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Lexmark CX833 User Manual

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CX833, CX961, CX962, CX963,

XC8355, XC9635, XC9645,

XC9655 MFPs

User's Guide

December 2024

www.lexmark.com

Machine type:

7566

Models:

288, 298

Table of Contents

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Summary of Contents for Lexmark CX833

Page 1 CX833, CX961, CX962, CX963, XC8355, XC9635, XC9645, XC9655 MFPs User's Guide December 2024 www.lexmark.com Machine type: 7566 Models: 288, 298...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Conventions................................6 Product statements............................. 6 Learn about the printer................9 Finding information about the printer......................9 Finding the printer serial number........................10 Printer conﬁgurations............................11 Using the control panel.............................13 Home screen icons............................14 Colors of the indicator light..........................14 Using the automatic document feeder and scanner glass..............
Page 3 Contents Printing from a mobile device........................257 Printing from a ﬂash drive..........................258 Conﬁguring conﬁdential jobs........................259 Printing conﬁdential and other held jobs....................260 Printing a font sample list..........................261 Printing a directory list............................261 Placing separator sheets in print jobs......................261 Canceling a print job............................261 Adjusting toner darkness..........................
Page 4 Contents Scan......................278 Scanning to a computer..........................278 Scanning to an FTP server........................... 279 Creating an FTP shortcut..........................279 Scanning to a network folder........................280 Conﬁguring a network folder destination....................280 Creating a network folder shortcut......................280 Scanning to a ﬂash drive..........................281 Printer menus...................
Page 5 Hardware options problems........................522 Issues with supplies............................523 Paper feed problems............................. 525 Emailing problems............................527 Faxing problems..............................527 Scanning problems............................530 Color quality problems..........................534 Contacting customer support........................537 Recycle and dispose................538 Recycling Lexmark products........................538 Recycling Lexmark packaging........................538 Notices....................... 539 Index......................555...
Page 6: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 7 Safety information CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord.
Page 8 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 9: Learn About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions See the setup documentation that came with the printer. • Go to www.lexmark.com/downloads. Printer software • Print or fax driver • Printer ﬁrmware •...
Page 10: Finding The Printer Serial Number
In other countries and regions—See the printed warranty that came with the printer. Product Information Guide—See the documentation that came with the printer or go to https://support.lexmark.com. Information on Lexmark digital passport Go to https://csr.lexmark.com/digital- passport.php. Finding the printer serial number...
Page 11: Printer Configurations
Learn about the printer Locate the serial number at the right side of the printer. Printer conﬁgurations Note: Make sure to conﬁgure the printer on a ﬂat, sturdy, and stable surface. Basic model Automatic document feeder (ADF) Control panel USB port Multipurpose feeder Standard 550‑sheet tray...
Page 12 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 13: Using The Control Panel
Learn about the printer Hardware option Alternative hardware option • Staple ﬁnisher Offset stacker • Paper transport • Paper transport with folding option None 1500-sheet tray • 2000-sheet tandem tray 2 x 550-sheet tray • Cabinet Optional 550-sheet tray None Booklet ﬁnisher Staple, hole punch ﬁnisher Cannot be installed together with a booklet ﬁnisher or staple, hole punch ﬁnisher.
Page 14: Home Screen Icons
Learn about the printer Home screen icons Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Icon name Function User Show if a user is logged in to the printer. Displayed Show customized printer information such as the printer IP address or the date and information...
Page 15: Using The Automatic Document Feeder And Scanner Glass
Learn about the printer Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page • Use the scanner glass for single‑page documents, documents, make sure to align the leading edge book pages, small items (such as postcards or before loading.
Page 16 Learn about the printer For more information, see the Paper and Specialty Media Guide. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them. Weight Trays can feed paper of varying weights. Paper lighter than 60 g/m (16 lb) may not be stiff enough to feed properly, and may cause jams.
Page 17 While no official standard exists for office equipment use of paper, Lexmark uses European Standard EN 12281 as a minimum properties standard. To ensure breadth of testing, test paper includes 100% recycled papers from North America, Europe, and Asia, and tests are conducted at 8–80% relative humidity.
Page 18 Learn about the printer Selecting preprinted forms and letterhead • Use grain long paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid paper with rough or heavily textured surfaces. • Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;...
Page 19 Learn about the printer Paper size Orientation Standard Multipurpose Two‑sided Automatic 550‑sheet tray feeder printing document feeder Short‑edge feed X ✓ ✓ ✓ 297 x 420 mm (11.69 x 16.54 in.) JIS B5 Short‑edge feed ✓ ✓ ✓ 182 x 257 mm Long‑edge feed ✓...
Page 20 Learn about the printer Paper size Orientation Standard Multipurpose Two‑sided Automatic 550‑sheet tray feeder printing document feeder 12x18 Short‑edge feed X ✓ ✓ 304.8 x 457.2 mm (12.0 x 18.0 in.) SRA3 Short‑edge feed X ✓ ✓ 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope (Choukei #3) Short‑edge feed ✓...
Page 21 Learn about the printer Paper size Orientation Standard Multipurpose Two‑sided Automatic 550‑sheet tray feeder printing document feeder Envelope (ISO C4) Short‑edge feed X ✓ 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5) Short‑edge feed ✓ ✓ 162 x 229 mm (6.38 x 9 in.) 4, 5 Universal...
Page 22 Learn about the printer Paper size Orientation Optional 2 x 550‑sheet 2000‑sheet 1500‑sheet 550-sheet tray tandem tray tray tray Short‑edge feed ✓ ✓ 297 x 420 mm (11.69 x 16.54 in.) JIS B5 Short‑edge feed ✓ ✓ 182 x 257 mm Long‑edge feed ✓...
Page 23 Learn about the printer Paper size Orientation Optional 2 x 550‑sheet 2000‑sheet 1500‑sheet 550-sheet tray tandem tray tray tray Envelope (Choukei #3) Short‑edge feed X 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed ✓ ✓ 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed X...
Page 24 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch Paper transport + Booklet ﬁnisher ﬁnisher Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher (Paper (Finisher offset bin) transport (Finisher offset bin)
Page 25 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch Paper transport + Booklet ﬁnisher ﬁnisher Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher (Paper (Finisher offset bin) transport (Finisher offset bin)
Page 26 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch Paper transport + Booklet ﬁnisher ﬁnisher Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher (Paper (Finisher offset bin) transport (Finisher offset bin)
Page 27 Learn about the printer Paper size Orientation Paper transport + Staple, hole punch Paper transport + Booklet ﬁnisher ﬁnisher Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher (Paper (Finisher offset bin) transport (Finisher offset bin)
Page 28 Learn about the printer Paper transport with folding option Paper transport with folding option + Booklet + Staple, hole punch ﬁnisher ﬁnisher Paper size Orientation Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher...
Page 29 Learn about the printer Paper transport with folding option Paper transport with folding option + Booklet + Staple, hole punch ﬁnisher ﬁnisher Paper size Orientation Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher...
Page 30 Learn about the printer Paper transport with folding option Paper transport with folding option + Booklet + Staple, hole punch ﬁnisher ﬁnisher Paper size Orientation Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher...
Page 31 Learn about the printer Paper transport with folding option Paper transport with folding option + Booklet + Staple, hole punch ﬁnisher ﬁnisher Paper size Orientation Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher...
Page 32 Learn about the printer Paper size Orientation Staple Single Dual Dual Left 1/3 A4 Short‑edge feed Long‑edge feed Short‑edge feed 148 x 210 mm Long‑edge feed (5.83 x 8.27 in.) Short‑edge feed ✓ ✓ ✓ 210 x 297 mm Long‑edge feed ✓...
Page 33 Learn about the printer Paper size Orientation Staple Single Dual Dual Left 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope (Choukei #3) Short‑edge feed 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed...
Page 34 Learn about the printer Paper sizes supported by the staple, hole punch ﬁnisher Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole 4x6 Card Short‑edge feed Long‑edge feed Short‑edge feed 105 x 148 mm (4.13 x Long‑edge 5.83 in.) feed...
Page 35 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole Executive Short‑edge ✓ ✓ ✓ ✓ feed 184.2 x 266.7 mm Long‑edge ✓ ✓ ✓ ✓ ✓ ✓ (7.25 x feed 10.5 in.) Letter Short‑edge ✓...
Page 36 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole Hagaki Short‑edge feed 100 x 148 mm (3.94 x 5.83 in.) Short‑edge Envelope feed 176 x 250 mm (6.93 x 9.84 in.) Envelope Short‑edge (Commercia feed...
Page 37 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole Envelope Short‑edge (ISO C5) feed 162 x 229 mm (6.38 x 9 in.) Paper sizes supported by the booklet ﬁnisher Paper size Orientation Staple Hole punch Single...
Page 38 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole JIS B4 Short‑edge ✓ ✓ ✓ ✓ ✓ feed 257 x 364 mm (10.12 x 14.33 in.) Statement Short‑edge ✓ feed 139.7 x 215.9 mm Long‑edge ✓...
Page 39 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope Short‑edge (Choukei feed 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed...
Page 40 Learn about the printer Paper size Orientation Staple Hole punch Single Dual Dual Left Two-hole Three-hole Four-hole Envelope Short‑edge (DL) feed 110 x 220 mm (4.33 x 8.66 in.) Envelope Short‑edge (ISO C4) feed 229 x 324 mm (9 x 12.8 in.) Envelope Short‑edge (ISO C5)
Page 41 Learn about the printer Paper size Orientation Paper transport with folding option only C-fold Z-fold Z-fold half sheet V-fold Standard bin Standard bin Standard bin Standard bin JIS B5 Short‑edge feed X 182 x 257 mm Long‑edge feed (7.17 x 10.1 in.) JIS B4 Short‑edge feed X ✓...
Page 42 Learn about the printer Paper size Orientation Paper transport with folding option only C-fold Z-fold Z-fold half sheet V-fold Standard bin Standard bin Standard bin Standard bin Hagaki Short‑edge feed X 100 x 148 mm (3.94 x 5.83 in.) B5 Envelope Short‑edge feed X 176 x 250 mm (6.93 x 9.84 in.)
Page 43 Learn about the printer Paper size Orientation Paper transport + Booklet ﬁnisher V-fold multiple V-fold Bin 2 Standard bin, bin 1, bin 2 Short‑edge feed 148 x 210 mm Long‑edge feed (5.83 x 8.27 in.) Short‑edge feed ✓ ✓ 210 x 297 mm Long‑edge feed (8.27 x 11.7 in.) Short‑edge feed...
Page 44 Learn about the printer Paper size Orientation Paper transport + Booklet ﬁnisher V-fold multiple V-fold Bin 2 Standard bin, bin 1, bin 2 12x18 Short‑edge feed ✓ ✓ 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed ✓ ✓...
Page 45 Learn about the printer Paper sizes supported by the paper transport with folding option and staple, hole punch ﬁnisher Paper size Orientation Paper transport with folding option + Staple, hole punch ﬁnisher C-fold Z-fold Z-fold half sheet V-fold Bin 2 Bin 2 Standard bin, bin 2 Standard bin, bin 2...
Page 46 Learn about the printer Paper size Orientation Paper transport with folding option + Staple, hole punch ﬁnisher C-fold Z-fold Z-fold half sheet V-fold Bin 2 Bin 2 Standard bin, bin 2 Standard bin, bin 2 Oﬁcio (Mexico) Short‑edge feed ✓ ✓...
Page 47 Learn about the printer Paper size Orientation Paper transport with folding option + Staple, hole punch ﬁnisher C-fold Z-fold Z-fold half sheet V-fold Bin 2 Bin 2 Standard bin, bin 2 Standard bin, bin 2 Envelope (ISO C4) Short‑edge feed X 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5)
Page 48 Learn about the printer Paper size Orientation Paper transport with folding option + Booklet ﬁnisher Z-fold half V-fold C-fold Z-fold V-fold sheet multiple Standard bin, Standard bin, Bin 3 Bin 3 Bin 2 bin 1, bin 2, bin bin 1, bin 3 Statement Short‑edge feed X 139.7 x 215.9 mm...
Page 49 Learn about the printer Paper size Orientation Paper transport with folding option + Booklet ﬁnisher Z-fold half V-fold C-fold Z-fold V-fold sheet multiple Standard bin, Standard bin, Bin 3 Bin 3 Bin 2 bin 1, bin 2, bin bin 1, bin 3 B5 Envelope Short‑edge feed X 176 x 250 mm...
Page 50 Learn about the printer Paper size Orientation Offset stacker Staple ﬁnisher 1/3 A4 Short‑edge feed Long‑edge feed Short‑edge feed ✓ ✓ 148 x 210 mm Long‑edge feed ✓ ✓ (5.83 x 8.27 in.) Short‑edge feed ✓ ✓ 210 x 297 mm Long‑edge feed ✓...
Page 51 Learn about the printer Paper size Orientation Offset stacker Staple ﬁnisher Ledger Short‑edge feed ✓ ✓ 279.4 x 431.8 mm (11 x 17 in.) 12x18 Short‑edge feed 304.8 x 457.2 mm (12 x 18 in.) SRA3 Short‑edge feed 320.04 x 449.58 mm (12.6 x 17.7 in.) Envelope (Choukei #3) Short‑edge feed...
Page 52 Learn about the printer Paper sizes supported by the output bins Paper size Orientation Paper transport + Staple, hole Paper transport + Booklet punch ﬁnisher ﬁnisher Bin 1 Bin 1 4x6 Card Short‑edge feed X Long‑edge feed X Short‑edge feed X 105 x 148 mm Long‑edge feed X (4.13 x 5.83 in.)
Page 53 Learn about the printer Paper size Orientation Paper transport + Staple, hole Paper transport + Booklet punch ﬁnisher ﬁnisher Bin 1 Bin 1 Oﬁcio (Mexico) Short‑edge feed ✓ ✓ 215.9 x 340.4 mm (8.5 x 13.4 in.) Legal Short‑edge feed ✓ ✓...
