locations Standard bin...
  • Page 607 Troubleshoot a problem Jam locations Door B Multipurpose feeder Standard tray Staple finisher Staple, hole punch finisher Optional 550‑sheet tray 1500‑sheet tray 2 x 550‑sheet tray Booklet finisher Paper transport with folding option 2000‑sheet tandem tray Paper jam in the standard tray Pull out the standard tray.
  • Page 608 Troubleshoot a problem 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 609 Troubleshoot a problem Insert the tray. Paper jam in the optional 550‑sheet tray Open door D.
  • Page 610 Troubleshoot a problem 2. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 611 Troubleshoot a problem Close the door. Pull out the optional 550‑sheet tray.
  • Page 612 Troubleshoot a problem 5. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 613 Troubleshoot a problem Insert the tray. Paper jam in the multipurpose feeder Remove any paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 614 Troubleshoot a problem Paper jam in the 2 x 550-sheet tray Open door E. Remove the jammed paper inside door E. Note: Make sure that all paper fragments are removed. Close door E. Pull out tray 3.
  • Page 615 Troubleshoot a problem 5. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 616 Troubleshoot a problem Insert tray 3. Repeat step 4 through step 6 for tray 4. Paper jam in the 2000‑sheet tandem tray Open door E. Remove the jammed paper inside door E. Note: Make sure that all paper fragments are removed.
  • Page 617 Troubleshoot a problem Close door E. Paper jam in the 1500‑sheet tray Open door K. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 618 Troubleshoot a problem Close door K. Grab handle J, and then slide the tray to the right. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 619 Troubleshoot a problem Slide the tray back into place. Paper jam in door B Open door B. CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. CAUTION—HOT SURFACE L'intérieur de l'imprimante risque d'être brûlant.
  • Page 620 Troubleshoot a problem CAUTION—HOT SURFACE Das Innere des Druckers kann sehr heiß sein. Vermeiden Sie Verletzungen, indem Sie heiße Komponenten stets abkühlen lassen, bevor Sie ihre Oberfläche berühren. Warning—Potential Damage To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
  • Page 621 Troubleshoot a problem Remove the jammed paper in any of the following locations: Note: Make sure that all paper fragments are removed. ◦ Above the fuser ◦ In the fuser...
  • Page 622 Troubleshoot a problem ◦ Below the fuser...
  • Page 623 Troubleshoot a problem ◦ Under the standard bin exit roller ◦ In the duplex unit...
  • Page 624 Troubleshoot a problem 3. Close door B.
  • Page 625 Troubleshoot a problem Paper jam in the standard bin Remove any paper from the standard bin. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the staple finisher Remove the jammed paper in the staple finisher bin. Note: Make sure that all paper fragments are removed.
  • Page 626 Troubleshoot a problem Grab handle F, and then slide the staple finisher to the left. Open door R1, and then rotate the knob R2 clockwise.
  • Page 627 Troubleshoot a problem 4. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 628 Troubleshoot a problem Close door R1. Remove the jammed paper in the standard bin exit roller. Note: Make sure that all paper fragments are removed. Slide the staple finisher back into place.
  • Page 629 Troubleshoot a problem Paper jam in the folding paper transport Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door F.
  • Page 630 Troubleshoot a problem Lift handle N4. Lift handle N5.
  • Page 631 Troubleshoot a problem Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close handle N5, and then close handle N4. Push down handle N1.
  • Page 632 Troubleshoot a problem Turn knob N2 counterclockwise. Remove the jammed paper. Warning—Potential Damage To prevent damage to the printer, remove any hand accessories before removing the jammed paper.
  • Page 633 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close door F. Paper jam in the staple, hole punch finisher If your printer is configured with a paper transport, then do the following: Remove the jammed paper in bin 1.
  • Page 634 Troubleshoot a problem Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 2. Note: Make sure that all paper fragments are removed.
  • Page 635 Troubleshoot a problem 4. Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 636 Troubleshoot a problem Close paper transport cover G. Open door I, open door R1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 637 Troubleshoot a problem Close door R1, and then close door I. Open paper transport cover F.
