Neccsd E-Mail And Fax; Warranty And Non-Warranty Repair Service - NEC VERSA 6220 User Manual

NECCSD E-Mail and Fax

Worldwide Web Address:
The NECCSD Technical Support Center offers technical support by E-mail
over the Internet network if you have a modem. The Internet address is:
You can also fax technical questions to the NECCSD Technical Support
Center if you have access to a fax machine or fax/modem. The fax number
is:
When using the E-mail or fax support service, you should include the fol-
lowing words in the subject field for prompt response from the appropriate
technical person:
T
Desktop
T
Notebook
T
Servers.
You should provide as much specific information about your questions as
possible. Also, if you are sending a fax, please include your voice telephone
number and your fax number with the question. You will receive a response
to your questions within one business day.

WARRANTY AND NON-WARRANTY REPAIR SERVICE

Before you call for repair service, see the problem checklist in Chapter 7 to
determine if you can solve the problem yourself, within your company, or
through your NEC authorized dealer.
Direct assistance is available 24 hours a day, 7 days a week. Call the Tech-
nical Support Center (TSC) at 1-800-632-4525 for the following support:
T
Preinstalled software — toll-free phone support for 90 days from your
first phone call.
After the initial 90 days, get preinstalled software support for a fee.
C-10
www.nec-computers.com
tech-support@neccsd.com
(978) 635-4100