Page 54 Learn about the printer Paper size Orientation Paper transport + Staple, hole Paper transport + Booklet punch ﬁnisher ﬁnisher Bin 1 Bin 1 Envelope (DL) Short‑edge feed X 110 x 220 mm (4.33 x 8.66 in.) Envelope (ISO C4) Short‑edge feed X 229 x 324 mm (9 x 12.8 in.) Envelope (ISO C5)
Page 55 Learn about the printer Paper size Orientation Paper transport with folding Paper transport with folding option + Staple, hole punch option + Booklet ﬁnisher ﬁnisher Bin 1 Bin 1 JIS B5 Short‑edge feed ✓ ✓ 182 x 257 mm Long‑edge feed ✓ ✓...
Page 56 Learn about the printer Paper size Orientation Paper transport with folding Paper transport with folding option + Staple, hole punch option + Booklet ﬁnisher ﬁnisher Bin 1 Bin 1 Envelope (Choukei #3) Short‑edge feed X 120 x 235 mm (4.75 x 9.25 in.) Hagaki Short‑edge feed X 100 x 148 mm...
Page 57 Learn about the printer Supported paper weights Standard or optional Multipurpose feeder Two‑sided printing Automatic document 550‑sheet tray, 2 x 550- feeder sheet tray, 1500‑sheet tray, and 2000-sheet tandem tray 60–300 g/m 60–300 g/m 60–220 g/m 50–150 g/m (16–80‑lb bond) (16–80‑lb bond) (16–59‑lb bond) (14–40‑lb bond)
Page 58 Learn about the printer Paper size Optional 550-sheet tray 2 x 550‑sheet tray 2000‑sheet tandem tray 1500‑sheet tray Glossy ✓ ✓ ✓ ✓ Heavy glossy ✓ ✓ ✓ ✓ Labels ✓ ✓ Vinyl labels ✓ ✓ Bond ✓ ✓ ✓ ✓...
Page 59 Learn about the printer Paper size Paper transport + Staple, hole punch Paper transport + Booklet ﬁnisher ﬁnisher Standard Bin 1 Bin 2 (Paper Standard Bin 1 Bin 2 Bin 3 (Paper bin (Finisher (Finisher transport bin (Finisher (Finisher (Finisher transport top bin) staple, hole...
Page 60 Learn about the printer Paper size Paper transport with folding option + Paper transport with folding option + Booklet ﬁnisher Staple, hole punch ﬁnisher Standard Bin 1 (Finisher Bin 2 Standard Bin 1 (Finisher Bin 2 Bin 3 stapler/punch, (Paper stapler/punch, (Finisher (Paper...
Page 61: Additional Printer Features And Support
✓ Additional printer features and support Supported apps Application Printer models Scan Center CX833, CX961, CX962, CX963, XC8355, XC9635, XC9645, XC9655 Display Customization CX833, CX961, CX962, CX963, XC8355, XC9635, XC9645, XC9655 Customer Support XC8355, XC9635, XC9645, XC9655 Device Quotas XC8355, XC9635, XC9645, XC9655 Supported ﬂash drives and ﬁle types...
Page 62 Microsoft ﬁle formats (DOC, DOCX, XLS, XLSX, PPT, PPTX) TIFF or TIF • • • • • Available internal options • Hard disk • Licensed features – IPDS – Bar Code • Lexmark Internal solutions port (ISP) – RS‑232C Serial Card – MarkNet N8230 Fiber Ethernet 100BASE-FX(LC), 1000BASE-SX(LC)
Page 63: Set Up, Install, And Configure
Set up, install, and conﬁgure Set up, install, and conﬁgure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 64: Printer Ports
Set up, install, and conﬁgure Right side 574 mm (22.6 in) Front 338 mm (13.3 in) Left side 152 mm (6 in) Printer ports CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 65: Configuring Apps And Solutions
Set up, install, and conﬁgure Printer port Function EXT port Connect more devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax Note: Available only when a fax line for the printer and if this connection method is supported in your card is installed.
Page 66 Set up, install, and conﬁgure Running a slide show from a ﬂash drive Insert a ﬂash drive into the USB port. From the control panel, select Slideshow. Note: You can remove the ﬂash drive after the slide show starts, but the images are not stored in the printer.
Page 67: Setting Up And Using The Accessibility Features
Set up, install, and conﬁgure Conﬁguring Address Book Adding contacts Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 68 Set up, install, and conﬁgure Deactivating Voice Guidance In one motion and using one ﬁnger, slowly swipe left then up on the display until you hear a voice message. Using two ﬁngers, do either of the following: • Select Voice Guidance, and then select OK. •...
Page 69 Set up, install, and conﬁgure Gesture Function Double‑tap the home icon using two Deactivate the Accessibility mode. ﬁngers Triple‑tap using one ﬁnger Zoom in or zoom out text and images. Note: Enable Magniﬁcation mode to use the zoom feature. Swipe right or swipe down using one Move to the next item on the screen.
Page 70 Set up, install, and conﬁgure Gesture Function Swipe left or swipe up using one Move to the previous item on the screen. ﬁnger Swipe up then down using one Move to the ﬁrst item on the screen. ﬁnger Access parts of the zoomed image that are beyond the limit of the screen. Notes: •...
Page 71 Set up, install, and conﬁgure Gesture Function Swipe up then right using one ﬁnger Increase the volume. Note: This gesture is also applicable when the printer is in normal mode. Swipe down then right using one Decrease the volume. ﬁnger Note: This gesture is also applicable when the printer is in normal mode.
Page 72 Set up, install, and conﬁgure Using the on‑screen keyboard When the on‑screen keyboard appears, do one or more of the following: • Touch a key to announce and type the character in the ﬁeld. • Drag a ﬁnger across different characters to announce and type the character in the ﬁeld. •...
Page 73: Setting Up The Printer To Fax
Set up, install, and conﬁgure Enabling spoken passwords or personal identiﬁcation numbers From the control panel, navigate to Settings > Device > Accessibility > Speak Passwords/PINs. Enable the setting. Setting up the printer to fax Setting up the fax function using analog fax Setting up the fax function using analog fax Notes: •...
Page 74 An appropriate license bundle must be installed in your printer. For more information, contact etherFAX. • Make sure that you have registered your printer to the etherFAX portal. For more information, go to https://www.etherfax.net/lexmark. • The printer serial number is required on registration. For more information, see “Finding the printer serial...
Page 75 Set up, install, and conﬁgure Notes: • View the printer IP address on the control panel. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
Page 76 Set up, install, and conﬁgure Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog telephone wall jack. Notes: •...
Page 77 Set up, install, and conﬁgure Connected to the same telephone wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the answering machine to the telephone port of the printer.
Page 78 Set up, install, and conﬁgure Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 79 Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable to the line port of the printer.
Page 80: Loading Paper And Specialty Media
Set up, install, and conﬁgure Note: If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it directly to the telephone adapter. Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern.
Page 81 Set up, install, and conﬁgure Setting the size and type of the specialty media For specialty media like labels, card stock, or envelopes, do the following: From the control panel, navigate to Settings > Paper > Tray Conﬁguration > Paper Size/Type. Select a paper source, and then set the size and type of the specialty media.
Page 82 Set up, install, and conﬁgure Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side faceup. Notes: • Do not slide paper into the tray. • Make sure that the side guides ﬁt snugly against the paper. •...
Page 83 Set up, install, and conﬁgure Insert the tray. If necessary, set the paper size and paper type to match the paper loaded in the tray. Note: When a ﬁnisher is installed, the pages are rotated to 180° when printed. When loading letterhead, do any of the following: Without a ﬁnisher With a ﬁnisher One‑sided, long‑edge printing...
Page 84 Set up, install, and conﬁgure Without a ﬁnisher With a ﬁnisher Two‑sided, short‑edge printing Two‑sided, short‑edge printing When loading prepunched paper, do any of the following: Without an optional ﬁnisher With an optional ﬁnisher One‑sided, long‑edge printing One‑sided, long‑edge printing One‑sided, short‑edge printing One‑sided, short‑edge printing Two‑sided, long‑edge printing...
Page 85 Set up, install, and conﬁgure Flex, fan, and align the paper edges before loading. Load the paper stack to the right tray insert with the printable side faceup. Notes: • Do not slide paper into the tray. • Make sure that the stack height is below the maximum paper ﬁll indicator. Overﬁlling may cause paper jams.
Page 86 Set up, install, and conﬁgure Load the paper stack to the left tray insert with the printable side faceup. Insert the tray. If necessary, set the paper size and type to match the paper loaded in the tray. Note: When a ﬁnisher is installed, the pages are rotated to 180° when printed. When loading letterhead for one-sided printing, load it faceup with the header toward the front of the tray.
Page 87 Set up, install, and conﬁgure Loading the 1500-sheet tray CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Open door K. Note: To avoid jams, do not open trays while the printer is busy. Flex, fan, and align the paper edges before loading.
Page 88 Set up, install, and conﬁgure Close door K. If necessary, set the paper size and type to match the paper loaded in the tray. When loading letterhead for one-sided printing, load it facedown with the header toward the rear of the printer. When loading letterhead for two-sided printing, load it faceup with the header toward the rear of the printer.
Page 89 Set up, install, and conﬁgure When loading a different paper size, make sure to adjust the guides. Do the following: Using a ﬂat‑headed screwdriver, remove the screws from the paper guides. Remove the paper guides.
Page 90 Set up, install, and conﬁgure Align the paper guides to match the size of the paper that you are loading. Install the screws on the paper guides.
Page 91 Set up, install, and conﬁgure Loading the multipurpose feeder Open the multipurpose feeder. Adjust the side guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper. Note: Make sure that the side guides ﬁt snugly against the paper.
Page 92 Set up, install, and conﬁgure Without a ﬁnisher With a ﬁnisher One‑sided, long‑edge printing One‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing When loading prepunched paper, do either of the following: Without a ﬁnisher With a ﬁnisher One‑sided, long‑edge printing One‑sided, long‑edge printing Two‑sided, long‑edge printing Two‑sided, long‑edge printing For envelopes...
Page 93 Set up, install, and conﬁgure Load envelope with the ﬂap faceup toward the rear of the printer. Load European envelope with the ﬂap faceup entering the multipurpose feeder ﬁrst. Note: When a ﬁnisher is installed, the printer rotates the pages to 180°. Linking trays Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 94: Installing And Updating Software, Drivers, And Firmware
Run the installer, and then follow the instructions on the computer screen. Installing the fax driver Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate installer package. From your computer, click Printer Properties, and then navigate to the Conﬁguration tab.
Page 95 • To use the Macintosh print driver, select either AirPrint or Secure AirPrint. • If you want custom printing features, then select the Lexmark print driver. To install the driver, see “Installing the printer software” on page Add the printer.
Page 96 Set up, install, and conﬁgure Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. From the Embedded Web Server, click Import Conﬁguration.
Page 97 Before you begin, make sure that: • You have downloaded the latest printer ﬁrmware from https://support.lexmark.com and saved it to your ﬂash drive or computer. Note: To deploy the printer ﬁrmware, extract the FLS ﬁrmware ﬁle from the ZIP package.
Page 98: Installing Hardware Options
Set up, install, and conﬁgure Warning—Potential Damage: Make sure that all printers receiving ﬁrmware updates are turned on during the entire ﬁrmware update process. Turning off a printer during a ﬁrmware update can severely damage it. If the printer is connected to the network when checking for updates, then downloading the ﬁrmware is not required.
Page 99 Set up, install, and conﬁgure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the optional 550‑sheet tray. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it. Attach the right tray cover.
Page 100 Set up, install, and conﬁgure Remove the upper tray cover. Remove the screws. Attach the lower tray cover.
Page 101 Set up, install, and conﬁgure Install the screws. Attach the upper tray cover. Insert the 550‑sheet tray insert. Remove the cover under the right side of the printer. Align the printer with the 550‑sheet tray, and then lower it into place.
Page 102 Set up, install, and conﬁgure CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely. Pull out the standard tray insert. Secure the 550‑sheet tray to the printer.
Page 103 Set up, install, and conﬁgure Insert the standard tray insert. Secure the rear part of the 550‑sheet tray to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 104 Set up, install, and conﬁgure Installing the 2 x 550-sheet tray CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 105 Set up, install, and conﬁgure Lock the caster to keep the 2 x 550‑sheet tray from moving. Align the 550‑sheet tray with the 2 x 550‑sheet tray, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting the tray.
Page 106 Set up, install, and conﬁgure Pull out the 550‑sheet tray insert. Secure the 550‑sheet tray to the 2 x 550‑sheet tray.
Page 107 Set up, install, and conﬁgure Insert the 550‑sheet tray insert. Secure the rear part of the 550‑sheet tray to the 2 x 550‑sheet tray.
Page 108 Set up, install, and conﬁgure Remove the cover under the right side of the printer. Align the printer with the optional trays, and then lower it into place. CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
Page 109 Set up, install, and conﬁgure Pull out the standard tray insert. Secure the 550‑sheet tray to the printer. Insert the standard tray insert.
Page 110 Set up, install, and conﬁgure Secure the rear part of the 550‑sheet tray to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 111 Set up, install, and conﬁgure • This task requires a ﬂat‑head screwdriver. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Unpack the tandem tray, and then remove all the packing material.
Page 112 Set up, install, and conﬁgure Lock the caster to keep the tandem tray from moving. Align the 550‑sheet tray with the tandem tray, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting the tray.
Page 113 Set up, install, and conﬁgure Pull out the 550‑sheet tray insert. Secure the 550‑sheet tray to the tandem tray. Insert the tray insert.
Page 114 Set up, install, and conﬁgure Secure the rear part of the 550‑sheet tray to the tandem tray. Remove the cover under the right side of the printer. Align the printer with the optional trays, and then lower it into place. CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
Page 115 Set up, install, and conﬁgure Pull out the standard tray.