  • Page 638 Troubleshoot a problem Open door H. Lift handle R4.
  • Page 639 Troubleshoot a problem 11. Turn knob R3 counterclockwise, and then remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
  • Page 640 Troubleshoot a problem 12. Turn knob R2 counterclockwise, and then remove the jammed paper in paper transport cover F. Note: Make sure that all paper fragments are removed.
  • Page 641 Troubleshoot a problem Close paper transport cover F. Return handle R4 to its original position. Close door H. If your printer is configured with a folding paper transport, then do the following: Remove the jammed paper in bin 1. Notes ◦ Make sure that all paper fragments are removed. ◦ Do not remove the printed pages that are in the staple compiler to avoid missing pages.
  • Page 642 Troubleshoot a problem Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 2. Note: Make sure that all paper fragments are removed.
  • Page 643 Troubleshoot a problem Open door F. Open door N4.
  • Page 644 Troubleshoot a problem Open door N5. Open door H.
  • Page 645 Troubleshoot a problem Lift handle R4. Turn knob R3 counterclockwise, and then remove the jammed paper in bin 1.
  • Page 646 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and Note: Make sure that all paper fragments are removed.
  • Page 647 Troubleshoot a problem 11. Open door B. CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. CAUTION—HOT SURFACE L'intérieur de l'imprimante risque d'être brûlant. pour réduire le risque de brûlure, laissez la surface ou le composant refroidir avant d'y toucher.
  • Page 648 Troubleshoot a problem Warning—Potential Damage To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed.
  • Page 649 Troubleshoot a problem Close door B. Push down handle N1. Turn knob N2 counterclockwise.
  • Page 650 Troubleshoot a problem Remove the jammed paper. Warning—Potential Damage To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close handle N5, and then close handle N4. Close door F.
  • Page 651 Troubleshoot a problem Return handle R4 to its original position. Close door H. Paper jam in the booklet finisher If your printer is configured with a paper transport, then do the following: Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed.
  • Page 652 Troubleshoot a problem Remove the jammed paper in bin 1. Notes ◦ Make sure that all paper fragments are removed. ◦ Do not remove the printed pages that are in the staple compiler to avoid missing pages. Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed.
  • Page 653 Troubleshoot a problem 5. Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 654 Troubleshoot a problem Close paper transport cover G. Open paper transport cover F.
  • Page 655 Troubleshoot a problem Open door H. Move handle R3 to the right, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 656 Troubleshoot a problem 10. Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 657 Troubleshoot a problem 11. Turn knob R5 counterclockwise, and then remove the jammed paper from the finisher standard bin. Note: Make sure that all paper fragments are removed.
  • Page 658 Troubleshoot a problem 12. Lift handle R4, turn knob R2 clockwise, and then remove the jammed paper.
  • Page 659 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Close paper transport cover F. Return handles R1, R3, and R4 to their original position.
  • Page 660 Troubleshoot a problem Close door H. If your printer is configured with a folding paper transport, then do the following: Remove the jammed paper in the finisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
  • Page 661 Troubleshoot a problem Remove the jammed paper in bin 1. Notes ◦ Make sure that all paper fragments are removed. ◦ Do not remove the printed pages that are in the staple compiler to avoid missing pages. Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed.
  • Page 662 Troubleshoot a problem Open door F. Open door H.
  • Page 663 Troubleshoot a problem Open door N4. Open door N5.
  • Page 664 Troubleshoot a problem Lift handle R4. Turn knob R2 clockwise, and then remove the jammed paper in handle R4. Note: Make sure that all paper fragments are removed.
  • Page 665 Troubleshoot a problem 11. Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and N5. Note: Make sure that all paper fragments are removed.
  • Page 666 Troubleshoot a problem 12. Open door B.
  • Page 667 Troubleshoot a problem CAUTION—HOT SURFACE The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. CAUTION—HOT SURFACE L'intérieur de l'imprimante risque d'être brûlant. pour réduire le risque de brûlure, laissez la surface ou le composant refroidir avant d'y toucher.
