Not only do these services provide general information about your system,
they can also be used to answer your questions and help solve any problems
you may have with your system, should that ever be necessary.
HOW TO REACH US
Check the descriptions that follow for service hours and any special instruc-
tions you might need to reach us.
NECCSD Diskette Fulfillment Center
NECCSD provides driver files and BIOS updates free of charge through our
Bulletin Board System (BBS). Also, diskettes containing these updates can
be mailed at a rate of $15/per disk for duplication, shipping and handling.
Call the fulfillment center from 8:30 AM to 6:00 PM (EST), Monday
through Friday.
NECCSD Technical Support Center
Fax:
NECCSD also offers Technical Support services on all products including
Versa notebooks, PowerMate Desktop computers, Servers, and MobilePro
Handheld computers. Call the NECCSD Technical Support Center, toll free,
at 1-800-632-4525 (U.S. and Canada only). International customers should
contact the local NEC office or their dealers.
The Technical Support Center is available 24 hours a day, 7 days a week.
for the following support.
T
System hardware — toll-free phone support is limited to the length of the
standard warranty.
T
Preinstalled software — toll-free phone support for
90 days from the time of your first call to the NECCSD Technical Sup-
port Center.
C-2
(800) 842-6446
(800) 632-4525
(978) 635-4100
Need help?
Do you have a question about the VERSA 6220 and is the answer not in the manual?