Page 116 Set up, install, and conﬁgure Secure the 550‑sheet tray to the printer. Insert the tray. Secure the rear part of the 550‑sheet tray to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 117 Set up, install, and conﬁgure Installing the cabinet CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 118 Set up, install, and conﬁgure Lock the caster to keep the cabinet from moving. Attach the side cover of the 550‑sheet tray. Align the tray with the cabinet, and then lower it into place. Note: To avoid damaging the tray, make sure to hold the front and rear sides when lifting it.
Page 119 Set up, install, and conﬁgure Pull out the tray insert.
Page 120 Set up, install, and conﬁgure Secure the tray to the cabinet. Insert the tray insert. Secure the rear part of the tray to the cabinet.
Page 121 Set up, install, and conﬁgure Remove the cover under the right side of the printer. Align the printer with the cabinet and the tray, and then lower it into place. CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.
Page 122 Set up, install, and conﬁgure Secure the 550‑sheet tray to the printer. Insert the standard tray insert. Secure the rear part of the 550‑sheet tray to the printer.
Page 123 Set up, install, and conﬁgure Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 124 Set up, install, and conﬁgure Unplug the power cord from the electrical outlet, and then from the printer. Remove the connection cover. Note: Do not throw away the cover. Remove the port cover. Note: Do not throw away the cover. Remove the screw caps from the printer.
Page 125 Set up, install, and conﬁgure Unpack the 1500‑sheet tray, and then remove all the packing material. Install the screws for the mounting bracket. Attach the mounting bracket to the printer. Note: Use the mounting bracket and screws that came with the 1500‑sheet tray.
Page 126 Set up, install, and conﬁgure Install the remaining screws. Install the 1500‑sheet tray.
Page 127 Set up, install, and conﬁgure Connect the tray cable to the printer.
Page 128 Set up, install, and conﬁgure Attach the tray cable cover. Slide the 1500‑sheet tray toward the printer.
Page 129 Set up, install, and conﬁgure Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 130 Set up, install, and conﬁgure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the staple ﬁnisher, and then remove all the packing material. Install the feed guide. Remove the standard bin. Note: Do not throw away the bin. Before installing the option, place the exit bin ﬂag into the closed position.
Page 131 Set up, install, and conﬁgure Note: When the option is removed, place the exit bin ﬂag into the open position. Remove the backup roller. Note: Do not throw away the roller.
Page 132 Set up, install, and conﬁgure Insert the feed roller that came with the staple ﬁnisher until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
Page 133 Set up, install, and conﬁgure Attach the roller cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Remove the left rear cover. Note: Do not throw away the screw and cover.
Page 134 Set up, install, and conﬁgure Remove the inner bin cover. Note: Do not throw away the cover.
Page 135 Set up, install, and conﬁgure Align, and then insert the inner bin cover that came with the staple ﬁnisher.
Page 136 Set up, install, and conﬁgure Install the screws to the inner bin cover.
Page 137 Set up, install, and conﬁgure Attach the staple ﬁnisher slider. Insert the staple ﬁnisher. Install the mounting bracket to secure the ﬁnisher to the printer. Note: Use the screw that came with the ﬁnisher.
Page 138 Set up, install, and conﬁgure Attach the left rear cover, and then slide the staple ﬁnisher to the left. Attach the left upper trim cover that came with the ﬁnisher.
Page 139 Set up, install, and conﬁgure Insert the staple cartridge into the ﬁnisher until it clicks into place. Close the front door, and then slide the ﬁnisher toward the printer. Connect the option cable to the printer.
Page 140 Set up, install, and conﬁgure Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 141 Set up, install, and conﬁgure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the offset stacker, and then remove all the packing material.
Page 142 Set up, install, and conﬁgure Attach the inner rear cover to the offset stacker. Remove the standard bin. Note: Do not throw away the bin.
Page 143 Set up, install, and conﬁgure Remove the paper transport connector cover. Note: Do not throw away the cover. Before installing the option, place the exit bin ﬂag into the closed position.
Page 144 Set up, install, and conﬁgure Align, and then install the offset stacker to the printer. Note: Make sure that the parts are securely attached and aligned to the printer.
Page 145 Set up, install, and conﬁgure Attach the protective strips of the offset stacker to the printer. Place the exit bin ﬂag into the open position.
Page 146 Set up, install, and conﬁgure Attach the bin ﬂag cover until it clicks into place. Connect one end of the printer power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 147 Set up, install, and conﬁgure • This task requires a ﬂat‑head screwdriver. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Unpack the paper transport with folding option, and then remove all the packing material. Remove the standard bin.
Page 148 Set up, install, and conﬁgure Before installing the option, place the exit bin ﬂag into the closed position. Note: When the option is removed, place the exit bin ﬂag into the open position. Remove the backup roller. Note: Do not throw away the roller.
Page 149 Set up, install, and conﬁgure Insert the feed roller that came with the option until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
Page 150 Set up, install, and conﬁgure Attach the roller cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Close the front door. Remove the paper transport connector cover.
Page 151 Set up, install, and conﬁgure Remove the left rear cover. Note: Do not throw away the screw and cover. Remove the inner bin cover. Note: Do not throw away the screw and cover.
Page 152 Set up, install, and conﬁgure Align, and then insert the inner bin cover that came with the option.
Page 153 Set up, install, and conﬁgure Install the screws to the inner bin cover.
Page 154 Set up, install, and conﬁgure Attach the pieces of foam tape to the option.
Page 155 Set up, install, and conﬁgure Open door F, and then tighten the screws. Close door F. Attach the metal bracket to the option. Insert the option. Note: Make sure that the metal bracket is in front of the printer.
Page 156 Set up, install, and conﬁgure Open door F, and then using the screwdriver that came with the option, install the screw. Close door F.
Page 157 Set up, install, and conﬁgure Install the screws into the option. Attach the left rear cover.
Page 158 Set up, install, and conﬁgure Open the front door, and then attach the cover to the left side of the printer. Close the front door. Raise the bin ﬂap, and then align and attach the option bin.
Page 159 Set up, install, and conﬁgure Install the screws to the option bin. Attach the trim cover.
Page 160 Set up, install, and conﬁgure Connect the option cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 161 Set up, install, and conﬁgure Note: This task requires a ﬂat‑head screwdriver. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Unpack the paper transport. Remove the standard bin. Note: Do not throw away the bin.
Page 162 Set up, install, and conﬁgure Before installing the option, place the exit bin ﬂag into the closed position. Note: When the option is removed, place the exit bin ﬂag into the open position. Remove the backup roller. Note: Do not throw away the roller.
Page 163 Set up, install, and conﬁgure Insert the feed roller that came with the paper transport until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
Page 164 Set up, install, and conﬁgure Attach the cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Close the front door. Remove the paper transport connector cover.
Page 165 Set up, install, and conﬁgure Remove the cover. Note: Do not throw away the cover.
Page 166 Set up, install, and conﬁgure Attach the metal bracket. Insert the paper transport.
Page 167 Set up, install, and conﬁgure Open handle G, and then install the screw into the front of the paper transport. Close handle G. Install the screw into the rear of the paper transport.
Page 168 Set up, install, and conﬁgure Open the front door, and then attach the cover that came with the paper transport to the left side of the printer. Close the front door. Unpack the staple, hole punch ﬁnisher. Install the stabilizer. Remove the pieces of tape around the ﬁnisher.
Page 169 Set up, install, and conﬁgure Attach the bracket to the ﬁnisher. Attach the foam tape to the ﬁnisher.
Page 170 Set up, install, and conﬁgure Attach the feed guide to the ﬁnisher. Attach the bin to the ﬁnisher.
Page 171 Set up, install, and conﬁgure Open the ﬁnisher door, and then insert the hole punch box. Place the bin extender into the ﬁnisher bin. Notes: • The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper.
Page 172 Set up, install, and conﬁgure Close the ﬁnisher door. Attach the mounting bracket to the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
Page 173 Set up, install, and conﬁgure Attach the metal bracket that came with the paper transport to the printer.
Page 174 Set up, install, and conﬁgure Open the ﬁnisher door, remove the screw, and then pull the ﬁnisher lock. Attach the ﬁnisher to the printer.
Page 175 Set up, install, and conﬁgure Lock the ﬁnisher to the printer, and then install the screw. Connect the ﬁnisher cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 176 Set up, install, and conﬁgure Installing the staple, hole punch ﬁnisher and paper transport with folding option CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 177 Set up, install, and conﬁgure Before installing the option, place the exit bin ﬂag into the closed position. Note: When the option is removed, place the exit bin ﬂag into the open position. Remove the backup roller. Note: Do not throw away the roller.
Page 178 Set up, install, and conﬁgure Insert the feed roller that came with the option until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
Page 179 Set up, install, and conﬁgure Attach the cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Close the front door. Remove the paper transport connector cover.
Page 180 Set up, install, and conﬁgure Remove the left rear cover. Note: Do not throw away the screw and cover. Remove the inner bin cover. Note: Do not throw away the screw and cover.
Page 181 Set up, install, and conﬁgure Align, and then insert the inner bin cover that came with the paper transport with folding option.
Page 182 Set up, install, and conﬁgure Install the screws to the inner bin cover.
Page 183 Set up, install, and conﬁgure Attach the pieces of foam tape to the option.
Page 184 Set up, install, and conﬁgure Open door F, and then tighten the screws. Close door F. Attach the bracket to the option. Insert the option. Note: Make sure that the metal bracket is in front of the printer.
Page 185 Set up, install, and conﬁgure Open door F, and then using the screwdriver that came with the option, install the screw. Close door F.
Page 186 Set up, install, and conﬁgure Install the screws into the option. Attach the left rear cover. Unpack the staple, hole punch ﬁnisher.
Page 187 Set up, install, and conﬁgure Install the stabilizer. Remove the pieces of tape around the ﬁnisher. Attach the bracket to the ﬁnisher.
Page 188 Set up, install, and conﬁgure Attach the foam tape to the ﬁnisher. Note: Remove the small potion of foam on the right side of the ﬁnisher.
Page 189 Set up, install, and conﬁgure Attach the feed guide to the ﬁnisher. Attach the bin to the ﬁnisher.
Page 190 Set up, install, and conﬁgure Open the ﬁnisher door, and then insert the hole punch box. Place the bin extender into the ﬁnisher bin. Notes: • The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper.
Page 191 Set up, install, and conﬁgure Close the ﬁnisher door. Raise the bin ﬂap, and then align and attach the cover to the option.
Page 192 Set up, install, and conﬁgure Install the screws. Open the front door, and then attach the trim cover that came with the option. Attach the mounting bracket to the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
Page 193 Set up, install, and conﬁgure Open the ﬁnisher door, remove the screw, and then pull the ﬁnisher lock.
Page 194 Set up, install, and conﬁgure Connect the option cable to the printer. Connect the ﬁnisher cable to the option.
Page 195 Set up, install, and conﬁgure Attach the ﬁnisher to the printer. Lock the ﬁnisher to the printer, and then install the screw. Close the ﬁnisher door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 196 Set up, install, and conﬁgure Installing the booklet ﬁnisher and paper transport option CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 197 Set up, install, and conﬁgure Before installing the option, place the exit bin ﬂag into the closed position. Note: When the option is removed, place the exit bin ﬂag into the open position. Remove the backup roller. Note: Do not throw away the roller.
Page 198 Set up, install, and conﬁgure Insert the feed roller that came with the paper transport until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
Page 199 Set up, install, and conﬁgure Attach the roller cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Close the front door. Remove the paper transport connector cover.
Page 200 Set up, install, and conﬁgure Remove the cover. Note: Do not throw away the cover.
Page 201 Set up, install, and conﬁgure Attach the metal bracket. Insert the paper transport.
Page 202 Set up, install, and conﬁgure Open handle G, and then install the screw into the front of the paper transport. Close handle G. Install the screw into the rear of the paper transport.
Page 203 Set up, install, and conﬁgure Open the front door, and then attach the cover that came with the paper transport to the left side of the printer. Close the front door. Unpack the booklet ﬁnisher, and then remove all the packing material. Attach the bracket to the ﬁnisher.
Page 204 Set up, install, and conﬁgure Attach the foam tape to the ﬁnisher. Attach the feed guide to the ﬁnisher.
Page 205 Set up, install, and conﬁgure Attach the upper bin to the ﬁnisher. Raise the bin ﬂap, and then attach the lower bin to the ﬁnisher. Open the ﬁnisher door.
Page 206 Set up, install, and conﬁgure Remove the packing material from the hole punch box, and then insert it into the ﬁnisher. Place the bin extender on the ﬁnisher bin. Notes: • The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper.
Page 207 Set up, install, and conﬁgure Attach the basket to the rear of the ﬁnisher. Close the ﬁnisher door. Attach the mounting bracket to the printer.
Page 208 Set up, install, and conﬁgure Note: Make sure that the screws are aligned to the markers on the mounting bracket.
Page 209 Set up, install, and conﬁgure Attach the bracket that came with the paper transport to the printer. Open the ﬁnisher door, remove the screw, and then pull the ﬁnisher lock.
Page 210 Set up, install, and conﬁgure Attach the ﬁnisher to the printer. Lock the ﬁnisher to the printer, and then install the screw. Close the ﬁnisher door.
Page 211 Set up, install, and conﬁgure Connect the ﬁnisher cable to the printer. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 212 Set up, install, and conﬁgure Unplug the power cord from the electrical outlet, and then from the printer. Unpack the paper transport with folding option. Remove the standard bin. Note: Do not throw away the bin. Before installing the option, place the exit bin ﬂag into the closed position. Note: When the option is removed, place the exit bin ﬂag into the open position.
Page 213 Set up, install, and conﬁgure Remove the backup roller. Note: Do not throw away the roller.
Page 214 Set up, install, and conﬁgure Insert the feed roller that came with the option until it clicks into place. Note: Make sure that the metal spring is in front of the feed roller.
Page 215 Set up, install, and conﬁgure Attach the roller cover until it clicks into place. Open the front door, and then remove the cover on the left side of the printer. Note: Do not throw away the screw and cover. Close the front door. Remove the paper transport connector cover.