  • Page 668 Troubleshoot a problem Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed. Close door B. Push down handle N1.
  • Page 669 Troubleshoot a problem Turn knob N2 counterclockwise. Remove the jammed paper. Warning—Potential Damage To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 670 Troubleshoot a problem Put handle N1 back into place. Close door N5, and then close door N4. Close door F. Return handles R1 and R4 back into their original positions. Close door H. Paper jam in the booklet maker Remove jammed paper in bin 2. Note: Make sure that all paper fragments are removed.
  • Page 671 Troubleshoot a problem Turn knobs R6, R11, and R10 clockwise. Pull out the booklet maker.
  • Page 672 Troubleshoot a problem 5. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 673 Troubleshoot a problem 6. Turn knob R9 counterclockwise until it stops.
  • Page 674 Troubleshoot a problem 7. Open door R8.
  • Page 675 Troubleshoot a problem 8. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 676 Troubleshoot a problem Close door R8. Return the booklet maker into the booklet finisher. Close door H. Network connection problems Cannot open Embedded Web Server Try one or more of the following: • Make sure that the printer is on. •...
  • Page 677 Troubleshoot a problem ◦ Google Chrome™ version 32 or later ◦ Mozilla Firefox version 24 or later • Check if the network connection is working. Note: If the connection is not working, then contact your administrator. • Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the print server.
  • Page 678 Troubleshoot a problem Turn off the printer, and then unplug the power cord from the electrical outlet. Make sure that the internal option is installed into the appropriate connector on the controller board. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is...
  • Page 679 Troubleshoot a problem Defective flash detected Try one or more of the following: • Replace the defective flash memory. • Select Continue to ignore the message and continue printing. • Cancel the current print job. Not enough free space in flash memory for resources Try one or more of the following: •...
  • Page 680 Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.
  • Page 681 Troubleshoot a problem Using two fingers, touch the display for 15 seconds to clear the message. Note: If you are unable to reset the supply usage counters, then return the supply item to the place of purchase. Paper feed problems Paper curl Try one or more of the following: •...
  • Page 682 Troubleshoot a problem • From the control panel, navigate to Settings > Print > Layout > Collate, and then select On [1,2,1,2,1,2]. • From the document that you are trying to print, open the Printing Preferences or Print dialog, and then select Collate. •...
  • Page 683 Troubleshoot a problem Color quality problems Modifying the colors in printed output From the control panel, navigate to Settings > Print > Quality > Advanced Imaging > Color Correction. In the Color Correction menu, select Manual. In the Color Correction Content menu, select the appropriate color conversion setting. Object type Color conversion tables RGB Image...
  • Page 684 Troubleshoot a problem amounts to produce a large range of colors observed in nature. Computer screens, scanners, and digital cameras use this method to display colors. What is CMYK color? CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black used to reproduce a particular color.
  • Page 685 • Printer model type and serial number Go to https://support.lexmark.com to receive email or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275.
  • Page 686 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
  • Page 687 For Lexmark technical support, go to https://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
  • Page 688 Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Android, Google Play, and Google Chrome are trademarks of Google LLC.
  • Page 689 U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”...
  • Page 690 Notices When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
  • Page 691 FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 692 Notices 1 consumer laser product conforming to the requirements of IEC 60825-1:2014, EN 60825-1:2014+A11:2021, and EN 50689:2021. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service conditions.
  • Page 693 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
  • Page 694 Notices Hibernate Mode This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely. The Hibernate mode can be entered in any of the following methods: • Using the Hibernate Timeout • Using the Schedule Power modes Factory default Hibernate Timeout for this 3 days product in all countries or regions...
  • Page 695 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 696 Notices Lithium‑ion rechargeable battery This product may contain a coin-cell, lithium-ion rechargeable battery, which should only be removed by a trained technician. Crossed-out wheelie bin means the product should not be discarded as unsorted waste but must be sent to separate collection facilities for recovery and recycling.