Page 216 Set up, install, and conﬁgure Remove the left rear cover. Note: Do not throw away the screw and cover. Remove the inner bin cover. Note: Do not throw away the screw and cover.
Page 217 Set up, install, and conﬁgure Align, and then insert the inner bin cover that came with the option.
Page 218 Set up, install, and conﬁgure Install the screws to the inner bin cover.
Page 219 Set up, install, and conﬁgure Attach the pieces of foam tape to the option.
Page 220 Set up, install, and conﬁgure Open door F, and then tighten the screws. Close door F. Attach the bracket to the option. Insert the option. Note: Make sure that the metal bracket is in front of the printer.
Page 221 Set up, install, and conﬁgure Open door F, and then using the screwdriver that came with the option, install the screw. Close door F.
Page 222 Set up, install, and conﬁgure Install the screws into the option. Attach the left rear cover. Unpack the booklet ﬁnisher, and then remove all the packing material.
Page 223 Set up, install, and conﬁgure Attach the bracket to the ﬁnisher. Attach the foam tape to the ﬁnisher.
Page 224 Set up, install, and conﬁgure Attach the feed guide to the ﬁnisher. Attach the upper bin to the ﬁnisher.
Page 225 Set up, install, and conﬁgure Raise the bin ﬂap, and then attach the lower bin to the ﬁnisher. Open the ﬁnisher door. Remove the packing material from the hole punch box, and then insert it into the ﬁnisher.
Page 226 Set up, install, and conﬁgure Place the bin extender on the ﬁnisher bin. Notes: • The bin extender is used for A3‑size paper or longer and in high humidity conditions to help in stacking the paper. • The bin capacity is reduced when the bin extender is used.
Page 227 Set up, install, and conﬁgure Attach the basket to the rear of the ﬁnisher. Close the ﬁnisher door. Raise the bin ﬂap, and then align and attach the cover to the option.
Page 228 Set up, install, and conﬁgure Install the screws. Open the front door, and then attach the trim cover that came with the option. Attach the mounting bracket to the printer. Note: Make sure that the screws are aligned to the markers on the mounting bracket.
Page 229 Set up, install, and conﬁgure Open the ﬁnisher door, remove the screw, and then pull the ﬁnisher lock.
Page 230 Set up, install, and conﬁgure Connect the option cable to the printer. Connect the ﬁnisher cable to the option.
Page 231 Set up, install, and conﬁgure Attach the ﬁnisher to the printer. Lock the ﬁnisher to the printer, and then install the screw. Close the ﬁnisher door. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 232 Set up, install, and conﬁgure Installing the keyboard shelf Turn off the printer. Open door B.
Page 233 Set up, install, and conﬁgure Remove the front cover, and then close door B. Unpack the keyboard shelf. Insert the keyboard cable into the shelf.
Page 234 Set up, install, and conﬁgure Loop the cable inside the shelf. Remove the adhesive cover.
Page 235 Set up, install, and conﬁgure Align, and then attach the keyboard to the base. Align the shelf, connect the keyboard cable to the printer, insert the shelf, and then attach it to the printer. Turn on the printer.
Page 236 Set up, install, and conﬁgure Installing a fax card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 237 Set up, install, and conﬁgure Remove the fax port cover. Note: Do not throw away the screw and cover. Unpack the fax card.
Page 238 Set up, install, and conﬁgure Connect the fax cable to the controller board. Align, and then install the fax card to the printer.
Page 239 Set up, install, and conﬁgure Close the controller board access cover until it clicks into place, and then install the screw. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 240 Set up, install, and conﬁgure Installing the card reader CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 241 Set up, install, and conﬁgure Open the front USB port cover. Remove the lower USB port cover. Note: If your printer does not have this part, then proceed to the next step. Remove the protective cover from the card reader.
Page 242 Set up, install, and conﬁgure Insert the card reader. Attach the lower port cover until it clicks into place.
Page 243 Set up, install, and conﬁgure Attach the sticker guide. Attach the front USB port cover until it clicks into place.
Page 244 Set up, install, and conﬁgure Close door B until it clicks into place. Turn on the printer. Installing an internal solutions port...
Page 245 Set up, install, and conﬁgure Installing an internal solutions port CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 246 Set up, install, and conﬁgure Remove the internal solutions port (ISP) cover. Note: Do not throw away the screw and cover.
Page 247 Set up, install, and conﬁgure Unpack the ISP kit. ISP extended cable Mounting bracket Thumbscrews Attach the mounting bracket to the controller board until it clicks into place.
Page 248 Set up, install, and conﬁgure Attach the ISP to the mounting bracket, and then connect the ISP extended cable to its connector on the controller board.
Page 249 Set up, install, and conﬁgure Secure the ISP to the printer.
Page 250 Set up, install, and conﬁgure Close the controller board access cover. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 251: Networking
Set up, install, and conﬁgure Changing the printer port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the conﬁguration. • If the computers are conﬁgured to use the network name instead of an IP address, then do not change the conﬁguration.
Page 252 Set up, install, and conﬁgure Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the documentation that came with your access point. •...
Page 253 Set up, install, and conﬁgure • Group Owner IP Address—Assigns the IP address of the group owner. • Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically. Note: Accepting push‑button requests automatically is not secured. Notes: • By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password, enable the password peek icon.
Page 254 Set up, install, and conﬁgure Note: If the print driver is not already installed, then Windows downloads the appropriate driver. For Macintosh users Click the wireless icon, and then select the printer Wi‑Fi Direct name. Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct name.
Page 255: Secure The Printer
Secure the printer Secure the printer Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer. To erase nonvolatile memory, device and network settings, security settings, and embedded solutions, do the following: From the control panel, navigate to Settings > Device > Maintenance > Out of Service Erase. Select Sanitize all information on nonvolatile memory, and then select ERASE.
Page 256: Statement Of Volatility
Secure the printer Statement of Volatility Type of memory Description Volatile memory The printer uses standard random access memory (RAM) to buffer temporarily user data during simple print and copy jobs. Nonvolatile memory The printer may use two forms of nonvolatile memory: EEPROM and NAND (ﬂash memory).
Page 257: Print
Printing from a mobile device using Lexmark Print Lexmark Print is a mobile printing solution for mobile devices running on Android platform version 6.0 or later. It lets you send documents and images to network-connected printers and print management servers.
Page 258 Print Note: Make sure that you download Mopria Print Service from the Google Play store and enable it on your mobile device. From your mobile device, launch a compatible app or select a document from the ﬁle manager. > Print. Select a printer, and then adjust the settings, if necessary.
Page 259 Print For more information on supported ﬂash drives, see “Supported ﬂash drives and ﬁle types” on page Notes: • If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive. If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the •...
Page 260 Print Setting Description Max Invalid PIN Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that username are deleted. Conﬁdential Job Set an individual expiration time for each held job before it is automatically deleted Expiration from the printer memory, hard disk, or intelligent storage drive.
Page 261 Print For Macintosh users With a document open, choose File > Print. Select a printer. From the Print Job Security drop‑down menu, enable Print with PIN, and then enter a four‑digit PIN. Click Print. From the printer control panel, release the print job. Select Held jobs, and then select the computer name.
Page 262 Print Adjusting toner darkness From the control panel, navigate to Settings > Print > Quality. Adjust the setting for Toner Darkness.
Page 263 Copy Copy Making copies Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. From the control panel, select Copy, and then specify the number of copies. If necessary, adjust the copy settings.
Page 264 Copy Select a setting. Copy the document. Reducing or enlarging copies Reducing or enlarging copies Load an original document into the ADF tray or on the scanner glass. From the control panel, navigate to Copy > More Settings > Scale. Select a setting.
Page 265 Copy Enable the menu, and then select a setting. Copy the document. Copying cards Copying cards Load a card on the scanner glass. From the control panel, navigate to Copy > Copy From > ID Card. Copy the card. Creating a copy shortcut Creating a copy shortcut From the control panel, select Copy.
Page 266 E-mail E-mail Conﬁguring the SMTP settings Conﬁguring the SMTP settings Conﬁgure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each email service provider. Before you begin, make sure that the printer is connected to a network and the network is connected to the Internet.
Page 267 E-mail Notes: • If you encounter errors using the settings provided, then contact your service provider. • If your service provider is not on the list, then contact your provider. AOL Mail Setting Value Primary SMTP Gateway smtp.aol.com Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted Certiﬁcate...
Page 268 E-mail Gmail Note: Make sure that two‑step veriﬁcation is enabled on your account. To enable two‑step veriﬁcation, go to Google Account Security page, log in to your account, and then from the How you sign in to Google section, click 2‑Step Veriﬁcation. Setting Value Primary SMTP Gateway...
Page 269 E-mail Mail.com Setting Value Primary SMTP Gateway smtp.mail.com Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted Certiﬁcate Disabled Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password Account password NetEase Mail (mail.126.com)
Page 270 E-mail Setting Value Require Trusted Certiﬁcate Disabled Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password Authorization password Note: The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Page 271 E-mail Setting Value Device UserID Your email address Device Password Account password or app password Notes: • For accounts with two‑step veriﬁcation disabled, use your account password. • For outlook.com or hotmail.com accounts with two‑step veriﬁcation enabled, use an app password. To create an app password, go to the Outlook Live Account Management page, log in to your account, and then click Create a new app password.
Page 272 E-mail Setting Value Require Trusted Certiﬁcate Disabled Reply Address Your email address SMTP Server Authentication Login / Plain Device‑Initiated E‑mail Use Device SMTP Credentials Device UserID Your email address Device Password Authorization code Note: To create an authorization code, from the email home page, click Settings >...
Page 273 E-mail Setting Value Device Password App password Note: To create an app password, go to the Yahoo Account Security page, log in to your account, and then from the App password section, click Generate app password. Zoho Mail Setting Value Primary SMTP Gateway smtp.zoho.com Primary SMTP Gateway Port 587...
Page 274 E-mail Creating an email shortcut Using the control panel From the control panel, navigate to Scan > E‑mail. Enter the needed information, and then select Create a shortcut. Using the Embedded Web Server Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 275 Sending a fax Sending a fax Using the control panel Load an original document into the ADF tray or on the scanner glass. From the control panel, select Fax. Select Add Recipient or Address Book. If necessary, adjust the settings. Send the fax.
Page 276 Select Add Recipient or Address Book, and then enter the needed information. Select Send Time, conﬁgure the date and time, and then select Done. If necessary, conﬁgure other fax settings. Send the fax. Creating a fax destination shortcut Creating a fax destination shortcut From the control panel, select Fax.
Page 277 Printing a fax log From the control panel, navigate to Settings > Reports > Fax. Select a fax log. Blocking junk faxes From the control panel, navigate to Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. Enable the Block No Name Fax menu.
Page 278 Before you begin, make sure that the computer and the printer are connected to the same network. For Windows users Using Lexmark ScanBack Utility From the computer, run Lexmark ScanBack Utility, and then click Create proﬁle. Notes: • To download the utility, go to www.lexmark.com/downloads.
Page 279 Scan For Macintosh users Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a computer” on page Load an original document into the automatic document feeder or on the scanner glass. From the computer, do either of the following: •...
Page 280 Scan Scanning to a network folder Before you begin, make sure that the network folder that you wan to scan the document to is already conﬁgured. Load an original document into the ADF tray or on the scanner glass. From the control panel, navigate to Scan Center > Network Folder. Select the applicable network folder.
Page 281 Scan Scanning to a ﬂash drive Load an original document into the ADF tray or on the scanner glass. Insert the ﬂash drive. From the control panel, select Scan, and then select USB Drive. Select a location to save the ﬁle, create a ﬁlename, and then select Next. Conﬁgure the scan settings.
Page 282 Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Update Firmware • • Power Management About this Printer • Share Data with Lexmark Print • • Layout • • Finishing PostScript • • Setup • • Quality Image •...
Page 283 Printer menus Reports • • Menu Settings Page Shortcuts • • Device • • Print Network Troubleshooting Print Quality Test Pages Cleaning the Scanner Forms Merge Forms Merge Appears only when a ﬁnisher is installed. Appears only when a storage drive is installed. Device Preferences Menu item...
Page 284 Printer menus Menu item Submenu item Settings Description Date and Time Conﬁgure Current Date and Time Conﬁgure the printer date and time and network time protocol. Manually Set Date and Time Notes: Date Format • MM‑DD‑YYYY is the U.S. (MM‑DD‑YYYY*) factory default setting.
Page 285 Printer menus Menu item Submenu item Settings Description Device Sounds Mute All Sounds Off* Conﬁgure the sound settings of the printer. Button Feedback Volume 0–10 (5*) ADF Loaded Beep Alarm Control Single* Continuous Cartridge Alarm Single* Continuous Speaker Mode Always Off* Always On On until Connected Ringer Volume...
Page 286 Printer menus Eco-Mode Menu item Submenu item Settings Description Print Sides 1‑Sided Specify whether to print on one side or both sides of the paper. 2‑Sided* Pages per Side Off* Specify the number of pages to print on one side of a sheet of 2 pages per side paper.
Page 287 Printer menus Menu item Settings Description VNC Password The setting is user‑deﬁned. Specify the password to connect to the VNC client server. Note: This menu item appears only if Authentication Type is set to Standard Authentication. Note: An asterisk (*) next to a value indicates the factory default setting. Notiﬁcations Menu item Submenu item...
Page 288 Printer menus Menu item Submenu item Settings Description E‑mail Alerts Setup Primary SMTP Gateway The setting is user‑deﬁned. Type the IP address or host name of the primary SMTP server. Primary SMTP Gateway 1–65535 (25*) Enter the port number of the Port primary SMTP server.
Page 289 Printer menus Menu item Submenu item Settings Description Email Alerts SMTP Server No authentication Set the authentication type for the SMTP Setup Authentication required* server. Login/Plain NTLM CRAM-MD5 Digest-MD5 Kerberos 5 Device‑Initiated Email None* Set whether credentials are required for device‑initiated emails.