  • Page 697 Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur. Guide de Tri pour la France Lexmark soutient les programmes de collecte des produits en fin de vie, partout dans le monde, afin de faciliter leur recyclage. Là où les systèmes locaux de collecte des déchets électriques et électroniques sont disponibles, les imprimantes et leurs composants sont recyclables.
  • Page 698 Consult your local authorities for disposal and recycling options. Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
  • Page 699 Notices Select your country or region. Select Lexmark Cartridge Collection Program. Follow the instructions on the screen. 環境保護署廢乾電池回收標誌注意事項 依環境保護署公告之廢棄物清理法第十五條應負回收、清除、處理責任之乾電池製造或輸入 業者，乾電池裝配於物品中，且隨該物品銷售、贈送或促銷予消費者，得於該物品之個包 裝、標籤或說明書上，標示回收標誌及回收標誌相鄰處說明「廢電池請回收」字樣。廢乾電 池之回收標誌圖樣及回收標誌相鄰處說明字樣如下所示。請您將廢棄之乾電池送到標示可提 供廢電池回收的廠商以提供正確的廢電池處理方法。 經濟部標準檢驗局 (BSMI) 電池聲明 BSMI RoHS information 限用物質含有情況標示 適用於印表機、雷射印表機、多功能複合機或多功能印表機。 Applies to Printer, Laser Printer, Multifunction Machine, or Multifunction Printer.
  • Page 700 Notices 中国 RoHS 计划的信息 Part name Toxic and hazardous substances or elements Lead Mercury Cadmium Hexavalent Poly- Poly- (Pb) (Hg) (Cd) Chromium brominated brominated (Cr VI) biphenyl diphenylether (PBB) (PBDE) Circuit boards Power supply Power cords Connectors...
  • Page 701 Notices Part name Toxic and hazardous substances or elements Lead Mercury Cadmium Hexavalent Poly- Poly- (Pb) (Hg) (Cd) Chromium brominated brominated (Cr VI) biphenyl diphenylether (PBB) (PBDE) Mechanical assemblies —shafts,  rollers Mechanical assemblies —motors Mechanical assemblies —other Scanner assembly, multifunction device only LCD/LED...
  • Page 702 Use Period is valid only when the product is operated under the conditions defined in the product manual. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start- up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
  • Page 703 Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark MarkNet N8450 / AzureWave AW-CM467-SUR;...
  • Page 704 2014/53/EU on the approximation and harmonization of the laws of the Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095...
  • Page 705 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Quantum  House, 60 Norden Road, Maidenhead SL6 4AY, United Kingdom. A declaration of conformity is available upon request from the UK Importer or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
  • Page 706 Notices NCC Type Approval Devices Notice Low-power Radio-frequency Devices Notice NCC型式認證器材注意事項 依據低功率射頻器材技術規範 取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加 大功率或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通 信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信， 指依電信管理法規定作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫 療用電波輻射性電機設備之干擾。 應避免影響附近雷達系統之操作。 高增益指向性天線只得應用於固定式點對點系統。 Notice to users in Thailand ประกาศถึ ง ผู ้ ใ ช้ ใ นประเทศไทย This radiocommunication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radiocommunication Equipment on Human Health announced by the National Telecommunications Commission.
  • Page 707 Notices Class A device notices Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 708 Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 709 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095...
  • Page 710 Compatibility Regulations 2016, the Electrical Equipment (Safety) Regulations 2016, and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Quantum  House, 60 Norden Road, Maidenhead SL6 4AY, United Kingdom. A declaration of ...
  • Page 711 The UK Product Security and Telecommunications Infrastructure Act 2022 (PSTI Act)—Summary Statement  of Compliance Lexmark International Inc., 740 West New Circle Road, Lexington, KY 40550 USA, declares that this product complies with the applicable security requirements in Schedule 1 of The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.