Page 290 Printer menus Menu item Submenu item Settings Description Error Prevention ADF Multifeed Sensor Set the printer to detect when the ADF picks more than one sheet of paper at once. Auto Continue Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.
Page 291 Share Data with Lexmark Menu item Settings Description Share Data with Lexmark Yes Send printer usage and performance information to Lexmark. Share Data Send Time Start Time Select the time window for data collection and transmission. Stop Time Note: Share Data Send Time appears only when you select Yes in Share Data with Lexmark.
Page 292 Printer menus Menu item Settings Description Prolong Screen Timeout Off* Let the user remain in the same location and reset the Screen Timeout timer when it expires instead of returning to the home screen. Headphone Volume 1–10 (5*) Adjust the headphone volume. Enable Voice Guidance When Off* Enable Voice Guidance when headphones are inserted into...
Page 293 Printer menus Maintenance Conﬁguration Menu Menu item Submenu item Settings Description USB Conﬁguration USB PnP Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Scan to Local Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device...
Page 294 Printer menus Menu item Submenu item Settings Description Tray Conﬁguration Size Sensing Tray [x] Sensing (On*) Set the tray to sense automatically the paper size loaded into it. Tray Linking Automatic* Set the printer to link the trays that have the same paper type and paper size settings.
Page 295 Printer menus Menu item Submenu item Settings Description Supply Usage And Clear Supply Usage Start Reset the supply usage history Counters History to the factory shipped level. ITM Reset Start Reset the counter after installing a new supply item or Reset Black Cartridge Start maintenance kit.
Page 296 Printer menus Menu item Submenu item Settings Description Printer Emulations PPDS Emulation Off* Set the printer to recognize and use the PPDS data stream. PS Emulation Set the printer to recognize and use the PS data stream. Enable Formsmerge Off* Activate Forms Merge.
Page 297 Printer menus Menu item Submenu item Settings Description Print Conﬁguration Black Only Mode Off* Print non‑copy jobs in grayscale. Color Trapping Enhance the printed output to compensate for misregistration in the printer. Font Sharpening 0–150 (24*) Set a text point-size value below which the high-frequency screens are used when printing font data.
Page 298 Printer menus Menu item Submenu item Settings Description Device Operations Quiet Mode Off* Adjust the amount of noise that the printer produces. Note: Enabling this setting slows down the overall performance of the printer. Enable Burst Mode Set the printer to speed up one page and possibly the ﬁrst page of a multiple‑page job to get the job done more quickly.
Page 299 Print TPS information Start Print a diagnostic page that page contains information on toner patch sensor calibration. App Conﬁguration LES Applications Enable Lexmark Embedded Solutions (LES) applications. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 300 Printer menus Menu item Submenu item Settings Description Scanner Conﬁguration Scanner Manual Print Quick Test Print a Quick Test target page, or Registration manually register the ﬂatbed Front ADF Registration and automatic document feeder Rear ADF Registration (ADF) after replacing the ADF, Flatbed Registration scanner glass, or controller board.
Page 301 Printer menus Out of Service Erase Menu item Submenu item Settings Description Out of Service Memory Last The setting is a read‑only Show when the printer memory was last Erase Sanitized information. erased. Hard Disk Last The setting is a read‑only Show when hard disk was last erased.
Page 302 Export Conﬁguration File to USB Export the conﬁguration ﬁle to a ﬂash drive. Export Compressed Logs to USB Export the compressed log ﬁles to a ﬂash drive. Send Logs Send printer log information to Lexmark. Print Layout Menu item Settings...
Page 303 Printer menus Menu item Settings Description Pages per Side Auto* Specify the orientation of multiple page images when using the Orientation Pages per Side menu. Landscape Portrait Pages per Side Border None* Print a border around each page image when using the Pages per Side menu.
Page 304 Printer menus Menu item Settings Description Offset Pages None* Offset the output of each print job or each copy of a print job. Between Copies Between Jobs Notes: • Between Copies offsets each copy of a print job if Collate is set to On [1,2,1,2,1,2]. If Collate is set to Off [1,1,1,2,2,2], then each set of printed pages is offset, such as all pages designated as 1 and all pages designated as 2.
Page 305 Printer menus Menu item Settings Description Low‑Speed Printer Usage Max Yield* Let the printer switch between high‑yield (black only mode) and high‑speed (color mode) when running at Max Speed low speed. Note: This setting only changes printer behavior when the print engine is running at a 25 pages‑per‑minute process speed.
Page 306 Printer menus Menu item Submenu item Settings Description Color Saver Off* Reduce the amount of toner used to print graphics and images. Note: When set to On, this setting overrides the value of the Toner Darkness setting. ‑6 to 6 (0*) RGB Brightness Adjust the brightness of every RGB and gray object on the page.
Page 307 Printer menus Job Accounting Menu item Settings Description Job Accounting Off* Set the printer to create a log of the print jobs that it receives. Accounting Log Daily Specify how often the printer creates a log ﬁle. Frequency Weekly Monthly* Log Action at End of None* Specify how the printer responds when the frequency...
Page 308 Printer menus Menu item Settings Description Log Action at Full None* Specify how the printer responds when a storage drive usage reaches the maximum limit (100MB). E‑mail & Delete Current E‑mail & Delete Oldest Post & Delete Current Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current...
Page 309 Printer menus PostScript Menu item Settings Description Print PS Error Off* Print a page that describes the PostScript® emulation error. Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is ﬂushed. Minimum Line Width 1–30 (2*) Set the minimum stroke width.
Page 310 Printer menus Menu item Settings Description Font Source Resident* Select the source which contains the default font selection. Disk Download Notes: Flash • Disk—appears only and if a non‑defective, Font Card non‑read/write protected hard disk that contains fonts is installed. •...
Page 311 Printer menus Menu item Settings Description A4 Width 198 mm* Set the width of the logical page on A4‑size paper. 203 mm Note: Logical page is the space on the physical page where data is printed. Auto CR after LF Set the printer to perform a carriage return after a line feed control command.
Page 312 Printer menus Menu item Settings Description Scaling Best Fit* Adjust the image to ﬁt the printable area. Anchor Top Left Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit. Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait*...
Page 313 Printer menus Menu item Submenu item Settings Description Conﬁgure MP Cassette* Determine the behavior of the multipurpose feeder. Manual First Notes: • Cassette—conﬁgures the multipurpose feeder as the automatic paper source. • Manual—sets the multipurpose feeder only for manual-feed print jobs. •...
Page 314 Printer menus Menu item Submenu item Settings Description Media Type Setup [List of paper types] Texture Specify the texture, weight, and orientation of the paper. Weight Loading Orientation Send to Bin Note: An asterisk (*) next to a value indicates the factory default setting. Bin Conﬁguration Menu item Settings...
Page 315 Printer menus Copy Copy Defaults Menu item Submenu items Settings Description Content Type Text Improve the output result based on the content of the original document. Text/Photo* Photo Graphics Content Source Black and White Improve the output result based on the source of Laser the original document.
Page 316 Printer menus Menu item Submenu items Settings Description Collate Off [1,1,1,2,2,2] Print multiple copies in sequence. On [1,2,1,2,1,2]* Offset Pages None* Offset the output of each print job or each copy of a print job. Between Copies Between Jobs Notes: •...
Page 317 Printer menus Menu item Submenu items Settings Description ‑4 to 4 (0*) Temperature Specify whether to generate a cooler or warmer output. Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of Copies 1–9999 (1*) Specify the number of copies. Header/Footer Left Header Specify the header or footer information on the...
Page 318 Printer menus Menu item Submenu items Settings Description Advanced Imaging Color Balance Cyan to Red (0*) Adjust the color intensity for cyan, magenta, and yellow. Magenta to Green (0*) Yellow to Blue (0*) Color Dropout Color Dropout Specify which color to drop during scanning, and (None*) adjust the dropout setting for that color.
Page 319 Printer menus Menu item Submenu items Settings Description Admin Controls Allow Color Copies Off Print copies in color. Allow Priority Interrupt a print job to make copies. Copies Custom Job Off* Set the printer to scan the ﬁrst set of original Scanning documents using the speciﬁed settings, and then scan the next set with the same or different...
Page 320 Printer menus Fax Setup Menu item Submenu item Settings Description General Fax Fax Name The setting is Specify your fax ID. Settings user‑deﬁned. Fax Number The setting is Specify your fax number. user‑deﬁned. Fax ID Fax Name Set the fax ID to use during fax negotiation. Fax Number* Enable Manual Fax Off* Turn on the manual fax function in the printer.
Page 321 Printer menus Menu item Submenu item Settings Description General Fax Digits to Mask 0–58 (0*) Specify the number of digits to mask in an Settings outgoing fax number. Enable Line Determine whether a telephone line is Connected connected to the printer. Detection Note: Events are detected immediately.
Page 322 Printer menus Menu item Submenu item Settings Description Fax Send Settings Resolution Standard* Set the resolution of the scanned image. Fine Note: A higher resolution increases fax transmission time and requires more memory. Super Fine Ultra Fine Original Size [List of paper sizes] Specify the size of the original document.
Page 323 Printer menus Menu item Submenu item Settings Description Cyan ‑ Red (0*) Advanced Imaging Color Balance Adjust the color intensity during scanning. Magenta ‑ Green (0*) Yellow ‑ Blue (0*) Color Dropout Best for Content* Set the contrast of the output. Mirror Image Off* Create a mirror image of the original document.
Page 324 Printer menus Menu item Submenu item Settings Description Admin Controls Automatic Redial 0–9 (5*) Specify the number of attempts that the printer redials before it cancels sending the fax to a speciﬁed destination. Redial Frequency 1–200 minutes (3*) Increase the time between redial attempts to increase the chance of sending fax successfully.
Page 325 Printer menus Menu item Submenu item Settings Description Fax Receive Fax Job Waiting None* Remove fax jobs that request speciﬁc Settings unavailable resources from the print queue. Toner Toner and Supplies Rings to Answer 1–25 (3*) Set the number of rings required before the printer answers the incoming calls.
Page 326 Printer menus Menu item Submenu item Settings Description Admin Controls Enable Fax Receive On* Set the printer to receive fax. Enable Color Fax Set the printer to receive fax in color. Receive Enable Caller ID Show the caller ID information of the incoming call on the printer display.
Page 327 Printer menus Menu item Submenu item Settings Description Fax Cover Page Fax Cover Page Off by Default* Conﬁgure the settings for the fax cover page. On by Default Never Use Always Use Include To ﬁeld Off* Include From ﬁeld Off* From The setting is user‑deﬁned.
Page 328 Printer menus Menu item Submenu item Settings Description Speaker Settings Speaker Mode Always Off* Set the fax speaker mode. Always On On until Connected Speaker Volume Low* Adjust the fax speaker volume. High Ringer Volume Off* Enable the ringer volume. VoIP Settings VoIP Protocol SIP*...
Page 329 Printer menus Menu item Submenu item Settings Description SIP Settings Proxy The setting is Specify the IP address of the system that user‑deﬁned. converts the phone number to an IP address where the fax is sent. Registrar The setting is Specify a name or IP address of the system that user‑deﬁned.
Page 330 Printer menus Menu item Submenu item Settings Description H.323 Settings Gateway The setting is Specify the H.323 gateway IP address. user‑deﬁned. Gatekeeper The setting is Specify the H.323 gatekeeper. user‑deﬁned. User The setting is Specify the username used with the H.323 user‑deﬁned.
Page 331 Printer menus Fax Server E‑mail Settings Menu item Settings Description Use E‑mail SMTP Server On Use the Simple Mail Transfer Protocol (SMTP) settings for email in receiving and sending faxes. Off* Note: When set to On, all other settings of the Fax Server E‑mail Settings menu are not shown.
Page 332 Printer menus Menu item Settings Description Use Active Directory Off* Enable user credentials and group destinations to connect Device Credentials to the SMTP server. Device Userid Specify the user ID and password to connect to the SMTP server. Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
Page 333 Printer menus Menu item Settings Description Sides Off* Specify the orientation of the original document when scanning on both sides of the document. Short Edge Long Edge Darkness 1–9 (5*) Set the darkness of the output. Orientation Portrait* Specify the orientation of text and graphics on the page. Landscape Original Size [List of paper sizes]...
Page 334 Printer menus Menu item Settings Description Require Trusted Certiﬁcate Off Require a trusted certiﬁcate when accessing the SMTP server. SMTP Server No authentication required* Set the authentication type for the SMTP server. Authentication Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated Email None* Specify whether credentials are required for...
Page 335 Printer menus Menu item Submenu items Settings Description Format JPEG (.jpg) Specify the ﬁle format of the scanned document. PDF (.pdf)* Note: The menu items may vary depending on your printer model. TIFF (.tif) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) CSV (.csv) Global OCR...
Page 336 Printer menus Menu item Submenu items Settings Description Content Black and White Specify the source of the original document. Source Laser* Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Black and White Specify how the original document is captured. Gray Color* Auto...
Page 337 Printer menus Menu item Submenu item Settings Description Color Dropout Color Dropout None* Specify which color to drop during scanning, and adjust the dropout setting for that color. Green Blue Default Red 0–255 (128*) Threshold Default Green 0–255 (128*) Threshold Default Blue 0–255 (128*) Threshold...
Page 338 Printer menus Menu item Submenu item Settings Description Blank Pages Blank Page Removal Do Not Remove* Remove the blank pages from the original document. Remove Blank Page 1–9 (5*) Set the sensitivity of scans in relation to blank Sensitivity pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 339 Printer menus Menu item Settings Description Custom Job Scanning Off* Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings, and then scan the next set with the same or different settings. Note: This menu item appears only when a storage drive is installed.
Page 340 Printer menus FTP Defaults Menu item Submenu items Settings Description Format JPEG (.jpg) Specify the ﬁle format for the scanned image. PDF (.pdf)* TIFF (.tif) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) CSV (.csv) Global OCR Recognized [List of languages] Conﬁgure the settings for optical character recognition Settings Languages...
Page 341 Printer menus Menu item Submenu items Settings Description Content Type Text Improve the output result based on the content type of the original document. Text/Photo* Graphics Photo Content Black and White Improve the output result based on the content source of Source Laser the original document.
Page 342 Printer menus Menu item Submenu item Settings Description Color Dropout Color Dropout None* Specify which color to drop during scanning, and adjust the dropout setting for that color. Green Blue Default Red 0–255 (128*) Threshold Default Green 0–255 (128*) Threshold Default Blue 0–255 (128*) Threshold...
Page 343 Printer menus Menu item Submenu item Settings Description Blank Pages Blank Page Removal Do Not Remove* Remove the blank pages from the original document. Remove Blank Page 1–9 (5*) Set the sensitivity of scans in relation to blank Sensitivity pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 344 Printer menus USB Drive Flash Drive Scan Menu item Submenu item Settings Description Format JPEG (.jpg) Specify the ﬁle format for the scanned image. PDF (.pdf)* Note: TXT (.txt), RTF (.rtf), DOCX (.docx), XLSX (.xlsx), and CSV (.csv) appear only if you have TIFF (.tif) purchased and installed an optical character XPS (.xps)
Page 345 Printer menus Menu item Submenu item Settings Description Content Type Text Improve the output result based on the content type of the original document. Text/Photo* Photo Graphics Content Black and White Laser Improve the output result based on the content Source source of the original document.
Page 346 Printer menus Menu item Submenu item Settings Description Advanced Color Balance Cyan (0*) Adjust the color intensity for cyan, magenta, and Imaging yellow. Magenta (0*) Yellow (0*) Color Dropout Color Dropout (None*) Specify which color to drop during scanning, and adjust the dropout setting for that color.
Page 347 Printer menus Menu item Submenu item Settings Description Admin Controls Text Default 5–95 (75*) Set the quality of text on the scanned image. Text/Photo Default 5–95 (75*) Set the quality of text and photo on the scanned image. Photo Default 5–95 (50*) Set the quality of a photo on the scanned image.
Page 348 Printer menus Menu item Settings Description Staple Off* Specify the staple position for all print jobs. 1 staple, top left corner Note: This menu item appears only when a staple ﬁnisher is installed. 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom...
Page 349 Printer menus Menu item Settings Description Pages per Side None* Print a border around each page image when using the Pages Border per Side menu. Solid Separator Sheets Off* Insert blank separator sheets when printing. Between Copies Between Jobs Between Pages Separator Sheet Tray [x] (1*) Specify the paper source for the separator sheet.
Page 350 Printer menus Menu item Settings Description Enable Network Enable the printer to connect to a network. Connections Enable LLDP Off* Show the network status on the home screen. Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter.
Page 351 Printer menus Menu item Submenu item Settings Description Compatibility 802.11b/g/n (2.4GHz)* Specify the standard for the Wi‑Fi network. 802.11a/b/g/n/ac (2.4GHz/5GHz) Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) 802.11a/n/ac (5GHz) appear only when a Wi‑Fi option is installed. Wireless Security Disabled* Set the security mode for Mode connecting the printer to Wi‑Fi WPA2/WPA-Personal...
Page 352 Printer menus Menu item Submenu item Settings Description IPv6 Enable IPv6 Enable and conﬁgure the IPv6 settings in the printer. Enable DHCPv6 Off* Stateless Address Autoconﬁguration DNS Server Address The setting is user‑deﬁned. Manually Assigned IPv6 The setting is user‑deﬁned. Address Manually Assigned IPv6 The setting is user‑deﬁned.
Page 353 Printer menus Menu item Submenu item Settings Description Mac Binary PS Auto* Set the printer to process Macintosh binary PostScript emulation print jobs. Notes: • On processes raw binary PostScript emulation print jobs. • Off ﬁlters print jobs using the standard protocol. Wi‑Fi Direct Menu item Settings...
Page 354 Printer menus Menu item Settings Description Enable Scan Enable a network printer to print jobs using eSCL protocol. Enable Mopria Enable mobile devices to discover a Mopria™ Discovery certiﬁed printer. Note: An asterisk (*) next to a value indicates the factory default setting. Ethernet Menu item Submenu item...
Page 355 Printer menus Menu item Submenu item Settings Description PCL SmartSwitch N/A Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 356 Printer menus Menu item Settings Description Zero The setting is user‑deﬁned. Specify a service name for the zero Conﬁguration conﬁguration network. Name Enable Auto IP Assign an IP address automatically. DNS Server The setting is user‑deﬁned. Specify the current Domain Name System Address (DNS) server address.
Page 357 Printer menus Menu item Settings Description Raw Print Port 1–65535 (9100*) Specify a raw port number for printers connected on a network. Outbound Traffic Off* Set the maximum transfer rate of the printer. Maximum Speed Note: When enabled, the option for this setting is 100–1000000 Kilobits/second.
Page 358 Printer menus Menu item Submenu Item Settings Description SNMP Version 3 Enabled Enable the SNMP version 3 to install and update the printer security. Context Name The setting is user‑deﬁned. Enter the context name. Set Read/Write Credentials Username Enter the read and write credentials for SNMP version Authentication Password Privacy Password...
Page 359 Printer menus Menu item Settings Description Proposed Authentication SHA1 Set the authentication method. Method SHA256* Note: This menu item appears only when Base Conﬁguration is set to SHA512 Compatibility. IKE SA Lifetime (Hours) Specify the IKE SA expiry period. Note: This menu item appears only when Base Conﬁguration is set to Secure.
Page 360 Printer menus Menu item Submenu Items Settings Description Active Off* Let the printer join networks that require authentication before allowing access. 802.1x Device Login Name The setting is user-deﬁned. Specify the unique login name. Authentication Device Login The setting is user-deﬁned. Specify the unique password.
Page 361 Printer menus Menu item Submenu Items Settings Description EAP ‑ MD5 Authentication Enable the Extensible Mechanism Authentication Protocol (EAP) MD5 framework. EAP - MSCHAPv2 Enable the EAP Microsoft Challenge Handshake Authentication Protocol (MSCHAP) version 2 authentication method. LEAP Enable Lightweight Extensible Authentication Protocol (LEAP), a modiﬁed version of MSCHAP.
Page 362 Printer menus Menu item Settings Description LPD Timeout 0–65535 seconds (90*) Set the timeout value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs. LPD Banner Page Off* Print a banner page for all LPD print jobs. Note: A banner page is the ﬁrst page of a print job used as a separator of print jobs and to identify the originator of the print...
Page 363 Printer menus HTTP/FTP Settings Menu item Submenu Item Settings Description Proxy HTPP Proxy IP Address The setting is user- Conﬁgure the HTTP server settings. deﬁned. HTTP Default IP Port The setting is user- Conﬁgure the HTTP default IP port address. deﬁned.
Page 364 Printer menus ThinPrint Menu item Settings Description Enable ThinPrint Off* Print using ThinPrint. Port Number 4000–4999 (4000*) Set the port number for the ThinPrint server. Bandwidth 100–1000000 (0*) Set the speed to transmit data in a ThinPrint (bits/sec) environment. Packet Size 0–64000 (0*) Set the packet size for data transmission.
Page 365 Printer menus Restrict external network access Menu item Settings Description Restrict external Off* Restrict access to network sites. network access External network The setting is user-deﬁned. Specify the network addresses with restricted address access. Email address for The setting is user-deﬁned. Specify an email address to send a notiﬁcation notiﬁcation of logged events.
Page 366 Printer menus Security Login Methods Manage Permissions Menu item Settings Description Function Access Access Address Book in Apps Specify the printer functions that the user can access. Modify Address Book Note: Some menu items appear only when a storage drive is installed. Manage Shortcuts Create Proﬁles Manage Bookmarks...
Page 367 Printer menus Menu item Settings Description Device Management Remote Management Specify the Device Management functions that the user can access. Firmware Updates Apps Conﬁguration Operator Panel Lock Embedded Web Server Access Import / Export All Settings Out of Service Erase Cloud Services Enrollment Apps New Apps...
Page 368 Printer menus Schedule USB Devices Menu item Submenu items Settings Description Schedules Add New Schedule Save Schedule Schedule access to the front USB port. Action Day(s) Time Security Audit Log Menu item Settings Description Enable Audit Off* Set the printer to record the events in the secure audit log and remote syslog.
Page 369 Printer menus Menu item Settings Description 0 ‑ Kernel Messages Remote Syslog Specify a Facility value that the printer uses 1 ‑ User‑Level Messages Facility when sending log events to the remote syslog server. 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
Page 370 Printer menus Menu item Settings Description Email Log Off* Set the printer to send the administrator an Wrapped Alert email when log entries are wrapping. Log Full Behaviorr Wrap Over Oldest Entries* Determine how the printer resolves log storage issues when the log ﬁlls its allotted Email Log Then Delete All Entries memory.
Page 371 Printer menus Conﬁdential Print Setup Menu item Settings Description Max Invalid PIN 2–10 Set the limit for entering an invalid PIN. Note: When the limit is reached, the print jobs for that username are deleted. Conﬁdential Job Off* Set an individual expiration time for each type of held job before the printer Expiration deletes it automatically from memory.
Page 372 Printer menus Encryption Menu item Settings Description Internal Storage The setting is a read‑only Show the encryption status of the internal storage. information. Hard Disk The setting is a read‑only Show the encryption status of the hard disk. information. Note: This menu item appears only when a hard disk is installed.
Page 373 Enable the printer to communicate with Lexmark Cloud Services Lexmark Cloud Services. View Current Status The setting is a read-only View the connection status between the information. printer and Lexmark Cloud Services. Note: An asterisk (*) next to a value indicates the factory default setting.
Page 374 Printer menus Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer menus. Device Menu item Description Device Information Print a report that contains information about the printer. Device Statistics Print a report about supply status, paper count, job information, and more. Proﬁles List Print a list of proﬁles that are stored in the printer.
Page 375 Printer menus Note: This menu appears only if Fax is conﬁgured, and Enable Job Log is set to On. Menu item Description Fax Job Log Print a report about the last 200 completed fax jobs. Fax Call Log Print a report about the last 100 attempted, received, and blocked calls. Network Menu item Description...
Page 376 Printer menus Menu item Submenu item Settings Description Print Port and Filter Network Port Enable Forms Merge to process all data that are Settings sent to the network port. Network Filter Disabled* Specify the network ﬁlter for all data that are sent to the printer.
Page 377 Printer ﬁnisher options Printer ﬁnisher options Using the staple ﬁnisher Stapling using the print driver For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Paper/Finishing, and then conﬁgure the Paper settings. In the Staple menu, select a setting.
Page 378 Printer ﬁnisher options Depending on the ﬁnishing that you want, select a setting for Staple or Hole punch. Note: You can select a setting for both if you want to staple and punch the printed materials. Click OK, and then click Print. For Macintosh users With a document open, click File >...
Page 379 Printer ﬁnisher options Offset stacking using the control panel Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size.
Page 380 Printer ﬁnisher options Using the paper transport with folding option Folding paper using the print driver For Windows users With a document open, click File > Print. Select a printer, and then click Properties, Preferences, Options, or Setup. Click Paper/Finishing, and then conﬁgure the paper settings. In the Fold menu, select a setting.
Page 381 Maintain the printer Maintain the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Checking the status of parts and supplies Checking the status of parts and supplies From the upper‑right corner of the control panel, select View the status of the printer parts and supplies.
Page 382 Maintain the printer Click Email Alert Setup, and then conﬁgure the settings. Note: For more information on SMTP settings, contact your email provider. Apply the changes. Click Setup Email Lists and Alerts, and then conﬁgure the settings. Apply the changes. Generating reports and logs Generating reports and logs From the control panel, navigate to Settings >...
Page 383 Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 384 77L30Y0 77L40Y0 77L50Y0 Black 77L10K0 77L20K0 77L30K0 77L40K0 77L50K0 For more information on countries in each region, go to www.lexmark.com/regions. High Yield Return Program toner cartridges Item United States, European Union, Rest of Asia Latin America, Rest of Europe, Canada, European Paciﬁc...
Page 385 24B7582 Magenta 24B7575 24B7583 Yellow 24B7576 24B7584 Black 24B7577 24B7585 For more information on countries in each region, go to www.lexmark.com/regions. Item United States, Canada, Australia, Rest of Europe, Middle East, and and New Zealand Africa Cyan 24B7570 24B7578 Magenta...
Page 386 Maintain the printer Ordering a color imaging kit Item Part number Return Program color imaging kit 77L0ZV0 Regular color imaging kit 77L0Z50 Ordering the waste toner bottle Ordering the waste toner bottle Item Part number Waste toner bottle 77L0W00 Ordering a staple cartridge Item Part number 20L7500...
Page 387 Maintain the printer Replacing parts and supplies Replacing a toner cartridge Replacing a toner cartridge Open the front door.
Page 388 Maintain the printer Remove the used toner cartridge. Unpack the new toner cartridge.
Page 389 Maintain the printer Insert the new toner cartridge until it clicks into place. Close the door. Replacing the black imaging unit Open the front door.
Page 390 Maintain the printer Remove the toner cartridges. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
Page 391 Maintain the printer Remove the imaging kit.
Page 392 Maintain the printer Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. Note: Place the imaging kit on a clean, ﬂat surface and in an upright position to avoid scratching or damaging the photoconductor drum.
Page 393 Maintain the printer Unlock the used black imaging unit. Remove the used black imaging unit. Unpack the new black imaging unit.
Page 394 Maintain the printer Insert the new black imaging unit. Lock the new black imaging unit in place.
Page 395 Maintain the printer Insert the imaging kit until it is fully seated. Insert the waste toner bottle until it clicks into place. Gently pull out the printhead wipers, and then clean the printhead lenses.
Page 396 Maintain the printer For more information on cleaning the printhead lenses, see “Cleaning the printhead lenses” on page 436. Insert the toner cartridges. Close the door. Replacing the color imaging kit Open the front door.
Page 397 Maintain the printer Remove the toner cartridges. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position.