  • Page 712 Notices A copy of the Statement of Compliance is available for download at the following web page: https://www.lexmark.com/en_us/about/regulatory-compliance/all-regulatory- docs.html. Thailand NBTC technical standards conformity statement คำประกาศเรื ่ อ งการเป็ น ไปตามมาตรฐานทางเทคนิ ค ของ กสทช. ประเทศไทย This telecommunication equipment conforms to the technical standards or requirements of NBTC.
  • Page 713 Index Index adjusting headphone volume adjusting speaker volume 1500‑sheet tray adjusting toner darkness loading adding printers to a computer installing adjusting brightness avoiding paper jams 2000-sheet tandem tray loading bookmarks 2000‑sheet tandem tray creating installing booklet finisher 2 x 550‑sheet tray installing installing using black imaging unit 550‑sheet tray ordering loading...
  • Page 714 Index importing checking, supplies status changing the printer port settings after installing cleaning the printhead lenses conserving supplies connecting printer to Wi‑Fi color correction connecting printer to wireless network contacting customer support configuring Wi‑Fi Direct customer support connecting to wireless network contacting using PIN method clearing jam using Push Button method in standard tray...
  • Page 715 FCC notices enabling Magnification mode Ethernet port email alerts genuine parts and supplies setting up genuine Lexmark parts and supplies...
  • Page 716 Index gray background on print configuring ghost images hole punch box replacing emptying hard disk humidity around the printer hard disk held documents do not print erasing hardware options problem headphone volume, adjusting cannot detect internal option held jobs horizontal dark lines configuring horizontal white lines printing...
  • Page 717 Remote Operator Panel letterhead Eco‑Mode selecting Accessibility linking trays Power Management Lexmark Print Notifications using Restore Factory Defaults locating the security slot Share Data with Lexmark loading 2000-sheet tandem tray Configuration Menu loading trays 122, Out of Service Erase loading 550‑sheet tray Update firmware...
  • Page 718 Index About this Printer Security Audit Log Layout Login Restrictions Finishing Confidential Print Setup Setup Erase Temporary Data Files Quality Solutions LDAP Settings Job Accounting Miscellaneous Encryption PostScript Cloud Services Enrollment Menu Settings Page Image Device Media Configuration Print Bin Configuration Network Flash Drive Print Troubleshooting...
  • Page 719 Index noise emission levels selecting Not enough free space in flash memory for paper sizes resources supported non‑genuine toner supported Non‑Lexmark supply supported supported on‑screen keyboard supported using supported offset stacker paper weights installing supported using paper types offset stacking supported ordering supplies...
  • Page 720 Index confidential print jobs printing reports font sample list printing logs directory list printed sheets, viewing from a mobile device printer, cleaning from a mobile device power save modes using Mopria Print Service configuring from a mobile device paper transport connector cover using Wi‑Fi Direct replacing from flash drive...
  • Page 721 Replace cartridge, printer region mismatch horizontal dark lines vertical dark lines appear on prints refilled regular cartridge horizontal white lines Non‑Lexmark supply vertical white lines printing problem repeating print defects print jobs do not print printer is not responding...
  • Page 722 Index resetting supply usage counters in standard bin replacing supplies in fuser in duplex unit toner cartridge in staple finisher waste toner bottle in folding paper transport staple cartridge in staple, hole punch finisher staple cartridge in booklet finisher staple cartridge Replace cartridge, printer region mismatch black imaging unit resetting color imaging kit...
  • Page 723 Index erasing replacing storing print jobs replacing separator sheets supply usage counters placing resetting statement of volatility resetting securing printer data Sleep mode security slot configuring locating size guides selecting location replacing for the printer standard bin screen gestures replacing serial number staple cartridge holder staple, hole punch finisher...
  • Page 724 Wi‑Fi Protected Setup unlinking trays wireless network using the home screen wireless network USB port Wi‑Fi Protected Setup USB port Wi‑Fi network, deactivating enabling waste toner bottle using AirPrint ordering using genuine Lexmark parts and supplies replacing unable to read flash drive white pages...
  • Page 725 User's Guide  ...

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