Page 398 Maintain the printer Remove the used imaging kit. Note: Place the imaging kit on a clean, ﬂat surface and in an upright position to avoid scratching or damaging the photoconductor drum.
Page 399 Maintain the printer Unlock the black imaging unit.
Page 400 Maintain the printer Remove the black imaging unit. Note: Do not throw away the black imaging unit. It will be installed on the new imaging kit. Unpack the new imaging kit. Note: The imaging kit includes the imaging basket and the cyan, magenta, and yellow developer units. Warning—Potential Damage: Do not expose the imaging kit to direct light.
Page 401 Maintain the printer Insert the black imaging unit into the new imaging kit. Lock the black imaging unit in place.
Page 402 Maintain the printer Insert the new imaging kit until it is fully seated. Insert the waste toner bottle until it clicks into place. Gently pull out the printhead wipers, and then clean the printhead lenses.
Page 403 Maintain the printer For more information on cleaning the printhead lenses, see “Cleaning the printhead lenses” on page 436. Insert the toner cartridges. Close the door. Replacing the waste toner bottle Replacing the waste toner bottle Open the front door. Remove the used waste toner bottle.
Page 404 Maintain the printer Note: To avoid spilling the toner, place the bottle in an upright position. Unpack the new waste toner bottle. Insert the new waste toner bottle until it clicks into place, and then close the door. Replacing the fuser...
Page 405 Maintain the printer Replacing the fuser Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 406 Maintain the printer Unlock, and then remove the used fuser. Unpack the new fuser. Insert the new fuser until it clicks into place, and then lock it. Close door B. Connect one end of the power cord to the printer, and then the other end to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 407 Maintain the printer Replacing the tray insert Replacing the tray insert Pull out the used tray insert. Unpack the new tray insert. Insert the new tray insert.
Page 408 Maintain the printer Replacing the size guides in the optional 550‑sheet tray Replacing the size guides in the optional 550‑sheet tray Pull out the tray.
Page 409 Maintain the printer Remove the used size guides. Unpack the new size guides.
Page 410 Maintain the printer Insert the new size guides until they click into place. Insert the tray. Replacing the cover in the optional 550‑sheet tray Replacing the cover in the optional 550‑sheet tray Remove the used tray cover. Unpack the new tray cover.
Page 411 Maintain the printer Insert the new tray cover until it clicks into place.
Page 412 Maintain the printer Replacing the booklet ﬁnisher top bin extension Remove the used top bin extension. Unpack the new top bin extension.
Page 413 Maintain the printer Insert the new top bin extension.
Page 414 Maintain the printer Replacing the hole punch box Note: Depending on the ﬁnisher installed, the appearance of the hole punch box may vary. Open the ﬁnisher door. Remove the used hole punch box. Unpack the new hole punch box.
Page 415 Maintain the printer Insert the new hole punch box. Close the ﬁnisher door. Replacing the standard bin Replacing the standard bin Remove the used standard bin. Unpack the new standard bin.
Page 416 Maintain the printer Attach the new standard bin.
Page 417 Maintain the printer Replacing the fan cover Remove the used fan cover. Unpack the new cover.
Page 418 Maintain the printer Insert the new cover until it clicks into place.
Page 419 Maintain the printer Replacing the right cover Remove the used right cover. Unpack the new cover. Insert the new cover until it clicks into place.
Page 420 Maintain the printer Replacing the glass cleaner tool Open the scanner cover. Remove the used glass cleaner tool. Unpack the new glass cleaner.
Page 421 Maintain the printer Insert the new glass cleaner. Close the scanner cover. Replacing the paper transport connector cover Replacing the paper transport connector cover Remove the standard bin.
Page 422 Maintain the printer Remove the used paper transport connector cover. Unpack the new connector cover. Attach the new connector cover until it clicks into place.
Page 423 Maintain the printer Attach the standard bin. Replacing the staple cartridge unit Replacing the staple cartridge in the staple ﬁnisher Grab handle F, and then slide the staple ﬁnisher to the left.
Page 424 Maintain the printer Remove the staple cartridge holder. Remove the empty staple cartridge.
Page 425 Maintain the printer Insert the new staple cartridge until it clicks into place. Insert the staple cartridge holder until it clicks into place. Slide the staple ﬁnisher to the right.
Page 426 Maintain the printer Replacing the staple cartridge in the staple, hole punch ﬁnisher Open door H. Pull out the green handle, and then remove the staple cartridge holder.
Page 427 Maintain the printer Remove the empty staple cartridge. Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place.
Page 428 Maintain the printer Insert the staple cartridge holder until it clicks into place. Close door H. Replacing the staple cartridge in the booklet ﬁnisher Open door H.
Page 429 Maintain the printer Pull out the green handle, and then remove the staple cartridge holder. Remove the empty staple cartridge. Unpack the new staple cartridge.
Page 430 Maintain the printer Insert the new staple cartridge until it clicks into place. Insert the staple cartridge holder until it clicks into place. Close door H.
Page 431 Maintain the printer Replacing the staple cartridge holders in the booklet ﬁnisher Open the ﬁnisher door. Pull out the booklet maker, and then remove the used staple cartridge holders. Unpack the new staple cartridge holders.
Page 432 Maintain the printer Insert the new staple cartridge holders. Insert the booklet maker, and then close the ﬁnisher door. Resetting the supply usage counters Resetting the supply usage counters From the control panel, navigate to Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters.
Page 433 Maintain the printer Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. Notes: •...
Page 434 Maintain the printer Cleaning the scanner Open the scanner cover. Remove the glass cleaner tool. Open door A1. Using the tool, wipe the ADF glass. Close door A1.
Page 435 Maintain the printer Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad • Scanner glass pad • Scanner glass...
Page 436 Maintain the printer Using the tool, wipe the ADF glass. Return the tool into place. Close the scanner cover. Cleaning the printhead lenses Open the front door.
Page 437 Maintain the printer Remove the toner cartridges. Gently pull out the wiper until it stops. Note: The wiper does not detach from the printer.
Page 438 Maintain the printer Push the wiper back into the printhead until it stops. Repeat step 3 step 4 three times for each printhead. Insert the toner cartridges. Close the front door.
Page 439 Maintain the printer Emptying the hole punch box Note: Depending on the ﬁnisher installed, the appearance of the hole punch box may vary. Open the ﬁnisher door. Remove, and then empty the hole punch box.
Page 440 Maintain the printer Insert the hole punch box. Close the ﬁnisher door. Saving energy and paper Conﬁguring the power save mode settings Conﬁguring the power save mode settings Sleep mode From the control panel, navigate to Settings > Device > Power Management > Timeouts > Sleep Mode. Set the amount of time that the printer stays idle before it enters Sleep Mode.
Page 441 Maintain the printer Adjusting the brightness of the display From the control panel, navigate to Settings > Device > Preferences. In the Screen Brightness menu, adjust the setting. Conserving supplies • Print on both sides of the paper. Note: Two-sided printing is the default setting in the printer. •...
Page 442 Troubleshoot a problem Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps. “Blank or white pages” on “Dark print” on page 456 “Ghost images” on page 457 “Gray or colored background” page 455 on page 457 “Incorrect margins”...
Page 443 Troubleshoot a problem “Toner easily rubs off” on “Uneven print density” on “Horizontal dark lines” on “Vertical dark lines” on page 463 page 463 page 464 page 465 “Horizontal white lines” “Vertical white lines” on “Repeating defects” on on page 465 page 466 page 467 Printer error codes...
Page 444 Troubleshoot a problem Error codes Error message Solution Reattach staple finisher. 8.07 Make sure that the ﬁnisher is properly attached to the printer. Close paper transport cover F. Keep the cover closed unless performing 8.08 maintenance. Close paper transport cover G. 8.09 Printer had to restart.
Page 445 Troubleshoot a problem Error codes Error message Solution Reinstall missing or 31.60z Open the front door. unresponsive black imaging Remove the toner cartridges. unit. Remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. Remove the imaging kit.
Page 446 For more information, see “Reﬁlled regular cartridge 33.43z [color] cartridge” on page 524. Non-genuine black imaging 33.60z For more information, see “Non‑Lexmark unit, see User's Guide. supply” on page 524. Non-genuine color imaging kit, 33.64z see User's Guide. Paper too short. 34.00 Set the paper size setting to match the paper loaded in the tray.
Page 447 Troubleshoot a problem Error codes Error message Solution Memory full. 38.1 Try one or more of the following: • Select Continue to clear the message and continue printing. • Cancel the current print job. • Install more printer memory. • Reduce the number of pages in the print job.
Page 448 Troubleshoot a problem Error codes Error message Solution Not enough free space in flash Try one or more of the following: memory for resources. • Select Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the ﬂash memory.
Page 449 Troubleshoot a problem Error codes Error message Solution Memory full, cannot print 71.12 Select Print All to print as many of the faxes faxes. as have been saved. Memory full. Cannot send 71.13 Try either of the following: faxes. • Continue and try sending the fax again.
Page 450 Troubleshoot a problem Error codes Error message Solution Secure Element update failed. 75.11 Do either of the following: • Try the update again. • Cancel the update. Note: The printer may erase all existing certiﬁcates and storage drive contents. Secure Element update 75.12 Do either of the following: incomplete.
Page 451 Troubleshoot a problem Error codes Error message Solution Staple cartridge empty or 83.30 Try either of the following: missing. • Remove, and then insert the staple cartridge. • Replace the staple cartridge. For more information, see “Replacing the staple cartridge in the staple ﬁnisher” on page 423 “Replacing the staple cartridge in the staple, hole punch...
Page 452 Troubleshoot a problem Error codes Error message Solution [Color] toner cartridge is 88.00[x], 88.07[x], 88.08[x], Select Continue to clear the message. nearly low. 88.09[x] [Color] toner cartridge is 88.10[x], 88.17[x], 88.18[x], low. 88.19[x] [Color] toner cartridge is 88.20[x], 88.27[x], 88.28[x], very low.
Page 453 Troubleshoot a problem Error codes Error message Solution Paper loading error in 241.16, 241.82, 241.83, Open tray 1. [LOCATION/]. 241.84, 661.13, 661.84 Remove, and then readjust the paper stack. If necessary, adjust the paper guides. Reload tray 1. Close tray 1. Paper jam in [LOCATION/].
Page 454 Troubleshoot a problem Error codes Error message Solution Close flatbed cover and load 291.06 Do one of the following: originals if restarting job. • Scan from the scanner glass. • Scan from the automatic document feeder. • Finish the job without further scanning. •...
Page 455 Troubleshoot a problem Error codes Error message Solution Paper jam in [LOCATION/]. 420.11, 420.13, 420.15, For more information, see “Paper jam in the 420.99, 421.56, 422.56, staple ﬁnisher” on page 486. 423.56, 424.56, 425.13, 425.15, 425.11, 426.11, 426.15, 428.56A, 428.56B, 431.56, 435.56, 438.11, 439.19, 461.56, 698.19 Paper jam in [LOCATION/].
Page 456 Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges. • Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one.
Page 457 Troubleshoot a problem If the problem persists, then contact customer support. Ghost images Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. • Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation.
Page 458 Troubleshoot a problem Try one or more of the following: • Depending on your operating system, increase the toner darkness from the Printing Preferences or Print dialog. Note: You can also change the setting on the printer control panel. Navigate to Settings > Print > Quality >...
Page 459 Troubleshoot a problem Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. • Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation. Try one or more of the following: •...
Page 460 Troubleshoot a problem • Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation. Try one or more of the following: • Make sure that all packing material is removed from the imaging kit, imaging unit, and toner cartridges. •...
Page 461 Troubleshoot a problem • Make sure that the imaging kit and black imaging unit are properly installed. Remove the imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 462 Troubleshoot a problem Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. • Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation. Remove the imaging kit, and then remove the black imaging unit.
Page 463 Troubleshoot a problem Toner easily rubs off Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. • Use tray 1 to print the sample pages and make sure that the paper is loaded in the portrait orientation. Try any of the following: •...
Page 464 Troubleshoot a problem Try one or more of the following: • Open door B, and then make sure that the second transfer roller is locked in place. • Make sure that the imaging kit and black imaging unit are properly installed. Remove the imaging kit, and then remove the black imaging unit.
Page 465 Troubleshoot a problem If the problem persists, then contact customer support. Vertical dark lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. •...
Page 466 Troubleshoot a problem Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. • Use tray 1 to print the sample pages and make sure that paper is loaded in the portrait orientation. •...
Page 467 Troubleshoot a problem • Make sure that the imaging kit and black imaging unit are properly installed. Remove the imaging kit, and then remove the black imaging unit. Warning—Potential Damage: Do not expose the imaging kit and black imaging unit to direct light for more than 10 minutes.
Page 468 Troubleshoot a problem Print jobs do not print Try one or more of the following: • From the document that you are trying to print, open the Printing Preferences or Print dialog, and then check if the correct printer is selected. •...
Page 469 Troubleshoot a problem Slow printing Try one or more of the following: • Make sure that the printer cable is securely connected to the printer, computer, print server, option, and other network device. • Make sure that the printer is not in Quiet Mode. From the control panel, navigate to Settings >...
Page 470 Troubleshoot a problem • Make sure that the cables connecting the printer and computer are connected to the correct ports. • Turn off the printer, install the hardware options, and then turn on the printer. For more information, see the documentation that came with the option. •...
Page 471 Troubleshoot a problem • Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes.
Page 472 Troubleshoot a problem Jam locations Door B Multipurpose feeder Standard tray Standard bin Automatic document feeder Staple ﬁnisher Optional 550‑sheet tray 2 x 550‑sheet tray 1500‑sheet tray Staple, hole punch ﬁnisher Paper transport with folding option 2000‑sheet tandem tray...
Page 473 Troubleshoot a problem Jam locations Booklet ﬁnisher Paper jam in the standard tray Paper jam in the standard tray Pull out the standard tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Page 474 Troubleshoot a problem Paper jam in the optional 550‑sheet tray Open door D. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the door.
Page 475 Troubleshoot a problem Pull out the optional 550‑sheet tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Page 476 Troubleshoot a problem Paper jam in the automatic document feeder Paper jam in door A Open door A. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door A.
Page 477 Troubleshoot a problem Paper jam in door A1 Open the scanner cover. Press the green latch to open door A1. Turn the green knob near door A1 to the right, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 478 Troubleshoot a problem Close door A1, and then close the scanner cover. Paper jam in the automatic document feeder bin Remove any paper from the automatic document feeder bin. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the multipurpose feeder Remove any paper from the multipurpose feeder.
Page 479 Troubleshoot a problem Paper jam in the 2 x 550-sheet tray Open door E. Remove the jammed paper inside door E. Note: Make sure that all paper fragments are removed. Close door E.
Page 480 Troubleshoot a problem Pull out tray 3. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert tray 3. Repeat step 4 through step 6 for tray 4.
Page 481 Troubleshoot a problem Paper jam in the 2000‑sheet tandem tray Open door E. Remove the jammed paper inside door E. Note: Make sure that all paper fragments are removed. Close door E. Paper jam in the 1500‑sheet tray Open door K. Remove the jammed paper.
Page 482 Troubleshoot a problem Close door K. Grab handle J, and then slide the tray to the right. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Slide the tray back into place. Paper jam in door B Open door B.
Page 483 Troubleshoot a problem CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Page 484 Troubleshoot a problem • In the fuser • Below the fuser...
Page 485 Troubleshoot a problem • Under the standard bin exit roller • In the duplex unit Close door B.
Page 486 Troubleshoot a problem Paper jam in the standard bin Remove any paper from the standard bin. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the staple ﬁnisher Remove the jammed paper in the staple ﬁnisher bin. Note: Make sure that all paper fragments are removed.
Page 487 Troubleshoot a problem Grab handle F, and then slide the staple ﬁnisher to the left. Open door R1, and then rotate the knob R2 clockwise. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 488 Troubleshoot a problem Close door R1. Remove the jammed paper in the standard bin exit roller. Note: Make sure that all paper fragments are removed. Slide the staple ﬁnisher back into place. Paper jam in the paper transport with folding option Remove the jammed paper.
Page 489 Troubleshoot a problem Open door F. Lift handle N4.
Page 490 Troubleshoot a problem Lift handle N5. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close handle N5, and then close handle N4. Push down handle N1.
Page 491 Troubleshoot a problem Turn knob N2 counterclockwise. Remove the jammed paper. Warning—Potential Damage: To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close door F.
Page 492 Troubleshoot a problem Remove the jammed paper in the ﬁnisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 2. Note: Make sure that all paper fragments are removed. Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 493 Troubleshoot a problem Close paper transport cover G. Open door I, open door R1, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 494 Troubleshoot a problem Close door R1, and then close door I. Open paper transport cover F.
Page 495 Troubleshoot a problem Open door H. Lift handle R4. Turn knob R3 counterclockwise, and then remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
Page 496 Troubleshoot a problem Turn knob R2 counterclockwise, and then remove the jammed paper in paper transport cover F. Note: Make sure that all paper fragments are removed. Close paper transport cover F. Return handle R4 to its original position. Close door H. If your printer is conﬁgured with a paper transport with folding option, then do the following: Remove the jammed paper in bin 1.
Page 497 Troubleshoot a problem Remove the jammed paper in the ﬁnisher standard bin. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 2. Note: Make sure that all paper fragments are removed.
Page 498 Troubleshoot a problem Open door F. Open door N4. Open door N5.
Page 499 Troubleshoot a problem Open door H. Lift handle R4. Turn knob R3 counterclockwise, and then remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed.
Page 500 Troubleshoot a problem Turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and N5. Note: Make sure that all paper fragments are removed. Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 501 Troubleshoot a problem Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed. Close door B. Push down handle N1.
Page 502 Troubleshoot a problem Turn knob N2 counterclockwise. Remove the jammed paper. Warning—Potential Damage: To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close handle N5, and then close handle N4.
Page 503 Troubleshoot a problem Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 1. Notes: • Make sure that all paper fragments are removed. • Do not remove the printed pages that are in the staple compiler to avoid missing pages.
Page 504 Troubleshoot a problem Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed. Open paper transport cover G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close paper transport cover G.
Page 505 Troubleshoot a problem Open paper transport cover F. Open door H. Move handle R3 to the right, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 506 Troubleshoot a problem Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 507 Troubleshoot a problem Turn knob R5 counterclockwise, and then remove the jammed paper from the ﬁnisher standard bin. Note: Make sure that all paper fragments are removed.
Page 508 Troubleshoot a problem Lift handle R4, turn knob R2 clockwise, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 509 Troubleshoot a problem Close paper transport cover F. Return handles R1, R3, and R4 to their original position. Close door H. If your printer is conﬁgured with a paper transport with folding option, then do the following: Remove the jammed paper in the ﬁnisher standard bin. Note: Make sure that all paper fragments are removed.
Page 510 Troubleshoot a problem Remove the jammed paper in bin 1. Note: Make sure that all paper fragments are removed. Remove the jammed paper in bin 1. Notes: • Make sure that all paper fragments are removed. • Do not remove the printed pages that are in the staple compiler to avoid missing pages.
Page 511 Troubleshoot a problem Remove the jammed paper in bin 3. Note: Make sure that all paper fragments are removed. Open door F.
Page 512 Troubleshoot a problem Open door H. Open door N4. Open door N5.
Page 513 Troubleshoot a problem Lift handle R4. Turn knob R2 clockwise, and then remove the jammed paper in handle R4. Note: Make sure that all paper fragments are removed. Move handle R1 to the left, turn knob R2 counterclockwise, and then remove the jammed paper between doors N4 and N5.
Page 514 Troubleshoot a problem Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Page 515 Troubleshoot a problem Remove the jammed paper under the standard bin exit roller. Note: Make sure that all paper fragments are removed. Close door B. Push down handle N1.
Page 516 Troubleshoot a problem Turn knob N2 counterclockwise. Remove the jammed paper. Warning—Potential Damage: To prevent damage to the printer, remove any hand accessories before removing the jammed paper. Note: Make sure that all paper fragments are removed. Put handle N1 back into place. Close door N5, and then close door N4.
Page 517 Troubleshoot a problem Open door H.
Page 518 Troubleshoot a problem Turn knobs R6, R11, and R10 clockwise. Pull out the booklet maker. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 519 Troubleshoot a problem Turn knob R9 counterclockwise until it stops.
Page 520 Troubleshoot a problem Open door R8. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door R8. Return the booklet maker into the booklet ﬁnisher. Close door H.
Page 521 Troubleshoot a problem Network connection problems Cannot open Embedded Web Server Cannot open Embedded Web Server Try one or more of the following: • Make sure that the printer is on. • Make sure that the printer IP address is correct. Notes: –...
Page 522 Troubleshoot a problem Hardware options problems Cannot detect internal option Cannot detect internal option Try one or more of the following: • Turn off the printer, wait for about 10 seconds, and then turn on the printer. • Print the Menu Settings Page, and then check if the internal option appears in the Installed Features list.
Page 523 Troubleshoot a problem Parallel or serial interface card does not operate correctly Try one or more of the following: • Print the Menu Settings Page, and then check if the parallel or serial interface card appears in the Installed Features list. From the control panel, navigate to Settings > Reports > Menu Settings Page. •...
Page 524 From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. Reﬁlled regular [color] cartridge The printer has detected a Lexmark Regular cartridge that has been reﬁlled with non‑genuine toner by a party other than Lexmark. Select OK to continue.
Page 525 Troubleshoot a problem Read the warning message, and then select Continue. Using two ﬁngers, touch the display for 15 seconds to clear the message. Note: If you are unable to reset the supply usage counters, then return the supply item to the place of purchase.
Page 526 Troubleshoot a problem Collated printing does not work Try one or more of the following: • From the control panel, navigate to Settings > Print > Layout > Collate, and then select On [1,2,1,2,1,2]. • From the document that you are trying to print, open the Printing Preferences or Print dialog, and then select Collate.
Page 527 Troubleshoot a problem Emailing problems Disabling the “SMTP server not set up” error message From the control panel, navigate to Settings > Email > Email Setup. SetDisable “SMTP server not set up” error to On. To prevent the error from happening again, do one or more of the following: •...
Page 528 Troubleshoot a problem • Check the telephone wall jack. Connect the analog telephone directly to the wall jack. Listen for a dial tone. If you do not hear a dial tone, then use a different telephone cable. If you still do not hear a dial tone, then connect the analog telephone to a different wall jack. If you hear a dial tone, then connect the printer to that wall jack.
Page 529 Make sure that etherFAX is set up correctly. For more information, see “Setting up the fax function using etherFAX” on page If the problem persists, then go to https://www.etherfax.net/lexmark. Cannot send or receive faxes using etherFAX Cannot send or receive faxes using etherFAX Try one or more of the following: •...
Page 530 Try one or more of the following: • Make sure that the print driver is updated. For more information, go to www.lexmark.com/downloads. • Clear the Always display settings prior to faxing setting. From the document that you are trying to fax, open the Print dialog.
Page 531 Troubleshoot a problem • Update the network folder shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: – View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 532 Troubleshoot a problem Vertical dark streaks when scanning from the ADF Leading edge ABCDE ABCDE ABCDE Trailing edge Raise the scanner cover, and then remove the glass cleaner tool. Wipe the ADF glass beside the scanner glass. Open door A1, and then clean the ADF glass. Return the tool to its place.
Page 533 Troubleshoot a problem Scan job was not successful Try one or more of the following: • Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. • Check the ﬁle that you want to scan, and make sure that: –...
Page 534 Troubleshoot a problem Adjusting scanner registration From the control panel, navigate to Settings > Device > Maintenance > Conﬁguration Menu > Scanner Conﬁguration > Scanner Manual Registration. In the Print Quick Test menu, select Start. Place the test page on the scanner glass, and then select Flatbed Registration. In the Copy Quick Test menu, select Start.
Page 535 Troubleshoot a problem Object type Color conversion tables RGB Image • Vivid—Produces brighter, more saturated colors and can be applied to all incoming color formats. RGB Text • sRGB Display—Produces an output that approximates the colors RGB Graphics shown on a computer monitor. Black toner usage is optimized for printing photographs.
Page 536 Troubleshoot a problem What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. Manual color correction settings are speciﬁc to the type of object being printed (text, graphics, or images). It is also speciﬁc to how the color of the object is speciﬁed in the software program (RGB or CMYK combinations).
Page 537 • Printer model type and serial number Go to https://support.lexmark.com to receive email or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries...
Page 538 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 539 For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Page 540 Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
Page 541 The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 542 Notices This product including components, consumables, parts and spares complies with the “India E-Waste Rules” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in the Rule.
Page 543 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
Page 544 Notices ENERGY STAR ® Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture. Temperature information Operating temperature and relative humidity (RH) 10 to 32.2°C (50 to 90°F) and 15 to 80% RH...
Page 545 Two-sided: 780 (CX833, CX963, XC8355, XC9655); 555 (CX961, XC9635); 670 (CX962, XC9645) Copy The product is generating hard‑copy output from 940 (CX833, CX963, XC8355, XC9655); 669 hard‑copy original documents. (CX961, XC9635); 784 (CX962, XC9645) Scan The product is scanning hard‑copy documents.
Page 546 The UK Product Security and Telecommunications Infrastructure Act 2022 (PSTI Act)—Summary Statement of Compliance Lexmark International Inc., 740 West New Circle Road, Lexington, KY 40550 USA, declares that this product complies with the applicable security requirements in Schedule 1 of The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.
Page 547 Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain the following modular component: Lexmark MarkNet N8450 / AzureWave AW-CM467-SUR;...
Page 548 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 549 Notices The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request from the UK Importer or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
Page 550 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a...
Page 551 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 552 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 553 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 554 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 555 Index Index changing the printer port settings Numerics after installing ISP 251 1500‑sheet tray black images 461 changing the wallpaper 65 installing 123 black imaging unit checking network loading 87 ordering 385 connection 254 2 x 550‑sheet tray replacing 389 checking, supplies status 381 installing 104 blank pages 455...
Page 556 Index printing 260 creating a network folder 280 email shortcut conﬁguration ﬁle creating booklet 379 creating 274 exporting 95 creating bookmarks 66 emission notices 540, 547 importing 95 creating shortcut 280 emptying hole punch box 439 conﬁguring copy 265 enabling Magniﬁcation mode 72 email server settings 266 email 274 enabling USB port 470...
Page 557 544 fuser maintenance kit junk faxes ordering 386 blocking 277 importing conﬁguration ﬁle 95 incorrect margins 458 genuine Lexmark parts and keyboard shelf indicator light 14 supplies 383 installing 232 installing genuine parts and supplies 383 booklet ﬁnisher 196...
Page 558 378 Security Audit Log 368 Bin Conﬁguration 314 on‑screen keyboard Setup 304 Cloud Services Enrollment 373 using 72 Share Data with Lexmark 291 Conﬁdential Print Setup 371 ordering supplies Shortcuts 374 Conﬁguration Menu 293 black imaging unit 385 SNMP 357...
Page 559 ﬂash detected 523 in paper transport with folding installing 94 option 488 print job Non‑Lexmark supply 524 in staple ﬁnisher 486 canceling 261 Not enough free space in ﬂash paper jam in 550‑sheet tray 474 print jobs do not print 468...
Page 560 Index job prints on the wrong tray cover 410 scanning takes too long or paper 468 tray insert 407 freezes computer 533 print jobs do not print 468 replacing supplies scanning to computer 278 printer is not responding 469 black imaging unit 389 scheduling fax 275 slow printing 469 color imaging kit 396...
Page 561 18, 21, 23, 31, 40, 49 enabling 470 supported paper types 57 using AirPrint 258 supported paper weights 56 using genuine Lexmark parts and supplies 383 using the control panel 13 temperature around the using the home screen 14 printer 544 third‑party supplies 524...

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Cx961 Cx962 Cx963 Xc8355 Xc9635 Xc9645 ... Show all